Bu araştırmanın amacı turizm işletmelerinde çalışan personelin kültürlerarası duyarlılık düzeylerinin belirlenmesi ve çalışanların demografik özelliklerine göre kültürlerarası duyarlılık düzeyleri arasında anlamlı fark olup olmadığının tespitidir. Çalışma Edremit Körfezinde faaliyet gösteren Turizm işletmelerinde (konaklama işletmeleri ve seyahat acentaları)kolayda örnekleme yöntemiyle belirlenen 517 çalışan ile anket aracılığıyla veri toplanarak gerçekleştirilmiştir. Araştırma verilerinin analizinde açıklayıcı faktör analizi ile farklılık analizlerinde bağımsız örneklem “t testi” ve tek yönlü varyans analizi kullanılmıştır. Araştırma sonucunda çalışanların demografik özelliklerine göre kültürlerarası duyarlılık düzeylerinde anlamlı farklılıklar tespit edilmiştir
The aim of this study was to determine the level of intercultural sensitivity among the staff working in the tourism business and the employees of intercultural sensitivity levels according to age is to determine whether the significant difference. The study which of tourism businesses operating in the Gulf of Edremit (hospitality business and travel agents), the data collected through the survey to work with 517 determined by the easy sampling method. In analysis of the data, factor analysis, independent samples "t test" and is used one-way analysis of variance. As a result, significant differences in demographic characteristics of intercultural sensitivity level employees have been identified
Other ID | JA75PS98ZR |
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Journal Section | Articles |
Authors | |
Publication Date | June 1, 2016 |
Published in Issue | Year 2016 Volume: 2 Issue: 1 |
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