Sağlık Kurumlarında İşyeri Nezaketsizliği Üzerine Geleneksel Bir Derleme

Yıl 2022, Cilt: 3 Sayı: 2, 150 - 161, 31.10.2022

Buse Mete

Öz

Bu çalışmanın amacı sağlık kurumları açısından işyerinde nezaketsizlik davranışlarına ilişkin alan yazınını incelemek ve araştırmacılara çalışma alanları konusunda yol gösterici olacak bilgiler sunmaktadır. Çalışma kapsamında işyeri nezaketsizliğinin kavramsal ve teorik çerçevesi, mal ve hizmet üreten işletmelerde işyeri nezaketsizliğine ilişkin yapılan çalışmaların sonuçları ortaya koyulmuştur. Bununla birlikte sağlık kurumlarında çalışanlar üzerinde yürütülen çalışmalar hakkında açıklayıcı bilgiler sunulmuştur. Derin bir literatür incelemesine dayalı olarak sağlık çalışanlarına yönelik nezaketsiz işyeri davranışlarının daha kapsamlı bir şekilde ele alınması gerektiği düşünülmektedir. Özellikle sağlık kurumlarında işyerinde nezaketsiz davranışların ortaya çıkmasında etkili olan faktörler ve nezaketsiz davranışların sonuçları farklı sağlık meslek grupları düzeyinde incelenmelidir.

Anahtar Kelimeler

sağlık kurumları, işyeri nezaketsizliği, geleneksel derleme

Kaynakça

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