Research Article
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Year 2023, Volume: 20 Issue: 51, 30 - 42, 31.01.2023
https://doi.org/10.26466/opusjsr.1207071

Abstract

References

  • Al-Hakimi, M. A. & Borade, D. B. (2020). The impact of entrepreneurial orientation on the supply chain resilience. Cogent Business & Management, 7(1), 1-18.
  • Anderson, B. S., Kreiser, P. M., Kuratko, D. F., Hornsby, J. S. & Eshima, Y. (2015). Reconceptualizing entrepreneurial orientation. Strategic Management Journal, 36(10), 1579–1596.
  • Annarelli, A. & Nonino, F. (2016). Strategic and operational management of organizational resilience: Current state of research and future directions. Omega, 62, 1-18.
  • Baykal, E. (2019). Boosting innovative work behavior in organizations through absorptive capacity. Journal of Organizational Behavior Review, 1(1), 16-33.
  • Baykal, E. (2022). Succession in family business through authentic leadership. In Research Anthology on Strategies for Maintaining Successful Family Firms (p.488-503). IGI Global.
  • Brummelhuis, L. L., Bakker, A. B., Hetland, J. & Keulemans, L. (2012). Do new ways of working foster work engagement? Psicothema, 24(1), 113-120.
  • Brykman, K. M. & King, D. D. (2021). A resource model of team resilience capacity and learning. Group & Organization Management, 46(4), 737-772.
  • Bulut, Ç. (2007). Stratejik Oryantasyonlar ve Firma Performansı. Doktora Tezi. Gebze Teknik Üniversitesi, Sosyal Bilimler Enstitüsü, Gebze.
  • Busu, M. & Gyorgy, A. (2021). The mediating role of the ability to adapt to teleworking to increase the organizational performance. The Amfiteatru Economic Journal, 23(58), 654-654.
  • Campisi, T., Basbas, S., Skoufas, A., Akgün, N., Ticali, D. & Tesoriere, G. (2020). The impact of COVID-19 pandemic on the resilience of sustainable mobility in Sicily. Sustainability, 12(21), 8829.
  • Chiva, R., Ghauri, P. & Alegre, J. (2014). Organizational learning, innovation and internationalization: A complex system model. British Journal of Management, 25(4), 687-705. doi:10.1111/1467-8551.12026.
  • Cho, C., Kim, B. & Oh, S. (2022). Effects of the entrepreneurial strategic orientation of social enterprises on organizational effectiveness: Case of South Korea. Administrative Sciences, 12(1), 19.
  • Chowdhury, M. M. H., & M. Quaddus. (2016). Supply chain readiness, response and recovery for resilience. Supply Chain Management: An International Journal, 21(6), 709–731.
  • Coleman, R. O. & Adim, C. V. (2019). Entrepreneurial proactiveness and organizational resilience in mobile telecommunication firms in Rivers State, Nigeria. The Strategic Journal of Business & Change Management, 6(3), 454-465.
  • Contreras, F. & Baykal, E. (2021). Effect of the firm’s absorptive capacity on the work engagement of white-collar employees in Istanbul. In Strategic Outlook in Business and Finance Innovation: Multidimensional Policies for Emerging Economies, edited by Dinçer, H. & Yüksel, p.59-71. Emerald Publishing Limited.
  • De Menezes, L. M. & Kelliher, C. (2017). Flexible working, individual performance, and employee attitudes: Comparing formal and informal arrangements. Human Resource Management, 56(6), 1051-1070.
  • Dionysus, R., & Arifin, A. Z. (2020). Strategic orientation on performance: The Resource based view theory approach. Jurnal Akuntansi, 24(1), 136-153.
  • Duchek, S. (2020). Organizational resilience: A capability-based conceptualization. Business Research, 13, 215–246.
  • Eshegheri, A. E. & Korgba, F. (2017). Entrepreneurial orientation and resilience of medium scale businesses in Nigeria. European Journal of Business and Management, 9(35), 7-12.
  • Eurofound & the ILO (2017). Working anytime, anywhere: The effects on the world of work. Publications Office of the European Union, Luxembourg, and the International Labour Office, Geneva.
  • Fiksel, J., Polyviou, M., Croxton, K. L. & Pettit, T. J. (2015). From risk to resilience: Learning to deal with disruption. MIT Sloan Management Review, 56(2), 79–86.
  • Geciene, J. (2021). Organizational resilience management in the face of a crisis: Results of a survey of social service institutions before and during a Covid-19 Pandemic. Contemporary Research on Organization Management and Administration, 9(1), 32–42.
