Örgütsel Çevikliğin İnovasyon Performansı Üzerindeki Etkisi: Dijital Dönüşümün Anahtar Rolü

Yıl 2025, Cilt: 26 Sayı: 3, 1280 - 1297, 28.11.2025

Yusuf Akkoca

https://doi.org/10.17494/ogusbd.1753298

Öz

Günümüzün dinamik iş ortamında, bu çalışma örgütsel öğrenmenin örgütsel çeviklik ve inovasyon performansı arasındaki ilişkiye nasıl aracılık ettiğini ve dijital dönüşümün bu süreci nasıl yönettiğini incelemektedir. Dinamik Yetenekler Teorisi ve Türkiye'deki 500 özel sektör çalışanından elde edilen verilere dayanan bulgular, çevikliğin öğrenmeyi ve dolayısıyla inovasyonu geliştirdiğini göstermektedir. Dahası, dijital dönüşüm bu dolaylı etkiyi güçlendirmekte ve öğrenme, daha yüksek dijital olgunluk seviyelerinde inovasyona daha fazla katkıda bulunmaktadır. Güçlü dijital yetenekler olmadan öğrenmenin etkisi sınırlı kalmaktadır. Sonuçlar, inovasyonu en üst düzeye çıkarmak için çevikliğin hem öğrenme odaklı bir kültür hem de dijital yatırımlarla desteklenmesi gerektiğini vurgulamaktadır. Çalışma, dijital olarak dönüşen kuruluşlarda dinamik yeteneklerin oluşturulmasına yönelik öngörüler sunmaktadır.

Anahtar Kelimeler

Örgütsel Çeviklik , Kurumsal Öğrenme , Dijital Dönüşüm , İnovasyon Performansı

The Impact of Organizational Agility on Innovation Performance: The Key Role of Digital Transformation

Öz

In today’s dynamic business environment, this study explores how organizational learning mediates the relationship between organizational agility and innovation performance, and how digital transformation moderates this process. Based on Dynamic Capabilities Theory and data from 500 private-sector employees in Türkiye, findings show that agility enhances learning, which in turn improves innovation. Moreover, digital transformation strengthens this indirect effect, with learning contributing more to innovation at higher digital maturity levels. Without strong digital capabilities, learning’s impact remains limited. The results emphasize that agility must be supported by both a learning-oriented culture and digital investments to maximize innovation. The study offers insights into building dynamic capabilities in digitally transforming organizations.

Anahtar Kelimeler

Organizational Agility , Organizational Learning , Digital Transformation , Innovation Performance

