An Empirical Study on the Mediating Effect of Knowledge Sharing on the Relationship between Organizational Climate Perception and Innovative Work Behavior
Year 2019,
Volume: 14 Issue: 20, 182 - 206, 31.12.2019
Sema Yiğit
,
Alperen Mustafa Yiğit
Abstract
Being innovative has become a necessity for every
organization to gain competitiveness. Organizations can be innovative by way of
employees who have innovative work behavior. There are various individual and
organizational factors that encourage employees to demonstrate these behaviors.
In this study, "organizational climate perception" and "knowledge
sharing" among these factors are discussed. The relationship between these
two factors and innovative work behavior was revealed by examining the related
literature and the basis of this study was formed by this relationship network. The aim of study is to examine
the relationship between perceived organizational climate and innovative work
behavior and to determine whether the employee knowledge sharing mediates this
relationship. In accordance with the purpose of the study, the data obtained by
survey method were obtained from the employees of development agencies.
Firstly, validity and reliability analyses were performed. The hypotheses
generated by the relevant literature review were tested with the help of SPSS
and AMOS programs. As a result of the findings, it was seen that organizational
climate perception had a significant effect on innovative work behavior and
employees' knowledge sharing played a partial mediator role in this effect.
References
- Agarwal, U. A. (2014a). Linking justice, trust and behaviour. Personnel Review, 43(1),41-73.
- Agarwal, U. A. (2014b). Examining the impact of social exchange relationships on innovative work behaviour Role of work engagement. Team Performance Management, 20(3/4),102-120.
- Akbulut, M. U. (2018). Küreselleşme süreci ve bölgesel kalkınma ajansları. Osmaniye Korkut Ata Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2(1),54-63.
- Akhavan, P., Hosseini, S. M., Abbasi, M., ve Manteghi, M. (2015). Knowledgesharing determinants, behaviors, and innovative work behaviors: An integrated theoretical view and empirical examination. Aslib Journal of Information Management, 67(5),562-591.
- Al-Shammari, M. M. (1992). Organizational climate. Leadership & Organization Development Journal, 13(6),30-32 .
- Anwar, S., ve Prasad, K. D. (2013). Factors contributing to teachers’ attitude towards knowledge sharing. Driving the economy through ınnovation and entrepreneurship: Emerging agenda for technology management içinde (s. 573-584). New Delhi: Springer India.
- Bock, G.-W., Zmud, R. W., Kim, Y.-G., ve Lee, J.-N. (2005). Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1),87-111.
- Carmeli, A., Gelbard, R., ve Reiter‐Palmon, R. (2013). Leadership, creative problem‐solving capacity, and creative performance: The importance of knowledge sharing. Human Resource Management, 52(1),95-122.
- Carr, J. Z., Schmidt, A. M., Ford, J. K., ve DeShon, R. P. (2003). Climate perceptions matter: A meta-analytic path analysis relating molar climate, cognitive and affective states, and individual level work outcomes. Journal of Applied Psychology, 88(4),605–619.
- Chennamaneni, A., Teng, J. T., ve Raja, M. (2012). A unified model of knowledge sharing behaviours: theoretical development and empirical test. Behaviour & Information Technology, 31(11),1097-1115.
- Cooper, R. G., Edgett, S. J., ve Kleinschmidt, E. J. (2004). Benchmarking best NPD practices-1. Research-Technology Management, 47(1),31-43.
- Denison, D. R. (1996). What is the difference between organizational culture and organizational climate? A native's point of view on a decade of paradigm wars. The Academy of Management Review, 21(3),619-654.
- DiLiello, T. C., ve Houghton, J. D. (2006). Maximizing organizational leadership capacity for the future: Toward a model of self-leadership, innovation and creativity. Journal of Managerial Psychology, 21(4),319-337.
- Ekvall, G. (1996). Organizational climate for creativity and innovation. European Journal of Work and Organizational Psychology, 5(1),105-123 .
- Farooq, R. (2018). A conceptual model of knowledge sharing. International Journal of Innovation Science, 10(2), 238-260.
