Health Services Accreditation: What is The Evidence That The Benefits, Value and Impact?

Abstract

This study purposes to evaluate how the benefit, value and impact of accreditation can be optimize the quality of patient care in a health care organization and what kind of achievement for accreditation of health services in Turkey. This study provides a thematic review of the literature related to benefit, value and impact of health services accreditation. At the same time, the literature search focused on these issues. In this context, we searched well-known databases (i.e. EBSCOHOST, ScienceDirect, ERIC, Springer LINK, Scopus, Web of Science) from 2003 until 2018 for English and Turkish language. Institutions and organizations seeking to provide quality healthcare services should measure the quality of the service they present, plan and implement improvements in the order of employee, clinic and institutional level, and make the re-evaluation process continuous within a system. The necessity of a reliable audit in health services is important in terms of ensuring and maintaining confidence in health professionals, experts and institutions. According to published evidence, accreditation is one of the evaluating tools in health care organizations and in the accreditation, by a third party confirms that the service is in compliance with standards.

Keywords

• Accreditation,audit,impact of accreditation,benefit of accreditation,value of accreditation

Sağlık Hizmetleri Akreditasyonu: Faydası, Önemi ve Etkisi Nedir?

Öz

Bu çalışma, akreditasyonun yararı, önemi ve etkisinin sağlık hizmeti sunan bir kuruluşta hasta bakım kalitesini nasıl iyileştireceğini ve Türkiye’de sağlık hizmetleri akreditasyona yönelik ne tür kazanımlar olduğunu değerlendirmek amacıyla yapılmıştır. Çalışma sağlık hizmetleri akreditasyonunun yararı, değeri ve etkisi ile ilgili literatürün tematik bir incelemesini sunmaktadır. Aynı zamanda literatür araştırması bu konulara odaklanmıştır. Bu kapsamda 2003'ten 2018'e kadar İngilizce ve Türkçe dillerinde iyi bilinen veri tabanları (örn. EBSCOHOST, ScienceDirect, ERIC, Springer LINK, Scopus, Web of Science) araştırılmıştır. Kaliteli sağlık hizmeti sunmak isteyen kurum ve kuruluşlar, sunduğu hizmetin kalitesini ölçmek, çalışan, klinik ve kurum düzeyinde iyileştirmeler planlayıp uygulamak ve yeniden değerlendirme sürecini bir sistem dahilinde sürekli hale getirmek durumundadır. Sağlık hizmetlerinde güvenilir bir değerlendirmenin gerekliliği; sağlık profesyonellerine, uzmanlarına ve kurumlarına güvenin sağlanması ve sürdürülmesi açısından önemlidir. Yayınlanan kanıtlara göre akreditasyon, sağlık kuruluşlarını değerlendirmede kullanılan araçlardan birisidir ve akreditasyonda üçüncü bir taraf, standartlara uygun hizmet sunulduğunu yapılan denetimlerle doğrulamaktadır. 

Anahtar Kelimeler

• Akreditasyon,denetim,akreditasyonun etkisi,akreditasyonun faydası,akreditasyonun önemi

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