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Mobbing Olgusu ve Sağlık Kuruluşlarında Hemşirelere Yönelik Mobbing

Yıl 2021, Cilt: 2 Sayı: 1, 84 - 108, 22.04.2021

Öz

İnsanların birlikte yaşamaya başladığı dönemlerden beri var olan ancak kavramsal düzeyde 1980’lerden sonra çalışma hayatı içinde yer bulan mobbing kavramı bütün organizasyonları etkilemektedir. Mobbing eylemi sadece söz konusu davranışa hedef olan kişi veya kişileri değil kişinin içinde bulunduğu organizasyon ve dolayısıyla toplumu etkilemektedir. Çalışmanın hazırlanmasında mevcut alan literatüründen yararlanılmıştır. Mobbing sağlık kuruluşlarında da oldukça yaygın bir şekilde sürmektedir. Bu kuruluşlarda mobbing eyleminden en çok etkilenen meslek grubu hemşirelerdir. Yoğun bakım üniteleri ve kliniklerde çalışan hemşireler, diğer birimlerde çalışan hemşirelere göre daha fazla mobbing davranışına maruz kalmaktadır. Sağlık kuruluşlarında mobbingin insan sağlığı üzerine etkileri bulunduğundan aynı zamanda bir halk sağlığı problemi olarak değerlendirilmelidir. Sağlık kuruluşlarında mobbingin engellenmesi için çalışmalar yapılmalıdır.

