Research Article
BibTex RIS Cite

A Research on Individuals Activity-Focused Motivation, Levels of Involvement and Word of Mouth Communicatıon Tendencies in the Coaching Process

Year 2022, , 323 - 353, 29.09.2022
https://doi.org/10.31200/makuubd.1119254

Abstract

This study focuses on the coaching processes experienced by individuals. It is assumed that the coaching process and the behavior of seeking advice on coaching services will activate the situational motivation of individuals related to coaching, situational motivation will increase individuals’ involvement in these services, and this may ultimately result in a tendency to give advice regarding coaching. In order to analyze the relationships between these variables and the differentiation of demographic characteristics in terms of these discussed variables, responses were obtained from 270 participants with an online survey application included in the quantitative research method. The answers obtained were analyzed in the SPSS 24 program. As a result of the analyzes made, statistically significant relationships were determined between all the variables. Advice-seeking and the coaching process affected situational motivation, situational motivation affected involvement, and involvement affected the tendency to give advice. Demographic characteristics such as gender, age, education and income revealed significant differences in terms of some variables.

References

  • Acat, M. B., & Köşgeroğlu, N. (2006). Güdülenme kaynakları ve sorunları ölçeği. Anadolu Psikiyatri Dergisi, 7(4), 204-210.
  • Ada, E. N., Comoutos, N., Bal, S. İ., & Pehlivan, Z. (2020). Beden eğitimi dersine yönelik durumsal güdülenme, tutum ve içsel konuşma arasındaki ilişki. Sport Sciences, 15(4), 53-66.
  • Akın, A., & Ulukök, E. (2017). Koçluk yaklaşımı ile işgören geliştirme. Kırıkkale Üniversitesi Sosyal Bilimler Dergisi, 7(2), 279-300.
  • Allaho, R. A., & Van Nieuwerburgh, C. (2018). Coaching in Islamic culture: The principles and practice of Ershad. London: Routledge.
  • Altıntaş, A., Kelecek, S., & Aşçı, F. (2013). Elit sporcularda durumsal güdülenme ve optimal performans duygu durumu arasındaki ilişki. Pamukkale Spor Bilimleri Dergisi, 4(4), 14-21.
  • Arat, M. (2007). 21. yüzyıl için yönetim. İstanbul: Söz Yayın.
  • Araz, C. (2019). Duygusal zekânın koçluk tarzı liderlik üzerindeki etkisi (Yüksek Lisans Tezi). Hacettepe Üniversitesi, Ankara.
  • Arndt, J. (1967). Role of product-related conversations in the diffusion of a new product. Journal of marketing Research, 4(3), 291-295.
  • Arslan, F., & Bakır, N. (2010). Tüketicilerin ilgilenim düzeylerine göre alışveriş merkezlerini tercih etme nedenleri ve sadakate etkisi. Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi, 28(1), 227-259.
  • Aşçı, F. H., & İlker, G. E. (2018). Algılanan öğretmen geribildirimi ve güdüsel iklimin beden eğitimi ve spor derslerinde zevk alma ve güdülenme üzerine yordayıcı etkisi. Ondokuz Mayıs Üniversitesi Eğitim Fakültesi Dergisi, 37(2), 123-138.
  • Auerbach, E. A. (2006). Cognitive coaching. In Stober, D., & Grant A. M. (Eds), Evidence-based coaching handbook. New York: Wiley.
  • Avcılar, M. Y. (2005). Kişisel etki kaynakları ve ağızdan ağıza iletişim ağı. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 19(2), 333-347.
  • Bachkirova, T., Cox, E., & Clutterbuck, D. (2014). Introduction. In E. Cox, T. Bachkirova, & D. Clutterbuck (Eds.), The complete handbook of coaching (pp. 1-20). London, England: Sage Publication.
  • Bacon, T.R. (2003). Helping people change. Industrial and Commercial Training, 35(2), 73-77.
  • Balcı, E. (1990). Eğitim yönetiminde güdülemenin doğası ve insan gereksinimleri. Hacettepe Üniversitesi Sosyal Bilimler Dergisi, 5, 271-279.
  • Blanchard, C. M., Mask, L., Vallerand, R. J., de la Sablonnière, R., & Provencher, P. (2007). Reciprocal relationships between contextual and situational motivation in a sport setting. Psychology of Sport and Exercise, 8(5), 854-873.
  • Bora, R., Leaning, S., Moores, A., & Roberts, G. (2010). Life coaching for mental health recovery: the emerging practice of recovery coaching. Advances in Psychiatric Treatment, 16(6), 459-467.
  • Brown, J., Broderick, A. J., & Lee, N. (2007). Word of mouth communication within online communities: Conceptualizing the online social network. Journal of Interactive Marketing, 21(3), 2-20.
  • Cheung, M. F. Y., & To, W. M. (2020). The effects of customer involvement on perceived service performance and word-of-mouth: the mediating role of service co-creation. Asia Pacific Journal of Marketing and Logistics (Ahead of Print) Online erişim: Erişim tarihi: 20.12.2021 https://www.emerald.com/insight/content/doi/10.1108/APJML-04-2020-0221/full/html
  • Conroy, D. E., Kaye, M. P., & Coatsworth, J. D. (2006). Coaching climates and the destructive effects of mastery-avoidance achievement goals on situational motivation. Journal of Sport and Exercise Psychology, 28(1), 69-92.
