Abstract
It was designed to
determine when the feeling of burnout experienced by psychological consultants
emerged. In this study 23 psychological counsellors were interviewed.
Qualitative research method was used in the study. Five open-ended questions
were asked in the interview form. Psychological counsellors were asked about
the effects of the situations they encounter at school on their personal lives,
the situations they feel “tired - exhausted” in the process they work at school,
the situations they experience stress, the times they feel physically unwell,
and the situations they feel inadequate. In this study, 23 psychological
counsellors working in the city of Istanbul have been reached through sampling
method. Eight of the psychological counsellors of the study group are male,
fifteen are female. According to our results, it is determined that psychological counselors have problems at
home because of the problems they face at work, they also cannot spend enough
time with their families, they feel exhausted when they face insolvable
problems of their students or when they have to do some off duties; moreover
psychological counselors feel depressed when they have problems with parents or
administrators, they may also have somatic headache, furthermore they could
feel inadequade when their. The results of the study were discussed in the
context of the literatüre and suggestions were made
References
- Ackerley, G. D., Burnell, J., Holder, D. C., ve Kurdek, L. A. (1988). Burnout among licensed psychologists. Professional psychology: Research and practice, 19(6), 624.
- Aktas, E. F. ve Demirtas-Zorbaz, S. (2018). School counselor’s opinions about their competence of child counseling. Inonu University Journal of the Faculty of Education, 19(1), 245-256.
- Butler, S.K.,ve Constantine, M.G. (2005). Collective self-esteem and burnout in professional school counselors. Professional School Counseling, 9(1), 55-62.
- Bozgeyikli, H. (2011). Observation of Turkish school counselor’s life quality. International journal of Academic Research, 3(4), 326-331.
- Clemente, R., ve Collison, B. B. (2000).The relationships among counse-lors, ESL teachers, and students. Professional School Counseling, 3, 339–348.
- Collins, S., Long, A. (2003). Too tired to care? The psychological effects of working with trauma. Journal Of Psychiatric And Mental Health Nursing. 10.
- Dost, M.T.,ve Keklik,İ. (2012). Alanda çalışanların gözünden psikolojik danışma ve rehberlik alanının sorunları. Mehmet Akif Ersoy Üniversitesi Eğitim Fakültesi Dergisi, 23, 389-407.
- Evans,T.D.,ve Villavisanis, R. (1997). Encouragement exchange: Avoid-ing therapist burnout. Family Journal: Counseling and Therapy for Couples and Families, 5, 342-345.
- Freeman, B., ve Coll, K. M. (1997). Factor structure of the role ques-tionnaire (RQ): A study of high school counselors. Measurement and Evaluation in Counseling and Development, 30, 32–39.
- Gündüz (2012). Okul psikolojik danışmanlarında yetkinlik inancı ve tükenmişlik. Kuram ve Uygulamada Eğitim Bilimleri, 12 (3), 1749-1767.
- Karaköse, B. ve Bozgeyikli, H. (2012). Örgütsel bağlılık ve çalışma yaşamı kalitesi arasındaki ilişki: Rehberlik araştırma merkezlerinde çalışan personel üzerine bir çalışma. HAK-İŞ Uluslararası Emek ve Toplum Dergisi, 1(2), 185-202.
- Kendrick, R., Chandler, J. M., ve Hatcher,W. (1994). Job demands, stressors, and the school counselor. School Counselor, 41, 365–369.
- Kirk-Brown,A.,ve Wallace,D. (2004). Predicting burnout and job satisfaction in workplace counselors: The influence of role stressors, job challange, and organizational knowledge. Journal of Employ-ment Counseling, 41, 29-37.
- Kraus, U.I. (2005). Relationship betwen self-care and compasion satisfaction, compassion fatigue and burnout among mental health professionals working with adolescent sex offenders. Counseling And Clinical Psychology Journal, 2(1).81-92.
