GÜNCEL BİR KAVRAM OLARAK MEŞRU OLMAYAN GÖREVLER: SİSTEMATİK BİR İNCELEME

Server Sevil Akyürek; Özge Can

doi:10.30794/pausbed.740233

GÜNCEL BİR KAVRAM OLARAK MEŞRU OLMAYAN GÖREVLER: SİSTEMATİK BİR İNCELEME

Abstract

Görev bağlantılı kendine özgü bir stres etkeni olan meşru olmayan görevler (MOG), örgütsel davranış yazınında nispeten yeni bir kavram olarak karşımıza çıkmaktadır. Bir görev, makul beklentiler çerçevesinde oluşan iş normlarına uyduğu oranda meşru; bu normları çiğnediği oranda gayrı-meşru sayılır (Semmer vd., 2010). Bu görevleri yapmak durumunda bırakılan çalışanlar rol çatışması ve belirsizliği yaşamaya başlar. Çalışan ve örgüt açısından önemli sonuçları olmasına rağmen MOG kavramı şimdiye dek yeterince incelenmemiş, kuramsal ve görgül katkısı tam olarak anlaşılamamıştır. Bu çalışmanın amacı, sistematik yazın incelemesi yoluyla MOG kavramını ilk kez bütünsel bir yaklaşımla incelemek ve tüm yönleriyle tartışmaktır. Bulgular, MOG yazınının iş yaşamındaki çalışan - görev etkileşiminin ilişkisel ve psikolojik boyutlarını açıklamada önemli bir potansiyel taşıdığını göstermektedir.

Keywords

meşru olmayan görevler,mantıksız görevler,gereksiz görevler,stres etkenleri,benliğe saldırı olarak stres kuramı

References

Ahmed, F.S., Eatuogh, E.M. ve Ford, M.T. (2018). “Relationships between illegitimate tasks and change in work-family outcomes via interactional justice and negative emotions”, Journal of Vocational Behavior, 104, 14–30.
Akyürek, S. ve Can, Ö. (2017). “Meşru Olmayan Görevler, Rol Özellikleri ve Kimlik Tehdidi: Kavramsal Bir Model Önerisi”, 25.Ulusal Yönetim ve Organizasyon Kongresi Bildiri Kitabı, (s.762-769), 25-27 Mayıs, Ankara.
Akyürek, S. ve Can, Ö. (2019). “Meşru Olmayan Görevler: Türkiye’deki Öğretmenler Üzerine Nitel Bir Araştırma”,27.Ulusal Yönetim ve Organizasyon Kongresi Bildiri Kitabı (s.997-1005), 18-20 Nisan, Antalya.
Ali, G., Naveed, F., Rizvi, T. ve Hameed, V. U. (2019). “The Effect of Task Illegitimacy on the Wellness of Employees”, UCP Management Review, 2/2, 5-20. Apostel, E., Syrek, C. J., ve Antoni, C. H. (2017). “Turnover intention as a response to illegitimate tasks: The moderating role of appreciative leadership”, International Journal of Stress Management, 25/3, 234-249.
Bakker, A. B., ve Demeroutti, E. (2007). “The job demands-resources model: State of the art”, Journal of Managerial Psychology, 22/3, 309-328.
Biddle, B. J. (1986), “Recent Development in Role Theory”, Annual Review of Sociology, 12, 67-92.
Björk, L., Bejerot, E., Jacobshagen, N. ve Harenstam, E. (2013). “I shouldn’t have to do this: Illegitimate tasks as a stressor in relation to organizational control and resource deficits”, Work & Stress, 27/3: 262–277.
Eatough, E. M., Meier, L., Igic, A., Elfering, A., Spector, P. E. ve Semmer, N. K. (2016). “You want me to do what? Two daily diary studies of illegitimate tasks and employee well-being”, Journal of Organizational Behavior,37: 108–127.

