Research Article
BibTex RIS Cite

THE MEDIATOR ROLE OF WORK ENGAGEMENT IN THE IMPACT OF PERCEIVED HUMAN RESOURCES MANAGEMENT PRACTICES ON INTENT TO LEAVE: A RESEARCH ON TOURISM EMPLOYEES

Year 2019, Volume: 6 Issue: 2, 300 - 315, 29.08.2019
https://doi.org/10.30798/makuiibf.529116

Abstract

This study aims to investigate the impact of
businesses' human resource management practices on the employees’ intention to
leave and the mediating role of work engagement in this related. The data of
the survey was provided by questionnaire from 387 employees in four and five
star hotels in the tourism sector. Structural equation modeling has been used
in testing research hypotheses. The results of the research show that perceived
human resource management practices have a significant effect on the intention
to leave and on the work engagement. In addition, it has been found that work
engagement assumes a full mediator role between human resource practices and
intent to leave. The study has originality in terms of the relationship between
human resource management practices and intention to leave work, and the
mediating role of the work engagement in domestic literature.

References

  • AGARWAL, U. A. ve GUPTA, V. (2015), Examining The Mediating and Moderating Effects of Engagement and Conscientiousness for the Job Characteristics and Intention to Quit Relationship, Work Paper, Indian Institute of Management, Ahmedabad, Hindistan.
  • AGGARWAL, U. ve BHARGAVA, S. (2009), Reviewing the Relationship between Human Resource Practices and Psychological Contract and Their Impact on Employee Attitude and Behaviours: A Conceptual Model, Journal of European Industrial Training, 33(1), 4-31.
  • AGİN, Ö. (2010), İşe Bağlanma Düzeyinin İşten Ayrılma Niyeti Üzerine Etkileri, Yayınlanmamış Yüksek Lisans Tezi, Kocaeli Üniversitesi Sosyal Bilimler Enstitüsü, Kocaeli.
  • AKIN, Ö. ve ERDOST ÇOLAK, H. E. (2012), İnsan Kaynakları Yönetimi Uygulamalarıyla Örgütsel Performans Arasındaki İlişki Üzerine Bir Araştırma, Çankırı Karatekin Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2(2), 85-114.
  • AKYÜZ, M. ve DALKILIÇ YILMAZ, F. (2015), Konaklama İşletmelerinde Örgütsel Özdeşleşme ve Örgütsel İletişimin İşgörenlerin İşten Ayrılma Niyetine Etkisi, Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 8, 137-143.
  • ALARCON, G. M. ve LYONS, J. B. (2011), The Relationship of Engagement and Job Satisfaction in Working Samples, The Journal of Psychology, 145(5), 463–480.
  • ALFES, K., SHANTZ, A. D., TRUSS, C. ve SOANE, E. C. (2013), The Link between Perceived Human Resource Management Practices, Engagement and Employee Behaviour: A Moderated Mediation Model, The International Journal of Human Resource Management, 24(2), 330-351.
  • AL-SHBIEL, S.O., AHMAD, M.A., AL-SHBAIL, A. M., AL-MAWALI, H. ve AL-SHBAIL, M.O. (2018), The Mediating Role of Work Engagement in the Relationship between Organizational Justice and Junior Accountants’ Turnover Intentions, Academy of Accounting and Financial Studies Journal, 22(1), 1-23.
  • ARI, G. S., BAL, H. ve BAL, E. Ç. (2010), İşe Bağlılığın Tükenmişlik ve İşten Ayrılma Niyeti İlişkisindeki Aracılık Etkisi: Yatırım Uzmanları Üzerine Bir Araştırma, Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 15(3), 143-166.
  • ASHTON, A. S. (2018), How Human Resources Management Best Practice Influence Employee Satisfaction and Job Retention in the Thai Hotel İndustry, Journal of Human Resources in Hospitality & Tourism, 17(2), 175-199.
  • AYBAS, M. (2014), İnsan Kaynakları Uygulamalarının Çalışanların Adanmışlığı Üzerindeki Etkisi Ve Pozitif Psikolojik Sermayenin Aracı Rolü, Konuya İlişkin Bir Araştırma, Yayınlanmamış Doktora Tezi, İstanbul Üniversitesi Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı, İstanbul.
  • BAKALCI, H. (2010), İşe Gönülden Adanma ve İnsan Kaynakları Yönetimi Uygulamaları Arasındaki İlişki ve Bir Örnek Olay, Yayınlanmamış Yüksek Lisans Tezi, Bahçeşehir Üniversitesi, İstanbul.
  • BAKKER, A. B., SCHAUFELI, W. B., LEITER, M. P. ve TARIS, T. W. (2008), Work Engagement: An Emerging Concept in Occupational Health Psychology, Work & Stress, 22(3): 187-200.
  • BAKLAIEVA, O. (2016), The Relationship among Meaningfulness of Work, Work Engagement and Intention to Leave, Yayınlanmamış Yüksek Lisans Tezi, ISM University of Management and Economics.
  • BAL, E. A. (2009), Bir Pozitif Psikoloji Kavramı Olarak İşe Gönülden Adanma (Work Engagement) ve İnsan Kaynakları Açısından Önemi. 17. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı. 21-23 Mayıs 2009, Eskişehir, 546-552.