Kaynakça

• Akkaya, B., & Tabak, A. (2018). Örgütsel çeviklik ölçeğinin Türkçeye uyarlanması: Geçerlik ve güvenirlik çalışması. İş ve İnsan Dergisi, 5(2), 185-206.
• Argyris, C., & Schön, D. A. (1997). Organizational learning: A theory of action perspective. Reis, (77/78), 345-348.
• Ayduğ, D., & Agaoglu, E. (2022). Yükseköğretim kurumlarına yönelik örgütsel öğrenme ölçeğinin geliştirilmesi: geçerlilik ve güvenilirlik çalışması. Mersin Üniversitesi Eğitim Fakültesi Dergisi, 18(1), 1-25.
• Bahrami, M. A., Kiani, M. M., Montazeralfaraj, R., Zadeh, H. F., & Zadeh, M. M. (2016). The mediating role of organizational learning in the relationship of organizational intelligence and organizational agility. Osong public health and research perspectives, 7(3), 190-196.
• Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. V. (2013). Digital business strategy: Toward a next generation of insights. MIS Quarterly, 37(2), 471–482.
• Bontis, N., Crossan, M. M., & Hulland, J. (2002). Managing an organizational learning system by aligning stocks and flows. Journal of Management Studies, 39(4), 437-469.
• Bresciani, S., Ferraris, A., Santoro, G., & Kotabe, M. (2022). Opening up the black box on digitalization and agility: Key drivers and main outcomes. Technological Forecasting and Social Change, 178, 121567.
• Brynjolfsson, E., & McAfee, A. (2014). The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. New York: W. W. Norton & Company.
• Chesbrough, H. W. (2006). The era of open innovation. Managing innovation and change, 127(3), 34-41.
• Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.
• Crossan, M. M. (1996). The knowledge-creating company: how Japanese companies create the dynamics of innovation.
• Crossan, M. M., Lane, H. W., & White, R. E. (1999). An organizational learning framework: From intuition to institution. Academy of Management Review, 24(3), 522–537.
• Çeçe, F., & Bayraktar, O. (2023). Örgütsel Öğrenmenin İş Performansi Üzerindeki Etkisinde Örgütsel Desteğin Aracilik Rolü. Trakya Üniversitesi Sosyal Bilimler Dergisi, 25(2), 495-522.
• Damanpour, F. (1991). Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555-590.
• Doz, Y. L., & Kosonen, M. (2010). Embedding strategic agility: A leadership agenda for accelerating business model renewal. Long Range Planning, 43(2–3), 370–382.
• Easterby-Smith, M., & Lyles, M. A. (Eds.). (2011). Handbook of organizational learning and knowledge management. Wiley.
• Edeş, U., & Çalık, E. (2020). İmalat İşletmelerinin Sürdürülebilir Süreç İnovasyon Performansının Ölçümü için Ölçek Geliştirme. Journal of Entrepreneurship and Innovation Management, 9(2), 1-24.
• Eisenhardt, K. M., & Martin, J. A. (2017). Dynamic capabilities: what are they?. The SMS Blackwell handbook of organizational capabilities, 341-363.
• Fiol, C. M., & Lyles, M. A. (1985). Organizational learning. Academy of Management Review, 10(4), 803–813.
• Fitzgerald, M., Kruschwitz, N., Bonnet, D., & Welch, M. (2014). Embracing digital technology: A new strategic imperative. MIT Sloan Management Review, 55(2), 1–12.
• García-Morales, V. J., Ruiz-Moreno, A., & Llorens-Montes, F. J. (2007). Effects of technology absorptive capacity and technology proactivity on organizational learning, innovation and performance: An empirical examination. Technology Analysis & Strategic Management, 19(4), 527-558.
• Gürsev, S. (2023). Learning Organization and Innovation Coaching Model Organizational Agility Approach: A Case Study. Avrupa Bilim ve Teknoloji Dergisi, (51), 125-134.
• İmamoğlu, S. Z., İmamoğlu, S. E., Avsuz, A. A., Türkcan, H. (2024). Dönüşümsel Liderlik ve Örgütsel Çevikliğin Dijital Dönüşüm Üzerine Etkisi. Manisa Celal Bayar Üniversitesi Sosyal Bilimler Dergisi, 22(2), 311-328. https://doi.org/10.18026/cbayarsos.1466131.
• Kane, G. C., Palmer, D., Phillips, A. N., & Kiron, D. (2015a). Is your business ready for a digital future? MIT Sloan Management Review, 56(4), 37-44.
• Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2015b). Strategy, not technology, drives digital transformation. MIT Sloan management review.
• Kayacı, B., & Kanten, P. (2024). Örgütsel Çevikliğin Öncülleri: Proaktif Kişilik, Bilişsel Esneklik, Örgütsel Öğrenme. TroyAcademy, 9(2), 155-175. https://doi.org/10.31454/troyacademy.1480937
• Klein, M. (2020). İşletmelerin dijital dönüşüm senaryolari-kavramsal bir model önerisi. Elektronik Sosyal Bilimler Dergisi, 19(74), 997-1019.
• Lee, G., & Xia, W. (2010). Toward agile: An integrated analysis of quantitative and qualitative field data on software development agility. MIS Quarterly, 34(1), 87–114.
• Liu, G., Tsui, E., & Kianto, A. (2024). A meta analytic study on the organisational learning–performance relationships via country cultural and economic contexts. Knowledge Management Research & Practice, 22(1), 17-31.
• Lu, Y., & Ramamurthy, K. (2011). Understanding the link between information technology capability and organizational agility: An empirical examination. MIS Quarterly, 35(4), 931–954.
• Marsick, V. J., & Watkins, K. E. (1999). Facilitating learning organizations: Making learning count. Gower Publishing.