- Lee, S. M., Baker, C. R., Cho, S. H., Heckathorn, D. E., Holland, M. W., Newgent, R. A., ... ve Yu, K. (2007). Development and initial psychometrics of the Counselor Burnout Inventory. Measurement and Evaluation in Counseling and Development, 40(3), 142-154.
- Maslach, C., ve Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Occupational Behavior, 2, 99–113.
- Maslach,C. (2005). Understanding burnout: Work and family issues. In D.Halpern ve S.E.Murphy (Eds.), Work-family balance to work family interaction: Changing the metaphor (pp.99-114). Mahwah, NJ: Erlbaum.
- McCarthy, W.C.,ve Frieze,I. R. (1999). Negative aspects of therapy: Client perceptions of therapists social influence, burnout and quality of care. Journal of Social Issues, 55, 33-50.
- Osborn,C.J. (2004). Seven salutary suggestions for counselor stamina. Journal of Counseling ve Development,82, 319-328.
- Pines. A., ve Maslach. C. (1980). Combatting staff burnout in a day care center: A case study. Child Care Quarterly. 9(1). 5-16.
- Rovero, M. V. (2003). A study of burnout and elementary, middle, and secondary school counselors. The University of Connecticut, doktora tezi.
- Seğmenli, S. (2001). Rehber öğretmenlerin tükenmişlik düzeylerinin incelenmesi. Yayınlanmamış Yüksek Lisans Tezi. Hacettepe Üniversitesi, Sosyal Bilimler Enstitüsü.
Abstract
Psikolojik danışmanların yaşadığı tükenmişlik
duygusunun hangi durumlarda ortaya çıktığını belirlemek amacıyla yapılan bu
araştırmada 23 psikolojik danışman ile görüşülmüştür. Araştırmada ‘durum
çalışması deseni’ kullanılmıştır. Görüşme formunda beş açık uçlu soru
sorulmuştur. Psikolojik danışmanlara, okulda karşılaştıkları durumların kişisel
yaşamlarına etkileri, okulda çalıştıkları süreçte “yorgun- bitkin”
hissettikleri durumlara, stres yaşadıkları durumlara, fiziksel olarak
kendilerini iyi hissetmedikleri zamanlara, kendilerini yetersiz hissettikleri
durumlara örnek vermeleri ile ilgili sorular sorulmuştur. Çalışmada amaçlı
örnekleme yöntemiyle İstanbul ilinde görev yapan 23 psikolojik danışmana
ulaşılmıştır. Çalışma grubunu oluşturan psikolojik danışmanlardan 8’i erkek,
15’ i kadındır. Elde edilen bulgular ışığında psikolojik danışmanların
sorunlarını eve taşıdıkları, ailelerine vakit ayıramadıkları; öğrenciler ile
ilgili çözümü zor problemlerde ve görevlerinin dışında işler yaptıkları zaman
kendilerini bitkin hissettikleri, ailelerle problem yaşadıklarında,
idarecilerin işlerine karıştıkları zaman kendilerini stresli hissettikleri,
somatik baş ağrıları yaşadıkları, travma, öfke ve kriz durumlarında, danışanda
ilerleme olmadığında kendilerini yetersiz hissettikleri belirlenmiştir.
Araştırmanın sonuçları literatür kapsamında tartışılmış ve önerilerde
bulunulmuştur.
References
- Ackerley, G. D., Burnell, J., Holder, D. C., ve Kurdek, L. A. (1988). Burnout among licensed psychologists. Professional psychology: Research and practice, 19(6), 624.
- Aktas, E. F. ve Demirtas-Zorbaz, S. (2018). School counselor’s opinions about their competence of child counseling. Inonu University Journal of the Faculty of Education, 19(1), 245-256.
- Butler, S.K.,ve Constantine, M.G. (2005). Collective self-esteem and burnout in professional school counselors. Professional School Counseling, 9(1), 55-62.
- Bozgeyikli, H. (2011). Observation of Turkish school counselor’s life quality. International journal of Academic Research, 3(4), 326-331.