  • Goaill, M. M. & Al-Hakimi, M. A. (2021). Does absorptive capacity moderate the relationship between entrepreneurial orientation and supply chain resilience? Cogent Business & Management, 8(1), 1-19.
  • Grinstein A. (2008). The relationships between market orientation and alternative strategic orientations. European Journal of Marketing, 42(1/2), 115–134.
  • Gupta, S., Tuunanen, T., Kar, A. K. & Modgil, S. (2022). Managing digital knowledge for ensuring business efficiency and continuity. Journal of Knowledge Management (Early Access).
  • Hakala, H. (2011). Strategic orientations in management literature: Three approaches to understanding the interaction between market, technology, entrepreneurial and learning orientations. International Journal of Management Reviews 13(2), 199-217.
  • Hillmann, J. & Guenther, E. (2021). Organizational resilience: A valuable construct for management research? International Journal of Management Reviews, 23(1), 7-44.
  • Huang, A. & Farboudi Jahromi, M. (2021). Resilience building in service firms during and post COVID-19. The Service Industries Journal, 41(1-2), 138-167.
  • ILO, (2009). Business Continuity Planning, Guideliness for small and medium sized enterprises, Prevent and Prepare for Pandemics. (10.06.2022): https://www.ilo.org/wcmsp5/groups/public/---ed_emp/documents/publication/wcms_115048.pdf. ILO, (2020a) COVID-19: Guidance for labour statistics data collection, Defining and measuring remote work, telework, work at home and home-based work. (10.06.2022): https://ilo.org/wcmsp5/groups/public/---dgreports/---stat/documents/publication/wcms_747075.pdf. ILO. (2020b). ILO Monitor: COVID-19 and the world of work. Third edition. (10.06.2022): https://www.ilo.org/wcmsp5/groups/public/@dgreports/@dcomm/documents/briefingnote/wcms_743146.pdf. ILO, (2020c). Teleworking during the COVID-19 Pandemic and beyond a practical guide. Genevera, p.1-47.
  • Mandal, S. (2020). Exploring the impact of healthcare agility and resilience on sustainable healthcare performance: Moderating role of technology orientation. International Journal of Sustainable Strategic Management, 8(1), 3-23.
  • Mandal, S. (2019). Exploring the influence of IT capabilities on agility and resilience in tourism: Moderating role of technology orientation. Journal of Hospitality and Tourism Technology, 10, 401–414.
  • Mandal, S. (2017). The Influence of organizational culture on healthcare supply chain resilience: Moderating role of technology orientation. Journal of Business & Industrial Marketing, 32(8), 1021–1037.
  • Mandal, S. & Saravanan, D. (2019). Exploring the influence of strategic orientations on tourism supply chain agility and resilience: an empirical investigation. Tourism Planning & Development, 16(6), 612-636.
  • Martinelli, E. & Tagliazzucchi, G. (2019). Entrepreneur’s resilience to natural disasters: A Survey in the retail sector. Sinergie Italian Journal of Management, 37(1), 43-62.
  • Masa’deh, R., Al-Henzab, J., Tarhini, A. & Obeidat, B. Y. (2018). The associations among market orientation, technology orientation, entrepreneurial orientation and organizational performance. Benchmarking: An International Journal, 25(8), 3117–3142.
  • Matsuno, K., Mentzer, J. T. & Rentz, J. O. (2005). A conceptual and empirical comparison of three market orientation scales. Journal of Business Research, 58(1), 1–8.
  • Moglia, M., Hopkins, J. & Bardoel, A. (2021). Telework, hybrid work and the United Nation’s Sustainable Development Goals: Towards policy coherence. Sustainability, 13(16), 9222.
  • Mokline, B. & Ben Abdallah, M. A. (2021). Organizational resilience as response to a crisis: case of COVID-19 crisis. Continuity and Resilience Review, 3(3), 232-247.
  • Narver, J. C. & Slater, S. F. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54(4), 20-35.
  • Okello, D. O. & Luttah, F. J. (2022). Effects of market orientation on farmer resilience and dairy farm performance in emerging economy. Cogent Business & Management, 9(1), 1-15.
  • O'Regan, N. & Ghobadian, A. (2006). Perceptions of generic strategies of small and medium sized engineering and electronics manufacturers in the UK: The applicability of the Miles and Snow typology. Journal of Manufacturing Technology Management, 17(5), 603-620.
  • Quinton, S., Canhoto, A., Molinillo, S., Pera, R. & Budhathoki, T. (2018). Conceptualising a digital orientation: antecedents of supporting SME performance in the digital economy. Journal of Strategic Marketing, 26(5), 427-439.
