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Kamu Hizmet Motivasyonu Ölçeği: Türkçe’ye Uyarlama, Geçerlik ve Güvenirlik Çalışması

Year 2022, Volume: 5 Issue: 3, 652 - 664, 31.12.2022
https://doi.org/10.33712/mana.1148357

Abstract

Bu çalışmanın amacı, Kim (2009) tarafından geliştirilen Kamu Hizmet Motivasyonu Ölçeğinin geçerliğinin ve güvenilirliğinin test edilerek Türkçe uyarlamasının yapılmasıdır. Ölçek öncelikle beş aşamalı bir yöntemle Türkçe’ye çevrilmiştir. Ölçeğin madde kapsam geçerlik indeksi 0,82 ile 1.00 arasında değişmektedir ve toplam madde kapsam geçerlik indeksi 0,96 olarak hesaplanmıştır. Araştırma verileri, iki farklı örneklem grubundan toplanmıştır. Ölçeğin yapı geçerliğine yönelik açımlayıcı ve doğrulayıcı faktör analizleri yapılmıştır. Ölçeğin güvenilirliği için ise Cronbach Alpha katsayısı, AVE ve CR değerleri, madde-toplam korelasyonları, %27’lik alt-üst grup madde karşılaştırmaları ve test-tekrar test analizi kullanılmıştır. Yapılan açımlayıcı faktör analizi sonucunda ölçekte yer alan 12 maddenin iki faktör altında toplandığı ve toplam varyansın %66,609’unu açıkladığı tespit edilmiştir. Doğrulayıcı faktör analiz sonucunda ölçeğin 12 maddeden oluşan iki boyutlu yapısının kabul edilebilir uyum indeks değerlerine sahip olduğu görülmüştür. Ölçeğin Cronbach Alpha katsayısı birinci örneklemde 0,929, ikinci örneklemde ise 0,910 olup, yüksek güvenilirlik düzeyine sahiptir. Ölçeğin birinci ve ikinci örneklemde AVE değerleri 0,50, CR değerleri 0,70’den daha yüksektir. Ayrıca ölçeğin madde-toplam korelasyonlarının birinci örneklemde 0,533 ile 0,812; ikinci örneklemde 0,513 ile 0,748 arasında değiştiği ve %27’lik alt-üst grup madde karşılaştırmalarına yönelik yapılan t-testi sonuçlarının istatistiksel olarak anlamlı bir şekilde farklılaştığı tespit edilmiştir. Yapılan test-tekrar test analizi sonucunda farklı tarihlerde toplanan veriler arasında anlamlı farklılık olmadığı ve ölçeğin test-tekrar test güvenilirliğine sahip olduğu görülmüştür. Araştırmadan elde edilen sonuçlar, 12 maddeden oluşan iki boyutlu Kamu Hizmet Motivasyonu Ölçeğinin Türk kültüründe kamu personelinin kamu hizmetine yönelik motivasyonunu ölçmede geçerli ve güvenilir olduğunu ortaya koymuştur.

