The Quiet Quitting Scale: A Scale Development Study Analyzing White-Collar Employees' Quiet Quitting Behavior within the Turkish Cultural context

Abstract

In recent years, particularly following the COVID-19 pandemic, the phenomenon of quiet quitting has become widespread among white-collar employees. This behavior is characterized by employees adhering strictly to their job descriptions, avoiding extra effort, and psychologically distancing themselves from their work. The primary aim of this study is to develop a valid and reliable scale to measure quiet quitting behavior. During the research process, a comprehensive literature review was first conducted to identify the dimensions of quiet quitting and potential scale items. Subsequently, a preliminary item pool was created based on expert feedback. Analyses were performed on data collected online from 263 white-collar employees using convenience sampling. Exploratory and confirmatory factor analyses, item-total correlations, and Cronbach's alpha reliability coefficients were employed to validate the scale. The findings demonstrated that the seven-item, unidimensional "Quiet Quitting Scale" is a valid and reliable measurement tool. The Quiet Quitting Scale makes a significant conceptual and methodological contribution to the organizational behavior and human resource management literature. Additionally, it serves as a practical instrument for identifying employees who are emotionally and behaviorally disengaged. This can help organizations develop strategies to mitigate potential productivity losses.

Keywords

• Quiet Quitting
• Quiet Quitting Scale
• Retired on Active Duty

Sessiz İstifa Ölçeği: Türk Kültüründe Beyaz Yakalı Çalışanların Sessiz İstifa Davranışlarını Analiz Eden Bir Ölçek Geliştirme Çalışması

Abstract

Son yıllarda özellikle Koronavirüs pandemisi sonrasında beyaz yakalı çalışanlar arasında yaygınlaşan sessiz istifa davranışı, çalışanların yalnızca iş tanımlarındaki asgari sorumlulukları yerine getirmesi, fazladan çaba göstermekten kaçınması ve psikolojik olarak işlerine mesafe koymasıyla karakterize edilmektedir. Bu çalışmanın temel amacı, sessiz istifa davranışını geçerli ve güvenilir bir şekilde ölçebilen bir ölçek geliştirmektir. Araştırma sürecinde öncelikle kapsamlı bir literatür taraması yapılarak sessiz istifanın boyutları ve potansiyel ölçek maddeleri belirlenmiş, ardından uzman görüşleri doğrultusunda taslak bir madde havuzu oluşturulmuştur. Kolayda örnekleme yöntemiyle çevrimiçi olarak ulaşılan 263 beyaz yakalı çalışan üzerinde yapılan analizlerde, açımlayıcı ve doğrulayıcı faktör analizleri, madde-toplam korelasyonu ve Cronbach Alfa iç tutarlılık katsayıları kullanılmıştır. Elde edilen bulgular, yedi maddeden oluşan tek boyutlu "Sessiz İstifa Ölçeği"nin geçerli ve güvenilir bir ölçme aracı olduğunu ortaya koymuştur. Sessiz istifa ölçeği örgütsel davranış ve insan kaynakları yönetimi literatürüne kavramsal ve metodolojik bir katkı sunarken, kurumlarda işten duygusal ve davranışsal olarak uzaklaşan çalışanların tespit edilmesine ve olası verimlilik kayıplarının önlenmesine yönelik stratejiler geliştirilmesine yardımcı olacaktır.

Keywords

• Sessiz İstifa
• Sessiz İstifa Ölçeği
• Çalışan Emekli

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