The Effect of Nursing Communication Training on Empathy and Communication Skills of Nursing Students: A Quasi-Experimental Study

Year 2021, Volume: 18 Issue: Yönetim ve Organizasyon Özel Sayısı, 1120 - 1135, 10.07.2021

Ayfer Öztürk

https://doi.org/10.26466/opus.888874

Cited By: 1

Abstract

For healthcare professionals working with patients, empathy and communication skills are of very importance and they are an important aspect of nursing practice. Empathy and communication skills can be improved with education. This study aims to investigate the effect of communication training on nursing students' levels of empathy and communication skills. As a part of this quasi-experimental research, a 14-week intervention was implemented nursing communication targeting 70 nursing students. The research data were collected using a Personal Information Questionnaire, the Communication Skills Assessment Scale (CSAS), and the Empathic Tendency Scale (ETS). The students’ post-intervention empathy (t = -4,680 p = 0.000) and communication (t = -7.363, p = 0.000) scores were higher statistically than the baseline scores. The mean ETS scores of students were significantly and positively correlated with their CSAS scores (r = 0.25; p < 0.001). The communication training in nursing was determined to be effective in improving the empathy and communication skills of nursing students. This research will contribute to the development of an evidence-based curriculum for academics teaching nursing, in terms of teaching empathy and communication.

Keywords

Nurse, training, student, empathy, communication, course

Supporting Institution

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Project Number

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Thanks

I would like to express our thanks to the nursing students for their kind cooperation in this study.

Hemşirelik Öğrencilerinin Empati ve İletişim Becerilerine Hemşirelikte İletişim Dersinin Etkisi: Yarı Deneysel Araştırma

Abstract

Hastalarla çalışan sağlık çalışanları için empati ve iletişim becerileri çok önemlidir ve hemşirelik uygulamalarının önemli bir yönüdür. Empati ve iletişim becerileri eğitimle geliştirilebilir. Bu çalışma, hemşirelikte iletişim eğitiminin hemşirelik öğrencilerinin empati ve iletişim becerileri düzeylerine etkisini incelemeyi amaçlamaktadır. Bu yarı deneysel araştırmada, 70 hemşirelik öğrencisine yönelik olarak, Hemşirelikte İletişim dersi kapsamında 14 haftalık bir eğitim müdahalesi uygulamasının etkisi incelenmiştir.. Araştırma verileri Kişisel Bilgi Anketi, İletişim Becerileri Değerlendirme Ölçeği (İBDÖ) ve Empatik Eğilim Ölçeği (EEÖ) kullanılarak toplanmıştır. Öğrencilerin müdahale sonrası empati (t = -4,680 p = 0.000) ve iletişim (t = -7.363, p = 0.000 puanları, eğitim öncesindeki taban puanlarından istatistiksel olarak daha yüksekti (p < 0.05) Öğrencilerin ortalama İBDÖ puanları, EEÖ puanları ile anlamlı ve pozitif yönde ilişkilidir (r = 0.25; p < 0.001). Araştırma bulguları hemşirelikte iletişim eğitiminin, hemşirelik öğrencilerinin empati ve iletişim becerilerini geliştirmede etkili olduğunu ortaya çıkarmıştır. Bu araştırma, hemşirelik eğitimi veren akademisyenler için empati ve iletişim öğretimi açısından kanıta dayalı bir müfredatın geliştirilmesine katkıda bulunacaktır.

Keywords

Hemşire, eğitim, öğrenci, empati, iletişim, ders

Project Number

yok

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