  • BARON R. M. ve KENNY, D.A. (1986), The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations, Journal of Personality and Social Psychology, 51(6), 1173-1182.
  • BARNEY, J. B. (1995), Looking Inside for Competitive Advantage, Academy of Management Executive, 9, 49–61.
  • BAYRAMLIK, H., ÇETİN, Ş. ve YURDAKUL, A. T. (2015), İnsan Kaynakları Yönetimi Uygulamalarının Örgüte Duyulan Güvene Etkisi: Örgütsel Adaletin Aracılık Rolü, İş, Güç Endüstri İlişkileri ve İnsan Kaynakları Dergisi, 17(2), 156-173.
  • BECKER, B. ve GERHART, B. (1996), The Impact of Human Resource Management on Organizational Performance: Progress and Prospects, Academy of Management Journal, 39(4), 779-802.
  • BERNT, P. E. H. (2016), Work Engagement as a Mediator in the Relationship between HRM-Practices and Employee Performance, Yayınlanmamış Yüksek Lisans Tezi, University of Oslo, Oslo, Norveç.
  • BLAU, P. M. (1964), Exchange and power in Social Life. New York: Wiley.
  • BONE, P. F., SHARMA, S. ve SHIMP, T.A. (1989), A Bootstrap Procedure for Evaluating Goodness-of-Fit Indices of Structural Equation and Confirmatory Factor Models, Journal of Marketing Research, 26(1): 105-111.
  • BOSELIE, P., PAAUWE, J., ve JANSEN, P.G.W. (2001), Human Resource Management and Performance: Lessons from the Netherlands, International Journal of Human Resource Management, 12(7), 1107-1125.
  • BOSELIE, P., DIETZ, G. ve BOON, C. (2005). Commonalities and Contradictions in HRM and Performance Research, Human Resource Management Journal, 15(3), 67-94.
  • CAMMANN, C., FICHMAN, M., JENKINS, D. ve KLESH, J. (1979), The Michigan Organizational Assessment Questionnaire. Yayınlanmamış eser, University of Michigan, Ann Arbor, Michigan içinde Cook, J.D., Hepworth, S.J., Wall, T.D. ve Warr, P.B. (1981). The Experience of Work: A Compendium and Review of 249 Measures and their Use. Academic Press.
  • CASSELL, C., NADIN, S., GRAY, M. ve CLEGG, C. (2002), Exploring Human Resource Management Practices in Small and Medium Sized Enterprises, Human Resource Management Practices, 31(6), 671-692.
  • CHUGHTAI, T. A. (2013), Role of HR Practices in Turnover Intentions with the Mediating Effect of Employee Engagement, Wseas Transactions on Business and Economics, 10(2), 97-103.
  • CROPANZANO, R., HOWES, J. C., GRANDEY, A. A. ve TOTH, P. (1997), The Relationship of Organizational Politics and Support to Work Behaviors, Attitudes, and Stress. Journal of Organizational Behavior, 18(2), 159-180.
  • DAINTY, A. R. J., ISON, S. G. ve ROOT, D. S. (2004), Bridging the Skills Gap: A Regionally Driven Strategy for Resolving the Contraction Labour Market Crisis, Engineering, Construction and Architectural Management, 11(4), 275–283.
  • DEMİRTAŞ, O. ve AKDOĞAN, A. A. (2015), The Effect of Ethical Leadership Behavior on Ethical Climate, Turnover Intention, and Affective Commitment, Journal of Business Ethics, 130, 59–67.
  • DEN HARTOG, D. N. ve VERBURG, R. M. (2004), High Performance Work Systems, Organisational Culture and Firm Effectiveness, Human Resource Management Journal, 14(1), 55-78.
  • EDGAR, F. ve GEARE, A. (2005), HRM Practice and Employee Attitudes: Different Measures - Different Results, Personnel Review, 34, 534–549.
  • EREN, E. (2008), Yönetim ve Organizasyon, İstanbul: Beta.
  • ERKUŞ, A. ve FINDIKLI, M. A. (2013), Psikolojik Sermayenin İş Tatmini, İş Performansı ve İşten Ayrılma Niyeti Üzerindeki Etkisine Yönelik Bir Araştırma, İstanbul Üniversitesi İşletme Fakültesi Dergisi, 42(2), 302-318.
  • GERHART, B. (2005), Human Resources and Business Performance: Findings, Unanswered Questions, and an Alternative Approach, Management Revue, 16, 174–185.
  • GRATTON, L. ve TRUSS, C. (2003), The Three-Dimensional People Strategy: Putting Human Resources Policies into Action, Academy of Management Executive, 17, 74–86.
  • GRIFFETH, R. W., HOM, P. W. ve GAERTNER, S. (2000), A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium, Journal of Management, 26(3), 463-488.
  • GUCHAIT, P. ve CHO, S. (2010), The Impact of Human Resource Management Practices on Intention to Leave of Employees in the Service Industry in India: The Mediating Role of Organizational Commitment, The International Journal of Human Resource Management, 21(8), 1228-1247.
  • GUEST, D.E. (1997), Human Resource Management and Performance: A Review and Research Agenda, International Journal of Human Resource Management, 8, 263–276.
  • GUTHRIE, J. (2001), High Involvement Work Practices, Turnover and Productivity: Evidence from New Zealand, Academy of Management Journal, 44, 180-190.
  • HAREL, G. H. ve TZAFRIR, S. S. (1999), The Effect of Human Resource Management Practices on the Perceptions of Organizational and Market Performance of the Firm, Human Resource Management, 38(3), 185–200.
