Year 2020, Volume 9 , Issue 3, Pages 1627 - 1639 2020-07-21

Bilişim Sistemlerinin Tedarik Zinciri ve İşletme Performansına Etkisinin Perakende Sektöründe İncelenmesi
The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry

Ahmet Alper SAYIN [1]


Bu çalışmada, Türkiye’nin iç anadolu bölgesi perakende sektöründe faaliyet gösteren firmaların lojistik birimlerinde görev yapan 287 yöneticiye, tedarik zinciri yönetiminde bilişim sistemlerinin; tedarikçi seçimi, talep tahmini, tedarik zinciri entegrasyonu, tedarik zinciri esnekliği ile müşteri memnuniyeti üzerindeki etkisini ölçen araştırma yapılmıştır. Yapısal eşitlik modellemesi (Amos) ve Spss programı kullanılarak yapılan çalışmada, kurulan yapısal eşitlik modeli analiz edildikten sonra; tedarik zincirinde bilişim teknolojileri kullanımının tedarikçi seçimi, talep tahmini, tedarik zinciri entegrasyonu, tedarik zinciri esnekliği ile müşteri memnuniyeti üzerine olumlu etkisi olduğu tespit edilmiştir.

Çalışma, bilişim sistemlerinin tedarik zinciri ve işletme performansını artırmasında, işletme yöneticilerinin bilgi teknolojilerini benimsemesi ve uygulanmasında yatırım kararları almalarında,  rehber olması yönünde ayrıca tedarik zinciri literatürüne katkıda bulunmaktadır.


In this study, researches have been done with the manager of 287 companies operating in Retail Sector in the  domestic Anatolia region of Turkey in order to measure The effects of supply chain management information systems on supplier selection, demand forecasting, supply chain integration, supply chain flexibility and customer satisfaction.

With this study where Structural Equation Modeling (Amos) and Spss program was used and structural equation model was analysed;  The use of information technologies in the supply chain is found to has a positive effect on supplier selection, demand forecasting, supply chain integration, supply chain flexibility and customer satisfaction.

The study also contributes to the supply chain literature to improve the supply chain and business performance of information systems, to guide business managers to adopt and implement information technologies and to make investment decisions.

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Primary Language en
Subjects Social
Journal Section Research Article
Authors

Orcid: 0000-0002-2086-6763
Author: Ahmet Alper SAYIN (Primary Author)
Institution: KARAMANOĞLU MEHMETBEY ÜNİVERSİTESİ, UYGULAMALI BİLİMLER YÜKSEKOKULU, ULUSLARARASI TİCARET VE LOJİSTİK YÖNETİMİ BÖLÜMÜ
Country: Turkey


Dates

Publication Date : July 21, 2020

Bibtex @research article { mjss650529, journal = {MANAS Sosyal Araştırmalar Dergisi}, issn = {1694-7215}, address = {Chyngyz Aytmatov Campus, 720038, Djal, Bishkek, KYRGYZSTAN}, publisher = {Kyrgyz-Turkish Manas University}, year = {2020}, volume = {9}, pages = {1627 - 1639}, doi = {10.33206/mjss.650529}, title = {The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry}, key = {cite}, author = {Sayın, Ahmet Alper} }
APA Sayın, A . (2020). The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry . MANAS Sosyal Araştırmalar Dergisi , 9 (3) , 1627-1639 . DOI: 10.33206/mjss.650529
MLA Sayın, A . "The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry" . MANAS Sosyal Araştırmalar Dergisi 9 (2020 ): 1627-1639 <https://dergipark.org.tr/en/pub/mjss/issue/56124/650529>
Chicago Sayın, A . "The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry". MANAS Sosyal Araştırmalar Dergisi 9 (2020 ): 1627-1639
RIS TY - JOUR T1 - The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry AU - Ahmet Alper Sayın Y1 - 2020 PY - 2020 N1 - doi: 10.33206/mjss.650529 DO - 10.33206/mjss.650529 T2 - MANAS Sosyal Araştırmalar Dergisi JF - Journal JO - JOR SP - 1627 EP - 1639 VL - 9 IS - 3 SN - 1694-7215- M3 - doi: 10.33206/mjss.650529 UR - https://doi.org/10.33206/mjss.650529 Y2 - 2020 ER -
EndNote %0 MANAS Sosyal Araştırmalar Dergisi The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry %A Ahmet Alper Sayın %T The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry %D 2020 %J MANAS Sosyal Araştırmalar Dergisi %P 1694-7215- %V 9 %N 3 %R doi: 10.33206/mjss.650529 %U 10.33206/mjss.650529
ISNAD Sayın, Ahmet Alper . "The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry". MANAS Sosyal Araştırmalar Dergisi 9 / 3 (July 2020): 1627-1639 . https://doi.org/10.33206/mjss.650529
AMA Sayın A . The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry. MJSS. 2020; 9(3): 1627-1639.
Vancouver Sayın A . The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry. MANAS Sosyal Araştırmalar Dergisi. 2020; 9(3): 1627-1639.