Kaynakça

  • Pranjić N. Bilić, L.M. Beganlić A, Mustajbegović J. Mobbing, Stress, and Work Ability İndex Among Physicians in Bosnia and Herzegovina: Survey Study. Croat Med. J. 2006; (47), 750-8.
  • Kılıç N, Tel H. Sağlık Çalışanlarında Mobbing Algısı ve İş Doyumunun Belirlenmesi. Florence Nightingale Hemşirelik Dergisi, 2017; 25: 31-40.
  • Erdogan, V. Yildirim, A. Healthcare Professionals? Exposure to Mobbing Behaviors and Relation of Mobbing With Job Satisfaction and Organizational Commitment. Procedia Computer Science, 2017; 120, 931-938.
  • Gohil RK, Singh PK, Saxena N, Patel G. Work Place Violence Against Resident Doctors af A Tertiary Care Hospital in Delhi, India. Int Surg J. 2019; 6(3):975.
  • Arnautović, I. Theoretical Aspects in The Defining of Mobbing (or Bullying). SEER: Journal for Labour and Social Affairs in Eastern Europe. 2013; 193-204.
  • Duffy, M. Sperry, L. (eds). Mobbing, Causes, Consequences and Solutions, New York, Oxford University Press Inc. 2012.
  • Crawshaw L. Workplace Bullying? Mobbing? Harrassment? Distraction By Thousand Definitions. Consulting Psychology Journal : Practice and Research. 2009; 61(3), 263-267.
  • Dabu, B. Draghic, A. Mobbing and Bullying in Business Organizations and Consequences on Human Health. Economic Sciences, 2013; 2(1), 63-71.
  • Zachariadou, T., Zannetos, S., Chira, S., Gregoriou, S., Pavlakis, A. Prevalence and forms of workplace bullying among health-care professionals in cyprus: greek version of “leymann inventory of psychological terror” instrument. Safety and Health At Work. 2018; 9(3), 339–346.
  • Zapf, D. Einarsen, S. Mobbing at Work: Escalated Conflicts in Organizations. In P. E. Spector & S. Fox (Eds.),Counterproductive Work Behavior: Investigationsof Actors and Targets (237−270). Washington, DC, US: American Psychological Association. 2005.
  • Korhan EA, Kocacal Guler E, Khorsid L, Eser I. Mobbing Experienced By Nurses Wotking in Hospitals: an Example of Turkey. Int J Caring Sci. 2014; 7: 642-651.
  • Akbal, A., Kasapoglu, A. Relational Sociological Analysis of Symbolic Violence: The Case Study in the Field of Health. Reports on Global Health Research. 2020.
  • Akella, D. Understanding Workplace Bullying: An Ethical and Legal Perspective. Palgrave Macmillan, New York. 2020.
  • Zapf D. Organizational, Work Group Related and Personal Causes of Mobbing/Bullying at Work. Journal of Manpower. 1999;20:70–85.
  • Manotas, E. M. A. Mobbing in Organizations: Analysis of Particular Cases in a Higher Education Institution. Procedia- Social and Behavioral Sciences. 2015: 191, 1607-1612.
  • Özdemir S, Tosun B, Bebiş H, Yava A. Hemşire Kaleminden Mobbing: İş Yerinde Psikolojik Saldırı. TAF Preventive Medicine Bulletin. 2013;12(2):183-192.
  • Tengilimoğlu, D. Akdemir-Mansur, F. Dziegielewski, S. F. The Effect of The Mobbing on Organizational Commitment in The Hospital Setting: A Field Study. Journal of Social Service Research. 2010; 36(2), 128-141.
  • Picakciefe, M. Acar, G. Colak, Z. Kilic, İ. The Relationship Between Sociodemographic Characteristics, Work Conditions, and Level of Mobbing of Health Workers in Primary Health Care. Journal of Interpersonal Violence. 2017; Vol. 32, No. 3, 373-398.
  • Leymann, H. The Content and Development of Mobbing at Work. European Journal of Work and Organizational Psychology. 1996; 5:2, 165-184.
  • Shallcross, L. Sheehan, M. Ramsay, S. Workplace Mobbing : Experiences in The Public Sector. International Journal of Organisational Behaviour. 2008; 13(2), 56-70.
  • Omay, U. What Would Parsons Say About Mobbing?. IS, GUC" Industrial Relations and Human Resources Journal. 2009; 11(5), 67-78.
  • Yağar, F. Dökme, S. Health Professionals and Mobbing. Journal of Health and Nursing Managment. 2019; 2(6), 12-129.
  • Rayner, C. Hoel, H. A Summary Review of Literatüre Relating to Workplace Bullying. J Comm Appl Soc Psychol. 1997; 7:181-91.
  • Sloan, L. M. Matyok, T. Schmitz , C. L. A Story to Tell: Bullying and Mobbing in the Workplace. International Journal of Business and Social Science. 2010; 1(3): 87- 97. Etienne E. Exploring Workplace ullying in Nursing. Workplace Health Saf. 2014; 62(1):6-11.
