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İŞLETMELERDE GÜVEN, ÖDÜL VE TAKDİR SİSTEMİ İLE BİLGİ YÖNETİMİ ARASINDAKİ İLİŞKİNİN İNCELENMESİNE YÖNELİK BİR ARAŞTIRMA

Year 2006, Volume: 7 Issue: 26, 11 - 23, 15.06.2006

İsa İpçioğlu B. Zafer Erdoğan

Abstract

Bilgi, 21. yüzyıl bilgi toplumunda hem en önemli stratejik kaynak hem de üretim faktörü haline gelmiştir. Bu yüzden, bilgiyi sistematik bir biçimde yöneten ve katma değer elde eden işletmeler rekabet avantajı sağlayacak ve rekabeti karşılayacaktır. Fakat bilgi yönetiminin etkin ve başarılı bir şekilde gerçekleşmesine etki eden faktörler bulunmaktadır. Bu faktörlerden bazıları “soft” konular olarak nitelendirilen “güven”, “ödül ve takdir sistemi”dir. Araştırmamızın temel amacı; Türkiye’de faaliyet gösteren işletmelerde güven, ödül ve takdir sistemi ile bilgi yönetimi arasında ne yönde bir ilişkinin olduğunu ortaya koymaktır. Araştırma kapsamına İstanbul Sanayi Odası ’nm belirlediği Türkiye’nin İlk 500 Sanayi Kuruluşları alınmıştır. Araştırma sonucunda; Türkiye’de ki işletmelerde güven ve bilginin elde edilmesi, paylaşılması arasında pozitif bir ilişkinin olduğu görülmüştür. Ayrıca, ödül ve takdir sistemi ile bilginin elde edilmesi, paylaşılması ve kullanılması arasında da pozitif bir ilişkinin olduğu tespit edilmiştir.

Keywords

Bilgi Yönetimi Bilgi Yönetimi Süreci Güven Ödül ve Takdir Sistemi

References

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Year 2006, Volume: 7 Issue: 26, 11 - 23, 15.06.2006