  • Ruiz-Martin, C., Lopez-Paredes, A. & Wainer, G. (2018). What we know and do not know about organizational resilience. International Journal of Production Management and Engineering, 6(1), 11–28.
  • Sahi, G. K., Gupta, M. C. & Cheng, T. C. E. (2020). The effects of strategic orientation on operational ambidexterity: A study of indian SMEs in the industry 4.0 era. International Journal of Production Economics, 220, 107395.
  • Senbeto, D. L. & Hon, A. H. (2020). Market turbulence and service innovation in hospitality: examining the underlying mechanisms of employee and organizational resilience. The Service Industries Journal, 40(15-16), 1119-1139.
  • Sheffi, Y. & Rice, J. (2005). A supply chain view of the resilient enterprise. MIT Sloan Management Review, 47(1), 41–48.
  • Shim, Y., Seo, J. & Park, E. (2021). A Study on the strategic orientation and the performance of IT startups: The Moderating effect of corporate social responsibility orientation. Asia-Pacific Journal of Business Venturing and Entrepreneurship, 16(1), 127-138.
  • Syed, H. A., Schorch, M, Hassan, S.S., Skudelny, S., Grinko, M. & Pipek, V. (2020). From technology adoption to organizational resilience: a current research perspective. Siegen.
  • Teixeira, E. D. O. & Werther, W. B. Jr. (2013). Resilience: Continuous renewal of competitive advantages. Business Horizons, 56, 333–342.
  • Tortorella, G. L., Fogliatto, F. S., Saurin, T. A., Tonetto, L. M. & McFarlane, D. (2022). Contributions of Healthcare 4.0 digital applications to the resilience of healthcare organizations during the COVID-19 outbreak. Technovation, 111, 102379.
  • Tsou, H. T., Chen, J. S. & Liao, W. H. (2014). Market and technology orientations for service delivery innovation: The link of innovative competence. Journal of Business & Industrial Marketing, 29(6), 499-513.
  • TURKSTAT, (2020a). Small and medium enterprise statistics. Retrieved from (10.06.2022): https://data.tuik.gov.tr/Bulten/Index?p=Kucuk-ve-Orta-Buyuklukteki-Girisim-Istatistikleri-2020-41129.
  • TURKSTAT, (2020b). Annual industry and service statistics. Retrieved from (10.06.2022): https://data.tuik.gov.tr/Bulten/Index?p=Y%C4%B1ll%C4%B1k-Sanayi-ve-Hizmet-%C4%B0statistikleri-2020-37190.
  • Vogus, T. J. & Sutcliffe, K. M. (2007). Organizational resilience: towards a theory and researchagenda. In: 2007 IEEE International Conference on Systems, Man and Cybernetics, 7–10 October, Montreal, p.3418–3422.
  • Wales, W. J., Covin, J. G. & Monsen, E. (2020). Entrepreneurial orientation: The necessity of a multilevel conceptualization. Strategic Entrepreneurship Journal, 14(4), 639-660.
  • Wicker, P., Filo, K. & Cuskelly, G. (2013). Organizational resilience of community sport clubs impacted by natural disasters. Journal of Sport Management, 27, 510-525.
  • Williams, T. A., Gruber, D. A., Sutcliffe, K. M., Shepherd, D. A. & Zhao, E. Y. (2017). Organizational response to adversity: Fusing crisis management and resilience research streams. Academy of Management Annals, 11(2), 733-769.
  • World Bank. (14.04.2020). Workbook: SME-COVID19. (Online, 10.06.2022). https://www.worldbank.org/en/data/interactive/2020/04/14/map-of-sme-support-measures-in-response-to-covid-19
  • Yu, W., Chavez, R., Jacobs, M. A. & Wong, C. Y. (2022). Openness to technological innovation, supply chain resilience, and operational performance: Exploring the role of information processing capabilities. IEEE Transactions on Engineering Management (Early Access).
  • Zehir, C., Narcıkara, E. (2016). Effects of resilience on productivity under authentic leadership. Procedia-Social and Behavioral Sciences, 235, 250-258.
  • Zhong, M. (2021). Research on the organizational resilience construction of SMEs under the background of VUCA. 2021 International Conference on Electronic Commerce, Engineering Management and Information Systems, p.438-443. Francis Academic Press: UK.
  • Zhou, K. Z., Yim, C. K. & Tse, D. K. (2005). The effects of strategic orientations on technology-and market-based breakthrough innovations. Journal of Marketing, 69(2), 42-60.
  • Zighan, S., Abualqumboz, M., Dwaikat, N. & Alkalha, Z. (2021). The role of entrepreneurial orientation in developing SMEs resilience capabilities throughout COVID-19. The International Journal of Entrepreneurship and Innovation, 23(4), 227-239.