  • Durmus SC, Topcu I, Yildirim A. Mobbing Behaviors Encountered by Nurses and their Effects on Nurses. Int J Caring Sci. 2018;11:905–913.
  • Yılmaz, C. Mobbing Üzerine Nitel Bir Araştırma: Astlardan Üstlere Uygulanan Mobbing. Sosyal ve Beşeri Bilimleri Dergisi. 2019; 12 (1): 19-33.
  • Vandekerckhove, W. Commers, M.S.R. Downward Workplace Mobbing: A Sign of the Times?. Journal of Business Ethics 2003; 45(1):41-50.
  • Altuntaş, C. Mobbıng Kavramı ve Örnekleri Üzerine Uygulamalı Bir Çalışma. Journal of Yasar University. 2010; 18(5) 2995‐3015.
  • Topa, G. Moriano, JA. Stress andnurses’ horizontal mobbing: moderatingeffects of group identity and group sup-port. Nursing Outlook. 2013; 61,E25–E31.
  • Çögenli, M. Z. Asunakutlu, T. Türegün, Z. N. Gender and Mobbing: The Case of Turkey. İşletme Araştırmaları Dergisi. 2017; 9(3), 109-121.
  • Montes, A.A. Muniz, N.M. Montero, -S.M.J, AraquePadilla RA. Workplace Bullying Among Healthcare Workers. Int J Environ Res Public Health. 2013;10(8):3121-3139.
  • Einarsen, S. Hoel, H. Zapf, D. Cooper, C. L. eds. (2011) Bullying and Harassment in The Workplace: Developments in Theory, Research, and Practice, 2nd ed.CRC Press. 2011.
  • Branch, S. Ramsay, S. Barker, M. Workplace Bullying, Mobbing and General Harassment: A Review. International Journal of Management Reviews, 2013;15, 280–299.
  • Baele, D. Hoel, H. Workplace bullying and the employment relationship: exploring questions of prevention, control and context. Work, employment and society. 2011: 25(1) 5–18.
  • Hutchinson, M. Vickers, M. Jackson, D. Wilkes, L. Workplace Bullying in Nursing: Towards a More Critical Organisational Perspective. Nursing Inquiry. 2006; 13(2): 118–126.
  • Salin, D. Ways of Explaining Workplace Bullying: A Review of Enabling, Motivating and Precipitating Structures and Processes in The Work Environment. 2003; 56(10): 1213–1232.
  • Einarsen, S. Skogstad, A. (1996) Bullying at work: Epidemiological findings in public and private organizations, European Journal of Work and Organizational Psychology. 1996; 5:2, 185-201.
  • Tınaz, P. Mobbıng: İşyerinde Psikolojik Taciz. Çalışma ve Toplum. 2006; 3, 11-22.
  • Yildirim, D. Yildirim, A. Timucin, A. Mobbing behaviours encountered by nurse teaching staff. Nursing Ethics. 2007; 14(4), 447-460.
  • Khoo, S.B. Academic Mobbing: Hidden Health Hazard at Workplace. Malaysian Family Physician. 2010; 5(2), 61–67.
  • Quine, L. Workplace Bullying in Nurses. Journal of Health Psychology. 2001; 6(1) 73–84;
  • Seyran, F. Gözlü, M. Ready, F.N. İş Yerinde Fiziksel Şiddete Maruz Kalmış Sağlık Personelinin Şiddet Algısı ve Boyutu Üzerine Nitel Bir Araştırma. Sağlık ve Sosyal Politikalara Bakış Dergisi. 2018; 8-29.
  • Jelić, Z. J. Stoini, E. Bunikić, S.C. The Effect of Mobbing on Medical Staff Performance. Acta Clin Croat. 2005; 44:347-352.
  • Görgülü, N. Beydağ, K.D. Şensoy, F. Kıyak, M. The Effects of Mobbing (Bullying) on Health Employes. Procedia - Social and Behavioral Sciences. 2014; 503 – 509. Karsavuran, S. Kaya, S. The Relationship Between Burnout and Mobbing Among Hospital Managers. Nursing Ethics. 2015; 1–12.
  • González, K.J.R. Pérez, L.A.P. M.I. García-Bencomo, G.M.I. Diez, M.C.G. Valtier, G.M.C. Mobbing Perception Among Intensive Care Unit Nurses. Enferm Intensiva. 2020;31(3):113---119.
  • Karsavuran, S. Sağlık Sektöründe Mobbing: Hastane Yöneticileri Üzerinde Bir Uygulama. Mustafa Kemal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 2014; 11 (26): 271-296.
  • Erdoğan, V. Yıldırım, A. Healthcare Professionals’ Exposure to Mobbing Behaviors and Relation of Mobbing With Job Satisfaction and Organizational Commitment. Procedia Computer Science. 2017; 931–938.
  • Camerino, A.A. Marlasca, M.O Mobbing in Health Workplace. Medicina Clínica (English Edition). 2018;150(5):198-201.
  • Dikmetaş, E. Top, M. Ergin, G. (Asistan Hekimlerin Tükenmişlik ve Mobbing Düzeylerinin İncelenmesi. Türk Psikiyatri Dergisi. 2010; 22(3), 137-149.
  • Simons, S. R. Mawn, B. Bullying in The Workplace—a Qualitative Study of Newly Licensed Registered Nurses. American Association of Occupational Health Nurses, 2010; 58(7): 305–311.