- Gray, R. (2007). A climate of success: Creating the right organization climate for high performance. Oxford: Elsevier.
- Gupta, K. S. (2008). A comparative analysis of knowledge. Knowledge and process management, 15(3), 186-195.
- Hooff, B. V., ve Ridder, J. A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6),117-130.
- Hunter, S. T., Bedell, K. E., ve Mumford, M. D. (2007). Climate for Creativity: A Quantitative Review. Creativity Research Journal, 19(1),69–90.
- Hussein, A. A., ve Wahba, K. (2003). The Readiness of IDSC to adopt knowledge management. (E. Coakes ed.), Knowledge Management: Current Issues and Challenges içinde (s. 239-262). London: IRM Press.
- Janssen, O. (2000). Job demands, perceptions of effort‐reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287–302.
- Kozlowski, S. W., ve Doherty, M. L. (1989). Integration of climate and leadership: Examination of a neglected issue. Journal of Applied Psychology, 74(4),546-553.
- Messmann, G., ve Mulder, R. H. (2012). Development of a measurement instrument for innovative work behaviour as a dynamic and context-bound construct. Human Resource Development International, 15(1), 43–59.
- Messmann, G., ve Mulder, R. H. (2017). Proactive employees: The relationship between work-related reflection and ınnovative work behaviour. (M. Goller, & S. Paloniemi ed.) içinde, Agency at Work: An Agentic Perspective on Professional Learning and Development (s. 141-160). Switzerland: Springer.
- Mumcu, A. (2018). Örgüt ikliminin örgütsel sinizm üzerindeki etkisinde izlenim yönetimi taktikleri ve lider-üye etkileşiminin aracılık rolü. Yayımlanmamış Doktora Tezi. Gaziosmanpaşa Üniversitesi Sosyal Bilimler Enstitüsü, Tokat.
- Mura, M., Lettieri, E., Radaelli, G., ve Spiller, N. (2013). Promoting professionals’ innovative behaviour through knowledge sharing: The moderating role of social capital. Journal of Knowledge Management, 17(4), 527-544.
- Park, Y. K., Song, J. H., Yoon, S. W., ve Kim, J. (2014). Learning organization and innovative behavior: The mediating effect of work engagement. European Journal of Training and Development, 38(1/2),75-94.
- Phung, V. D., Hawryszkiewycz, I., Chandran, D., ve Ha, B. M. (2017). Knowledge sharing and ınnovative work behaviour: A case study from Vietnam . Australasian Conference on Information Systems içinde (s. 1-11). Hobart: ACIS.
- Radaelli, G., Lettieri, E., Mura, M., ve Spiller, N. (2014). Knowledge sharing and ınnovative work behaviour in healthcare: A micro‐level investigation of direct and indirect effects. Creativity and Innovation Management, 23(4),400-414.
- Ramamoorthy, N., Flood, P. C., Slattery, T., ve Sardessai, R. (2005). Determinants of ınnovative work behaviour: Development and test of an ıntegrated model. Creativity and Innovation Management, 14(2),142-150.
- Riege, A. (2005). Three-dozen knowledge-sharing barriers managers must consider. Journal of Knowledge Management, 9(3),18-35.
- Ryu, S., Ho, S. H., ve Han, I. (2003). Knowledge sharing behavior of physicians in hospitals. Expert Systems with Applications , 25(1),113-122.
- Sanders, K., & Lin, C.-H. (2016). Human resource management and ınnovative behaviour: Considering Interactive, ınformal learning activities. (H. Shipton, P. Budhwar, P. Sparrow, & A. Brown ed.) içinde, Human Resource Management, Innovation and Performance içinde (s. 32-47). New York: Palgrave Macmillan .
- Schneider, B., Brief, A.,ve Guzzo, R. (1996). Creating a climate and culture for sustainable organizational change. Organizational Dynamics, 24(4),7-19.
- Scott, S. G., ve Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. The Academy of Management Journal, 37(3), 580-607.