  • HUSELID, M. A. (1995), The Impact of Human Resource Management Practices on Turnover, Productivity and Corporate Financial Performance, Academy of Management Journal, 38, 635-672.
  • İÇİRGEN, H. (2016), İşveren markası ve insan kaynakları yönetimi uygulamalarının işten ayrılma niyetine etkileri: Turizm sektörü üzerine bir araştırma, Yayınlanmamış Yüksek Lisans Tezi, Başkent Üniversitesi Sosyal Bilimler Enstitüsü, Yönetim Bilişim Sistemleri Anabilim Dalı, Ankara.
  • JACKSON, S. E., SCHWAB, R. L. ve SCHULER, R. S. (1986), Toward an Understanding of the Burnout Phenomenon, Journal of Applied Psychology. 71(4), 630-640.
  • JOHARI, J., YEAN, T. F., ADNAN, Z., YAHYA, K. K. ve AHMAD, M. N. (2012), Promoting Employee Intention to Stay: Do Human Resource Management Practices Matter?, Int. Journal of Economics and Management, 6(2), 396 – 416.
  • JUHDI, N., PA'WAN, F. ve HANSARAM, R. M. K. (2013), HR Practices and Turnover Intention: The Mediating Roles of Organizational Commitment and Organizational Engagement in a Selected Region in Malaysia, The International Journal of Human Resource Management, 24(15), 3002-3019.
  • KALEMCİ TÜZÜN, İ. (2013), İKY Uygulamalarının Etkililiğinin Çalışan Algılamaları Bağlamında Araştırılması: İK Birimi Saygınlığının Rolü, Yönetim ve Ekonomi, 20(1), 171-185.
  • KAYA, N., ERGÜN, E. ve KESEN, M. (2014), The Effects of Human Resource Management Practices and Organizational Culture Types on Organizational Cynicism: An Empirical Study in Turkey, British Journal of Arts and Social Sciences, 17(1), 43-61.
  • KIM, S. Y. ve FERNANDEZ, S. (2015), Employee Empowerment and Turnover Intention in the U.S. Federal Bureaucracy, American Review of Public Administration, 1–19.
  • KOYUNCU, M., BURKE, R. J. ve FISKENBAUM, L. (2006), Work Engagement Among Women Managers and Professionals in a Turkish Bank: Potential Antecedents and Consequences, Equal Opportunities International, 25(4), 299-310.
  • LADO, A. ve WILSON, C. C. (1994), Human Resource System and Sustained Competitive Advantage: A Competency Based Perspective, Academy of Management Journal, 19, 699- 727.
  • LAGERLUND, M., SHARP, L., LINDQVIST, R., RUNESDOTTER, S. ve TISHELMAN, C. (2015), Intention to Leave the Workplace among Nurses Working with Cancer Patients in Acute Care Hospitals in Sweden, European Journal of Oncology Nursing. 19: 629-637.
  • LAM, W., CHEN, Z. ve TAKEUCHI, N. (2009), Perceived Human Resource Management Practices and Intention to Leave of Employees: The Mediating Role of Organizational Citizenship Behaviour in a Sino-Japanese Joint Venture, The International Journal of Human Resource Management, 20(11), 2250-2270.
  • LEE, Y.-W., DAI, Y.-T. ve MCCREARY, L. L. (2015), Quality of Work Life as a Predictor of Nurses’ Intention to Leave Units, Organisations and the Profession, Journal of Nursing Management. 23, 521–531.
  • LONG, C. S. ve PERUMAL, P. (2014), Examining the Impact of Human Resource Management Practices on Employees’ Turnover Intention. International Journal of Business and Society, 15(1), 111-126.
  • MEMON, M. A., SALLEH, R. ve BAHAROM, M. N. R. (2017), The Mediating Role of Work Engagement between Pay Satisfaction and Turnover Intention, International Journal of Economics, Management and Accounting, 25(1), 43-69.
  • MEMON, M. A., SALLEH, R., NORDIN, S. M., CHEAH,J.-H., TING, H. ve CHUAH, F. (2018), Person-Organisation Fit and Turnover Intention: The Mediating Role of Work Engagement, Journal of Management Development, 37(3), 285-298.
  • MEYDAN, C. H. ve ŞEŞEN, H. (2011), Yapısal Eşitlik Modellemesi AMOS Uygulamaları, Ankara: Detay Yayıncılık.
  • MITCHELL, T. R., HOLTOM, B. C., LEE, T.W., SABLYNSKI, C. J. ve EREZ, M. (2001), Why People Stay: Using Job Embeddedness to Predict Voluntary Turnover, The Academy of Management Journal, 44(6), 1102-1121.
  • MONDY, R. W. ve NOE, R. M. (2005), Human Resource Management. New Jersey: Pearson Education.
  • MOR BARAK, M. E., NISSLY, J. A. ve LEVIN, A. (2001), Antecedents to Retention and Turnover among Child Welfare, Social Work, and Other Human Service Employees: What Can We Learn from Past Research? A Review and Meta Analysis, Social Service Review, 625-661.
  • NOE, R. A. (2008), Employee Training and Development, McGraw-Hill.
  • PAAUWE, J. (2009), HRM and Performance: Achievements, Methodological Issues and Prospects, Journal of Management Studies, 46, 129–142.
  • RICH, B. L., LEPINE, J. A. ve CRAWFORD, E. R. (2010), Job Engagement: Antecedents and Effects on Job Performance, Academy of Management Journal, 53, 617–635.