Mobbing Phenomenon and Mobbing Against Nurses in Health Institutions

Yıl 2021, Cilt: 2 Sayı: 1, 84 - 108, 22.04.2021

Öz

The concept of mobbing, which existed from the periods when people started to live together, but conceptually took place in the working life after the 1980s, affects all organizations. The act of mobbing affects not only the person or persons who are the target of the behavior in question, but the organization in which it is involved and therefore the society. The existing field literature was used in the preparation of the study. Mobbing is also common in health organizations. In these organizations, the profession group most affected by mobbing is nurses. Nurses working in intensive care units and clinics are exposed to more mobbing behaviors than nurses working in other units. Mobbing applied in health organizations has effects on human health, it should also be considered as a public health problem. Efforts should be made to prevent mobbing in health institutions.

Kaynakça

  • Pranjić N. Bilić, L.M. Beganlić A, Mustajbegović J. Mobbing, Stress, and Work Ability İndex Among Physicians in Bosnia and Herzegovina: Survey Study. Croat Med. J. 2006; (47), 750-8.
  • Kılıç N, Tel H. Sağlık Çalışanlarında Mobbing Algısı ve İş Doyumunun Belirlenmesi. Florence Nightingale Hemşirelik Dergisi, 2017; 25: 31-40.
  • Erdogan, V. Yildirim, A. Healthcare Professionals? Exposure to Mobbing Behaviors and Relation of Mobbing With Job Satisfaction and Organizational Commitment. Procedia Computer Science, 2017; 120, 931-938.
  • Gohil RK, Singh PK, Saxena N, Patel G. Work Place Violence Against Resident Doctors af A Tertiary Care Hospital in Delhi, India. Int Surg J. 2019; 6(3):975.
  • Arnautović, I. Theoretical Aspects in The Defining of Mobbing (or Bullying). SEER: Journal for Labour and Social Affairs in Eastern Europe. 2013; 193-204.
  • Duffy, M. Sperry, L. (eds). Mobbing, Causes, Consequences and Solutions, New York, Oxford University Press Inc. 2012.
  • Crawshaw L. Workplace Bullying? Mobbing? Harrassment? Distraction By Thousand Definitions. Consulting Psychology Journal : Practice and Research. 2009; 61(3), 263-267.
  • Dabu, B. Draghic, A. Mobbing and Bullying in Business Organizations and Consequences on Human Health. Economic Sciences, 2013; 2(1), 63-71.
  • Zachariadou, T., Zannetos, S., Chira, S., Gregoriou, S., Pavlakis, A. Prevalence and forms of workplace bullying among health-care professionals in cyprus: greek version of “leymann inventory of psychological terror” instrument. Safety and Health At Work. 2018; 9(3), 339–346.
  • Zapf, D. Einarsen, S. Mobbing at Work: Escalated Conflicts in Organizations. In P. E. Spector & S. Fox (Eds.),Counterproductive Work Behavior: Investigationsof Actors and Targets (237−270). Washington, DC, US: American Psychological Association. 2005.
  • Korhan EA, Kocacal Guler E, Khorsid L, Eser I. Mobbing Experienced By Nurses Wotking in Hospitals: an Example of Turkey. Int J Caring Sci. 2014; 7: 642-651.
  • Akbal, A., Kasapoglu, A. Relational Sociological Analysis of Symbolic Violence: The Case Study in the Field of Health. Reports on Global Health Research. 2020.
  • Akella, D. Understanding Workplace Bullying: An Ethical and Legal Perspective. Palgrave Macmillan, New York. 2020.