Faupel, S., Otto, K., Krug, H. ve Kottwitz, M. A. (2016).“Stress at school: A qualitative study on illegitimate tasks during teacher training”, Frontiers in Psychology, 7, 1-12.
Fila, M. J. ve Eatough, E. (2018). “Extending knowledge of illegitimate tasks: Student satisfaction, anxiety, and emotional exhaustion”, Stress & Health, 34, 152–162.
Folkman, S. ve Lazarus, R. S. (1985). “If it changes it must be a process: Study of emotion and coping during three stages of a college examination”, Journal of Personality and Social Psychology, 48/19: 150–170.
Hackman, J. R. ve Oldham, G.R. (1976). “Motivation through the design of work: Test of a theory”, Organizational Behaviour and Human Performance, 16/2, 250-279.
Haslam, S. A. ve Ellemers, N. (2005). “Social identity in industrial and organizational psychology: Concepts, controversies, and contributions”, International Review of Industrial and organizational psychology, 20, 39–118.
Hobfoll, S. E. (1989). “Conservation of resources—A new attempt at conceptualizing stress”, American Psychologist,44/3, 513-524.
Kottwitz, M.U., Schnyder, R., Berset, M. ve Elfering, A. (2017). “Thirst at Work Implies More Than Just InadequateFacilities for breaks”, Applied Psychophysiology and Biofeedback, 42, 223-234.
Kottwitz, M. U., Meier, L., Jacobshagen, N., Kalin, W., Elfering, A., Hennig ve Semmer, N. K. (2013). “Illegitimate tasks associated with higher cortisol levels among male employees when subjective health is relatively low: An intra-individual analysis”, Scandinavian Journal of Work Environment & Health, 39/3, 310-318.
Ma, J. ve Peng, Y. (2019). “The performance costs of illegitimate tasks: The role of job identity and flexible role orientation”, Journal of Vocational Behavior, 110: 144-154.
Madsen, I., Tripathi, M., Borritz, M., ve Rugulies, R. (2014). “Unnecessary work tasks and mental health: A prospective analysis of Danish human service workers”, Scandinavian Journal of Work, Environment & Health, 40/6, 631-638.
Meier, L. L. ve Semmer, N.K. (2018). “Illegitimate tasks as assessed by incumbents and supervisors: Converging only modestly but predicting strain as assessed by incumbents, supervisors, and partners”, European Journal of Work& Organizational Psychology, 27/6: 764-776.
Minei, E. M., Eatough, E. M. ve Cohen-Charash, Y. (2018). “Managing illegitimate task requests through explanation and acknowledgment: A discursive leadership approach”,Management Communication Quarterly, 32/3, 374-397.
Morrison, E. W. ve Robinson, S. L. (1997).“When employees feel betrayed: A model of how psychological contract violation develops”, Academy of Management Review, 22/1, 226–256.
Mugayar-Baldocchi, M. A., Fila, M., Gray, M. E. ve Eatough, E. M. (2019).“’I won't do this again!’ An Intersectional Perspective on Illegitimate Tasks on MTurk”, Society for Industrial & Org. Psychology Conference, 2019.
Munir, H., Jamil, A., ve Ehsan, A. (2017),“Illegitimate tasks and their impact on work stress: The mediating role of anger”, InternationalJournal of Business & Society,18/3, 545-566.
Muntz, J., Dormann, C. ve Kronenwett, M. (2019). “Supervisors’ relational transparency moderates effects among employees’illegitimate tasks and job dissatisfaction: a four-wave panel study”, European Journal of Work and Organizational Psychology, 28/4, 485-497.
Muntz, J. ve Dormann, C. (2020).“Moderating effects of appreciation on relationships between illegitimate tasks and intrinsic motivation: A two-wave shortitudinal study”, European Journal of Work and Organizational Psychology, 1-14.
Omansky, R., Eatough, E. M. ve Fila, M. J. (2016). “Illegitimate tasks as an impediment to job satisfaction and intrinsic motivation: Moderated mediation effects of gender and effort-reward imbalance”, Frontiers in Psychology, 7/12, 1-12.