  • Cox, E. (2006) An adult learning approach to learning. In Stober, D., & Grant A. M. (Eds), Evidence-Based Coaching Handbook, New York: Wiley.
  • Daugherty, T., & Hoffman, E. (2014). eWOM and the importance of capturing consumer attention within social media. Journal of Marketing Communications, 20(1-2), 82-102.
  • Deci, E. L. (1971). Effects of externally mediated rewards on intrinsic motivation. Journal of Personality and Social Psychology, 18, 105-115.
  • Deci, E. L., & Ryan, R. M. (1985). Intrinsic motivation and selfdetermination in human behavior. New York: Plenum Press.
  • Deci, E. L., & Ryan, R. M. (1991). A motivational approach to the self: Integration in personality. In R. Dienstbier (Ed.), Nebraska symposium on motivation: Vol. 38. Perspectives on motivation (pp. 237-288). Lincoln, NE: University of Nebraska Press.
  • Deci, E. L., & Ryan, R. M. (2000). The ‘what’ and ‘why’ of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11, 227-268.
  • Dilekmen, M., & Ada, Ş. (2005). Öğrenmede güdülenme. Atatürk Üniversitesi Kazım Karabekir Eğitim Fakültesi Dergisi, 11, 113-123.
  • Downey, M. (2003). Effective coaching: Lessons from the coaches’ couch. New York: Texere/Thomson.
  • Duhan, D. F., Johnson, S. D., Wilcox, J. B. & Harrell, G. D. (1997). Influence of consumer use of word-of mouth recommendation sources. Journal of the Academy of Marketing Science, 25, 283-295.
  • East, R., Hammond, K., Lomax, W., & Robinson, H. (2005). What is the effect of a recommendation? The Marketing Review, 5(2), 145-157.
  • Eren, M. Ş., & Akyüz, B. (2014). Koçluk faaliyetlerinin işgörenlerin içsel motivasyonu ve yöneticiye duyulan güven üzerindeki etkileri. Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 14(1), 167-182.
  • Gao, Z., Hannon, J. C., Newton, M., & Huang, C. (2011). Effects of curricular activity on students’ situational motivation and physical activity levels. Research Quarterly for Exercise and Sport, 82(3), 536-544.
  • George, M. (2013). Seeking legitimacy: The professionalization of life coaching. Sociological Inquiry, 83(2), 179-208.
  • Gladis, S. (2007). Executive coaching builds steam in organizations. TAND, 61(12), 58-62.
  • Grant, A. M. (2005). What is Evidence-Based Executive, Workplace and Life coaching? In Michael Cavanagh, Anthony Grant, Travis Kemp (Eds.), Evidence-Based Coaching: Theory, Research and Practice from the Behavioural Sciences (1–12). Bowen Hills, Qld: Australian Academic Press.
  • Grant, A. M. (2006) An integrative goal-focused approach to executive coaching. In Stober, D., & Grant A. M. (Eds), Evidence-Based Coaching Handbook, New York: Wiley.
  • Grezemkovsky, U. (2005). Happiness is the Cure: Self-Improvement and Authenticity in Contemporary American Life. PhD Dissertation, Berkeley, CA: University of California.
  • Godes, D., & Mayzlin, D. (2004). Using online conversations to study word-of-mouth communication. Marketing Science, 23(4), 545-560.
  • Griffiths, K. E. (2005). Personal coaching: A model for effective learning. Journal of Learning Design, 1(2), 55-65.
  • Grohs, R., & Reisinger, H. (2014). Sponsorship effects on brand image: The role of exposure and activity involvement. Journal of Business Research, 67(5), 1018-1025.
  • Guay, F., Vallerand, R. J., & Blanchard, C. (2000). On the assessment of situational intrinsic and extrinsic motivation: The Situational Motivation Scale (SIMS). Motivation and Emotion, 24(3), 175-213.
  • Hamza, V. K. (2013). A study on the mediation role of customer satisfaction on customer impulse and involvement to word of mouth and repurchase intention. International Journal of Business Insights & Transformation, 7(1), 62-67.
  • Harman, S. (2012). Sırtçantalı turistlerin seyahat motivasyonları ve ilgilenimleri: İstanbul’a gelen sırtçantalı turistler üzerinde bir araştırma (Doktora Tezi). Çanakkale Onsekiz Mart Üniversitesi, Çanakkale.
  • Harrison-Walker, L. J. (2001). The measurement of word-of-mouth communication and an investigation of service quality and customer commitment as potential antecedents. Journal of Service Research, 4(1), 60-75.
  • Hawes, J. M., & Rich, G. A. (1998). Selling and sales management in action: The constructs of sales coaching: supervisory feedback, role modeling and trust. Journal of Personal Selling & Sales Management, 18(1), 53-63.
  • Huete-Alcocer, N. (2017). A literature review of word of mouth and electronic word of mouth: Implications for consumer behavior. Frontiers in Psychology, 8, 1-4. ICF Türkiye (2021). Profesyonel Koçluk Nedir?. Erişim tarihi: 22.06.2021, https://www.icfturkey.org/kocluk-hakkinda/profesyonel-kocluk-nedir/
  • Ives, Y. (2008). What is' coaching'? An exploration of conflicting paradigms. International Journal of Evidence Based Coaching & Mentoring, 6(2), 100-113.