- Shih, H.-A., ve Susanto, E. (2011). Is innovative behavior really good for the firm?: Innovative work behavior, conflict with coworkers and turnover intention: moderating roles of perceived distributive fairness. International Journal of Conflict Management, 22(2),111-130.
- Stringer, R. (2001). Leadership and organizational climate. New York: Pearson.
- Suliman, A. M. (2001). Are we ready to innovate? Work Climate‐readiness to innovate relationship: The case of Jordan. Creativity and Innovation Management, 10(1),49-59.
- Tiwana, A. (2000). The knowledge management toolkit: Practical techniques for building a knowledge management system. Upper Saddle River: Prentice Hall .
- Tohidinia, Z., ve Mosakhani, M. (2010). Knowledge sharing behaviour and its predictors. Industrial Management & Data Systems, 110(4),611-631.
- Töre, E. (2017). Entelektüel sermayenin yenilikçi iş davranışına etkisinin bilgi paylaşımı, özyeterlilik ve iç denetim odağı perspektifinden incelenmesi üzerine bir araştırma. Yayımlanmamış doktora tezi. İstanbul Üniversitesi Sosyal Bİlimler Enstitüsü, İstanbul.
- Tuncel, C. O., ve Bakir, H. (2010). Yenilik temelli bir bölgesel gelişme sürecinde kalkınma ajanslarının yeri. İşletme ve Ekonomi Araştırmaları Dergisi , 1(4),19-41 .
- Yuan, F., ve Woodman, R. W. (2010). Innovative behavior in the workplace: The role of performance and image outcome expectations. Academy of Management Journal, 53(2), 323–342.
Örgüt İklimi Algısı ve Yenilikçi İş Davranışı İlişkisinde Bilgi Paylaşımının Aracılık Rolü Üzerine Ampirik Bir Çalışma
Year 2019,
Volume: 14 Issue: 20, 182 - 206, 31.12.2019
Sema Yiğit
,
Alperen Mustafa Yiğit
Abstract
Yenilikçi olmak her örgüt için rekabet gücü kazanma yolunda zorunluluk
haline gelmiştir. Örgütlerin yenilikçi olması ise çalışanların yenilikçi iş
davranışları göstermesi ile mümkündür. Çalışanları bu davranışları göstermeye
sevk eden çeşitli bireysel ve örgütsel faktörler vardır. Bu çalışma kapsamında
söz konusu faktörlerden örgüt iklimi algısı ve bilgi paylaşımı ele alınmıştır. İlgili
literatür incelenerek bu iki faktörün yenilikçi iş davranışı ile ilişkisi
ortaya konmuş ve çalışmanın temelini bu ilişki ağı oluşturmuştur. Çalışmanın amacı çalışanların örgüt iklimi
algısı ile yenilikçi iş davranışları arasındaki ilişkiyi incelemek ve bu
ilişkiye bilgi paylaşımının aracılık edip etmediğini ortaya koymaktır. Çalışma
amacına uygun olarak anket yöntemiyle elde edilen veriler, kalkınma
ajanslarındaki çalışanlardan elde edilmiştir. Toplanan verilere öncelikle
geçerlilik ve güvenilirlik analizleri yapılmıştır. İlgili literatür taraması
sonucu oluşturulan hipotezler SPSS ve AMOS programları yardımıyla test
edilmiştir. Elde edilen bulgular neticesinde çalışanların örgüt iklimi
algısının yenilikçi iş davranışı üzerinde anlamlı bir etkisinin olduğu ve bilgi
paylaşımının bu etkide kısmi aracılık rolü oynadığı görülmüştür.
References
- Agarwal, U. A. (2014a). Linking justice, trust and behaviour. Personnel Review, 43(1),41-73.
- Agarwal, U. A. (2014b). Examining the impact of social exchange relationships on innovative work behaviour Role of work engagement. Team Performance Management, 20(3/4),102-120.
- Akbulut, M. U. (2018). Küreselleşme süreci ve bölgesel kalkınma ajansları. Osmaniye Korkut Ata Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2(1),54-63.