Pereira, D., Semmer, N. K., ve Elfering, A. (2014), “Illegitimate tasks and sleep quality: An ambulatory study”,Stress & Health, 30/3: 209-221.
Pindek, S., Demircioğlu, E., Howard, D. J., Eatough, E. M., ve Spector, P. E. (2019). “Illegitimate tasks are not created equal: Examining the effects of attributions on unreasonable and unnecessary tasks”,Work & Stress, 33/3, 231-246.
Podsakoff, N. P., Lepine, J. A. ve Lepine, M. A. (2007). “Differential Challenge Stressor–Hindrance StressorRelationships with Job Attitudes, Turnover Intentions, Turnover and Withdrawal Behavior:A Meta-Analysis”,Journal of Applied Psychology, 92/2, 438–454.
Rizzo, J. R., House, R. J. ve Lirtzman, S. I. (1970). “Role conflict and ambiguity in complex organizations”, Administrative Science Quarterly,15: 150–163.
Schmitt, A., Ohly, S. ve Kleespies, N. (2015). “Time Pressure Promotes Work Engagement: Test of Illegitimate Tasks as Boundary Condition”,Journal of Personnel Psychology, 14(1), 28–36.
Schulte-Braucks, J., Baethge, A., Dormann, C. ve Vahle-Hinz, T. (2019). “Get Even and Feel Good? Moderating Effects of Justice Sensitivity and Counterproductive Work Behavior on the Relationship between Illegitimate Tasks and self-Esteem”, Journal of Occupational Health Psychology, 24/2: 241–255.
Sedikides, C. ve Strube, M. J. (1997). “Self-evaluation: To thine own self be good, to thine own self be sure, to thine own self be true, and to thine own self be better”, Advances in Experimental Social Psychology, Vol. 29 (Ed.P. Zanna), Academic Press: 209-269.
Semmer, N. E., Jacobshagne, N., Meier, L. L., Elfering, A., Beehr, T. A., Kalin, W. ve Tchan, F. (2015). “Illegitimate tasksas a source ofwork stress”,Work & Stress,29/1, 32-56.
Semmer, N. K., Tschan, F., Meier, M. L., Facchin, S. ve Jacobshagen, N. (2010). “Illegitimate tasks and counterproductive work behavior”,Applied Psychology: An International Review, 59/1, 70–96.
Semmer, N. (2007). “Occupational stress research: The "stress as offense to self" perspective”, Occupational Health Psychology: European Perspectives on Research, Education and Practice, (Ed. J. Houdmontve S. McIntyre), Caste lo da Maia, ISMAI: 43-60.
Siegrist, J. (2002). “Effort-reward imbalance at work and health”, Research in Occupational Stress and Well-being: Vol.2. Historical and Current Perspectives on Stress and Health, (Ed. P. L. Perrewé ve D. C. Ganster), Elsevier: 261-291.
Sonnentag, S. ve Lischetzke, T. (2018).“Illegitimate Tasks Reach into Afterwork Hours: A Multilevel Study”, Journal of Occupational Health Psychology, 23(2), 248–261.
Stocker, D., Jacobshagen, N., Semmer, N. K. ve Annen, H. (2010). “Appreciation at work in the Swiss armed forces”, Swiss Journal of Psychology, 69/2, 117–124. Thoits, P. A. (1991). “On merging identity theory and stress research”, Social Psychology Quarterly, 54/2, 101-112.
Thun, S., Halsteinli, V. ve Løvseth, L. (2018). “A study of unreasonable illegitimate tasks, administrative tasks, and sickness presenteeism amongst Norwegian physicians: An everyday struggle”, BMCHealth Services Research,18: 407-417.
van Schie, S., Güntert, S. T. ve Wehner, T. (2014). “How dare to demand this from volunteers! The impact of illegitimate tasks”, Voluntas, 25/4, 851–868.
Vroom, V. H. (1964), Work and motivation, New York, NY: Wiley &Sons.
Zareen, M., Razzaq, K. ve Mujtaba, B.G. (2013). “Job Design and Employee Performance: The Moderating Role of employee Psychological Perception”, European Journal of Business &Management, 5/5, 46-55.
Zhou, Z. E., Eatough, E.M. ve Wald, D. R. (2018). “Feeling insulted? Examining end-of- work anger as a mediator in the relationship between daily illegitimate tasks and next-day CWB”, Journal of Organizational Behaviour, 39: 911–921.

