REGARDING THE QUALITY ORIENTED DEVELOPMENT AND AN OVERVIEW OF SUSTAINABILITY OF THIS APPROACH FOR INDUSTRIAL/SERVICE SECTORS: A CASE STUDY FOR SUPPLY CHAIN AND PRODUCTION SYSTEM OF XB FIRM

Year 2017, Volume: 5 Issue: 1, 111 - 123, 30.06.2017

Aysenur Erdil Mehtap Erdil

https://doi.org/10.17261/Pressacademia.2017.579

Abstract

Six sigma
provides to reduce cost by improving productivity and this method achieves this
by focusing on the reduction of both defects and non-value added facilities.
This method aims to reach zero defect in the theory improving supply chain
processes. For extending and improving the effectiveness of supply chains, the
critical processes of these systems must be developped. when the amount of
users increase in the supply chain, processes and steps of systems will be more
complex. There is an effective and usable method named as six sigma. This
perspective aims to provide zero defect in the theory developping stages of
supply chain. In the practical and implementation life, it is impossible
because of changes, diversification in the life.   This methodology has been chosen as a
quality improvement technique to solve the problem in a production and supply
chain system for industrial sector. By this way sustainability of Supply
chains’ and production processes can be provided and improved continuously.
This study aims to present literature survey and overview about this quality
method, six sigma and supply chain. This research includes some implementation
stories, backgrounds of firms of services and industrial sectors. At the end of
this study, it presents a case study of XB company and some suggestions can be
offered about the case study according to the results.       

Keywords

Quality oriented, six sigma, sustainability, supply chain, production

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