References

  • AKGÜL, Aziz (2003), Tıbbi Araştırmalarda İstatistiksel Analiz Teknikleri SPSS Uygulamaları, Emek Ofset, Ankara, 2. Baskı.
  • AKGÜL, Aziz ve ÇEVİK, Osman (2005), İstatistiksel Analiz Teknikleri: SPSS'te İşletme Yönetimi Uygulamaları, Emek Ofset, Ankara, 2. Baskı.
  • ALTUNIŞIK, Remzi, COŞKUN, Recai, BAYRAKTAROĞLU, Serkan, ve YILDIRIM, Engin (2012), Sosyal Bilimlerde Araştırma Yöntemleri: SPSS Uygulamalı, Sakarya Kitabevi, Sakarya, 7. Baskı.
  • ANDERFUHREN-BIGET, Simon, VARONE, Frédéric, GIAUQUE, David ve RITZ, Adrian (2010), “Motivating Employees of the Public Sector: Does Public Service Motivation Matter?”, International Public Management Journal, S.13(3), ss.213-246.
  • ANDERSEN, Lotte Bøgh, JENSEN, Ulrich Thy ve KJELDSEN, Anne Mette (2020), “Public Service Motivation and Its Implications for Public Service”, The Palgrave Handbook of the Public Servant (Ed. Helen Sullivan, Helen Dickinson, Hayley Henderson), Palgrave Macmillan, Cham, ss.1-18.
  • ANDERSEN, Lotte Bøgh, JØRGENSEN, Torben Beck, KJELDSEN, Anne Mette, PEDERSEN, Lene Holm ve VRANGBÆK, Karsten (2012), “Public Values and Public Service Motivation: Conceptual and Empirical Relationships”, The American Review of Public Administration, S.43(3), ss.292-311.
  • BREWER, Gene. A., SELDEN, Sally Coleman ve FACER, Rex L. (2000), “Individual Conceptions of Public Service Motivation”, Public Administration Review, S.60(3), ss.254-264.
  • BRIGHT, Leonard (2007), “Does Person-Organization Fit Mediate the Relationship Between Public Service Motivation and the Job Performance of Public Employees?”, Review of Public Personnel Administration, S.27(4), ss.361-379.
  • BRISLIN, Richard W., LONNER, Walter J. ve THORNDIKE, Robert M. (1973), Cross-Cultural Research Methods, John Wiley & Sons Publisher, New York.
  • BÜYÜKÖZTÜRK, Şener (2010), Sosyal Bilimler için Veri Analizi El Kitabı, Pegem Yayıncılık, Ankara.
  • CAILLIER, James Gerard (2014),“Toward a Better Understanding of the Relationship Between Transformational Leadership, Public Service Motivation, Mission Valence, and Employee Performance: A Preliminary Study”, Public Personnel Management, S.43(2), ss.218-239.
  • CAMILLERI, Emanuel ve VAN DER HEIJDEN, Beatrice I. J. M. (2007), “Organizational Commitment, Public Service Motivation, and Performance within the Public Sector”, Public Performance & Management Review, S.31(2), ss.241-274.
  • CHRISTENSEN, Robert K., WHITING, Steven W., IM, Tobin, RHO, Eunju, STRITCH, Justin M. ve PARK, Jungho (2013), “Public Service Motivation, Task, and Non-task Behavior: A Performance Appraisal Experiment with Korean MPA and MBA Students”, International Public Management Journal, S.16(1), ss.28-52.
  • DAVIS, Linda Lindsey (1992), “Instrument Review: Getting the Most From a Panel of Experts”, Applied Nursing Research, S.5, ss.194-197.
  • DEVELLIS, Robert F. (2016), Scale Development: Theory and Applications, Sage Publications, Los Angeles, Fourth Edition.
  • ESTEVE, Marc, URBIG, Diemo, VAN WITTELOOSTUIJN, Arjen ve BOYNE, George (2015), “Prosocial Behavior and Public Service Motivation”, Public Administration Review, S.76(1), ss.177-187.
  • HAIR, Joseph. F., BLACK, William. C., BABIN, Bary. J. ve ANDERSON, Rolph. E. (2014). Multivariate Data Analysis. Seventh Edition. Pearson Education Limited, Harlow.
  • HOUSTON, David J. (2000), “Public-Service Motivation: A Multivariate Test”, Journal of Public Administration Research and Theory, S.10(4), ss.713-727.
  • HOUSTON, David. J. (2006), “‘Walking the Walk’ of Public Service Motivation: Public Employees and Charitable Gifts of Time, Blood, and Money”, Journal of Public Administration Research and Theory, S.16(1), ss.67-86.