  • Zapf D. Organizational, Work Group Related and Personal Causes of Mobbing/Bullying at Work. Journal of Manpower. 1999;20:70–85.
  • Manotas, E. M. A. Mobbing in Organizations: Analysis of Particular Cases in a Higher Education Institution. Procedia- Social and Behavioral Sciences. 2015: 191, 1607-1612.
  • Özdemir S, Tosun B, Bebiş H, Yava A. Hemşire Kaleminden Mobbing: İş Yerinde Psikolojik Saldırı. TAF Preventive Medicine Bulletin. 2013;12(2):183-192.
  • Tengilimoğlu, D. Akdemir-Mansur, F. Dziegielewski, S. F. The Effect of The Mobbing on Organizational Commitment in The Hospital Setting: A Field Study. Journal of Social Service Research. 2010; 36(2), 128-141.
  • Picakciefe, M. Acar, G. Colak, Z. Kilic, İ. The Relationship Between Sociodemographic Characteristics, Work Conditions, and Level of Mobbing of Health Workers in Primary Health Care. Journal of Interpersonal Violence. 2017; Vol. 32, No. 3, 373-398.
  • Leymann, H. The Content and Development of Mobbing at Work. European Journal of Work and Organizational Psychology. 1996; 5:2, 165-184.
  • Shallcross, L. Sheehan, M. Ramsay, S. Workplace Mobbing : Experiences in The Public Sector. International Journal of Organisational Behaviour. 2008; 13(2), 56-70.
  • Omay, U. What Would Parsons Say About Mobbing?. IS, GUC" Industrial Relations and Human Resources Journal. 2009; 11(5), 67-78.
  • Yağar, F. Dökme, S. Health Professionals and Mobbing. Journal of Health and Nursing Managment. 2019; 2(6), 12-129.
  • Rayner, C. Hoel, H. A Summary Review of Literatüre Relating to Workplace Bullying. J Comm Appl Soc Psychol. 1997; 7:181-91.
  • Sloan, L. M. Matyok, T. Schmitz , C. L. A Story to Tell: Bullying and Mobbing in the Workplace. International Journal of Business and Social Science. 2010; 1(3): 87- 97. Etienne E. Exploring Workplace ullying in Nursing. Workplace Health Saf. 2014; 62(1):6-11.
  • Durmus SC, Topcu I, Yildirim A. Mobbing Behaviors Encountered by Nurses and their Effects on Nurses. Int J Caring Sci. 2018;11:905–913.
  • Yılmaz, C. Mobbing Üzerine Nitel Bir Araştırma: Astlardan Üstlere Uygulanan Mobbing. Sosyal ve Beşeri Bilimleri Dergisi. 2019; 12 (1): 19-33.
  • Vandekerckhove, W. Commers, M.S.R. Downward Workplace Mobbing: A Sign of the Times?. Journal of Business Ethics 2003; 45(1):41-50.
  • Altuntaş, C. Mobbıng Kavramı ve Örnekleri Üzerine Uygulamalı Bir Çalışma. Journal of Yasar University. 2010; 18(5) 2995‐3015.
  • Topa, G. Moriano, JA. Stress andnurses’ horizontal mobbing: moderatingeffects of group identity and group sup-port. Nursing Outlook. 2013; 61,E25–E31.
  • Çögenli, M. Z. Asunakutlu, T. Türegün, Z. N. Gender and Mobbing: The Case of Turkey. İşletme Araştırmaları Dergisi. 2017; 9(3), 109-121.
  • Montes, A.A. Muniz, N.M. Montero, -S.M.J, AraquePadilla RA. Workplace Bullying Among Healthcare Workers. Int J Environ Res Public Health. 2013;10(8):3121-3139.
  • Einarsen, S. Hoel, H. Zapf, D. Cooper, C. L. eds. (2011) Bullying and Harassment in The Workplace: Developments in Theory, Research, and Practice, 2nd ed.CRC Press. 2011.
  • Branch, S. Ramsay, S. Barker, M. Workplace Bullying, Mobbing and General Harassment: A Review. International Journal of Management Reviews, 2013;15, 280–299.
