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MESLEKİ ÖZDEŞLEŞMENİN TÜKENMİŞLİK ÜZERİNE ETKİSİ: İŞ YÜKÜ ALGISI VE PSİKOLOJİK DAYANIKLILIĞIN ARACILIK ROLÜ

Year 2021, , 1531 - 1556, 30.11.2021
https://doi.org/10.30798/makuiibf.911304

Abstract

Bu araştırma, mesleki özdeşleşme ile tükenmişlik arasındaki ilişkiyi incelemek ve bu ilişkide iş yükü algısının ve psikolojik dayanıklılığın aracılık etkisini ortaya koymak amacıyla yapılmıştır. Araştırma değişkenleri kapsamında oluşturulan araştırma modeli, 503 hemşireden oluşan örneklem grubundan veri toplanarak test edilmiştir. Anket yöntemiyle toplanan verilerin analizi sonucunda mesleki özdeşleşmenin tükenmişliği ve iş yükü algısını ters yönde etkilediği, psikolojik dayanıklılığı aynı yönde etkilediği tespit edilmiştir. İş yükü algısının tükenmişliği aynı yönde, psikolojik dayanıklılığın tükenmişliği ters yönde etkilediği sonucuna ulaşılmıştır. Mesleki özdeşleşmenin tükenmişlik üzerindeki etkisinde iş yükü algısının ve psikolojik dayanıklılığın kısmi aracılık rolü olduğu belirlenmiştir. Ek olarak ilgili yazında hemşirelerin en çok mesleki tükenmişlik yaşayan meslek grubu olarak ifade edilmesine rağmen bu araştırmada hemşirelerin tükenmişlik düzeyleri sadece duygusal tükenme boyutunda yüksek bulunmuştur.

References

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THE EFFECT OF OCCUPATIONAL IDENTIFICATION ON BURNOUT: THE MEDIATION ROLE OF WORKLOAD PERCEPTION AND PSYCHOLOGICAL RESILIENCE

Year 2021, , 1531 - 1556, 30.11.2021
https://doi.org/10.30798/makuiibf.911304

Abstract

This study was conducted to examine the mediation role of workload perception and psychological resilience in the effect of occupational identification on burnout. The research model that was constructed within the scope of the research variables, was tested with the data which were gathered from 503 nurses. The analysis of the survey data indicates that occupational identification is negatively associated with burnout and workload, positively associated with psychological resilience. The findings also indicate that workload perception positively and psychological resilience negatively associated with burnout. It was determined that workload perception and psychological resilience, had a partial mediation role in the effect of occupational identification on burnout. In addition to that, only emotional exhaustion dimension of burnout was found to be high, despite nursing occupation were characterized with the highest burnout among others in the relevant literature.