  • Jarosz, J. (2016). What is life coaching?: An integrative review of the evidence-based literature. International Journal of Evidence Based Coaching and Mentoring, 14(1), 34-56.
  • Kamphorst, B. A., Klein, M. C., & van Wissen, A. (2014). Human involvement in e-coaching: Effects on effectiveness, perceived influence and trust. In International Workshop on Human Behavior Understanding (pp. 16-29). Cham: Springer.
  • Karaman, D. (2018). Kişisel yetenek gelişiminde koçluk eğitiminin rolü: İşsizlikle mücadele için bir model önerisi. OPUS Uluslararası Toplum Araştırmaları Dergisi, 8(15), 2146-2174.
  • Karasar, N. (2011). Bilimsel araştırma yöntemleri. Ankara: Nobel Yayınları.
  • Kauffman, C. (2006) Positive psychology: The science at the heart of coaching. In Stober, D., & Grant A. M. (Eds), Evidence-Based Coaching Handbook, New York: Wiley.
  • Kışlalı, İ. (2019). Koçluk hizmeti alan çalışanların mutluluk düzeyleriyle işten ayrılma niyeti ve yaşam doyumu arasındaki ilişki. Uluslararası Yönetim İktisat ve İşletme Dergisi, 15(1), 181-202.
  • Koç, E. (2015). Tüketici davranışı ve pazarlama stratejileri: Global ve yerel yaklaşım. Ankara: Seçkin Yayıncılık.
  • Kombarakaran, F. A., Yang, J. A., Baker, M. N., & Fernandes, P. B. (2008). Executive coaching: It works!. Consulting Psychology Journal: Practice and Research, 60(1), 78-90.
  • Kouthouris, C. (2009). An examination of the relationships between motivation, involvement and intention to continuing participation among recreational skiers. International Journal of Sport Management Recreation & Tourism, 4, 1-19.
  • Külahlı, A. (2016). Tüketici ilgilenimi, müşteri memnuniyeti ve marka sadakati arasındaki ilişkiler: Akıllı telefon ve parfüm ürünleri temelinde bir araştırma (Yüksek Lisans Tezi). Balıkesir Üniversitesi, Balıkesir.
  • Kyle, G. T., Absher, J. D., Hammitt, W. E., & Cavin, J. (2006). An examination of the motivation-involvement relationship. Leisure Sciences, 28(5), 467-485.
  • Lam, D., & Mizerski, D. (2005). The effects of locus of control on word‐of‐mouth communication. Journal of Marketing Communications, 11(3), 215-228.
  • Lam, D., Mizerski, D., & Lee, A. (2005). Cultural influence on Word-of-Mouth communication. In 2005 AMA Winter Educators’ Conference, Marketing Theory and Applications (9-11), Chicago, Illinois: AMA.
  • Lardinoit, T., & Derbaix, C. (2001). Sponsorship and recall of sponsors. Psychology and Marketing, 18(2), 167-190.
  • Lascu, D. N., Giese, T. D., Toolan, C., Guehring, B., & Mercer, J. (1995). Sport involvement: A relevant individual difference factor in spectator sports. Sports Marketing Quarterly, 4(4), 41-46.
  • Lavigne, G. L., & Vallerand, R. J. (2010). The dynamic processes of influence between contextual and situational motivation: A test of the hierarchical model in a science education setting. Journal of Applied Social Psychology, 40(9), 2343-2359.
  • Lefdahl-Davis, E. M., Huffman, L., Stancil, J., & Alayan, A. J. (2018). The impact of life coaching on undergraduate students: A multiyear analysis of coaching outcomes. International Journal of Evidence Based Coaching and Mentoring, 16(2), 69-83.
  • Martín-Albo, J., Núñez, J. L., & Navarro, J. G. (2009). Validation of the Spanish version of the Situational Motivation Scale (EMSI) in the educational context. The Spanish Journal of Psychology, 12(2), 799-807.
  • Michaelidou, N., & Dibb, S. (2008). Consumer involvement: A new perspective. The Marketing Review, 8(1), 83-99.
  • Morris, E., Van Riper, C. J., Kyle, G. T., Wallen, K. E., & Absher, J. (2018). Accounting for gender in a study of the motivation-involvement relationship. Leisure Sciences, 40(6), 494-507.
  • Ocak, S., & Yurdakul, D. (2021). Tüketicilerin koçluk hizmetlerine yönelik tercih ve tutumları: Türkiye'de yaşam koçluğu üzerine bir çalışma. Yaşar Üniversitesi E-Dergisi, 16(62), 835-866.
  • Odabaşı, Y., & Barış, G. (2002). Tüketici davranışı. İstanbul: Mediacat Kitapları.
  • Özbay, Ö. (2008). Koçluk yaklaşımının yönetici üzerine etkileri ve bir araştırma. Yayımlanmamış Yüksek Lisans Tezi. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü, Denizli.
  • Öztürk, A., & Nart, S. (2021). Tüketici boykot davranışının belirleyicileri üzerine bir araştırma: Ağızdan ağıza iletişimin aracılık rolü. Elektronik Sosyal Bilimler Dergisi, 20(78), 660-687.
  • Peterson, D. B. (2006). People are complex and the world is messy: A behavior-based approach to executive coaching. In Stober, D., & Grant A. M. (Eds), Evidence-Based Coaching Handbook, New York: Wiley.
  • Podoshen, S. J. (2008). The African American consumer revisited: brand loyalty, word‐of‐mouth and the effects of the black experience. Journal of Consumer Marketing, 25(4), 211-222.
  • Ratelle, C. F., Baldwin, M. W., & Vallerand, R. J. (2005). On the cued activation of situational motivation. Journal of Experimental Social Psychology, 41(5), 482-487.
