Research Article
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Discussing the Digitalization of the State: A Bibliometric Analysis of the Digital Government Literature

Year 2022, Volume: 9 Issue: 1, 62 - 82, 23.06.2022
https://doi.org/10.34232/pjess.1110639

Abstract

This study aims to reveal the general view of scientific studies on the digitalization of the state from different perspectives by using bibliometric analysis method. Digital government represents the transformation of the public sector into the next stage of public administration and the delivery of Information and Communication Technology (ICT) based services. The digitization of government is a way to improve public services increase people's participation, transparency, accountability and inclusion. The study from 1998 to 2022, 764 documents in the WoS database were examined. Documents were classified, classified and visualized with Bibliometrix R Studio software. The study was filtered using "Digital Government" "Digital Governance". It was seen that a total of 1465 authors worked in this field in 77 countries. The country with the most publications is the USA, with 469. Again, the country with the highest number of citations in the USA with 3876. The most-published author is Marijn Janssen, with 106 publications, and the most prolific publisher is the Government Information Quarterly. 

References

  • Ashaye, O.R. & Irani, Z. (2019). The role of stakeholders in the effective use of e-government resources in public services. International Journal of Information Management, 49,s.253. https://doi.org/10.1016/j.ijinfomgt.2019.05.016
  • Bakar, H.A..& Razali, R.& Jambari, D.I. (2021). Legacy systems modernisation for citizen-centric digital government: A conceptual model. Research Center for Software Technology and Management, Volume 13, Issue 23, December-1. DOI 10.3390/su132313112
  • Broadus, R. (1987). Toward a definition of “bibliometrics”. Scientometrics, 12, 373–379. DOI:10.1007/BF02016680
  • Chen, Y.C. & Hsieh, T.(2014). Big Data for Digital Government: Opportunities, Challenges, and Strategies. Computer Science, Business DOI: 10.4018/ijpada.2014010101
  • Criado, J. I. & Sandoval-Almazan, R. & Gil-Garcia, J.R.(2013). Government innovation through social media. Government Information Quarterly, Volume 30, Issue 4, October, Pages 319-326 https://doi.org/10.1016/j.giq.2013.10.003
  • Ellegaard, O. & Wallin, J.A. (2015). The bibliometric analysis of scholarly production: How great is the impact? 1809–1831. Scientometrics, 105(3):1809-1831. DOI 10.1007/s11192-015-1645-z
  • Fahimnia, B. & Sarkis, J. & Davarzani, H. (2015). Green supply chain management: a review and bibliometric analysis. International Journal of Production Economics, Vol. 162 No. C, pp. 101-114. https://doi.org/10.1016/j.ijpe.2015.01.003
  • Fishenden J. & Thompson, M.(2013). Digital Government, Open Architecture, and Innovation: Why Public Sector IT Will Never Be the Same Again. Journal of Public Administration Research and Theory, Volume 23, Issue 4, October 2013, Pages 977–1004. https://doi.org/10.1093/jopart/mus022
  • Hasan, M. & Maarop, N. & Naswir, R.Y.& Samy, G.N. & Magalingam, P. & Yaácob1, S. & Daud, S.M. A. (2018). Proposed conceptual success model of citizen-centric digital government in Malaysiya. Journal of Fundamental and Applied Sciences, Issue, 10, 35–46. http://www.jfas.inf
  • Helbig, N. & Gil-García, J.R. & Ferro, E.(2009). Understanding the complexity of electronic government: Implications from the digital divide literature. Government Information Quarterly, Volume 26, Issue 1, January, Pages 89-97 https://doi.org/10.1016/j.giq.2008.05.004
  • Gil-Garcia, J.R. & Chengalur-Smith, I.S. & Duchessi, P.(2017). Collaborative e-Government: impediments and benefits of information-sharing projects in the public sector. European Journal of Information Systems, pages 121-133. https://doi.org/10.1057/palgrave.ejis.3000673
  • Janowski, T.(2015). Digital government evolution: From transformation to contextualization. Government Information Quarterly, Volume 32, Issue 3, July, Pages 221-236 https://doi.org/10.1016/j.giq.2015.07.001
  • Kavanaugh,A.L. & Fox, E. A. & Sheetz, S. D. & Yang, S. & TzyLi, L.& Shoemaker, D. J. & Natsev, A. & Xie, L.(2012). Social media use by government: From the routine to the critical. Government Information Quarterly, Volume 29, Issue 4, October, Pages 480-491, https://doi.org/10.1016/j.giq.2012.06.002
  • Lee, G. & Kwak Y.H. (2012). An Open Government Maturity Model for social media-based public engagement. Government Information Quarterly, Volume 29, Issue 4, October, Pages 492-503 https://doi.org/10.1016/j.giq.2012.06.001
  • Mossberger, K. & Wu, Y. & Crawford, J. (2013). Connecting citizens and local governments? Social media and interactivity in major U.S. cities. Government Information Quarterly Volume, 30, Issue 4, October, Pages 351-358 https://doi.org/10.1016/j.giq.2013.05.016
  • Oakleaf, M. (2009). Writing ınformation literacy assessment plans: a guide to best practice. Communications in Information Literacy, 3(2):80. DOI:10.15760/comminfolit.2010.3.2.73
  • OECD. (2020). Digital government ındex:2019 results. OECD Public Governance Policy Papers, No. 03. https://www.oecd.org/gov/digital-government/digital-government-index-2019-highlights.pdf
  • Okoli, C. & Schabram, K. (2015). A guide to conducting a systematic literature review of ınformation systems research. Communications of the Association for Information Systems, 37(43). https://ssrn.com/abstract=2699362 or http://dx.doi.org/10.2139/ssrn.2699362
  • Paolo, P. B. & Buerhan, S. & Denisa, P. & Federico, C. (2020). The bibliometric analysis of Islamic banking and finance, Journal of Islamic Accounting and Business Research, 11(10):2069-2086 DOI:10.1108/JIABR-08-2020-0235
  • Pina, V. & Torres, L. & Royo, S.(2007). Are Icts Improvıng Transparency And Accountability In The EU Regıonal And Local Governments? An Empırıcal Study public administration, Public Administration, May. https://doi.org/10.1111/j.1467-9299.2007.00654.x
  • Tangi, L.& Janssen, M. & Benedetti, M. & Noci, G.(2021). Digital government transformation: A structural equation modelling analysis of driving and impeding factors, International Journal of Information Management,Volume 60, October. https://www.sciencedirect.com/science/article/pii/S0268401221000499?pes=vor
  • Tolbert, C. J., & Mossberger, K. & McNeal R.(2008). Institutions, Policy Innovation, and E-Government in the American States. Public Administration Review, pp. 549-563 https://www.jstor.org/stable/25145632
  • UNITED NATIONS. (2020). Unıted natıons e-government survey 2020. Dıgıtal Government In The Decade Of Actıon For Sustaınable Development. New York. https://publicadministration.un.org/egovkb/en-us/Reports/UN-E-Government-Survey-2020
  • https://www.albany.edu/rockefeller/faculty/j-ramon-gil-garcia erişim tarihi 28.01.2022
  • https://www.govtech.com/cdg erişim tarihi 22.01.2022