  • KAYIŞ, Aliye (2016), “Güvenilirlik Analizi”, SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri (Ed. Şeref Kalaycı), Asil Yayın Dağıtım, Ankara, 7. Baskı, ss.403-419.
  • KIM, Sangmook (2009), “Revising Perry’s Measurement Scale of Public Service Motivation”, The American Review of Public Administration, S.39(2), ss.149-163.
  • MIAO, Qing, EVA, Nathan, NEWMAN, Alexander ve SCHWARZ, Gary (2019), “Public Service Motivation and Performance: The Role of Organizational Identification”, Public Money & Management, S.39(2), ss.77-85.
  • NAFF, Katherine C. ve CRUM, John (1999), “Working for America: Does Public Service Motivation Make a Difference?”, Review of Public Personnel Administration, S.19(4), ss.5-16.
  • PAARLBERG, Laurie E. ve LAVIGNA, Bob (2010), “Transformational Leadership and Public Service Motivation: Driving Individual and Organizational Performance”, Public Administration Review, S.70(5), ss.710-718.
  • PERRY, James L. (1996), “Measuring Public Service Motivation: An Assessment of Construct Reliability and Validity”, Journal of Public Administration Research and Theory, S.6(1), ss.5-22.
  • PERRY, James L. ve HONDEGHEM, Annie (2008), “Editors' Introduction”, Motivation in Public Management: The Call of Public Service (Ed. James L. Perry, Annie Hondeghem), Oxford University Press, New York, ss1-14.
  • PERRY, James L. ve WISE, Lois R. (1990), “The Motivational Bases of Public Service”, Public Administration Review, S.50(3), ss.367-373.
  • PERRY, James L., HONDEGHEM, Annie ve WISE, Lois R. (2010), “Revisiting the Motivational Bases of Public Service: Twenty Years of Research and an Agenda for The Future”, Public Administration Review, S.70(5), ss.681-690.
  • POLIT, Denise F., BECK, Cherly T. ve OWEN, Steven V. (2007), “Focus on Research Methods: Is the CVI an Acceptable Indicator of Content Validity? Appraisal and Recommendations”, Research in Nursing and Health, S.30(4), ss.459-467.
  • RAINEY, Hal G. ve STEINBAUER, Paula (1999), “Galloping Elephants: Developing Elements of a Theory of Effective Government Organizations”, Journal of Public Administration Research and Theory, S.9(1), ss.1-32.
  • SCHERMELLEH-ENGEL, Karin, MOOSBRUGGER, Helfried ve MULLER, Hans (2003), “Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures”, Methods of Psychological Research Online, S.8(2), ss.23-74.
  • SHAMIR, Boas (1991), “Meaning, Self and Motivation in Organizations”, Organization Studies, S.12(3), ss.405-424.
  • STAATS, Elmer B. (1988), “Public Service and the Public Interest”, Public Administration Review, S.48(2), ss.601-605.
  • STAZYK, Edmund C. ve DAVIS, Randall S. (2015), “Taking The 'High Road': Does Public Service Motivation Alter Ethical Decision Making Processes?”, Public Administration, S.93(3), ss.627-645.
  • TAVŞANCIL, Ezel (2010), Tutumların Ölçülmesi ve SPSS ile Veri Analizi, Nobel Yayın Dağıtım, Ankara, 4. Basım.
  • WANG, Tse-Min, VAN WITTELOOSTUIJN, Arjen ve HEINE, Florian (2020), “A Moral Theory of Public Service Motivation”, Frontiers in Psychology, S.11(517763), ss.1-15.
  • WHEATON, Blair, MUTHÉN, Bengt, ALWIN, Duane F. ve SUMMERS, Gene F. (1977), “Assessing Reliability and Stability in Panel Models”, Sociological Methodology, S.8, ss.84-136.
  • WRIGHT, Bradley E. ve PANDEY, Sanjay K. (2008), “Public Service Motivation and the Assumption of Person–Organization Fit: Testing the Mediating Effect of Value Congruence”, Administration & Society, S.40(5), ss.502-521.
  • YONG, An Gie ve PEARCE, Sean (2013), “A Beginner’s Guide to Factor Analysis: Focusing on Exploratory Factor Analysis”, Tutorials in Quantitative Methods for Psychology, S.9(2), ss.79-94