  • ROBERTS, D. R. ve O’DAVENPORT, T. O. (2002), Job Engagement: Why It’s Important and How to Improve It, Employment Relations Today, 29(3), 21-29.
  • ROBINS, S. P. (2003), Organizational Behavior, New Jersey: Prentice-Hall.
  • ROSENBLATT, Z. ve RUVIO, A. (1996). A Test of Multidimensional Model of Job Insecurity: The Case of Israeli Teachers, Journal of Organizational Behavior, 17(1), 587-605.
  • RUSBULT, C. E., FARRELL, D., ROGERS, G. ve MAINOUS III, A. G. (1988). Impact of Exchange Variables on Exit, Voice, Loyalty, and Neglect: An Integrative Model of Responses to Declining Job Satisfaction, The Academy of Management Journal, 31(3), 599-627.
  • SAKS, A. M. (2006). Antecedents and Consequences of Employee Engagement, Journal of Managerial Psychology, 21(7), 600-619.
  • SALANOVA, M., LLORENS, S., CIFRE, E., MARTINEZ, I. M. ve SCHAUFELI, W. B. (2003), Perceived Collective Efficacy, Subjective Well‐Being, and Task Performance among Electronic Work Groups: Experimental Study, Small Group Research, 34(1), 43‐73.
  • SATTAR, T., AHMAD, K. ve HASSAN, S. M. (2015), Role of Human Resource Practices in Employee Performance and Job Satisfaction with Mediating eEffect of Employee Engagement, Pakistan Economic and Social Review, 53(1), 81-96.
  • SCHAUFELI, W. B. ve BAKKER, A. B. (2004), Job Demands, Job Resources, and Their Relationship with Burnout and Engagement: A Multi-Sample Study, Journal of Organizational Behavior, 25, 293–315.
  • SCHAUFELI, W. B., SALANOVA, M., GONZALEZ-ROMA, V. ve BAKKER, A. B. (2002), The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach, Journal of Happiness Studies, 3, 71–92.
  • SCHAUFELI, W. B. ve SALANOVA, M. (2008), Enhancing Work Engagement through the Management of Human Resources, K. Naswall, J. Hellgren ve M. Sverke içinde, The Individual in the Changing Working Life, Cambridge University Press, 380-402.
  • SINGH, K. (2004), Impact of HR Practices on Perceived Firm Performance in India, Asia Pacific Journal of Human Resources, 42(3), 301-317.
  • SNAPE, E. ve REDMAN, T. (2010), HRM Practices, Organizational Citizenship Behaviour, and Performance: A Multi-Level Analysis, Journal of Management Studies, 47, 1219–1247.
  • SHORE, L. M. ve WAYNE, S. J. (1993), Commitment and Employee Behavior: Comparison of Affective Commitment and Continuance Commitment with Perceived Organizational Support”, Journal of Applied Psychology, 78, 774–780.
  • SONNENTAG, S. (2003), Recovery, Work Engagement, and Proactive Behavior: A New Look at the Interface between Nonwork and Work, Journal of Applied Psychology, 88(3), 518-528.
  • STOREY, J. (1992), Developments in the Management of Human Resources, Oxford: Blackwell Publishing.
  • TETT, R. P. ve MEYER, J. P. (1993), Job Satisfaction, Organisational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-Analytic Findings, Personnel Psychology, 46(2), 259-293.
  • THIRAPATSAKUN, T., KUNTONBUTR, C. ve MECHINDA, P. (2014), The Relationships among Job Demands, Work Engagement, and Turnover Intentions in the Multiple Groups of Different Levels of Perceived Organizational Supports, Universal Journal of Management, 2(7), 272-285.
  • TOY ARAY, S. (2008), Effects of Perceived Sufficiency of HRM Practices on Organizational Commitment and Intent to Quit, Yayınlanmamış Doktora Tezi, Marmara Üniversitesi Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı, İstanbul.
  • TURGUT, T. (2011), Çalışmaya Tutkunluk: İş Yükü, Esnek Çalışma Saatleri, Yönetici Desteği ve İş-Aile Çatışması ile İlişkileri, Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 25(3-4), 155-179.
  • ULRICH, D. (1998). A Mandate of Human Resources, Harvard Business Review, 76, 124-134.
  • YALABIK, Y. Z., POPAITOON, P., CHOWNE, J. A. ve RAYTON, B. A. (2013), Work Engagement as a Mediator between Employee Attitudes and Outcomes, The International Journal of Human Resource Management, 24(14), 2799-2823.
  • WESLEY, J. R. ve KRISHNAN, S. K. (2013), Correlates Employee Engagement and Intention to Quit, Intercontinental Journal of Human Resource Research Review, 1(9), 53-62.
  • WHITENE, E. M. (2001), Do ‘High Commitment’ Human Resource Practices Affect Employee Commitment? A Cross Level Analysis Using Hierarchical Linear Modeling, Journal of Management, 27, 515–536.
  • WRIGHT, P.M., ve BOSWELL, W.R. (2002), Desegregating HRMA Review and Synthesis of Micro and Macro Human Resource Management Research, Journal of Management, 28, 247–276.
  • WRIGHT, P. M., MCMAHAN, G. C. ve MCWILLIAMS, A. (1994), Human Resource and Sustained Competitive Advantage: A Resource Based Perspective, International Journal of Human Resource Management, 5, 301-326.