  • Rogers, C. R. (1951). Client-centered therapy: Its current practice, implications, and theory, with chapters. Oxford, United Kingdom: Houghton Mifflin.
  • Rogers, C. R. (1959). A theory of therapy, personality, and interpersonal relationships: As developed in the client-centered framework (Vol. 3, pp. 184-256). New York: McGraw-Hill.
  • Rogers, K. L. (2004). An action research study of life coaches: The benefits of a specialized life coaching business plan template designed specifically for the life coaching industry. Ohio: Union Institute and University.
  • Rosinski, P. (2003). Coaching across cultures: New tools for leveraging national, corporate, and professional differences. London: Nicholas Brealey.
  • Sekścińska, K., Maison, D. A., & Trzcińska, A. (2016). How People’s Motivational System and Situational Motivation Influence Their Risky Financial Choices. Frontiers in Psychology, 7(1360), 1-12.
  • Sezer, H. (2017). The coaching process evaluation scale used in nursing education. New Trends and Issues Proceedings on Humanities and Social Sciences, 4(2), 51-57.
  • Sezer, H., & Şahin, H. (2015). Koçluk: Tıp ve sağlık bilimleri. Tıp Eğitimi Dünyası, 42, 33-42.
  • Sezer, Ş. (2016). The effects of educational coaching on students’ academic motivation, error-oriented motivation and educational stress. Turkish Online Journal of Educational Technology, December, 850-855.
  • Sheldon, K. M., Elliot, A. J., Kim, Y., & Kasser, T. (2001). What is satisfying about satisfying events? Testing 10 candidate psychological needs. Journal of Personality and Social Psychology, 80, 325-339.
  • Sherif, M., & Sargent, S. S. (1947). Ego-involvement and the mass media. Journal of Social Issues, 3(3), 8-16.
  • Sherif, M., & Cantril, H. (1947). The psychology of ego-involvements: Social attitudes and identifications. New York: Wiley.
  • Sherif, M., & Sherif, C. W. (1996). An outline of social psychology. New York: Wiley.
  • Shinn, M. M., Timmer, S. G., & Sandoz, T. K. (2017). Coaching to improve mealtime parenting in treating pediatric obesity. Clinical Practice in Pediatric Psychology, 5(3), 232-247.
  • Skiffington, S., & Zeus, P. (2003). Behavioral coaching: How to build sustainable personal and organizational strength. Australia: McGraw-Hill.
  • Spence, G. B. (2007). Further development of evidence‐based coaching: Lessons from the rise and fall of the human potential movement. Australian Psychologist, 42(4), 255-265.
  • Standage, M., & Treasure, D. C. (2002). Relationship among achievement goal orientations and multidimensional situational motivation in physical education. British Journal of Educational Psychology, 72(1), 87-103.
  • Stober, D. (2006). Coaching from the humanistic perspective. In Stober, D., & Grant A. M. (Eds), Evidence-based coaching handbook. New York: Wiley.
  • Uçkun , C. G., & Kılınç, İ. (2007). Koçluk ve mentorluk tarihsel gelişimi, yöntemleri ve uygulamaları. Ankara: Ürün Yayınları.
  • Upamannyu, N. K., Bhakar, S. S., & Chauhan, A. S. (2015). The effect of brand prestige on brand preference and word of mouth: The moderator role of customer involvement. Asian Journal of Research in Marketing, 4(2), 123-140.
  • Uğur, E. (2010). Yönetici hemşirelerin koçluk becerileri ve öz-etkililik-yeterlilik algılamaları (Doktora Tezi). Marmara Üniversitesi, İstanbul.
  • Vallerand, R. J. (2001). A hierarchical model of intrinsic and extrinsic motivation in sport and exercise. In G. C. Roberts (Ed.), Advances in motivation in sport and exercise (pp. 263–320). Champaign, IL: Human Kinetics.
  • Vallerand, R. J., Fortier, M. S., & Guay, F. (1997). Self- determination and persistence in a real-life setting: Toward a motivational model of high school dropout. Journal of Personality and Social Psychology, 72(5), 1161-1176.
  • Van Nieuwerburgh, C. (2017). An introduction to coaching skills: A practical guide. ICCE Ltd. (International Centre for Coaching in Education), University of East London, UK: Sage Publication.
  • Wetzer, I. M., Zeelenberg, M., & Pieters, R. (2007). Never eat in that restaurant, I did!: Exploring why people engage in negative word-of-mouth communication. Psychology and Marketing, 24(8), 661-680.
  • Whitmore, J. (2003). Coaching for performance. London: Nicholas Brealey Publishing.
  • Whitmore, J. (2009). Business coaching international: Unlocking the secrets and the power. Coaching: An International Journal of Theory, Research and Practice, 2(2), 176-179.
  • Yetim, E., Demir, Y., & Erturan, İ. G. (2014). Beden eğitimi derslerinde motivasyon: Tutum ve motivasyonel sratejilerin tahmin edici etkisi. Spormetre Beden Eğitimi ve Spor Bilimleri Dergisi, 12(2), 139-146.
  • Zaichkowsky, J. L. (1985). Measuring the involvement construct. Journal of Consumer Research, 12, 341-352.