Public Service Motivation Scale: Adaptation to Turkish, Validity and Reliability Study

Year 2022, Volume: 5 Issue: 3, 652 - 664, 31.12.2022
https://doi.org/10.33712/mana.1148357

Abstract

The aim of this study is to test the validity and reliability of the Public Service Motivation Scale developed by Kim (2009) and to adapt it to Turkish. The scale was first translated into Turkish with a five-stage method. The item content validity index of the scale ranged from 0.82 to 1.00, and the total item content validity index was calculated as 0.96. Research data were collected from two different sample groups. Explanatory and confirmatory factor analyzes were conducted for the construct validity of the scale. For the reliability of the scale, Cronbach Alpha coefficient, AVE and CR values, item-total correlations, 27% lower-upper group item comparisons and test-retest analysis were used. As a result of the exploratory factor analysis, it was determined that 12 items in the scale were grouped under two factors and explained 66,609% of the total variance. As a result of confirmatory factor analysis, it was seen that the two-dimensional structure of the scale consisting of 12 items had acceptable fit index values. The Cronbach Alpha coefficient of the scale was 0.929 in the first sample and 0.910 in the second sample, and it has a high level of reliability. In the first and second samples of the scale, the AVE values were 0.50 and the CR values were higher than 0.70. In addition, it was determined that the item-total correlations of the scale varied between 0.533 and 0.812 in the first sample, between 0.513 and 0.748 in the second sample, and the t-test results for 27% lower-upper group item comparisons differed statistically. As a result of the test-retest analysis, it was seen that there was no significant difference between the data collected on different dates and the scale had test-retest reliability. The results obtained from the research revealed that the two-dimensional Public Service Motivation Scale, consisting of 12 items, was valid and reliable in measuring the motivation of civil servants towards public service in Turkish culture.