• Nadeem, A., Abedin, B., Cerpa, N. & Chew, E. (2018). Editorial: Digital Transformation & Digital Business Strategy in Electronic Commerce-The Role of Organizational Capabilities. Journal of Theoretical and Applied Electronic Commerce Research, 13(2), 1-8.
• Nalbantoğlu, C. B. (2021). Dijital dönüşümün örgüt kültürü üzerine yansımaları. Karamanoğlu Mehmetbey Üniversitesi Sosyal ve Ekonomik Araştırmalar Dergisi, 23(40), 193-207.
• Nguyen, T., Le, C. V., Nguyen, M., Nguyen, G., Lien, T. T. H., & Nguyen, O. (2024). The organisational impact of agility: a systematic literature review. Management Review Quarterly, 1-49.
• Nonaka, I., & Von Krogh, G. (2009). Perspective—Tacit knowledge and knowledge conversion: Controversy and advancement in organizational knowledge creation theory. Organization Science, 20(3), 635–652.
• O'Reilly, C. A., & Tushman, M. L. (2013). Organizational ambidexterity: Past, present, and future. Academy of Management Perspectives, 27(4), 324-338.
• Overby, E., Bharadwaj, A., & Sambamurthy, V. (2006). Enterprise agility and the enabling role of information technology. European Journal of Information Systems, 15(2), 120–131.
• Reuschl, A. J., Deist, M. K., & Maalaoui, A. (2022). Digital transformation during a pandemic: Stretching the organizational elasticity. Journal of Business Research, 144, 1320-1332.
• Roberts, N., & Grover, V. (2012). Leveraging information technology infrastructure to facilitate a firm's customer agility and competitive activity: An empirical investigation. Journal of Management Information Systems, 28(4), 231–270.
• Sağlam, M. (2021). İşletmelerde Geleceğin Vizyonu Olarak Dijital Dönüşümün Gerçekleştirilmesi ve Dijital Dönüşüm Ölçeğinin Türkçe Uyarlamasi. İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi, 20(40), 395-420.
• Sambamurthy, V., Bharadwaj, A., & Grover, V. (2003). Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms. MIS Quarterly, 27(2), 237–263.
• Schon, D., & Argyris, C. (1996). Organizational learning II: Theory, method and practice. Reading: Addison Wesley, 305(2).
• Sebastian, I. M., Ross, J. W., Beath, C., Mocker, M., Moloney, K. G., & Fonstad, N. O. (2020). How big old companies navigate digital transformation. In Strategic information management (pp. 133-150). Routledge.
• Senge, P. M. (2006). The fifth discipline: The art and practice of the learning organization. New York, NY: Doubleday/Currency.
• Sherehiy, B., & Karwowski, W. (2014). The relationship between work organization and workforce agility in small manufacturing enterprises. International Journal of Industrial Ergonomics, 44(3), 466–473.
• Stark, J. (2020). Digital transformation of industry (p. 17). Geneva: Springer International Publishing.
• Şeker, C., Örücü, E., & Önbıçak, A. E. (2024). Örgütlerde inovasyon, örgütsel öğrenme ilişkisinde yapay zekâ kaygısının rolü. İşletme Araştırmaları Dergisi, 16(1), 328-345.
• Tallon, P. P., Queiroz, M., Coltman, T., & Sharma, R. (2019). Information technology and the search for organizational agility: A systematic review with future research possibilities. The Journal of Strategic Information Systems, 28(2), 218–237.
• Teece, D. J. (2007). Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(13), 1319-1350.
• Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533.
• Teece, D. J. (2018). Dynamic capabilities as (workable) management systems theory. Journal of Management & Organization, 24(3), 359-368.
• Teece, D., Peteraf, M., & Leih, S. (2016). Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy. California Management Review, 58(4), 13–35.
• Teece, D. J. (2018). Business models and dynamic capabilities. Long Range Planning, 51(1), 40-49. TÜİK (2023). İl Düzeyinde Temel İşgücü Göstergeleri. https://tuik.gov.tr
• Ulutürk, F. (2025). Örgütsel Öğrenmenin, Çalışanların Öz Yeterlilik Ve İnovasyon Performansına Etkileri. R&S - Research Studies Anatolia Journal, 8(3), 311-339. https://doi.org/10.33723/rs.1670517.
• Vera, D., & Crossan, M. (2004). Strategic leadership and organizational learning. Academy of Management Review, 29(2), 222–240.
• Vial, G. (2021). Understanding digital transformation: A review and a research agenda. Managing digital transformation, 13-66.
• Westerman, G., Bonnet, D., & McAfee, A. (2014). Leading digital: Turning technology into business transformation. Boston, MA: Harvard Business Review Press.
• Yamane, T. (1973). Statistics: An introductory analysis.
• Jo, Y., & Hong, A. J. (2022). Impact of agile learning on innovative behavior: A moderated mediation model of employee engagement and perceived organizational support. Frontiers in Psychology, 13, 900830.
• Za, S., Spagnoletti, P., & North‐Samardzic, A. (2014). Organisational learning as an emerging process: The generative role of digital tools in informal learning practices. British Journal of Educational Technology, 45(6), 1023-1035.
• Zahra, S. A., Sapienza, H. J., & Davidsson, P. (2006). Entrepreneurship and dynamic capabilities: A review, model and research agenda. Journal of Management studies, 43(4), 917-955.