- Akhavan, P., Hosseini, S. M., Abbasi, M., ve Manteghi, M. (2015). Knowledgesharing determinants, behaviors, and innovative work behaviors: An integrated theoretical view and empirical examination. Aslib Journal of Information Management, 67(5),562-591.
- Al-Shammari, M. M. (1992). Organizational climate. Leadership & Organization Development Journal, 13(6),30-32 .
- Anwar, S., ve Prasad, K. D. (2013). Factors contributing to teachers’ attitude towards knowledge sharing. Driving the economy through ınnovation and entrepreneurship: Emerging agenda for technology management içinde (s. 573-584). New Delhi: Springer India.
- Bock, G.-W., Zmud, R. W., Kim, Y.-G., ve Lee, J.-N. (2005). Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1),87-111.
- Carmeli, A., Gelbard, R., ve Reiter‐Palmon, R. (2013). Leadership, creative problem‐solving capacity, and creative performance: The importance of knowledge sharing. Human Resource Management, 52(1),95-122.
- Carr, J. Z., Schmidt, A. M., Ford, J. K., ve DeShon, R. P. (2003). Climate perceptions matter: A meta-analytic path analysis relating molar climate, cognitive and affective states, and individual level work outcomes. Journal of Applied Psychology, 88(4),605–619.
- Chennamaneni, A., Teng, J. T., ve Raja, M. (2012). A unified model of knowledge sharing behaviours: theoretical development and empirical test. Behaviour & Information Technology, 31(11),1097-1115.
- Cooper, R. G., Edgett, S. J., ve Kleinschmidt, E. J. (2004). Benchmarking best NPD practices-1. Research-Technology Management, 47(1),31-43.
- Denison, D. R. (1996). What is the difference between organizational culture and organizational climate? A native's point of view on a decade of paradigm wars. The Academy of Management Review, 21(3),619-654.
- DiLiello, T. C., ve Houghton, J. D. (2006). Maximizing organizational leadership capacity for the future: Toward a model of self-leadership, innovation and creativity. Journal of Managerial Psychology, 21(4),319-337.
- Ekvall, G. (1996). Organizational climate for creativity and innovation. European Journal of Work and Organizational Psychology, 5(1),105-123 .
- Farooq, R. (2018). A conceptual model of knowledge sharing. International Journal of Innovation Science, 10(2), 238-260.
- Gray, R. (2007). A climate of success: Creating the right organization climate for high performance. Oxford: Elsevier.
- Gupta, K. S. (2008). A comparative analysis of knowledge. Knowledge and process management, 15(3), 186-195.
- Hooff, B. V., ve Ridder, J. A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6),117-130.
- Hunter, S. T., Bedell, K. E., ve Mumford, M. D. (2007). Climate for Creativity: A Quantitative Review. Creativity Research Journal, 19(1),69–90.
- Hussein, A. A., ve Wahba, K. (2003). The Readiness of IDSC to adopt knowledge management. (E. Coakes ed.), Knowledge Management: Current Issues and Challenges içinde (s. 239-262). London: IRM Press.
- Janssen, O. (2000). Job demands, perceptions of effort‐reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287–302.
- Kozlowski, S. W., ve Doherty, M. L. (1989). Integration of climate and leadership: Examination of a neglected issue. Journal of Applied Psychology, 74(4),546-553.
- Messmann, G., ve Mulder, R. H. (2012). Development of a measurement instrument for innovative work behaviour as a dynamic and context-bound construct. Human Resource Development International, 15(1), 43–59.
- Messmann, G., ve Mulder, R. H. (2017). Proactive employees: The relationship between work-related reflection and ınnovative work behaviour. (M. Goller, & S. Paloniemi ed.) içinde, Agency at Work: An Agentic Perspective on Professional Learning and Development (s. 141-160). Switzerland: Springer.