Koçluk Sürecinde Bireylerin Aktivite Odaklı Güdülenme, İlgilenim Düzeyleri ve Ağızdan Ağıza İletişim Eğilimlerinin İncelenmesi

Year 2022, , 323 - 353, 29.09.2022
https://doi.org/10.31200/makuubd.1119254

Abstract

Bu çalışmada bireylerin deneyimledikleri koçluk süreçlerine odaklanılmıştır. Koçluk sürecinin ve koçluk hizmetlerine ilişkin tavsiye alma davranışının koçlukla alakalı olarak bireylerin durumsal güdülenmelerini harekete geçireceği, durumsal güdülenmenin bireylerin bu hizmetlere ilişkin ilgilenimini arttıracağı ve bunun da nihai olarak koçlukla ilgili olarak tavsiye verme eğilimi ile sonuçlanabileceği varsayılmıştır. Ele alınan bu değişkenler arasındaki ilişkilerin ve demografik özelliklerin bu değişkenler bakımından farklılaşma durumunun analiz edilmesi amacıyla nicel araştırma yöntemi kapsamında yer verilen bir online anket uygulamasıyla 270 katılımcıdan yanıt elde edilmiştir. Elde edilen yanıtlar SPSS 24 programında analiz edilmiştir. Yapılan analizler sonucunda tüm değişkenler arasında istatistiksel olarak anlamlı ilişkiler tespit edilmiştir. Tavsiye alma ve koçluk süreci durumsal motivasyonu etkilemiş, durumsal motivasyon ilgilenimi etkilemiş ve ilgilenim ise tavsiye verme eğilimini etkilemiştir. Demografik özelliklerden cinsiyet, yaş, eğitim ve gelir bazı değişkenler bakımından anlamlı fark ortaya koymuştur.