Devletin Dijitalleşmesini Tartışmak: Dijital Hükümet Literatürü Üzerine Bibliyometrik Bir Analiz

Year 2022, Volume: 9 Issue: 1, 62 - 82, 23.06.2022
https://doi.org/10.34232/pjess.1110639

Abstract

Bu çalışma, bibliyometrik analiz yöntemi kullanarak, devletin dijitalleşmesiyle ilgili bilimsel çalışmaların genel görünümünü farklı açılardan ortaya koymayı amaçlamaktadır. Dijital hükümet, kamu sektörünün kamu yönetiminin bir sonraki aşamasına dönüşümünü ve Bilgi ve İletişim Teknolojisi (BİT) tabanlı hizmetlerin sunulmasını temsil eder. Devletin dijitalleşmesi kamu hizmetlerini iyileştirmenin, insanların katılımını, şeffaflığı, hesap verebilirliği ve kapsayıcılığı artırmanın bir yoludur. Çalışmada 1998'den 2022'e kadar WoS veri tabanındaki 764 doküman incelenmiştir. Dökümanlar Bibliometrix R Studio yazılımı ile sınıflandırılıp tasnif edilmiş ve görselleştirilmiştir. Çalışma "Digital Government”, “Digital Governance” anahtar kelimeleri kullanılarak filtrelenmiştir. Bu alanda 77 ülkede toplam 1465 yazarın çalışma yaptığı görülmüştür. En çok yayın yapan ülke 469’la ABD’dir. Yine en çok atıf yapan ülke 3876 ile ABD’dir. En fazla çalışma yapan kurum 47 yayınla Center for Technology in Government ve University at Albany, bu alanda en çok yayın yapan yazar 106 yayınla Marijn Janssen ve en üretken yayıncı Government Information Quartely dergisidir. 