- Clemente, R., ve Collison, B. B. (2000).The relationships among counse-lors, ESL teachers, and students. Professional School Counseling, 3, 339–348.
- Collins, S., Long, A. (2003). Too tired to care? The psychological effects of working with trauma. Journal Of Psychiatric And Mental Health Nursing. 10.
- Dost, M.T.,ve Keklik,İ. (2012). Alanda çalışanların gözünden psikolojik danışma ve rehberlik alanının sorunları. Mehmet Akif Ersoy Üniversitesi Eğitim Fakültesi Dergisi, 23, 389-407.
- Evans,T.D.,ve Villavisanis, R. (1997). Encouragement exchange: Avoid-ing therapist burnout. Family Journal: Counseling and Therapy for Couples and Families, 5, 342-345.
- Freeman, B., ve Coll, K. M. (1997). Factor structure of the role ques-tionnaire (RQ): A study of high school counselors. Measurement and Evaluation in Counseling and Development, 30, 32–39.
- Gündüz (2012). Okul psikolojik danışmanlarında yetkinlik inancı ve tükenmişlik. Kuram ve Uygulamada Eğitim Bilimleri, 12 (3), 1749-1767.
- Karaköse, B. ve Bozgeyikli, H. (2012). Örgütsel bağlılık ve çalışma yaşamı kalitesi arasındaki ilişki: Rehberlik araştırma merkezlerinde çalışan personel üzerine bir çalışma. HAK-İŞ Uluslararası Emek ve Toplum Dergisi, 1(2), 185-202.
- Kendrick, R., Chandler, J. M., ve Hatcher,W. (1994). Job demands, stressors, and the school counselor. School Counselor, 41, 365–369.
- Kirk-Brown,A.,ve Wallace,D. (2004). Predicting burnout and job satisfaction in workplace counselors: The influence of role stressors, job challange, and organizational knowledge. Journal of Employ-ment Counseling, 41, 29-37.
- Kraus, U.I. (2005). Relationship betwen self-care and compasion satisfaction, compassion fatigue and burnout among mental health professionals working with adolescent sex offenders. Counseling And Clinical Psychology Journal, 2(1).81-92.
- Lee, S. M., Baker, C. R., Cho, S. H., Heckathorn, D. E., Holland, M. W., Newgent, R. A., ... ve Yu, K. (2007). Development and initial psychometrics of the Counselor Burnout Inventory. Measurement and Evaluation in Counseling and Development, 40(3), 142-154.
- Maslach, C., ve Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Occupational Behavior, 2, 99–113.
- Maslach,C. (2005). Understanding burnout: Work and family issues. In D.Halpern ve S.E.Murphy (Eds.), Work-family balance to work family interaction: Changing the metaphor (pp.99-114). Mahwah, NJ: Erlbaum.
- McCarthy, W.C.,ve Frieze,I. R. (1999). Negative aspects of therapy: Client perceptions of therapists social influence, burnout and quality of care. Journal of Social Issues, 55, 33-50.
- Osborn,C.J. (2004). Seven salutary suggestions for counselor stamina. Journal of Counseling ve Development,82, 319-328.
- Pines. A., ve Maslach. C. (1980). Combatting staff burnout in a day care center: A case study. Child Care Quarterly. 9(1). 5-16.
- Rovero, M. V. (2003). A study of burnout and elementary, middle, and secondary school counselors. The University of Connecticut, doktora tezi.
- Seğmenli, S. (2001). Rehber öğretmenlerin tükenmişlik düzeylerinin incelenmesi. Yayınlanmamış Yüksek Lisans Tezi. Hacettepe Üniversitesi, Sosyal Bilimler Enstitüsü.
Details
| Primary Language | Turkish |
|---|---|
| Subjects | Psychology |
| Journal Section | Articles |
| Authors | |
| Publication Date | August 31, 2018 |
| Acceptance Date | June 21, 2018 |
| Published in Issue | Year 2018 Volume: 8 Issue: 15 |