İsa İpçioğlu B. Zafer Erdoğan

Abstract

References

  • [1] Wiig, K.M. (1997). Knowledge Management: An Introduction and Perspective. The Journal of Knowledge Management, 1(1), September, 6-14.
  • [2] Chase, R.L. (1997). The Knowledge-Based Organization: An International Survey. The Journal of Knowledge Management, 1(1), September, 38-49.
  • [3] Wiig, K.M. (1994). Knowledge Management: The Central Management Focus for Intelligent-Acting Organizations. Arlington: Schema Press,.
  • [4] Sveiby, K.E. (1996). What is Knowledge Management? March. (http:// sveiby. kon verge. com/arti cles/Knowledge Management.html). [13.01.2003].
  • [5] KPMG Consulting. (1998). Knowledge Management Research Report.
  • [6] KPMG Consulting. (1999). Knowledge Management Research Report.
  • [7] Skyrme, D.J. (1999). KM Basics. (http://www.skyrme.com/resource/kmbasics.htm). [20.01.2003],
  • [8] Gupta, B.; Lakshmi, S.I. & Aronson, J.E. (2000). Knowledge Management: practices and challenges. Industrial Management & Data Systems, 100(1), 17-21.
  • [9] Çivi, E. (2000). Knowledge Management as a competitive asset: a review. Marketing Intelligence & Planning, 18(4), 166-174.
  • [10] Alavi, M. (1997). Knowledge Management and Knowledge Management Systems. (http://www.rhsmith.umd.edu/is/malavi/icis-97-KMS/ sld018.htm). [07.02.2003].
  • [11] Bhatt, G.D. (2001). Knowledge management in organizations: examining the interaction between technologies, techniques, and people. Journal of Knowledge Management, 5(1), 68-75.
  • [12] Davenport, T.H. & Völpel, S.C. (2001). The rise of knowledge towards attention management. Journal of Knowledge Management, 5(3), 212-221.
  • [13] Nonaka, I.; Toyama, R. & Konno, N. (2000). SECİ, Ba and Leadership: a Unified Model of Dynamic Knowledge Creation. LongRange Planning, 33, 5-34.
  • [14] Sena, J.A. & (Rami) Shani, A.B. (1999). Intellectual Capital and Knowledge Creation : Towards an Alternative Framework. Knowledge Management Handbook. (Ed.: Liebowitz, J.). Washington: CRC Press.
  • [15] Davenport, T.H. & Prusak, L. (2001). İş Dünyasında Bilgi Yönetimi. 1. Basım. (Çev:. Günay, G.). İstanbul: Rota Yayınları.
  • [16] Von Krogh, G.; Nonaka, I. & Nishiguchi, T. (2000). Justifıcation in Knowledge Creation: Dominant Logic in Management Discourses. Knowledge Creation: A Source of value. London: Macmillan Press Ltd.
  • [17] Gershenfeld, J.C.; Lin, W.J.; Nitta, M.; Moore, M.; Borrett, B.J.; Mothersell, W.M.; Belhedi, N.; Palthe, J.; Chow, S.S.C.; Ramanand, S.; Inaba, T.; Strolle, M.E.; Ishino, I. & Wheaton, A.C.. (1998). Knowledge-Driven Work. Oxford: Oxford University Press.
  • [18] Balasubramanian, P.; Nochur, K.; Henderson, J.C. & Kwan, M.M. (1999). Managing process knowledge for decision support. Decision Support Systems, 27, 145-162.
  • [19] Perez, M.; Sanches, A.M.; de Luis Camicer, M.P. & Jimenez, M.J.V. (2002). Knowledge tasks and teleworking: a taxonomy model of feasibility adoption. Journal of Knowledge Management, 6(3), 272-284.
  • [20] Madsen, T.L.; Mosakowski, E. & Zaheer, S. (2002). The dynamics of knowledge flows Human mobility, knowledge retention and change. Journal of Knowledge Management, 6(2), 164-176.
  • [21] Despres, C. & Chauvel, D. (1999). Knowledge Management(s). Journal of Knowledge Management, 3(2), 110-120.
  • [22] Gold, A.H.; Malhotra, A. & Segars, A.H. (2001). Knowledge Management: An Organizational Capabilities Perspective. Journal of Management Information Sytems, 18(1), Summer, 185-214.
  • [23] Lee, J.N. (2001). The impact of knowledge sharing, organizational capability and partnership quality on IS outsourcing success. Information & Management, 38, 323- 335.
  • [24] Andrews, K.M. & Delahaye, B.L. (2000). Influences on Knowledge Processes in Organizational Learning: The Psychosocial Filter. Journal of Management Studies, 37(6), September, 797-810.
  • [25] DeHoog, R.; Van Heijist, G.; Van Der Spek, R.; Edwards, J.S.; Mallis, R.; Van der Meij, B. & Taylor, R.M. (1999). Investigating a Theoretical Framework for Knowledge Management: A Gaming Approach. Knowledge Management Handbook. (Ed.: Liebowitz, J.). Washington: CRC Press.
  • [26] Grover, V. & Davenport, T.H. (2001). General Perspectives on Knowledge Management: Fostering a Research Agenda. Journal of Management Information System, 18(1), 5-21.
  • [27] Holsapple, C.W. & Joshi, K.D. (1999). Knowledge Selection: Concepts, Issues, and Technologies. Knowledge Management Handbook. (Ed.: Leibovitz, J.). Washington: CRC Press.
  • [28] Hauschild, S.; Stein, W. & Licht, T. (2001). Creating a Knowledge Culture. The Mckinsey Quarterly, 1, 74-81.
  • [29] Hackett, B. (2000). Beyond Knowledge Management: New Ways to Work and Leam. Research Report 1262-00- RR. New York: The Conference Board, Inc.
  • [30] De Long, D.W. & Fahey, L. (2000). Diagnosing cultural barriers to knowledge management. Academy of Management Executive, 14(4), 113-127.