References

  • Acat, M. B., & Köşgeroğlu, N. (2006). Güdülenme kaynakları ve sorunları ölçeği. Anadolu Psikiyatri Dergisi, 7(4), 204-210.
  • Ada, E. N., Comoutos, N., Bal, S. İ., & Pehlivan, Z. (2020). Beden eğitimi dersine yönelik durumsal güdülenme, tutum ve içsel konuşma arasındaki ilişki. Sport Sciences, 15(4), 53-66.
  • Akın, A., & Ulukök, E. (2017). Koçluk yaklaşımı ile işgören geliştirme. Kırıkkale Üniversitesi Sosyal Bilimler Dergisi, 7(2), 279-300.
  • Allaho, R. A., & Van Nieuwerburgh, C. (2018). Coaching in Islamic culture: The principles and practice of Ershad. London: Routledge.
  • Altıntaş, A., Kelecek, S., & Aşçı, F. (2013). Elit sporcularda durumsal güdülenme ve optimal performans duygu durumu arasındaki ilişki. Pamukkale Spor Bilimleri Dergisi, 4(4), 14-21.
  • Arat, M. (2007). 21. yüzyıl için yönetim. İstanbul: Söz Yayın.
  • Araz, C. (2019). Duygusal zekânın koçluk tarzı liderlik üzerindeki etkisi (Yüksek Lisans Tezi). Hacettepe Üniversitesi, Ankara.
  • Arndt, J. (1967). Role of product-related conversations in the diffusion of a new product. Journal of marketing Research, 4(3), 291-295.
  • Arslan, F., & Bakır, N. (2010). Tüketicilerin ilgilenim düzeylerine göre alışveriş merkezlerini tercih etme nedenleri ve sadakate etkisi. Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi, 28(1), 227-259.
  • Aşçı, F. H., & İlker, G. E. (2018). Algılanan öğretmen geribildirimi ve güdüsel iklimin beden eğitimi ve spor derslerinde zevk alma ve güdülenme üzerine yordayıcı etkisi. Ondokuz Mayıs Üniversitesi Eğitim Fakültesi Dergisi, 37(2), 123-138.
  • Auerbach, E. A. (2006). Cognitive coaching. In Stober, D., & Grant A. M. (Eds), Evidence-based coaching handbook. New York: Wiley.
  • Avcılar, M. Y. (2005). Kişisel etki kaynakları ve ağızdan ağıza iletişim ağı. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 19(2), 333-347.
  • Bachkirova, T., Cox, E., & Clutterbuck, D. (2014). Introduction. In E. Cox, T. Bachkirova, & D. Clutterbuck (Eds.), The complete handbook of coaching (pp. 1-20). London, England: Sage Publication.
  • Bacon, T.R. (2003). Helping people change. Industrial and Commercial Training, 35(2), 73-77.
  • Balcı, E. (1990). Eğitim yönetiminde güdülemenin doğası ve insan gereksinimleri. Hacettepe Üniversitesi Sosyal Bilimler Dergisi, 5, 271-279.
  • Blanchard, C. M., Mask, L., Vallerand, R. J., de la Sablonnière, R., & Provencher, P. (2007). Reciprocal relationships between contextual and situational motivation in a sport setting. Psychology of Sport and Exercise, 8(5), 854-873.
  • Bora, R., Leaning, S., Moores, A., & Roberts, G. (2010). Life coaching for mental health recovery: the emerging practice of recovery coaching. Advances in Psychiatric Treatment, 16(6), 459-467.
  • Brown, J., Broderick, A. J., & Lee, N. (2007). Word of mouth communication within online communities: Conceptualizing the online social network. Journal of Interactive Marketing, 21(3), 2-20.
  • Cheung, M. F. Y., & To, W. M. (2020). The effects of customer involvement on perceived service performance and word-of-mouth: the mediating role of service co-creation. Asia Pacific Journal of Marketing and Logistics (Ahead of Print) Online erişim: Erişim tarihi: 20.12.2021 https://www.emerald.com/insight/content/doi/10.1108/APJML-04-2020-0221/full/html
  • Conroy, D. E., Kaye, M. P., & Coatsworth, J. D. (2006). Coaching climates and the destructive effects of mastery-avoidance achievement goals on situational motivation. Journal of Sport and Exercise Psychology, 28(1), 69-92.
  • Cox, E. (2006) An adult learning approach to learning. In Stober, D., & Grant A. M. (Eds), Evidence-Based Coaching Handbook, New York: Wiley.
  • Daugherty, T., & Hoffman, E. (2014). eWOM and the importance of capturing consumer attention within social media. Journal of Marketing Communications, 20(1-2), 82-102.
  • Deci, E. L. (1971). Effects of externally mediated rewards on intrinsic motivation. Journal of Personality and Social Psychology, 18, 105-115.
  • Deci, E. L., & Ryan, R. M. (1985). Intrinsic motivation and selfdetermination in human behavior. New York: Plenum Press.
  • Deci, E. L., & Ryan, R. M. (1991). A motivational approach to the self: Integration in personality. In R. Dienstbier (Ed.), Nebraska symposium on motivation: Vol. 38. Perspectives on motivation (pp. 237-288). Lincoln, NE: University of Nebraska Press.
  • Deci, E. L., & Ryan, R. M. (2000). The ‘what’ and ‘why’ of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11, 227-268.
  • Dilekmen, M., & Ada, Ş. (2005). Öğrenmede güdülenme. Atatürk Üniversitesi Kazım Karabekir Eğitim Fakültesi Dergisi, 11, 113-123.
  • Downey, M. (2003). Effective coaching: Lessons from the coaches’ couch. New York: Texere/Thomson.
  • Duhan, D. F., Johnson, S. D., Wilcox, J. B. & Harrell, G. D. (1997). Influence of consumer use of word-of mouth recommendation sources. Journal of the Academy of Marketing Science, 25, 283-295.
  • East, R., Hammond, K., Lomax, W., & Robinson, H. (2005). What is the effect of a recommendation? The Marketing Review, 5(2), 145-157.
  • Eren, M. Ş., & Akyüz, B. (2014). Koçluk faaliyetlerinin işgörenlerin içsel motivasyonu ve yöneticiye duyulan güven üzerindeki etkileri. Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 14(1), 167-182.
  • Gao, Z., Hannon, J. C., Newton, M., & Huang, C. (2011). Effects of curricular activity on students’ situational motivation and physical activity levels. Research Quarterly for Exercise and Sport, 82(3), 536-544.
  • George, M. (2013). Seeking legitimacy: The professionalization of life coaching. Sociological Inquiry, 83(2), 179-208.
  • Gladis, S. (2007). Executive coaching builds steam in organizations. TAND, 61(12), 58-62.
  • Grant, A. M. (2005). What is Evidence-Based Executive, Workplace and Life coaching? In Michael Cavanagh, Anthony Grant, Travis Kemp (Eds.), Evidence-Based Coaching: Theory, Research and Practice from the Behavioural Sciences (1–12). Bowen Hills, Qld: Australian Academic Press.
  • Grant, A. M. (2006) An integrative goal-focused approach to executive coaching. In Stober, D., & Grant A. M. (Eds), Evidence-Based Coaching Handbook, New York: Wiley.