ALGILANAN İNSAN KAYNAKLARI YÖNETİMİ UYGULAMALARININ İŞTEN AYRILMA NİYETİNE ETKİSİNDE ÇALIŞMAYA TUTKUNLUĞUN ARACILIK ROLÜ: TURİZM İŞGÖRENLERİ ÜZERİNE BİR ARAŞTIRMA

Year 2019, Volume: 6 Issue: 2, 300 - 315, 29.08.2019
https://doi.org/10.30798/makuiibf.529116

Abstract

Bu çalışma işletmelerin insan kaynakları
yönetimi uygulamalarının işgörenlerin işten ayrılma niyeti üzerindeki etkisini
ve bu ilişkide işgörenlerin çalışmaya tutkunluklarının aracılık rolünü
araştırmayı amaçlamaktadır. Araştırmanın verileri, turizm sektöründe dört ve
beş yıldızlı otellerde çalışan 387 işgörenden anket tekniği ile sağlanmıştır.
Araştırma hipotezlerinin test edilmesinde yapısal eşitlik modellemesinden
yararlanılmıştır. Araştırma sonuçları algılanan insan kaynakları yönetimi
uygulamalarının işten ayrılma niyeti ve çalışmaya tutkunluk üzerinde anlamlı
etkiye sahip olduğunu göstermiştir. Bunun yanında, çalışmaya tutkunluğun
algılanan insan kaynakları yönetimi uygulamaları ile işten ayrılma niyeti
arasında tam aracılık rolü üstlendiği tespit edilmiştir. Çalışma yerli
alanyazında insan kaynakları yönetimi uygulamaları ile işten ayrılma niyeti
ilişkisinde çalışmaya tutkunluğun aracılık rolünü ele alması açısından özgünlük
taşımaktadır.

