Sürdürülebilir tedarik zinciri yönetiminde DEMATEL yöntemiyle tedarikçi değerlendirme kriterlerinin incelenmesi ve sağlık sektöründe bir uygulama

Year 2017, Volume: 23 Issue: 4, 477 - 485, 18.08.2017

İre Uçal Sarı , Beyzanur Çayır Ervural Semih Bozat

Abstract

Tedarik
zinciri, hammaddenin temin edilmesinden nihai müşteriye ulaşılmasına kadar
yapılan tüm faaliyetleri kapsayan bir değer zinciri yönetimidir. Müşteri
memnuniyetini sağlayacak biçimde malzeme, bilgi ve para kontrolünü sağladığı
için firmaların vazgeçemediği bir yönetim strateji modelidir. Sürdürülebilir
tedarik zinciri kavramı, doğal kaynakların tüketilmesi hususunda toplumsal
farkındalığın artmasıyla ortaya çıkmıştır. Bu olguya göre firmalar ekonomik,
çevresel ve sosyal boyutlar altında tedarik zinciri faaliyetlerini sürdürerek
varlıklarını devam ettirmektedir. Bu çalışmada İstanbul’da sağlık alanında
faaliyet gösteren bir firmanın sürdürülebilir tedarik zincirinde tedarikçi
seçimi konusunda tedarikçilerin sürdürülebilirlik performanslarını ölçebilmek
için DEMATEL (Decision Making Trial and Evaluation Laboratory) yöntemi
uygulanmıştır. Yapılan çalışmada çok kriterli karar verme yöntemi yardımıyla
sürdürülebilir tedarik zincirinin performansını en çok arttıracak performans
kriterinin verilen kriterler arasından seçilmesi üzerine çalışılmıştır.

Keywords

Tedarik zinciri yönetimi, Sürdürülebilirlik, DEMATEL

Analyzing criteria used in supplier evaluation by DEMATEL method in sustainable supply chain management and an application to health sector

Abstract

Supply
chain is a value chain management, which consists of all activities beginning
from purchasing of the raw materials until delivering the goods to consumers.
It is an indispensable strategic management model since it offers controlling
materials, information and money according to customer satisfaction. The
concept of sustainable supply chain has emerged with increasing public
awareness on exhaustion of the natural resources. According to this phenomenon,
companies maintain their existence with ongoing supply chain operations under
economic, environmental and social dimensions. In this study, a supplier
selection problem in a healthcare company is analyzed with utilizing Decision
Making Trial and Evaluation Laboratory (DEMATEL) approach under sustainable
supply chain management concept in order to measure suppliers’ sustainability
performances. By the help of this multi criteria decision-making method, the
most efficient performance criterion is selected among the criteria in order to
improve sustainable supply chain performance.

Keywords

Supply chain management, Sustainability, DEMATEL

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