- Mumcu, A. (2018). Örgüt ikliminin örgütsel sinizm üzerindeki etkisinde izlenim yönetimi taktikleri ve lider-üye etkileşiminin aracılık rolü. Yayımlanmamış Doktora Tezi. Gaziosmanpaşa Üniversitesi Sosyal Bilimler Enstitüsü, Tokat.
- Mura, M., Lettieri, E., Radaelli, G., ve Spiller, N. (2013). Promoting professionals’ innovative behaviour through knowledge sharing: The moderating role of social capital. Journal of Knowledge Management, 17(4), 527-544.
- Park, Y. K., Song, J. H., Yoon, S. W., ve Kim, J. (2014). Learning organization and innovative behavior: The mediating effect of work engagement. European Journal of Training and Development, 38(1/2),75-94.
- Phung, V. D., Hawryszkiewycz, I., Chandran, D., ve Ha, B. M. (2017). Knowledge sharing and ınnovative work behaviour: A case study from Vietnam . Australasian Conference on Information Systems içinde (s. 1-11). Hobart: ACIS.
- Radaelli, G., Lettieri, E., Mura, M., ve Spiller, N. (2014). Knowledge sharing and ınnovative work behaviour in healthcare: A micro‐level investigation of direct and indirect effects. Creativity and Innovation Management, 23(4),400-414.
- Ramamoorthy, N., Flood, P. C., Slattery, T., ve Sardessai, R. (2005). Determinants of ınnovative work behaviour: Development and test of an ıntegrated model. Creativity and Innovation Management, 14(2),142-150.
- Riege, A. (2005). Three-dozen knowledge-sharing barriers managers must consider. Journal of Knowledge Management, 9(3),18-35.
- Ryu, S., Ho, S. H., ve Han, I. (2003). Knowledge sharing behavior of physicians in hospitals. Expert Systems with Applications , 25(1),113-122.
- Sanders, K., & Lin, C.-H. (2016). Human resource management and ınnovative behaviour: Considering Interactive, ınformal learning activities. (H. Shipton, P. Budhwar, P. Sparrow, & A. Brown ed.) içinde, Human Resource Management, Innovation and Performance içinde (s. 32-47). New York: Palgrave Macmillan .
- Schneider, B., Brief, A.,ve Guzzo, R. (1996). Creating a climate and culture for sustainable organizational change. Organizational Dynamics, 24(4),7-19.
- Scott, S. G., ve Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. The Academy of Management Journal, 37(3), 580-607.
- Shih, H.-A., ve Susanto, E. (2011). Is innovative behavior really good for the firm?: Innovative work behavior, conflict with coworkers and turnover intention: moderating roles of perceived distributive fairness. International Journal of Conflict Management, 22(2),111-130.
- Stringer, R. (2001). Leadership and organizational climate. New York: Pearson.
- Suliman, A. M. (2001). Are we ready to innovate? Work Climate‐readiness to innovate relationship: The case of Jordan. Creativity and Innovation Management, 10(1),49-59.
- Tiwana, A. (2000). The knowledge management toolkit: Practical techniques for building a knowledge management system. Upper Saddle River: Prentice Hall .
- Tohidinia, Z., ve Mosakhani, M. (2010). Knowledge sharing behaviour and its predictors. Industrial Management & Data Systems, 110(4),611-631.
- Töre, E. (2017). Entelektüel sermayenin yenilikçi iş davranışına etkisinin bilgi paylaşımı, özyeterlilik ve iç denetim odağı perspektifinden incelenmesi üzerine bir araştırma. Yayımlanmamış doktora tezi. İstanbul Üniversitesi Sosyal Bİlimler Enstitüsü, İstanbul.
- Tuncel, C. O., ve Bakir, H. (2010). Yenilik temelli bir bölgesel gelişme sürecinde kalkınma ajanslarının yeri. İşletme ve Ekonomi Araştırmaları Dergisi , 1(4),19-41 .
- Yuan, F., ve Woodman, R. W. (2010). Innovative behavior in the workplace: The role of performance and image outcome expectations. Academy of Management Journal, 53(2), 323–342.