References

  • AGARWAL, U. A. ve GUPTA, V. (2015), Examining The Mediating and Moderating Effects of Engagement and Conscientiousness for the Job Characteristics and Intention to Quit Relationship, Work Paper, Indian Institute of Management, Ahmedabad, Hindistan.
  • AGGARWAL, U. ve BHARGAVA, S. (2009), Reviewing the Relationship between Human Resource Practices and Psychological Contract and Their Impact on Employee Attitude and Behaviours: A Conceptual Model, Journal of European Industrial Training, 33(1), 4-31.
  • AGİN, Ö. (2010), İşe Bağlanma Düzeyinin İşten Ayrılma Niyeti Üzerine Etkileri, Yayınlanmamış Yüksek Lisans Tezi, Kocaeli Üniversitesi Sosyal Bilimler Enstitüsü, Kocaeli.
  • AKIN, Ö. ve ERDOST ÇOLAK, H. E. (2012), İnsan Kaynakları Yönetimi Uygulamalarıyla Örgütsel Performans Arasındaki İlişki Üzerine Bir Araştırma, Çankırı Karatekin Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2(2), 85-114.
  • AKYÜZ, M. ve DALKILIÇ YILMAZ, F. (2015), Konaklama İşletmelerinde Örgütsel Özdeşleşme ve Örgütsel İletişimin İşgörenlerin İşten Ayrılma Niyetine Etkisi, Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 8, 137-143.
  • ALARCON, G. M. ve LYONS, J. B. (2011), The Relationship of Engagement and Job Satisfaction in Working Samples, The Journal of Psychology, 145(5), 463–480.
  • ALFES, K., SHANTZ, A. D., TRUSS, C. ve SOANE, E. C. (2013), The Link between Perceived Human Resource Management Practices, Engagement and Employee Behaviour: A Moderated Mediation Model, The International Journal of Human Resource Management, 24(2), 330-351.
  • AL-SHBIEL, S.O., AHMAD, M.A., AL-SHBAIL, A. M., AL-MAWALI, H. ve AL-SHBAIL, M.O. (2018), The Mediating Role of Work Engagement in the Relationship between Organizational Justice and Junior Accountants’ Turnover Intentions, Academy of Accounting and Financial Studies Journal, 22(1), 1-23.
  • ARI, G. S., BAL, H. ve BAL, E. Ç. (2010), İşe Bağlılığın Tükenmişlik ve İşten Ayrılma Niyeti İlişkisindeki Aracılık Etkisi: Yatırım Uzmanları Üzerine Bir Araştırma, Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 15(3), 143-166.
  • ASHTON, A. S. (2018), How Human Resources Management Best Practice Influence Employee Satisfaction and Job Retention in the Thai Hotel İndustry, Journal of Human Resources in Hospitality & Tourism, 17(2), 175-199.
  • AYBAS, M. (2014), İnsan Kaynakları Uygulamalarının Çalışanların Adanmışlığı Üzerindeki Etkisi Ve Pozitif Psikolojik Sermayenin Aracı Rolü, Konuya İlişkin Bir Araştırma, Yayınlanmamış Doktora Tezi, İstanbul Üniversitesi Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı, İstanbul.
  • BAKALCI, H. (2010), İşe Gönülden Adanma ve İnsan Kaynakları Yönetimi Uygulamaları Arasındaki İlişki ve Bir Örnek Olay, Yayınlanmamış Yüksek Lisans Tezi, Bahçeşehir Üniversitesi, İstanbul.
  • BAKKER, A. B., SCHAUFELI, W. B., LEITER, M. P. ve TARIS, T. W. (2008), Work Engagement: An Emerging Concept in Occupational Health Psychology, Work & Stress, 22(3): 187-200.
  • BAKLAIEVA, O. (2016), The Relationship among Meaningfulness of Work, Work Engagement and Intention to Leave, Yayınlanmamış Yüksek Lisans Tezi, ISM University of Management and Economics.
  • BAL, E. A. (2009), Bir Pozitif Psikoloji Kavramı Olarak İşe Gönülden Adanma (Work Engagement) ve İnsan Kaynakları Açısından Önemi. 17. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı. 21-23 Mayıs 2009, Eskişehir, 546-552.
  • BARON R. M. ve KENNY, D.A. (1986), The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations, Journal of Personality and Social Psychology, 51(6), 1173-1182.
  • BARNEY, J. B. (1995), Looking Inside for Competitive Advantage, Academy of Management Executive, 9, 49–61.
  • BAYRAMLIK, H., ÇETİN, Ş. ve YURDAKUL, A. T. (2015), İnsan Kaynakları Yönetimi Uygulamalarının Örgüte Duyulan Güvene Etkisi: Örgütsel Adaletin Aracılık Rolü, İş, Güç Endüstri İlişkileri ve İnsan Kaynakları Dergisi, 17(2), 156-173.
  • BECKER, B. ve GERHART, B. (1996), The Impact of Human Resource Management on Organizational Performance: Progress and Prospects, Academy of Management Journal, 39(4), 779-802.
  • BERNT, P. E. H. (2016), Work Engagement as a Mediator in the Relationship between HRM-Practices and Employee Performance, Yayınlanmamış Yüksek Lisans Tezi, University of Oslo, Oslo, Norveç.
  • BLAU, P. M. (1964), Exchange and power in Social Life. New York: Wiley.
  • BONE, P. F., SHARMA, S. ve SHIMP, T.A. (1989), A Bootstrap Procedure for Evaluating Goodness-of-Fit Indices of Structural Equation and Confirmatory Factor Models, Journal of Marketing Research, 26(1): 105-111.
  • BOSELIE, P., PAAUWE, J., ve JANSEN, P.G.W. (2001), Human Resource Management and Performance: Lessons from the Netherlands, International Journal of Human Resource Management, 12(7), 1107-1125.
  • BOSELIE, P., DIETZ, G. ve BOON, C. (2005). Commonalities and Contradictions in HRM and Performance Research, Human Resource Management Journal, 15(3), 67-94.
  • CAMMANN, C., FICHMAN, M., JENKINS, D. ve KLESH, J. (1979), The Michigan Organizational Assessment Questionnaire. Yayınlanmamış eser, University of Michigan, Ann Arbor, Michigan içinde Cook, J.D., Hepworth, S.J., Wall, T.D. ve Warr, P.B. (1981). The Experience of Work: A Compendium and Review of 249 Measures and their Use. Academic Press.
  • CASSELL, C., NADIN, S., GRAY, M. ve CLEGG, C. (2002), Exploring Human Resource Management Practices in Small and Medium Sized Enterprises, Human Resource Management Practices, 31(6), 671-692.
  • CHUGHTAI, T. A. (2013), Role of HR Practices in Turnover Intentions with the Mediating Effect of Employee Engagement, Wseas Transactions on Business and Economics, 10(2), 97-103.
  • CROPANZANO, R., HOWES, J. C., GRANDEY, A. A. ve TOTH, P. (1997), The Relationship of Organizational Politics and Support to Work Behaviors, Attitudes, and Stress. Journal of Organizational Behavior, 18(2), 159-180.
  • DAINTY, A. R. J., ISON, S. G. ve ROOT, D. S. (2004), Bridging the Skills Gap: A Regionally Driven Strategy for Resolving the Contraction Labour Market Crisis, Engineering, Construction and Architectural Management, 11(4), 275–283.