Effects of Teleworking and Strategic Orientations on Resilience in the Post-Pandemic Period

Year 2023, Volume: 20 Issue: 51, 30 - 42, 31.01.2023
https://doi.org/10.26466/opusjsr.1207071

Abstract

This study investigates the effects of the strategic orientations of SMEs, which are in the group most affected by the COVID-19 pandemic process, which exemplifies volatility, uncertainty, complexity, and ambiguity (VUCA) conditions, on their organizational resilience, and the differentiation of SMEs organizational resilience according to the teleworking style they prefer. The research model and hypotheses were examined by using the Structural Equation Modeling technique on the data collected by the survey method by interviewing 500 SME owners/partners/senior executives operating in the service sector in Turkey. In addition, teleworking methods were compared with post-hoc tests. As the results, technology, market, learning, and entrepreneurial orientations affect organizational resilience positively and significantly. Technology orientation plays an important role for companies to have telework skills in order to ensure business continuity and to increase their organizational resilience. It was determined that organizational resilience in SMEs differed according to the type of telework. The systematic and regular types of telework adopted by firms provide higher organizational resilience than those applied in exceptional and temporary situations. And companies with different strategic orientations combinations will likely have higher organizational resilience. With its perspective and findings, this research both contributes to the relevant literature and is an eye-opener for practitioners.