  • Baele, D. Hoel, H. Workplace bullying and the employment relationship: exploring questions of prevention, control and context. Work, employment and society. 2011: 25(1) 5–18.
  • Hutchinson, M. Vickers, M. Jackson, D. Wilkes, L. Workplace Bullying in Nursing: Towards a More Critical Organisational Perspective. Nursing Inquiry. 2006; 13(2): 118–126.
  • Salin, D. Ways of Explaining Workplace Bullying: A Review of Enabling, Motivating and Precipitating Structures and Processes in The Work Environment. 2003; 56(10): 1213–1232.
  • Einarsen, S. Skogstad, A. (1996) Bullying at work: Epidemiological findings in public and private organizations, European Journal of Work and Organizational Psychology. 1996; 5:2, 185-201.
  • Tınaz, P. Mobbıng: İşyerinde Psikolojik Taciz. Çalışma ve Toplum. 2006; 3, 11-22.
  • Yildirim, D. Yildirim, A. Timucin, A. Mobbing behaviours encountered by nurse teaching staff. Nursing Ethics. 2007; 14(4), 447-460.
  • Khoo, S.B. Academic Mobbing: Hidden Health Hazard at Workplace. Malaysian Family Physician. 2010; 5(2), 61–67.
  • Quine, L. Workplace Bullying in Nurses. Journal of Health Psychology. 2001; 6(1) 73–84;
  • Seyran, F. Gözlü, M. Ready, F.N. İş Yerinde Fiziksel Şiddete Maruz Kalmış Sağlık Personelinin Şiddet Algısı ve Boyutu Üzerine Nitel Bir Araştırma. Sağlık ve Sosyal Politikalara Bakış Dergisi. 2018; 8-29.
  • Jelić, Z. J. Stoini, E. Bunikić, S.C. The Effect of Mobbing on Medical Staff Performance. Acta Clin Croat. 2005; 44:347-352.
  • Görgülü, N. Beydağ, K.D. Şensoy, F. Kıyak, M. The Effects of Mobbing (Bullying) on Health Employes. Procedia - Social and Behavioral Sciences. 2014; 503 – 509. Karsavuran, S. Kaya, S. The Relationship Between Burnout and Mobbing Among Hospital Managers. Nursing Ethics. 2015; 1–12.
  • González, K.J.R. Pérez, L.A.P. M.I. García-Bencomo, G.M.I. Diez, M.C.G. Valtier, G.M.C. Mobbing Perception Among Intensive Care Unit Nurses. Enferm Intensiva. 2020;31(3):113---119.
  • Karsavuran, S. Sağlık Sektöründe Mobbing: Hastane Yöneticileri Üzerinde Bir Uygulama. Mustafa Kemal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 2014; 11 (26): 271-296.
  • Erdoğan, V. Yıldırım, A. Healthcare Professionals’ Exposure to Mobbing Behaviors and Relation of Mobbing With Job Satisfaction and Organizational Commitment. Procedia Computer Science. 2017; 931–938.
  • Camerino, A.A. Marlasca, M.O Mobbing in Health Workplace. Medicina Clínica (English Edition). 2018;150(5):198-201.
  • Dikmetaş, E. Top, M. Ergin, G. (Asistan Hekimlerin Tükenmişlik ve Mobbing Düzeylerinin İncelenmesi. Türk Psikiyatri Dergisi. 2010; 22(3), 137-149.
  • Simons, S. R. Mawn, B. Bullying in The Workplace—a Qualitative Study of Newly Licensed Registered Nurses. American Association of Occupational Health Nurses, 2010; 58(7): 305–311.
Toplam 50 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular İş Sistemleri
Bölüm Derlemeler
Yazarlar

Bayram Demir Bu kişi benim 0000-0003-2547-2664

Yayımlanma Tarihi 22 Nisan 2021
Gönderilme Tarihi 28 Mart 2021
Yayımlandığı Sayı Yıl 2021 Cilt: 2 Sayı: 1

Kaynak Göster

Vancouver Demir B. Mobbing Olgusu ve Sağlık Kuruluşlarında Hemşirelere Yönelik Mobbing. MEYAD Akademi. 2021;2(1):84-108.