  • Grezemkovsky, U. (2005). Happiness is the Cure: Self-Improvement and Authenticity in Contemporary American Life. PhD Dissertation, Berkeley, CA: University of California.
  • Godes, D., & Mayzlin, D. (2004). Using online conversations to study word-of-mouth communication. Marketing Science, 23(4), 545-560.
  • Griffiths, K. E. (2005). Personal coaching: A model for effective learning. Journal of Learning Design, 1(2), 55-65.
  • Grohs, R., & Reisinger, H. (2014). Sponsorship effects on brand image: The role of exposure and activity involvement. Journal of Business Research, 67(5), 1018-1025.
  • Guay, F., Vallerand, R. J., & Blanchard, C. (2000). On the assessment of situational intrinsic and extrinsic motivation: The Situational Motivation Scale (SIMS). Motivation and Emotion, 24(3), 175-213.
  • Hamza, V. K. (2013). A study on the mediation role of customer satisfaction on customer impulse and involvement to word of mouth and repurchase intention. International Journal of Business Insights & Transformation, 7(1), 62-67.
  • Harman, S. (2012). Sırtçantalı turistlerin seyahat motivasyonları ve ilgilenimleri: İstanbul’a gelen sırtçantalı turistler üzerinde bir araştırma (Doktora Tezi). Çanakkale Onsekiz Mart Üniversitesi, Çanakkale.
  • Harrison-Walker, L. J. (2001). The measurement of word-of-mouth communication and an investigation of service quality and customer commitment as potential antecedents. Journal of Service Research, 4(1), 60-75.
  • Hawes, J. M., & Rich, G. A. (1998). Selling and sales management in action: The constructs of sales coaching: supervisory feedback, role modeling and trust. Journal of Personal Selling & Sales Management, 18(1), 53-63.
  • Huete-Alcocer, N. (2017). A literature review of word of mouth and electronic word of mouth: Implications for consumer behavior. Frontiers in Psychology, 8, 1-4. ICF Türkiye (2021). Profesyonel Koçluk Nedir?. Erişim tarihi: 22.06.2021, https://www.icfturkey.org/kocluk-hakkinda/profesyonel-kocluk-nedir/
  • Ives, Y. (2008). What is' coaching'? An exploration of conflicting paradigms. International Journal of Evidence Based Coaching & Mentoring, 6(2), 100-113.
  • Jarosz, J. (2016). What is life coaching?: An integrative review of the evidence-based literature. International Journal of Evidence Based Coaching and Mentoring, 14(1), 34-56.
  • Kamphorst, B. A., Klein, M. C., & van Wissen, A. (2014). Human involvement in e-coaching: Effects on effectiveness, perceived influence and trust. In International Workshop on Human Behavior Understanding (pp. 16-29). Cham: Springer.
  • Karaman, D. (2018). Kişisel yetenek gelişiminde koçluk eğitiminin rolü: İşsizlikle mücadele için bir model önerisi. OPUS Uluslararası Toplum Araştırmaları Dergisi, 8(15), 2146-2174.
  • Karasar, N. (2011). Bilimsel araştırma yöntemleri. Ankara: Nobel Yayınları.
  • Kauffman, C. (2006) Positive psychology: The science at the heart of coaching. In Stober, D., & Grant A. M. (Eds), Evidence-Based Coaching Handbook, New York: Wiley.
  • Kışlalı, İ. (2019). Koçluk hizmeti alan çalışanların mutluluk düzeyleriyle işten ayrılma niyeti ve yaşam doyumu arasındaki ilişki. Uluslararası Yönetim İktisat ve İşletme Dergisi, 15(1), 181-202.
  • Koç, E. (2015). Tüketici davranışı ve pazarlama stratejileri: Global ve yerel yaklaşım. Ankara: Seçkin Yayıncılık.
  • Kombarakaran, F. A., Yang, J. A., Baker, M. N., & Fernandes, P. B. (2008). Executive coaching: It works!. Consulting Psychology Journal: Practice and Research, 60(1), 78-90.
  • Kouthouris, C. (2009). An examination of the relationships between motivation, involvement and intention to continuing participation among recreational skiers. International Journal of Sport Management Recreation & Tourism, 4, 1-19.
  • Külahlı, A. (2016). Tüketici ilgilenimi, müşteri memnuniyeti ve marka sadakati arasındaki ilişkiler: Akıllı telefon ve parfüm ürünleri temelinde bir araştırma (Yüksek Lisans Tezi). Balıkesir Üniversitesi, Balıkesir.
  • Kyle, G. T., Absher, J. D., Hammitt, W. E., & Cavin, J. (2006). An examination of the motivation-involvement relationship. Leisure Sciences, 28(5), 467-485.
  • Lam, D., & Mizerski, D. (2005). The effects of locus of control on word‐of‐mouth communication. Journal of Marketing Communications, 11(3), 215-228.
  • Lam, D., Mizerski, D., & Lee, A. (2005). Cultural influence on Word-of-Mouth communication. In 2005 AMA Winter Educators’ Conference, Marketing Theory and Applications (9-11), Chicago, Illinois: AMA.
  • Lardinoit, T., & Derbaix, C. (2001). Sponsorship and recall of sponsors. Psychology and Marketing, 18(2), 167-190.
  • Lascu, D. N., Giese, T. D., Toolan, C., Guehring, B., & Mercer, J. (1995). Sport involvement: A relevant individual difference factor in spectator sports. Sports Marketing Quarterly, 4(4), 41-46.
  • Lavigne, G. L., & Vallerand, R. J. (2010). The dynamic processes of influence between contextual and situational motivation: A test of the hierarchical model in a science education setting. Journal of Applied Social Psychology, 40(9), 2343-2359.
  • Lefdahl-Davis, E. M., Huffman, L., Stancil, J., & Alayan, A. J. (2018). The impact of life coaching on undergraduate students: A multiyear analysis of coaching outcomes. International Journal of Evidence Based Coaching and Mentoring, 16(2), 69-83.
  • Martín-Albo, J., Núñez, J. L., & Navarro, J. G. (2009). Validation of the Spanish version of the Situational Motivation Scale (EMSI) in the educational context. The Spanish Journal of Psychology, 12(2), 799-807.
  • Michaelidou, N., & Dibb, S. (2008). Consumer involvement: A new perspective. The Marketing Review, 8(1), 83-99.
  • Morris, E., Van Riper, C. J., Kyle, G. T., Wallen, K. E., & Absher, J. (2018). Accounting for gender in a study of the motivation-involvement relationship. Leisure Sciences, 40(6), 494-507.
  • Ocak, S., & Yurdakul, D. (2021). Tüketicilerin koçluk hizmetlerine yönelik tercih ve tutumları: Türkiye'de yaşam koçluğu üzerine bir çalışma. Yaşar Üniversitesi E-Dergisi, 16(62), 835-866.
  • Odabaşı, Y., & Barış, G. (2002). Tüketici davranışı. İstanbul: Mediacat Kitapları.
  • Özbay, Ö. (2008). Koçluk yaklaşımının yönetici üzerine etkileri ve bir araştırma. Yayımlanmamış Yüksek Lisans Tezi. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü, Denizli.
