IN TERMS OF HOSPITAL MANAGEMENT, EMPLOYEE PERCEPTION OF HOSPITAL AUTOMATION SYSTEM

Year 2017, , 770 - 782, 30.06.2017

Munevver Koca Yildirim Gulhan , Salim Yilmaz

https://doi.org/10.17261/Pressacademia.2017.657

Abstract

It was aimed
to determine the perception levels of nurse and medical secretary-data entry
staffs who working in Adana Numune Training and Research Hospital Seyhan
Application Center which constitutes the health records of Health Information
Systems and actively uses Hospital Information Management Systems in the study.
249 nurses and 114 medical secretaries-data entry staffs who working in the
Adana Numune Training and Research Hospital Seyhan Application Center
constitute the universe of research. 83 of them are nurses and 38 of them are
medical secretary-data entry staffs constitute the research sample.  Survey method was preferred in the research
and samples were randomly selected. Cronbach's alpha test was used for survey’s
validity and reliability. Dependent variable is level of perception; Independent
variable is demographic characteristics in the study. Evaluation of the data
was done in the SPSS 18 program. As a result of the study, it was determined
that the perception of the hospital automation system was higher among the data
entry staffs in those who graduated from high school. It was seen that nurses
thought that they did not have all the authority to use the system, that they
encountered frequent problems in the system, that the problems were not
resolved in a short time, that the system did not make work easier enough and did
not meet expectations, The data entry staffs stated that they were educated
about the subject and the nurses did not take it. Both groups found that the
system was useful for patient operations and laboratory operations.

 

Keywords

Hospital information system, hospital staff, perception level, nurses, medical secretaries

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