References

  • Al-Hakimi, M. A. & Borade, D. B. (2020). The impact of entrepreneurial orientation on the supply chain resilience. Cogent Business & Management, 7(1), 1-18.
  • Anderson, B. S., Kreiser, P. M., Kuratko, D. F., Hornsby, J. S. & Eshima, Y. (2015). Reconceptualizing entrepreneurial orientation. Strategic Management Journal, 36(10), 1579–1596.
  • Annarelli, A. & Nonino, F. (2016). Strategic and operational management of organizational resilience: Current state of research and future directions. Omega, 62, 1-18.
  • Baykal, E. (2019). Boosting innovative work behavior in organizations through absorptive capacity. Journal of Organizational Behavior Review, 1(1), 16-33.
  • Baykal, E. (2022). Succession in family business through authentic leadership. In Research Anthology on Strategies for Maintaining Successful Family Firms (p.488-503). IGI Global.
  • Brummelhuis, L. L., Bakker, A. B., Hetland, J. & Keulemans, L. (2012). Do new ways of working foster work engagement? Psicothema, 24(1), 113-120.
  • Brykman, K. M. & King, D. D. (2021). A resource model of team resilience capacity and learning. Group & Organization Management, 46(4), 737-772.
  • Bulut, Ç. (2007). Stratejik Oryantasyonlar ve Firma Performansı. Doktora Tezi. Gebze Teknik Üniversitesi, Sosyal Bilimler Enstitüsü, Gebze.
  • Busu, M. & Gyorgy, A. (2021). The mediating role of the ability to adapt to teleworking to increase the organizational performance. The Amfiteatru Economic Journal, 23(58), 654-654.
  • Campisi, T., Basbas, S., Skoufas, A., Akgün, N., Ticali, D. & Tesoriere, G. (2020). The impact of COVID-19 pandemic on the resilience of sustainable mobility in Sicily. Sustainability, 12(21), 8829.
  • Chiva, R., Ghauri, P. & Alegre, J. (2014). Organizational learning, innovation and internationalization: A complex system model. British Journal of Management, 25(4), 687-705. doi:10.1111/1467-8551.12026.
  • Cho, C., Kim, B. & Oh, S. (2022). Effects of the entrepreneurial strategic orientation of social enterprises on organizational effectiveness: Case of South Korea. Administrative Sciences, 12(1), 19.
  • Chowdhury, M. M. H., & M. Quaddus. (2016). Supply chain readiness, response and recovery for resilience. Supply Chain Management: An International Journal, 21(6), 709–731.
  • Coleman, R. O. & Adim, C. V. (2019). Entrepreneurial proactiveness and organizational resilience in mobile telecommunication firms in Rivers State, Nigeria. The Strategic Journal of Business & Change Management, 6(3), 454-465.
  • Contreras, F. & Baykal, E. (2021). Effect of the firm’s absorptive capacity on the work engagement of white-collar employees in Istanbul. In Strategic Outlook in Business and Finance Innovation: Multidimensional Policies for Emerging Economies, edited by Dinçer, H. & Yüksel, p.59-71. Emerald Publishing Limited.
  • De Menezes, L. M. & Kelliher, C. (2017). Flexible working, individual performance, and employee attitudes: Comparing formal and informal arrangements. Human Resource Management, 56(6), 1051-1070.
  • Dionysus, R., & Arifin, A. Z. (2020). Strategic orientation on performance: The Resource based view theory approach. Jurnal Akuntansi, 24(1), 136-153.
  • Duchek, S. (2020). Organizational resilience: A capability-based conceptualization. Business Research, 13, 215–246.
  • Eshegheri, A. E. & Korgba, F. (2017). Entrepreneurial orientation and resilience of medium scale businesses in Nigeria. European Journal of Business and Management, 9(35), 7-12.
  • Eurofound & the ILO (2017). Working anytime, anywhere: The effects on the world of work. Publications Office of the European Union, Luxembourg, and the International Labour Office, Geneva.
  • Fiksel, J., Polyviou, M., Croxton, K. L. & Pettit, T. J. (2015). From risk to resilience: Learning to deal with disruption. MIT Sloan Management Review, 56(2), 79–86.
  • Geciene, J. (2021). Organizational resilience management in the face of a crisis: Results of a survey of social service institutions before and during a Covid-19 Pandemic. Contemporary Research on Organization Management and Administration, 9(1), 32–42.
  • Goaill, M. M. & Al-Hakimi, M. A. (2021). Does absorptive capacity moderate the relationship between entrepreneurial orientation and supply chain resilience? Cogent Business & Management, 8(1), 1-19.
  • Grinstein A. (2008). The relationships between market orientation and alternative strategic orientations. European Journal of Marketing, 42(1/2), 115–134.