  • [31] Bagshavv, M. (2000). Why knowledge management is here to stay. Industrial and Commercial Training, 32(5), 179- 182.
  • [32] Lubit, R. (2001). The keys to sustainable competitive advantage Tacit knowledge and knowledge management. Organizational Dynamics, 29(3), 168-178.
  • [33] Armbrecht, F.M.R.; Chapas, Jr. R.B.; Chappelovv, C.C.; Farris, G.F.; Friga, P.N.; Hartz; C.A.; McIlvaine, M.E.; Postle, S.R. & Whitevvell, G.E. (2001). Knowledge Management in Research and Development. Research-Technology Management, 44(4), July- August, 28-48.
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  • [36] Iftikhar, Z.; Eriksson, I.V. & Dickson, G.W. (2003). Developing an Instrument for Knovvledge Management Project Evaluation. Electronic Journal of Knowledge Management, 1(1), 55-66.
  • [37] Lemken, B.; Kahler, H. & Rittenbruch, M. (2000). Sustained Knovvledge Management by Organizational Culture. 33rd Hawaii International Conference on System Sciences, 1-10.
  • [38] Pan, S.L. & Scarbrough, H. (1999). Knowledge management in practice: An exploratory case study. Technology Analysis & Strategic Management, 11(3), September, 359-374.
  • [39] Ribiere, V.M. (2000). Assessing Knowledge Management Initiative Successes as a Function of Organizational Culture. Doctoral Dissertation. Engineering Management and Systems Engineering. The George Washington University. [ 40] Soliman, F. & Spooner, K. (2000). Strategies for implementing knowledge management: Role of human resource management. Journal of Knowledge Management, 4(4), 37-345.
  • [41] Davenport, T.H.; De Long, D.W. & Beers, M.C. (1998). Successful Knowledge Management Projects. Sloan Management Review, 39(2), Winter, 43-57.
  • [42] Mcdermott, R. & O’Dell, C. (2001). Overcoming cultural barriers to sharing knowledge. Journal of Knowledge Management, 5(1), 76-85.
  • [43] O’Dell, C.; Grayson, C.J. & Essaides, N. (1998). IfOnly We Knew What We Know The Transfer of Internal Knowledge and Best Practice. New York: The Free Press.
  • [44] McMurray, A.J. & Baxter, D. (2002). Transferring Knowledge between Supervisors and Managerial Peer Groups: Falling at the trust hurdle. The Third European Conference on Organizational Knowledge, Learning and Capabilities (OKLC 2002), Athens, April, 2-11.
  • [45] Prevvit, V. (2003). Leadership development for learning organizations. Leadership & Organization Development Journal, 24(2), 58-61.
  • [46] Connelly, C.E. & Kellovvay, E.K. (2001). Predictors of Employees’ Perceptions of Knovvledge Sharing Cultures. Working Paper. Queen's School of Business.
  • [47] Skyrme, D.J. & Amidon, D.M. (1997). Creating The Knowledge-Based Business. London: Business Intelligence Ltd.
  • [48] Goh, S. (2002). Managing effective knowledge transfer: an integrative framework and some practice implications. Journal of Knowledge Management, 6(1), 23-30.
  • [49] Smith, E.A. (2001). The role of tacit and explicit knowledge in the workplace. Journal of Knowledge Management, 5(2), 311 -321.
  • [50] Bender, S. & Fish, A. (2000). The transfer of knowledge and the retention of expertise: the continuing need for global assignments. Journal of Knowledge Management, 4(2), 125-137.
  • [51] Gurteen, D. (1999). Creating a Knowledge Sharing Culture. Knowledge Management Magazine, 2(5), 1 -4.
  • [52] ISO. (2003). Türkiye’nin 500 Büyük Sanayi Kuruluşu, İstanbul Sanayi Odası Dergisi "Özel Sayı", 2003.
  • [53] Know1edge Associates. (2002). Global KM Benchmarking Survey, (http://www.knowledgeassociates.com/ka/kabase.nsf/0/807c262274f0cb5f80256c8b007). [10.12.2002].
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  • [55] De Furia, G.L. (1997). Facilitator’s guide to the interpersonal trust surveys. San Francisco: Pfeiffer & Co.
  • [56] Skyrme, D.J. (2000). Know- Ali 50: Knowledge Management Assessment Tool. June. (http://www.skyrme.com). [27 Kasım 2002],
  • [57] Darroch, J. (2003). Developing A Measure of Knowledge Management Behaviours and Practices. Journal of Knowledge Management, 7(5), 41-54.
  • [58] Bagozzi, R.P. (1994). Measurement in Marketing Research: Basic Principles of Questionnaire Design. Principles of Marketing Research. (Ed.: Bagozzi, R.P.). Cambridge: Basil Blackwell Ltd.
  • [59] Baş, T. (2001). Anket. Birinci Baskı. Ankara: Seçkin Yayıncılık San. ve Tic. A.Ş.
There are 58 citations in total.

Details

Primary Language Turkish
Journal Section Eski Sayılar
Authors

İsa İpçioğlu This is me

B. Zafer Erdoğan This is me

Publication Date June 15, 2006
Published in Issue Year 2006 Volume: 7 Issue: 26

Cite

APA İpçioğlu, İ., & Erdoğan, B. Z. (2006). İŞLETMELERDE GÜVEN, ÖDÜL VE TAKDİR SİSTEMİ İLE BİLGİ YÖNETİMİ ARASINDAKİ İLİŞKİNİN İNCELENMESİNE YÖNELİK BİR ARAŞTIRMA. Öneri Dergisi, 7(26), 11-23.

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Marmara UniversityInstitute of Social Sciences

Göztepe Kampüsü Enstitüler Binası Kat:5 34722  Kadıköy/İstanbul

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