  • DEMİRTAŞ, O. ve AKDOĞAN, A. A. (2015), The Effect of Ethical Leadership Behavior on Ethical Climate, Turnover Intention, and Affective Commitment, Journal of Business Ethics, 130, 59–67.
  • DEN HARTOG, D. N. ve VERBURG, R. M. (2004), High Performance Work Systems, Organisational Culture and Firm Effectiveness, Human Resource Management Journal, 14(1), 55-78.
  • EDGAR, F. ve GEARE, A. (2005), HRM Practice and Employee Attitudes: Different Measures - Different Results, Personnel Review, 34, 534–549.
  • EREN, E. (2008), Yönetim ve Organizasyon, İstanbul: Beta.
  • ERKUŞ, A. ve FINDIKLI, M. A. (2013), Psikolojik Sermayenin İş Tatmini, İş Performansı ve İşten Ayrılma Niyeti Üzerindeki Etkisine Yönelik Bir Araştırma, İstanbul Üniversitesi İşletme Fakültesi Dergisi, 42(2), 302-318.
  • GERHART, B. (2005), Human Resources and Business Performance: Findings, Unanswered Questions, and an Alternative Approach, Management Revue, 16, 174–185.
  • GRATTON, L. ve TRUSS, C. (2003), The Three-Dimensional People Strategy: Putting Human Resources Policies into Action, Academy of Management Executive, 17, 74–86.
  • GRIFFETH, R. W., HOM, P. W. ve GAERTNER, S. (2000), A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium, Journal of Management, 26(3), 463-488.
  • GUCHAIT, P. ve CHO, S. (2010), The Impact of Human Resource Management Practices on Intention to Leave of Employees in the Service Industry in India: The Mediating Role of Organizational Commitment, The International Journal of Human Resource Management, 21(8), 1228-1247.
  • GUEST, D.E. (1997), Human Resource Management and Performance: A Review and Research Agenda, International Journal of Human Resource Management, 8, 263–276.
  • GUTHRIE, J. (2001), High Involvement Work Practices, Turnover and Productivity: Evidence from New Zealand, Academy of Management Journal, 44, 180-190.
  • HAREL, G. H. ve TZAFRIR, S. S. (1999), The Effect of Human Resource Management Practices on the Perceptions of Organizational and Market Performance of the Firm, Human Resource Management, 38(3), 185–200.
  • HUSELID, M. A. (1995), The Impact of Human Resource Management Practices on Turnover, Productivity and Corporate Financial Performance, Academy of Management Journal, 38, 635-672.
  • İÇİRGEN, H. (2016), İşveren markası ve insan kaynakları yönetimi uygulamalarının işten ayrılma niyetine etkileri: Turizm sektörü üzerine bir araştırma, Yayınlanmamış Yüksek Lisans Tezi, Başkent Üniversitesi Sosyal Bilimler Enstitüsü, Yönetim Bilişim Sistemleri Anabilim Dalı, Ankara.
  • JACKSON, S. E., SCHWAB, R. L. ve SCHULER, R. S. (1986), Toward an Understanding of the Burnout Phenomenon, Journal of Applied Psychology. 71(4), 630-640.
  • JOHARI, J., YEAN, T. F., ADNAN, Z., YAHYA, K. K. ve AHMAD, M. N. (2012), Promoting Employee Intention to Stay: Do Human Resource Management Practices Matter?, Int. Journal of Economics and Management, 6(2), 396 – 416.
  • JUHDI, N., PA'WAN, F. ve HANSARAM, R. M. K. (2013), HR Practices and Turnover Intention: The Mediating Roles of Organizational Commitment and Organizational Engagement in a Selected Region in Malaysia, The International Journal of Human Resource Management, 24(15), 3002-3019.
  • KALEMCİ TÜZÜN, İ. (2013), İKY Uygulamalarının Etkililiğinin Çalışan Algılamaları Bağlamında Araştırılması: İK Birimi Saygınlığının Rolü, Yönetim ve Ekonomi, 20(1), 171-185.
  • KAYA, N., ERGÜN, E. ve KESEN, M. (2014), The Effects of Human Resource Management Practices and Organizational Culture Types on Organizational Cynicism: An Empirical Study in Turkey, British Journal of Arts and Social Sciences, 17(1), 43-61.
  • KIM, S. Y. ve FERNANDEZ, S. (2015), Employee Empowerment and Turnover Intention in the U.S. Federal Bureaucracy, American Review of Public Administration, 1–19.
  • KOYUNCU, M., BURKE, R. J. ve FISKENBAUM, L. (2006), Work Engagement Among Women Managers and Professionals in a Turkish Bank: Potential Antecedents and Consequences, Equal Opportunities International, 25(4), 299-310.
  • LADO, A. ve WILSON, C. C. (1994), Human Resource System and Sustained Competitive Advantage: A Competency Based Perspective, Academy of Management Journal, 19, 699- 727.
  • LAGERLUND, M., SHARP, L., LINDQVIST, R., RUNESDOTTER, S. ve TISHELMAN, C. (2015), Intention to Leave the Workplace among Nurses Working with Cancer Patients in Acute Care Hospitals in Sweden, European Journal of Oncology Nursing. 19: 629-637.
  • LAM, W., CHEN, Z. ve TAKEUCHI, N. (2009), Perceived Human Resource Management Practices and Intention to Leave of Employees: The Mediating Role of Organizational Citizenship Behaviour in a Sino-Japanese Joint Venture, The International Journal of Human Resource Management, 20(11), 2250-2270.
  • LEE, Y.-W., DAI, Y.-T. ve MCCREARY, L. L. (2015), Quality of Work Life as a Predictor of Nurses’ Intention to Leave Units, Organisations and the Profession, Journal of Nursing Management. 23, 521–531.
  • LONG, C. S. ve PERUMAL, P. (2014), Examining the Impact of Human Resource Management Practices on Employees’ Turnover Intention. International Journal of Business and Society, 15(1), 111-126.
  • MEMON, M. A., SALLEH, R. ve BAHAROM, M. N. R. (2017), The Mediating Role of Work Engagement between Pay Satisfaction and Turnover Intention, International Journal of Economics, Management and Accounting, 25(1), 43-69.
  • MEMON, M. A., SALLEH, R., NORDIN, S. M., CHEAH,J.-H., TING, H. ve CHUAH, F. (2018), Person-Organisation Fit and Turnover Intention: The Mediating Role of Work Engagement, Journal of Management Development, 37(3), 285-298.
  • MEYDAN, C. H. ve ŞEŞEN, H. (2011), Yapısal Eşitlik Modellemesi AMOS Uygulamaları, Ankara: Detay Yayıncılık.
  • MITCHELL, T. R., HOLTOM, B. C., LEE, T.W., SABLYNSKI, C. J. ve EREZ, M. (2001), Why People Stay: Using Job Embeddedness to Predict Voluntary Turnover, The Academy of Management Journal, 44(6), 1102-1121.
  • MONDY, R. W. ve NOE, R. M. (2005), Human Resource Management. New Jersey: Pearson Education.
  • MOR BARAK, M. E., NISSLY, J. A. ve LEVIN, A. (2001), Antecedents to Retention and Turnover among Child Welfare, Social Work, and Other Human Service Employees: What Can We Learn from Past Research? A Review and Meta Analysis, Social Service Review, 625-661.
