THE RELATIONSHIP BETWEEN PARTICIPATION IN DECISION MAKING AND JOB SATISFACTION: RESEARCH ON BANK EMPLOYEES

Abstract

The aim of the study is to investigate the relationship between bank employees’ participation in decision making and their job satisfaction. The sample of study consisted of 135 bank employees determined according to convenience sampling method. Structured questionnaire forms were used as the data collection instrument. Demographic information related to the participants were gathered through “Personal Information Form” designed by the researchers, data related to participation in decision making was obtained through “Organizational Participation Scale” developed by Kahnweiler and Thompson (2000) while data on job satisfaction was collected through “Job Satisfaction Scale” developed by Brown and Peterson in 1994. In the analysis of the data, descriptive statistics (arithmetic mean, standard deviation), correlation and regression analyses were made use of. The findings gathered indicate that the participants’ perceptions of their participation in decision making and their job satisfaction are at a moderate level; that there is a positive and moderate relationship between the participation in decision making and job satisfaction and that the participation in decision making affects job satisfaction

Keywords

• Participation in Decision Making, Job Satisfaction, Bank Employees

KARARLARA KATILIM VE İŞ DOYUMU ARASINDAKİ İLİŞKİ: BANKA ÇALIŞANLARI ÜZERİNDE BİR ARAŞTIRMA

Abstract

Bu araştırmanın amacı çalışanların alınan kararlara katılma durumları ile iş doyumu düzeyleri arasındaki ilişkiyi belirlemektir. Araştırmanın örneklemini kolayda örnekleme yöntemine göre belirlenmiş 135 banka çalışanı oluşturmaktadır. Veri toplama aracı olarak yapılandırılmış soru formları kullanılmıştır. Katılımcıların demografik özelliklerine ilişkin veriler araştırmacılar tarafından oluşturulan “Kişisel Bilgi Formu”; kararlara katılma durumlarına ilişkin veriler Kahnweiler ve Thompson (2000) tarafından geliştirilen “Örgütsel Katılım Ölçeği” ve iş doyumuna ilişkin veriler ise Brown ve Peterson (1994) tarafından geliştirilen “İş Doyumu Ölçeği” kullanılarak toplanmıştır. Verilerin analizinde tanımlayıcı istatistikler (aritmetik ortalama, standart sapma), korelasyon ve regresyon analizlerinden yararlanılmıştır. Elde edilen bulgular katılımcıların kararlara katılma durumlarına yönelik algılamaları ile iş doyumlarının orta düzeyde olduğunu; kararlara katılım durumu ile iş doyumu arasında pozitif ve orta düzeyde bir ilişki bulunduğunu ve kararlara katılım durumlarının, iş doyumlarını pozitif etkilediğini göstermiştir

Keywords

• kararlara katılım, iş doyumu, banka çalışanları

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