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THE SOCIAL PROCESSES AND FACTORS AFFECTING ORGANIZATIONAL KNOWLEDGE CREATION AND SHARING IN NEW ZEALAND FIRMS

Year 2022, , 248 - 269, 20.04.2022

Zhu Zheng Zhou , Nazım Taşkın

https://doi.org/10.30794/pausbed.982782

Abstract

This research delves into social processes and antecedent factors that influence organizational knowledge creation and sharing in NZ firms. The ideal processes or barriers have not been fully explored, especially in New Zealand context where the paucity of research in knowledge management still exist. To extend the Knowledge Management research stream, the study incorporates these two theoretical views into a single conceptual model and extend the organizational knowledge creation theory by considering set theory in terms of social and motivational factors. We attempt to link social processes, trust, rewards and IT support constructs within a nomological network that could predict factors that might influence organizational knowledge creation and sharing in New Zealand firms. Data were gathered using an online survey and analyzed using Partial Least Squares technique. Results show that trust, hard rewards and certain social processes have positive impact on organizational knowledge creation and sharing. In addition, trust and soft rewards are found to be positively associated with peer mentoring. Use of IT is positively associated with knowledge combination. Implications of the study are discussed.

Keywords

Knowledge creation Knowledge sharing Social processes Rewards Trust Peer mentoring

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YENİ ZELANDA FİRMALARINDA ÖRGÜTSEL BİLGİ OLUŞTURMA VE PAYLAŞIMINI ETKİLEYEN SOSYAL SÜREÇLER VE FAKTÖRLER

Year 2022, , 248 - 269, 20.04.2022

Zhu Zheng Zhou , Nazım Taşkın

https://doi.org/10.30794/pausbed.982782

Abstract

This research delves into social processes and antecedent factors that influence organizational knowledge creation and sharing in NZ firms. The ideal processes or barriers have not been fully explored, especially in New Zealand context where the paucity of research in knowledge management still exist. To extend the Knowledge Management research stream, the study incorporates these two theoretical views into a single conceptual model and extend the organizational knowledge creation theory by considering set theory in terms of social and motivational factors. We attempt to link social processes, trust, rewards and IT support constructs within a nomological network that could predict factors that might influence organizational knowledge creation and sharing in New Zealand firms. Data were gathered using an online survey and analyzed using Partial Least Squares technique. Results show that trust, hard rewards and certain social processes have positive impact on organizational knowledge creation and sharing. In addition, trust and soft rewards are found to be positively associated with peer mentoring. Use of IT is positively associated with knowledge combination. Implications of the study are discussed.

Keywords

Knowledge creation Knowledge sharing Social processes Rewards Trust Peer mentoring

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There are 161 citations in total.

Details

Primary Language English
Subjects Public Administration
Journal Section Articles
Authors

Zhu Zheng Zhou 0000-0003-3233-2619

Nazım Taşkın 0000-0002-5327-9012

Publication Date April 20, 2022
Acceptance Date January 9, 2022
Published in Issue Year 2022

Cite

APA Zhou, Z. Z., & Taşkın, N. (2022). YENİ ZELANDA FİRMALARINDA ÖRGÜTSEL BİLGİ OLUŞTURMA VE PAYLAŞIMINI ETKİLEYEN SOSYAL SÜREÇLER VE FAKTÖRLER. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi(50), 248-269. https://doi.org/10.30794/pausbed.982782
AMA Zhou ZZ, Taşkın N. YENİ ZELANDA FİRMALARINDA ÖRGÜTSEL BİLGİ OLUŞTURMA VE PAYLAŞIMINI ETKİLEYEN SOSYAL SÜREÇLER VE FAKTÖRLER. PAUSBED. April 2022;(50):248-269. doi:10.30794/pausbed.982782
Chicago Zhou, Zhu Zheng, and Nazım Taşkın. “YENİ ZELANDA FİRMALARINDA ÖRGÜTSEL BİLGİ OLUŞTURMA VE PAYLAŞIMINI ETKİLEYEN SOSYAL SÜREÇLER VE FAKTÖRLER”. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, no. 50 (April 2022): 248-69. https://doi.org/10.30794/pausbed.982782.
EndNote Zhou ZZ, Taşkın N (April 1, 2022) YENİ ZELANDA FİRMALARINDA ÖRGÜTSEL BİLGİ OLUŞTURMA VE PAYLAŞIMINI ETKİLEYEN SOSYAL SÜREÇLER VE FAKTÖRLER. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 50 248–269.
IEEE Z. Z. Zhou and N. Taşkın, “YENİ ZELANDA FİRMALARINDA ÖRGÜTSEL BİLGİ OLUŞTURMA VE PAYLAŞIMINI ETKİLEYEN SOSYAL SÜREÇLER VE FAKTÖRLER”, PAUSBED, no. 50, pp. 248–269, April 2022, doi: 10.30794/pausbed.982782.
ISNAD Zhou, Zhu Zheng - Taşkın, Nazım. “YENİ ZELANDA FİRMALARINDA ÖRGÜTSEL BİLGİ OLUŞTURMA VE PAYLAŞIMINI ETKİLEYEN SOSYAL SÜREÇLER VE FAKTÖRLER”. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 50 (April 2022), 248-269. https://doi.org/10.30794/pausbed.982782.
JAMA Zhou ZZ, Taşkın N. YENİ ZELANDA FİRMALARINDA ÖRGÜTSEL BİLGİ OLUŞTURMA VE PAYLAŞIMINI ETKİLEYEN SOSYAL SÜREÇLER VE FAKTÖRLER. PAUSBED. 2022;:248–269.
MLA Zhou, Zhu Zheng and Nazım Taşkın. “YENİ ZELANDA FİRMALARINDA ÖRGÜTSEL BİLGİ OLUŞTURMA VE PAYLAŞIMINI ETKİLEYEN SOSYAL SÜREÇLER VE FAKTÖRLER”. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, no. 50, 2022, pp. 248-69, doi:10.30794/pausbed.982782.
Vancouver Zhou ZZ, Taşkın N. YENİ ZELANDA FİRMALARINDA ÖRGÜTSEL BİLGİ OLUŞTURMA VE PAYLAŞIMINI ETKİLEYEN SOSYAL SÜREÇLER VE FAKTÖRLER. PAUSBED. 2022(50):248-69.