  • NOE, R. A. (2008), Employee Training and Development, McGraw-Hill.
  • PAAUWE, J. (2009), HRM and Performance: Achievements, Methodological Issues and Prospects, Journal of Management Studies, 46, 129–142.
  • RICH, B. L., LEPINE, J. A. ve CRAWFORD, E. R. (2010), Job Engagement: Antecedents and Effects on Job Performance, Academy of Management Journal, 53, 617–635.
  • ROBERTS, D. R. ve O’DAVENPORT, T. O. (2002), Job Engagement: Why It’s Important and How to Improve It, Employment Relations Today, 29(3), 21-29.
  • ROBINS, S. P. (2003), Organizational Behavior, New Jersey: Prentice-Hall.
  • ROSENBLATT, Z. ve RUVIO, A. (1996). A Test of Multidimensional Model of Job Insecurity: The Case of Israeli Teachers, Journal of Organizational Behavior, 17(1), 587-605.
  • RUSBULT, C. E., FARRELL, D., ROGERS, G. ve MAINOUS III, A. G. (1988). Impact of Exchange Variables on Exit, Voice, Loyalty, and Neglect: An Integrative Model of Responses to Declining Job Satisfaction, The Academy of Management Journal, 31(3), 599-627.
  • SAKS, A. M. (2006). Antecedents and Consequences of Employee Engagement, Journal of Managerial Psychology, 21(7), 600-619.
  • SALANOVA, M., LLORENS, S., CIFRE, E., MARTINEZ, I. M. ve SCHAUFELI, W. B. (2003), Perceived Collective Efficacy, Subjective Well‐Being, and Task Performance among Electronic Work Groups: Experimental Study, Small Group Research, 34(1), 43‐73.
  • SATTAR, T., AHMAD, K. ve HASSAN, S. M. (2015), Role of Human Resource Practices in Employee Performance and Job Satisfaction with Mediating eEffect of Employee Engagement, Pakistan Economic and Social Review, 53(1), 81-96.
  • SCHAUFELI, W. B. ve BAKKER, A. B. (2004), Job Demands, Job Resources, and Their Relationship with Burnout and Engagement: A Multi-Sample Study, Journal of Organizational Behavior, 25, 293–315.
  • SCHAUFELI, W. B., SALANOVA, M., GONZALEZ-ROMA, V. ve BAKKER, A. B. (2002), The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach, Journal of Happiness Studies, 3, 71–92.
  • SCHAUFELI, W. B. ve SALANOVA, M. (2008), Enhancing Work Engagement through the Management of Human Resources, K. Naswall, J. Hellgren ve M. Sverke içinde, The Individual in the Changing Working Life, Cambridge University Press, 380-402.
  • SINGH, K. (2004), Impact of HR Practices on Perceived Firm Performance in India, Asia Pacific Journal of Human Resources, 42(3), 301-317.
  • SNAPE, E. ve REDMAN, T. (2010), HRM Practices, Organizational Citizenship Behaviour, and Performance: A Multi-Level Analysis, Journal of Management Studies, 47, 1219–1247.
  • SHORE, L. M. ve WAYNE, S. J. (1993), Commitment and Employee Behavior: Comparison of Affective Commitment and Continuance Commitment with Perceived Organizational Support”, Journal of Applied Psychology, 78, 774–780.
  • SONNENTAG, S. (2003), Recovery, Work Engagement, and Proactive Behavior: A New Look at the Interface between Nonwork and Work, Journal of Applied Psychology, 88(3), 518-528.
  • STOREY, J. (1992), Developments in the Management of Human Resources, Oxford: Blackwell Publishing.
  • TETT, R. P. ve MEYER, J. P. (1993), Job Satisfaction, Organisational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-Analytic Findings, Personnel Psychology, 46(2), 259-293.
  • THIRAPATSAKUN, T., KUNTONBUTR, C. ve MECHINDA, P. (2014), The Relationships among Job Demands, Work Engagement, and Turnover Intentions in the Multiple Groups of Different Levels of Perceived Organizational Supports, Universal Journal of Management, 2(7), 272-285.
  • TOY ARAY, S. (2008), Effects of Perceived Sufficiency of HRM Practices on Organizational Commitment and Intent to Quit, Yayınlanmamış Doktora Tezi, Marmara Üniversitesi Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı, İstanbul.
  • TURGUT, T. (2011), Çalışmaya Tutkunluk: İş Yükü, Esnek Çalışma Saatleri, Yönetici Desteği ve İş-Aile Çatışması ile İlişkileri, Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 25(3-4), 155-179.
  • ULRICH, D. (1998). A Mandate of Human Resources, Harvard Business Review, 76, 124-134.
  • YALABIK, Y. Z., POPAITOON, P., CHOWNE, J. A. ve RAYTON, B. A. (2013), Work Engagement as a Mediator between Employee Attitudes and Outcomes, The International Journal of Human Resource Management, 24(14), 2799-2823.
  • WESLEY, J. R. ve KRISHNAN, S. K. (2013), Correlates Employee Engagement and Intention to Quit, Intercontinental Journal of Human Resource Research Review, 1(9), 53-62.
  • WHITENE, E. M. (2001), Do ‘High Commitment’ Human Resource Practices Affect Employee Commitment? A Cross Level Analysis Using Hierarchical Linear Modeling, Journal of Management, 27, 515–536.
  • WRIGHT, P.M., ve BOSWELL, W.R. (2002), Desegregating HRMA Review and Synthesis of Micro and Macro Human Resource Management Research, Journal of Management, 28, 247–276.
  • WRIGHT, P. M., MCMAHAN, G. C. ve MCWILLIAMS, A. (1994), Human Resource and Sustained Competitive Advantage: A Resource Based Perspective, International Journal of Human Resource Management, 5, 301-326.
There are 89 citations in total.

Details

Primary Language Turkish
Journal Section Research Articles
Authors

Hüseyin Boz 0000-0003-1191-4097

Publication Date August 29, 2019
Submission Date February 19, 2019
Published in Issue Year 2019 Volume: 6 Issue: 2

Cite

APA Boz, H. (2019). ALGILANAN İNSAN KAYNAKLARI YÖNETİMİ UYGULAMALARININ İŞTEN AYRILMA NİYETİNE ETKİSİNDE ÇALIŞMAYA TUTKUNLUĞUN ARACILIK ROLÜ: TURİZM İŞGÖRENLERİ ÜZERİNE BİR ARAŞTIRMA. Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty, 6(2), 300-315. https://doi.org/10.30798/makuiibf.529116

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

The author(s) bear full responsibility for the ideas and arguments presented in their articles. All scientific and legal accountability concerning the language, style, adherence to scientific ethics, and content of the published work rests solely with the author(s). Neither the journal nor the institution(s) affiliated with the author(s) assume any liability in this regard.