  • Gupta, S., Tuunanen, T., Kar, A. K. & Modgil, S. (2022). Managing digital knowledge for ensuring business efficiency and continuity. Journal of Knowledge Management (Early Access).
  • Hakala, H. (2011). Strategic orientations in management literature: Three approaches to understanding the interaction between market, technology, entrepreneurial and learning orientations. International Journal of Management Reviews 13(2), 199-217.
  • Hillmann, J. & Guenther, E. (2021). Organizational resilience: A valuable construct for management research? International Journal of Management Reviews, 23(1), 7-44.
  • Huang, A. & Farboudi Jahromi, M. (2021). Resilience building in service firms during and post COVID-19. The Service Industries Journal, 41(1-2), 138-167.
  • ILO, (2009). Business Continuity Planning, Guideliness for small and medium sized enterprises, Prevent and Prepare for Pandemics. (10.06.2022): https://www.ilo.org/wcmsp5/groups/public/---ed_emp/documents/publication/wcms_115048.pdf. ILO, (2020a) COVID-19: Guidance for labour statistics data collection, Defining and measuring remote work, telework, work at home and home-based work. (10.06.2022): https://ilo.org/wcmsp5/groups/public/---dgreports/---stat/documents/publication/wcms_747075.pdf. ILO. (2020b). ILO Monitor: COVID-19 and the world of work. Third edition. (10.06.2022): https://www.ilo.org/wcmsp5/groups/public/@dgreports/@dcomm/documents/briefingnote/wcms_743146.pdf. ILO, (2020c). Teleworking during the COVID-19 Pandemic and beyond a practical guide. Genevera, p.1-47.
  • Mandal, S. (2020). Exploring the impact of healthcare agility and resilience on sustainable healthcare performance: Moderating role of technology orientation. International Journal of Sustainable Strategic Management, 8(1), 3-23.
  • Mandal, S. (2019). Exploring the influence of IT capabilities on agility and resilience in tourism: Moderating role of technology orientation. Journal of Hospitality and Tourism Technology, 10, 401–414.
  • Mandal, S. (2017). The Influence of organizational culture on healthcare supply chain resilience: Moderating role of technology orientation. Journal of Business & Industrial Marketing, 32(8), 1021–1037.
  • Mandal, S. & Saravanan, D. (2019). Exploring the influence of strategic orientations on tourism supply chain agility and resilience: an empirical investigation. Tourism Planning & Development, 16(6), 612-636.
  • Martinelli, E. & Tagliazzucchi, G. (2019). Entrepreneur’s resilience to natural disasters: A Survey in the retail sector. Sinergie Italian Journal of Management, 37(1), 43-62.
  • Masa’deh, R., Al-Henzab, J., Tarhini, A. & Obeidat, B. Y. (2018). The associations among market orientation, technology orientation, entrepreneurial orientation and organizational performance. Benchmarking: An International Journal, 25(8), 3117–3142.
  • Matsuno, K., Mentzer, J. T. & Rentz, J. O. (2005). A conceptual and empirical comparison of three market orientation scales. Journal of Business Research, 58(1), 1–8.
  • Moglia, M., Hopkins, J. & Bardoel, A. (2021). Telework, hybrid work and the United Nation’s Sustainable Development Goals: Towards policy coherence. Sustainability, 13(16), 9222.
  • Mokline, B. & Ben Abdallah, M. A. (2021). Organizational resilience as response to a crisis: case of COVID-19 crisis. Continuity and Resilience Review, 3(3), 232-247.
  • Narver, J. C. & Slater, S. F. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54(4), 20-35.
  • Okello, D. O. & Luttah, F. J. (2022). Effects of market orientation on farmer resilience and dairy farm performance in emerging economy. Cogent Business & Management, 9(1), 1-15.
  • O'Regan, N. & Ghobadian, A. (2006). Perceptions of generic strategies of small and medium sized engineering and electronics manufacturers in the UK: The applicability of the Miles and Snow typology. Journal of Manufacturing Technology Management, 17(5), 603-620.
  • Quinton, S., Canhoto, A., Molinillo, S., Pera, R. & Budhathoki, T. (2018). Conceptualising a digital orientation: antecedents of supporting SME performance in the digital economy. Journal of Strategic Marketing, 26(5), 427-439.
  • Ruiz-Martin, C., Lopez-Paredes, A. & Wainer, G. (2018). What we know and do not know about organizational resilience. International Journal of Production Management and Engineering, 6(1), 11–28.
  • Sahi, G. K., Gupta, M. C. & Cheng, T. C. E. (2020). The effects of strategic orientation on operational ambidexterity: A study of indian SMEs in the industry 4.0 era. International Journal of Production Economics, 220, 107395.