References

  • AKGÜL, Aziz (2003), Tıbbi Araştırmalarda İstatistiksel Analiz Teknikleri SPSS Uygulamaları, Emek Ofset, Ankara, 2. Baskı.
  • AKGÜL, Aziz ve ÇEVİK, Osman (2005), İstatistiksel Analiz Teknikleri: SPSS'te İşletme Yönetimi Uygulamaları, Emek Ofset, Ankara, 2. Baskı.
  • ALTUNIŞIK, Remzi, COŞKUN, Recai, BAYRAKTAROĞLU, Serkan, ve YILDIRIM, Engin (2012), Sosyal Bilimlerde Araştırma Yöntemleri: SPSS Uygulamalı, Sakarya Kitabevi, Sakarya, 7. Baskı.
  • ANDERFUHREN-BIGET, Simon, VARONE, Frédéric, GIAUQUE, David ve RITZ, Adrian (2010), “Motivating Employees of the Public Sector: Does Public Service Motivation Matter?”, International Public Management Journal, S.13(3), ss.213-246.
  • ANDERSEN, Lotte Bøgh, JENSEN, Ulrich Thy ve KJELDSEN, Anne Mette (2020), “Public Service Motivation and Its Implications for Public Service”, The Palgrave Handbook of the Public Servant (Ed. Helen Sullivan, Helen Dickinson, Hayley Henderson), Palgrave Macmillan, Cham, ss.1-18.
  • ANDERSEN, Lotte Bøgh, JØRGENSEN, Torben Beck, KJELDSEN, Anne Mette, PEDERSEN, Lene Holm ve VRANGBÆK, Karsten (2012), “Public Values and Public Service Motivation: Conceptual and Empirical Relationships”, The American Review of Public Administration, S.43(3), ss.292-311.
  • BREWER, Gene. A., SELDEN, Sally Coleman ve FACER, Rex L. (2000), “Individual Conceptions of Public Service Motivation”, Public Administration Review, S.60(3), ss.254-264.
  • BRIGHT, Leonard (2007), “Does Person-Organization Fit Mediate the Relationship Between Public Service Motivation and the Job Performance of Public Employees?”, Review of Public Personnel Administration, S.27(4), ss.361-379.
  • BRISLIN, Richard W., LONNER, Walter J. ve THORNDIKE, Robert M. (1973), Cross-Cultural Research Methods, John Wiley & Sons Publisher, New York.
  • BÜYÜKÖZTÜRK, Şener (2010), Sosyal Bilimler için Veri Analizi El Kitabı, Pegem Yayıncılık, Ankara.
  • CAILLIER, James Gerard (2014),“Toward a Better Understanding of the Relationship Between Transformational Leadership, Public Service Motivation, Mission Valence, and Employee Performance: A Preliminary Study”, Public Personnel Management, S.43(2), ss.218-239.
  • CAMILLERI, Emanuel ve VAN DER HEIJDEN, Beatrice I. J. M. (2007), “Organizational Commitment, Public Service Motivation, and Performance within the Public Sector”, Public Performance & Management Review, S.31(2), ss.241-274.
  • CHRISTENSEN, Robert K., WHITING, Steven W., IM, Tobin, RHO, Eunju, STRITCH, Justin M. ve PARK, Jungho (2013), “Public Service Motivation, Task, and Non-task Behavior: A Performance Appraisal Experiment with Korean MPA and MBA Students”, International Public Management Journal, S.16(1), ss.28-52.
  • DAVIS, Linda Lindsey (1992), “Instrument Review: Getting the Most From a Panel of Experts”, Applied Nursing Research, S.5, ss.194-197.
  • DEVELLIS, Robert F. (2016), Scale Development: Theory and Applications, Sage Publications, Los Angeles, Fourth Edition.
  • ESTEVE, Marc, URBIG, Diemo, VAN WITTELOOSTUIJN, Arjen ve BOYNE, George (2015), “Prosocial Behavior and Public Service Motivation”, Public Administration Review, S.76(1), ss.177-187.
  • HAIR, Joseph. F., BLACK, William. C., BABIN, Bary. J. ve ANDERSON, Rolph. E. (2014). Multivariate Data Analysis. Seventh Edition. Pearson Education Limited, Harlow.
  • HOUSTON, David J. (2000), “Public-Service Motivation: A Multivariate Test”, Journal of Public Administration Research and Theory, S.10(4), ss.713-727.
  • HOUSTON, David. J. (2006), “‘Walking the Walk’ of Public Service Motivation: Public Employees and Charitable Gifts of Time, Blood, and Money”, Journal of Public Administration Research and Theory, S.16(1), ss.67-86.
  • KAYIŞ, Aliye (2016), “Güvenilirlik Analizi”, SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri (Ed. Şeref Kalaycı), Asil Yayın Dağıtım, Ankara, 7. Baskı, ss.403-419.
  • KIM, Sangmook (2009), “Revising Perry’s Measurement Scale of Public Service Motivation”, The American Review of Public Administration, S.39(2), ss.149-163.