References

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  • Armon, G., Shirom, A., ve Melamed, S. (2012). The big five personality factors as prediktors of changes across time in burnout and its facets. Journal of Personality, 80(2), 403-427.
  • Ashforth, B. E., Joshi, M., Anand, V., ve O'Leary-Kelly, A. M. (2013). Extending the expanded model of organizational identification to occupations. Journal of Applied Social Psychology, 43, 2426-2448.
  • Ashforth, B. E., ve Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14, 20-39.
  • Bakker, A.B. Van Der Zee, K. I., Lewig, K. A., ve Dollard, M. F. (2006). The relationship between the big five personality factors and burnout: A study among volunteer counselors. The Journal of Social Psychology, 146(1), 31–50.
  • Bartels J., Peters O., Jong M., Pruyn A., ve Molen M. (2010). Horizontal and vertical communication as determinants of professional and organisational identification. Personnel Review, 39(2), 210-226.
  • Basım, H. N., ve Çetin, F. (2011). Yetişkinler için psikolojik dayanıklılık ölçeğinin güvenilirlik ve geçerlilik çalışması. Türk Psikiyatri Dergisi, 22(2), 104-114.
  • Becker H. S., ve Carper J. W. 1956. The development of identification with an occupation. American Journal of Sociology, 61(4), 289-298.
  • Blau, G., ve Lunz, M. (1998). Testing the incremental effect of professional commitment on intent to leave one’s profession beyond the effects of external, personal, and work-related variables. Journal of Vocational Behavior, 52, 260-269.
  • Bitmiş, M. G., Sökmen, A., ve Turgut, H. (2013). Psikolojik dayanıklılığın tükenmişlik üzerine etkisi: Örgütsel özdeşleşmenin aracılık rolü. Gazi Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 15(2), 27-40.
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  • Çetin, F., ve Basım, H. N. (2011). Psikolojik dayanıklılığın iş tatmini ve örgütsel bağlılık tutumlarındaki rolü. İş, Güç Endüstri İlişkileri ve İnsan Kaynakları Dergisi, 13(3), 79-94.
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  • Derya, S. (2008). Crossover of work-family conflict: Antecedent and consequences of crossover process in dual-earner couples (Yayımlanmamış yüksek lisans tezi). Koç Üniversitesi Sosyal Bilimler Enstitüsü, İstanbul.
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  • Doğan, D. (2018). SmartPLS ile Veri Analizi, US: Charleston SC.
  • Dubin, R. (1956). Industrial workers' worlds: A study of the "central life interests" of industrial workers. Social Problems, 3, 131-142.
  • Dutton, J. E., Dukerich J. M., ve Harquail, C.V. (1994). Organizational images and member identification. Administrative Science Quarterly, 39(2), 239–263.
  • Edelwich, J. ve Brodsky, A. (1980). Burn-out: Stages of disillusionment in the helping profession. New York, Human Scinces Press.
  • Edwards, D., Burnard, P., Coyle, D., Fothergill, A., ve Hannigan, B. (2000). Stress and burnout in community mental health nursing: A review of the literature. Journal of Psychiatric & Mental Health Nursing, 7(1), 7–14.
  • Edwards, H., ve Dirette, D. (2010). The relationship between professional identity and burnout among occupational therapists. Occupational Therapy In Health Care, 24(2), 119-129.
  • Ergin, C. (1992). Doktor ve Hemşirelerde Tükenmişlik ve Maslach Tükenmişlik Ölçeğin Uyarlanması, VII. Ulusal Psikoloji Kongresi Bilimsel Çalışmaları El Kitabı içinde (143-154).
  • Fornell, C., ve Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18 (1), 39-50.
  • Freudenberger, H. (1974). Staff Burnout. Journal of Social Issues, 30, 159-165.
  • Friborg O, Hjemdal O, Rosenvinge J.H., ve Martinussen, M. (2003). A new rating scale for adult resilience: What are the central protective resources behind healthy adjustment?. International Journal of Methods Psychiatr Research, 12, 65-76.
  • Galambos, N. L., Sears, H. A., Almeida, D. M., ve Kolaric, G. C. (1995). Parents' work overload and problem behavior in young adolescents. Journal of Research on Adolescence, 5(2), 201-223.
  • Gautam, T., Dick, R. V., ve Wagner, U. (2004). Organizational identification and organizational commitment: Distinct aspects of two related concepts. Asian Journal of Social Psychology, 7(3), 301-315.
  • Greenglass, E.R., Burke, R. J., ve Fiksenbaum L. (2001). Workload and burnout in nurses. Journal of Community and Applied Social Psychology, 11, 211-215.
  • Greenglass, E.R., Burke, R. J., ve Moore, K.A. (2003). Reactions to increased workload: effects on professional efficacy of nurses. Applied Psychology, 52(4), 580-597.
  • Gümüştekin, G. E. & Öztemiz, B. (2005). Örgütlerde stresin verimlilik ve performansla etkileşimi. Çukurova Üniversitesi, Sosyal Bilimler Enstitüsü, 14(1), 271-288.
  • Günüşen, N. P., ve Üstün, B. (2010). Türkiye’de ikinci basamak sağlık hizmetlerinde çalışan hemşire ve hekimlerde tükenmişlik: Literatür incelemesi. Dokuz Eylül Üniversitesi Hemşirelik Yüksekokulu Elektronik Dergisi, 3(1), 40–51.
  • Gürbüz, S., Turunc, O., ve Celik, M. (2013). The impact of perceived organizational support on work–family conflict: does role overload have a mediating role? Economic and Industrial Democracy, 34(1), 145-160.
  • Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., ve Tatham, R. L. (2006). Multivariate Data Analysis, Upper Saddle River, NJ: Pearson Prentice Hall.
  • Hakanen, J. J., ve Schaufeli, W. B. (2012). Do burnout and work engagementpredict depressive symptoms and life satisfaction? A three-wave seven-yearprospective study. Journal of Affective Disorders, 141, 415–424.
  • Hallberg U. E., ve Schaufeli W. B. (2006). Same Same But Different? Can Work Engagement Be Discriminated from Job Involvement and Organizational Commitment? European Psychologist, 11(2), 119-127.
  • Hart, S.G., ve Wickens, C.D. (1990). Workload Assessment and Prediction: An approach to systems integration, New York: Van Nostrand Reinhold.
  • Hirschi A. (2012). Callings and work engagement: Moderated, occupational ıdentity and occupational self-efficacy. Journal of Counseling Psychology, 59(3), 479-485.
  • Holland, J. L. (1997). Making vocational choices: A theory of vocational personalities and work environments (3rd ed.). Odessa, FL, US: Psychological Assessment Resources.
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Details

Primary Language Turkish
Journal Section Research Articles
Authors

Aysun Doğan 0000-0003-3505-6824

Nejat Basım 0000-0002-2605-9962

Publication Date November 30, 2021
Submission Date April 7, 2021
Published in Issue Year 2021

Cite

APA Doğan, A., & Basım, N. (2021). MESLEKİ ÖZDEŞLEŞMENİN TÜKENMİŞLİK ÜZERİNE ETKİSİ: İŞ YÜKÜ ALGISI VE PSİKOLOJİK DAYANIKLILIĞIN ARACILIK ROLÜ. Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty, 8(3), 1531-1556. https://doi.org/10.30798/makuiibf.911304

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