The Effect of Ethical Climate on Job Satisfaction within the Context of Organizational Trust: A Research in Banking Sector
Abstract
The main objective of
this study is to examine the intermediary role of organizational trust in the
relation between the ethical climate level applied and the employees' job
satisfaction. In this study with this aim, the sample comprises of 187 staff
members who work in public banks, private banks and participation banks
operating in Kars and its districts. In the study, where convenience sampling
method was used, the data was obtained with the questionnaire technique, which
comprises questions including demographics, ethical climate, job satisfaction
and organizational trust. The data obtained were analyzed with SPSS and AMOS
programs. Hypotheses were formed in the light of studies done regarding the
variables in national and international literature and were tested with
correlation and multiple regression analyses. Sobel test was utilized in
determining the mediation role, and the results were interpreted accordingly. Sobel
test was used to determine the mediation role and the results were interpreted
accordingly. The results obtained from the analyzes showed a low level of
relationship between ethical climate and organizational trust. In addition,
while there is a moderate and positive relationship between ethical climate and
job satisfaction, internal satisfaction and external satisfaction from
sub-dimensions are positively correlated with low level, organizational trust
plays a full mediating role in the relationship between ethical climate and job
satisfaction.
Keywords
Ethical Climate,Job Satisfaction,Organizational Trust,Performance,Productivity
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