  • MIAO, Qing, EVA, Nathan, NEWMAN, Alexander ve SCHWARZ, Gary (2019), “Public Service Motivation and Performance: The Role of Organizational Identification”, Public Money & Management, S.39(2), ss.77-85.
  • NAFF, Katherine C. ve CRUM, John (1999), “Working for America: Does Public Service Motivation Make a Difference?”, Review of Public Personnel Administration, S.19(4), ss.5-16.
  • PAARLBERG, Laurie E. ve LAVIGNA, Bob (2010), “Transformational Leadership and Public Service Motivation: Driving Individual and Organizational Performance”, Public Administration Review, S.70(5), ss.710-718.
  • PERRY, James L. (1996), “Measuring Public Service Motivation: An Assessment of Construct Reliability and Validity”, Journal of Public Administration Research and Theory, S.6(1), ss.5-22.
  • PERRY, James L. ve HONDEGHEM, Annie (2008), “Editors' Introduction”, Motivation in Public Management: The Call of Public Service (Ed. James L. Perry, Annie Hondeghem), Oxford University Press, New York, ss1-14.
  • PERRY, James L. ve WISE, Lois R. (1990), “The Motivational Bases of Public Service”, Public Administration Review, S.50(3), ss.367-373.
  • PERRY, James L., HONDEGHEM, Annie ve WISE, Lois R. (2010), “Revisiting the Motivational Bases of Public Service: Twenty Years of Research and an Agenda for The Future”, Public Administration Review, S.70(5), ss.681-690.
  • POLIT, Denise F., BECK, Cherly T. ve OWEN, Steven V. (2007), “Focus on Research Methods: Is the CVI an Acceptable Indicator of Content Validity? Appraisal and Recommendations”, Research in Nursing and Health, S.30(4), ss.459-467.
  • RAINEY, Hal G. ve STEINBAUER, Paula (1999), “Galloping Elephants: Developing Elements of a Theory of Effective Government Organizations”, Journal of Public Administration Research and Theory, S.9(1), ss.1-32.
  • SCHERMELLEH-ENGEL, Karin, MOOSBRUGGER, Helfried ve MULLER, Hans (2003), “Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures”, Methods of Psychological Research Online, S.8(2), ss.23-74.
  • SHAMIR, Boas (1991), “Meaning, Self and Motivation in Organizations”, Organization Studies, S.12(3), ss.405-424.
  • STAATS, Elmer B. (1988), “Public Service and the Public Interest”, Public Administration Review, S.48(2), ss.601-605.
  • STAZYK, Edmund C. ve DAVIS, Randall S. (2015), “Taking The 'High Road': Does Public Service Motivation Alter Ethical Decision Making Processes?”, Public Administration, S.93(3), ss.627-645.
  • TAVŞANCIL, Ezel (2010), Tutumların Ölçülmesi ve SPSS ile Veri Analizi, Nobel Yayın Dağıtım, Ankara, 4. Basım.
  • WANG, Tse-Min, VAN WITTELOOSTUIJN, Arjen ve HEINE, Florian (2020), “A Moral Theory of Public Service Motivation”, Frontiers in Psychology, S.11(517763), ss.1-15.
  • WHEATON, Blair, MUTHÉN, Bengt, ALWIN, Duane F. ve SUMMERS, Gene F. (1977), “Assessing Reliability and Stability in Panel Models”, Sociological Methodology, S.8, ss.84-136.
  • WRIGHT, Bradley E. ve PANDEY, Sanjay K. (2008), “Public Service Motivation and the Assumption of Person–Organization Fit: Testing the Mediating Effect of Value Congruence”, Administration & Society, S.40(5), ss.502-521.
  • YONG, An Gie ve PEARCE, Sean (2013), “A Beginner’s Guide to Factor Analysis: Focusing on Exploratory Factor Analysis”, Tutorials in Quantitative Methods for Psychology, S.9(2), ss.79-94
There are 39 citations in total.

Details

Primary Language Turkish
Subjects Public Administration
Journal Section Articles
Authors

Şerafettin Erten 0000-0003-0297-0580

İbrahim Türkmen 0000-0002-1558-0736

Publication Date December 31, 2022
Published in Issue Year 2022 Volume: 5 Issue: 3

Cite

APA Erten, Ş., & Türkmen, İ. (2022). Kamu Hizmet Motivasyonu Ölçeği: Türkçe’ye Uyarlama, Geçerlik ve Güvenirlik Çalışması. Uluslararası Yönetim Akademisi Dergisi, 5(3), 652-664. https://doi.org/10.33712/mana.1148357

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