Sağlık Çalışanlarına Yönelik Zorbalık ve Mobbing Davranışları: Bibliyometrik Bir Analiz

Yıl 2021, Cilt: 2 Sayı: 2, 126 - 149, 26.10.2021

Osman Ayyıldız

Öz

Şiddetin tarihi insanlık tarihi kadar eskidir. Toplum içinde yaşanan şiddet eylemleri iş organizasyonlarına da sirayet etmiş ve modern çağlarda fiziksel temastan daha fazla söz ve davranışlarda ağırlık kazanmıştır. İş yaşamında zorbalık (bullying) ve mobbing eylemleri çalışanların iş verimini düşüren ve çalışma barışını bozan faktörlerdir. Bu nedenle işveren ve yöneticilerin önlemeye çalıştığı, araştırmacıların da bilimsel olarak irdelediği kavramlardır.
Zorbalık, mobbing ve işyeri şiddeti ile ilişkili 1994–2020 yılları arasındaki çalışmalar Web of Science Core Collection veri tabanından indirilmiştir. Toplam 272 yayın incelenmiş, veriler Bibliometrix, VOSviewer ve R programları ile analiz edilmiştir.
Konular hakkında 136 farklı kaynakta toplam 272 yayın taranmıştır. Yayın başına ortalama atıf sayısı 22,32'dir. 150'den fazla atıf alan dört yayın vardır. En çok makale yayınlayan ilk üç ülke Amerika, Türkiye ve Avustralya'dır. Keywords plus tematik haritalamaya göre depresyon, müdahale risk faktörleri, ruh sağlığı, müdahale anketleri kelimeleri ‘niche theme’ olarak dikkat çekmekte ve bu konularda daha fazla araştırma yapılması önerilmektedir.
Bu çalışmada, sağlık çalışanlarının maruz kaldığı zorbalık, mobbing ve işyeri şiddeti olgularına ilişkin yayınların bibliyometrik analizi yapılmıştır. Böylece, ilgili konularda çalışma yapacak araştırmacıları literatürdeki yoğunlaşma ve yönelim konusunda bilgilendirmek amaçlanmıştır.

Anahtar Kelimeler

Mobbing, zorbalık, işyeri şiddeti, bibliyometrik analiz, sağlık çalışanları.

Bullying and Mobbing Behaviours Against Healthcare Professionals: A Bibliometric Analysis

Öz

The history of violence is as old as human history. The acts of violence experienced in the society have also spread to business organizations and have gained weight in words and behaviours more than physical contact in modern times. Bullying and mobbing actions in business life are the factors that reduce the work efficiency of the employees and disrupt the working peace. For this reason, they are concepting those employers and managers try to prevent and that researchers scientifically examine.

The main purpose of this study is to make a bibliometric analysis of publications on bullying and mobbing cases to which healthcare workers are exposed. The analyses were visualized with scientific mapping techniques. Our goal is to inform the researchers who work or will work in this field about the orientation and concentrations on the subject.

Studies on the subject between 1994 and 2020 were downloaded from the Web of Science Core Collection database. A total of 272 publications were reviewed, and the data were analysed with Bibliometrix, VOSviewer and R programs.

A total of 272 publications on the subject from 136 different sources were searched. The average number of citations per publication is 22.32. There are four publications with more than 150 citations. The top three countries that publish the most articles are America, Turkey and Australia. According to Keywords plus thematic mapping, the words depression, intervention risk factors, mental health, intervention questionnaires draw attention as 'niche theme' and it is recommended to conduct more research on these issues.

Anahtar Kelimeler

Mobbing, bullying, workplace violence, bibliometric analysis, health workers.

Kaynakça

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