Details

Primary Language

Turkish

Subjects

Finance

Journal Section

Research Article

Authors

Server Sevil Akyürek ^*
0000-0001-6286-8399
Türkiye

Özge Can
0000-0001-8362-6719
Türkiye

Publication Date

January 8, 2021

Submission Date

May 20, 2020

Acceptance Date

June 21, 2020

Published in Issue

Year 2021 Number: 42

DOI

https://doi.org/10.30794/pausbed.740233

IZ

https://izlik.org/JA86DZ79UY

Cite

RIS / Bibtex

APA

Akyürek, S. S., & Can, Ö. (2021). GÜNCEL BİR KAVRAM OLARAK MEŞRU OLMAYAN GÖREVLER: SİSTEMATİK BİR İNCELEME. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 42, 238-260. https://doi.org/10.30794/pausbed.740233

AMA

1.Akyürek SS, Can Ö. GÜNCEL BİR KAVRAM OLARAK MEŞRU OLMAYAN GÖREVLER: SİSTEMATİK BİR İNCELEME. PAUSBED. 2021;(42):238-260. doi:10.30794/pausbed.740233

Chicago

Akyürek, Server Sevil, and Özge Can. 2021. “GÜNCEL BİR KAVRAM OLARAK MEŞRU OLMAYAN GÖREVLER: SİSTEMATİK BİR İNCELEME”. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, nos. 42: 238-60. https://doi.org/10.30794/pausbed.740233.

EndNote

Akyürek SS, Can Ö (January 1, 2021) GÜNCEL BİR KAVRAM OLARAK MEŞRU OLMAYAN GÖREVLER: SİSTEMATİK BİR İNCELEME. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 42 238–260.

IEEE

[1]S. S. Akyürek and Ö. Can, “GÜNCEL BİR KAVRAM OLARAK MEŞRU OLMAYAN GÖREVLER: SİSTEMATİK BİR İNCELEME”, PAUSBED, no. 42, pp. 238–260, Jan. 2021, doi: 10.30794/pausbed.740233.

ISNAD

Akyürek, Server Sevil - Can, Özge. “GÜNCEL BİR KAVRAM OLARAK MEŞRU OLMAYAN GÖREVLER: SİSTEMATİK BİR İNCELEME”. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 42 (January 1, 2021): 238-260. https://doi.org/10.30794/pausbed.740233.

JAMA

1.Akyürek SS, Can Ö. GÜNCEL BİR KAVRAM OLARAK MEŞRU OLMAYAN GÖREVLER: SİSTEMATİK BİR İNCELEME. PAUSBED. 2021;:238–260.

MLA

Akyürek, Server Sevil, and Özge Can. “GÜNCEL BİR KAVRAM OLARAK MEŞRU OLMAYAN GÖREVLER: SİSTEMATİK BİR İNCELEME”. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, no. 42, Jan. 2021, pp. 238-60, doi:10.30794/pausbed.740233.

Vancouver

1.Server Sevil Akyürek, Özge Can. GÜNCEL BİR KAVRAM OLARAK MEŞRU OLMAYAN GÖREVLER: SİSTEMATİK BİR İNCELEME. PAUSBED. 2021 Jan. 1;(42):238-60. doi:10.30794/pausbed.740233

Cited By

Meşru Olmayan Görevler Yazınına Dair Sistematik Bir Derleme ve Kavramsal Model Önerisi

Sosyal Mucit Academic Review

https://doi.org/10.54733/smar.1316552

Okul Yöneticilerinin Karar Verme Süreçlerini Etkileyen Faktörler: Etik Değerler ve Meşru Olmayan Görevler

Sosyal Mucit Academic Review

https://doi.org/10.54733/smar.1369539

GÜNCEL BİR KAVRAM OLARAK MEŞRU OLMAYAN GÖREVLER: SİSTEMATİK BİR İNCELEME

Abstract

Keywords

References

Details

Primary Language

Subjects

Journal Section

Authors

Publication Date

Submission Date

Acceptance Date

Published in Issue

DOI

IZ

Cite

Cited By

Meşru Olmayan Görevler Yazınına Dair Sistematik Bir Derleme ve Kavramsal Model Önerisi

Okul Yöneticilerinin Karar Verme Süreçlerini Etkileyen Faktörler: Etik Değerler ve Meşru Olmayan Görevler

The articles in this journal are licensed under a Creative Commons Attribution 4.0 International License.