  • Senbeto, D. L. & Hon, A. H. (2020). Market turbulence and service innovation in hospitality: examining the underlying mechanisms of employee and organizational resilience. The Service Industries Journal, 40(15-16), 1119-1139.
  • Sheffi, Y. & Rice, J. (2005). A supply chain view of the resilient enterprise. MIT Sloan Management Review, 47(1), 41–48.
  • Shim, Y., Seo, J. & Park, E. (2021). A Study on the strategic orientation and the performance of IT startups: The Moderating effect of corporate social responsibility orientation. Asia-Pacific Journal of Business Venturing and Entrepreneurship, 16(1), 127-138.
  • Syed, H. A., Schorch, M, Hassan, S.S., Skudelny, S., Grinko, M. & Pipek, V. (2020). From technology adoption to organizational resilience: a current research perspective. Siegen.
  • Teixeira, E. D. O. & Werther, W. B. Jr. (2013). Resilience: Continuous renewal of competitive advantages. Business Horizons, 56, 333–342.
  • Tortorella, G. L., Fogliatto, F. S., Saurin, T. A., Tonetto, L. M. & McFarlane, D. (2022). Contributions of Healthcare 4.0 digital applications to the resilience of healthcare organizations during the COVID-19 outbreak. Technovation, 111, 102379.
  • Tsou, H. T., Chen, J. S. & Liao, W. H. (2014). Market and technology orientations for service delivery innovation: The link of innovative competence. Journal of Business & Industrial Marketing, 29(6), 499-513.
  • TURKSTAT, (2020a). Small and medium enterprise statistics. Retrieved from (10.06.2022): https://data.tuik.gov.tr/Bulten/Index?p=Kucuk-ve-Orta-Buyuklukteki-Girisim-Istatistikleri-2020-41129.
  • TURKSTAT, (2020b). Annual industry and service statistics. Retrieved from (10.06.2022): https://data.tuik.gov.tr/Bulten/Index?p=Y%C4%B1ll%C4%B1k-Sanayi-ve-Hizmet-%C4%B0statistikleri-2020-37190.
  • Vogus, T. J. & Sutcliffe, K. M. (2007). Organizational resilience: towards a theory and researchagenda. In: 2007 IEEE International Conference on Systems, Man and Cybernetics, 7–10 October, Montreal, p.3418–3422.
  • Wales, W. J., Covin, J. G. & Monsen, E. (2020). Entrepreneurial orientation: The necessity of a multilevel conceptualization. Strategic Entrepreneurship Journal, 14(4), 639-660.
  • Wicker, P., Filo, K. & Cuskelly, G. (2013). Organizational resilience of community sport clubs impacted by natural disasters. Journal of Sport Management, 27, 510-525.
  • Williams, T. A., Gruber, D. A., Sutcliffe, K. M., Shepherd, D. A. & Zhao, E. Y. (2017). Organizational response to adversity: Fusing crisis management and resilience research streams. Academy of Management Annals, 11(2), 733-769.
  • World Bank. (14.04.2020). Workbook: SME-COVID19. (Online, 10.06.2022). https://www.worldbank.org/en/data/interactive/2020/04/14/map-of-sme-support-measures-in-response-to-covid-19
  • Yu, W., Chavez, R., Jacobs, M. A. & Wong, C. Y. (2022). Openness to technological innovation, supply chain resilience, and operational performance: Exploring the role of information processing capabilities. IEEE Transactions on Engineering Management (Early Access).
  • Zehir, C., Narcıkara, E. (2016). Effects of resilience on productivity under authentic leadership. Procedia-Social and Behavioral Sciences, 235, 250-258.
  • Zhong, M. (2021). Research on the organizational resilience construction of SMEs under the background of VUCA. 2021 International Conference on Electronic Commerce, Engineering Management and Information Systems, p.438-443. Francis Academic Press: UK.
  • Zhou, K. Z., Yim, C. K. & Tse, D. K. (2005). The effects of strategic orientations on technology-and market-based breakthrough innovations. Journal of Marketing, 69(2), 42-60.
  • Zighan, S., Abualqumboz, M., Dwaikat, N. & Alkalha, Z. (2021). The role of entrepreneurial orientation in developing SMEs resilience capabilities throughout COVID-19. The International Journal of Entrepreneurship and Innovation, 23(4), 227-239.
There are 63 citations in total.

Details

Primary Language English
Journal Section Research Articles
Authors

Halil Yorulmaz 0000-0002-4497-323X

Elif Baykal

Serkan Eti

Publication Date January 31, 2023
Published in Issue Year 2023 Volume: 20 Issue: 51

Cite

APA Yorulmaz, H., Baykal, E., & Eti, S. (2023). Effects of Teleworking and Strategic Orientations on Resilience in the Post-Pandemic Period. OPUS Journal of Society Research, 20(51), 30-42. https://doi.org/10.26466/opusjsr.1207071