  • Öztürk, A., & Nart, S. (2021). Tüketici boykot davranışının belirleyicileri üzerine bir araştırma: Ağızdan ağıza iletişimin aracılık rolü. Elektronik Sosyal Bilimler Dergisi, 20(78), 660-687.
  • Peterson, D. B. (2006). People are complex and the world is messy: A behavior-based approach to executive coaching. In Stober, D., & Grant A. M. (Eds), Evidence-Based Coaching Handbook, New York: Wiley.
  • Podoshen, S. J. (2008). The African American consumer revisited: brand loyalty, word‐of‐mouth and the effects of the black experience. Journal of Consumer Marketing, 25(4), 211-222.
  • Ratelle, C. F., Baldwin, M. W., & Vallerand, R. J. (2005). On the cued activation of situational motivation. Journal of Experimental Social Psychology, 41(5), 482-487.
  • Rogers, C. R. (1951). Client-centered therapy: Its current practice, implications, and theory, with chapters. Oxford, United Kingdom: Houghton Mifflin.
  • Rogers, C. R. (1959). A theory of therapy, personality, and interpersonal relationships: As developed in the client-centered framework (Vol. 3, pp. 184-256). New York: McGraw-Hill.
  • Rogers, K. L. (2004). An action research study of life coaches: The benefits of a specialized life coaching business plan template designed specifically for the life coaching industry. Ohio: Union Institute and University.
  • Rosinski, P. (2003). Coaching across cultures: New tools for leveraging national, corporate, and professional differences. London: Nicholas Brealey.
  • Sekścińska, K., Maison, D. A., & Trzcińska, A. (2016). How People’s Motivational System and Situational Motivation Influence Their Risky Financial Choices. Frontiers in Psychology, 7(1360), 1-12.
  • Sezer, H. (2017). The coaching process evaluation scale used in nursing education. New Trends and Issues Proceedings on Humanities and Social Sciences, 4(2), 51-57.
  • Sezer, H., & Şahin, H. (2015). Koçluk: Tıp ve sağlık bilimleri. Tıp Eğitimi Dünyası, 42, 33-42.
  • Sezer, Ş. (2016). The effects of educational coaching on students’ academic motivation, error-oriented motivation and educational stress. Turkish Online Journal of Educational Technology, December, 850-855.
  • Sheldon, K. M., Elliot, A. J., Kim, Y., & Kasser, T. (2001). What is satisfying about satisfying events? Testing 10 candidate psychological needs. Journal of Personality and Social Psychology, 80, 325-339.
  • Sherif, M., & Sargent, S. S. (1947). Ego-involvement and the mass media. Journal of Social Issues, 3(3), 8-16.
  • Sherif, M., & Cantril, H. (1947). The psychology of ego-involvements: Social attitudes and identifications. New York: Wiley.
  • Sherif, M., & Sherif, C. W. (1996). An outline of social psychology. New York: Wiley.
  • Shinn, M. M., Timmer, S. G., & Sandoz, T. K. (2017). Coaching to improve mealtime parenting in treating pediatric obesity. Clinical Practice in Pediatric Psychology, 5(3), 232-247.
  • Skiffington, S., & Zeus, P. (2003). Behavioral coaching: How to build sustainable personal and organizational strength. Australia: McGraw-Hill.
  • Spence, G. B. (2007). Further development of evidence‐based coaching: Lessons from the rise and fall of the human potential movement. Australian Psychologist, 42(4), 255-265.
  • Standage, M., & Treasure, D. C. (2002). Relationship among achievement goal orientations and multidimensional situational motivation in physical education. British Journal of Educational Psychology, 72(1), 87-103.
  • Stober, D. (2006). Coaching from the humanistic perspective. In Stober, D., & Grant A. M. (Eds), Evidence-based coaching handbook. New York: Wiley.
  • Uçkun , C. G., & Kılınç, İ. (2007). Koçluk ve mentorluk tarihsel gelişimi, yöntemleri ve uygulamaları. Ankara: Ürün Yayınları.
  • Upamannyu, N. K., Bhakar, S. S., & Chauhan, A. S. (2015). The effect of brand prestige on brand preference and word of mouth: The moderator role of customer involvement. Asian Journal of Research in Marketing, 4(2), 123-140.
  • Uğur, E. (2010). Yönetici hemşirelerin koçluk becerileri ve öz-etkililik-yeterlilik algılamaları (Doktora Tezi). Marmara Üniversitesi, İstanbul.
  • Vallerand, R. J. (2001). A hierarchical model of intrinsic and extrinsic motivation in sport and exercise. In G. C. Roberts (Ed.), Advances in motivation in sport and exercise (pp. 263–320). Champaign, IL: Human Kinetics.
  • Vallerand, R. J., Fortier, M. S., & Guay, F. (1997). Self- determination and persistence in a real-life setting: Toward a motivational model of high school dropout. Journal of Personality and Social Psychology, 72(5), 1161-1176.
  • Van Nieuwerburgh, C. (2017). An introduction to coaching skills: A practical guide. ICCE Ltd. (International Centre for Coaching in Education), University of East London, UK: Sage Publication.
  • Wetzer, I. M., Zeelenberg, M., & Pieters, R. (2007). Never eat in that restaurant, I did!: Exploring why people engage in negative word-of-mouth communication. Psychology and Marketing, 24(8), 661-680.
  • Whitmore, J. (2003). Coaching for performance. London: Nicholas Brealey Publishing.
  • Whitmore, J. (2009). Business coaching international: Unlocking the secrets and the power. Coaching: An International Journal of Theory, Research and Practice, 2(2), 176-179.
  • Yetim, E., Demir, Y., & Erturan, İ. G. (2014). Beden eğitimi derslerinde motivasyon: Tutum ve motivasyonel sratejilerin tahmin edici etkisi. Spormetre Beden Eğitimi ve Spor Bilimleri Dergisi, 12(2), 139-146.
  • Zaichkowsky, J. L. (1985). Measuring the involvement construct. Journal of Consumer Research, 12, 341-352.
There are 102 citations in total.

Details

Primary Language Turkish
Journal Section Articles
Authors

Ece Armağan 0000-0001-5371-219X

Dilara Altınkan 0000-0003-4149-6682

Publication Date September 29, 2022
Acceptance Date September 23, 2022
Published in Issue Year 2022

Cite

APA Armağan, E., & Altınkan, D. (2022). Koçluk Sürecinde Bireylerin Aktivite Odaklı Güdülenme, İlgilenim Düzeyleri ve Ağızdan Ağıza İletişim Eğilimlerinin İncelenmesi. Mehmet Akif Ersoy Üniversitesi Uygulamalı Bilimler Dergisi, 6(2), 323-353. https://doi.org/10.31200/makuubd.1119254