The Role Of Emotions In Conflict And Conflict Resolution

Year 2019, Volume: 2 Issue: 2, 8 - 18, 31.12.2019

Esra Hatice Oğuz Taşbaş

https://doi.org/10.33817/muhakeme.476068

Abstract

Conflict has been a focal subject for research in
social and political psychology along with politics, economics, sociology due
to the changing world dynamics. In this literature review, while considering
the increasing significance of the subject, constructive and destructive
aspects of conflict are addressed and various definitions, dimensions and
elements of emotions are introduced. The main aim of this review is exploring
the relationship between emotion which has been underscored in the conflict
literature. To this end, general literatures on both conflict and emotions are reported
briefly and then emprical findings at the intersection of these two fields were
presented. Finally, the role of emotions in conflict resolution and negotiation
processes was encapuslated. In this frame, it is intended to lead the way to
future conflict studies and intervention programmes in Turkey.

Keywords

Conflict, emotions, conflict resolution, negotiation, conflict management

Çatışma Ve Çatışma Çözümü Sürecinde Duyguların Rolü

Abstract

Değişen dünya dinamikleri ve gelişen iletişim
imkanları ile çatışmalar siyaset, ekonomi, sosyoloji gibi alanlarla birlikte
sosyal ve politik psikoloji çalışmaları için de odak konulardan biri haline
gelmiştir. Çatışma konusunun giderek artan önemine binaen bu derleme
çalışmasında çatışma, hem yıkıcı hem yapıcı yönleriyle irdelenmeye çalışılmış,
duyguların çeşitli tanımları, boyutları ve bileşenlerine farklı bakış açıları
ışığında değinilmiştir. Bu derleme çalışmasının ana amacı, hayatın hemen her
alanında rastlanabilen çatışma olgusu ile her birey tarafından kaçınılmaz
olarak deneyimlenen duygu tecrübesinin ilişkisini incelemektir. Bu çalışmada çatışma
ve duygu alanyazınları genel hatlarıyla ele alındıktan sonra bu iki alanın
kesişimden ortaya çıkan görgül çalışmalara yer verilmektedir. Son olarak
çatışma çözümü ve müzakere süreçlerinde duyguların rolü özetlenmektedir. Bu
çerçevede, çalışmanın özellikle Türkiye’de yapılabilecek çatışma çalışmaları ve
müdahale programlarına yol göstermesi hedeflenmektedir.

Keywords

Çatışma, çatışma çözümü, müzakere, duygular

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