References

  • Ashaye, O.R. & Irani, Z. (2019). The role of stakeholders in the effective use of e-government resources in public services. International Journal of Information Management, 49,s.253. https://doi.org/10.1016/j.ijinfomgt.2019.05.016
  • Bakar, H.A..& Razali, R.& Jambari, D.I. (2021). Legacy systems modernisation for citizen-centric digital government: A conceptual model. Research Center for Software Technology and Management, Volume 13, Issue 23, December-1. DOI 10.3390/su132313112
  • Broadus, R. (1987). Toward a definition of “bibliometrics”. Scientometrics, 12, 373–379. DOI:10.1007/BF02016680
  • Chen, Y.C. & Hsieh, T.(2014). Big Data for Digital Government: Opportunities, Challenges, and Strategies. Computer Science, Business DOI: 10.4018/ijpada.2014010101
  • Criado, J. I. & Sandoval-Almazan, R. & Gil-Garcia, J.R.(2013). Government innovation through social media. Government Information Quarterly, Volume 30, Issue 4, October, Pages 319-326 https://doi.org/10.1016/j.giq.2013.10.003
  • Ellegaard, O. & Wallin, J.A. (2015). The bibliometric analysis of scholarly production: How great is the impact? 1809–1831. Scientometrics, 105(3):1809-1831. DOI 10.1007/s11192-015-1645-z
  • Fahimnia, B. & Sarkis, J. & Davarzani, H. (2015). Green supply chain management: a review and bibliometric analysis. International Journal of Production Economics, Vol. 162 No. C, pp. 101-114. https://doi.org/10.1016/j.ijpe.2015.01.003
  • Fishenden J. & Thompson, M.(2013). Digital Government, Open Architecture, and Innovation: Why Public Sector IT Will Never Be the Same Again. Journal of Public Administration Research and Theory, Volume 23, Issue 4, October 2013, Pages 977–1004. https://doi.org/10.1093/jopart/mus022
  • Hasan, M. & Maarop, N. & Naswir, R.Y.& Samy, G.N. & Magalingam, P. & Yaácob1, S. & Daud, S.M. A. (2018). Proposed conceptual success model of citizen-centric digital government in Malaysiya. Journal of Fundamental and Applied Sciences, Issue, 10, 35–46. http://www.jfas.inf
  • Helbig, N. & Gil-García, J.R. & Ferro, E.(2009). Understanding the complexity of electronic government: Implications from the digital divide literature. Government Information Quarterly, Volume 26, Issue 1, January, Pages 89-97 https://doi.org/10.1016/j.giq.2008.05.004
  • Gil-Garcia, J.R. & Chengalur-Smith, I.S. & Duchessi, P.(2017). Collaborative e-Government: impediments and benefits of information-sharing projects in the public sector. European Journal of Information Systems, pages 121-133. https://doi.org/10.1057/palgrave.ejis.3000673
  • Janowski, T.(2015). Digital government evolution: From transformation to contextualization. Government Information Quarterly, Volume 32, Issue 3, July, Pages 221-236 https://doi.org/10.1016/j.giq.2015.07.001
  • Kavanaugh,A.L. & Fox, E. A. & Sheetz, S. D. & Yang, S. & TzyLi, L.& Shoemaker, D. J. & Natsev, A. & Xie, L.(2012). Social media use by government: From the routine to the critical. Government Information Quarterly, Volume 29, Issue 4, October, Pages 480-491, https://doi.org/10.1016/j.giq.2012.06.002
  • Lee, G. & Kwak Y.H. (2012). An Open Government Maturity Model for social media-based public engagement. Government Information Quarterly, Volume 29, Issue 4, October, Pages 492-503 https://doi.org/10.1016/j.giq.2012.06.001
  • Mossberger, K. & Wu, Y. & Crawford, J. (2013). Connecting citizens and local governments? Social media and interactivity in major U.S. cities. Government Information Quarterly Volume, 30, Issue 4, October, Pages 351-358 https://doi.org/10.1016/j.giq.2013.05.016
  • Oakleaf, M. (2009). Writing ınformation literacy assessment plans: a guide to best practice. Communications in Information Literacy, 3(2):80. DOI:10.15760/comminfolit.2010.3.2.73
  • OECD. (2020). Digital government ındex:2019 results. OECD Public Governance Policy Papers, No. 03. https://www.oecd.org/gov/digital-government/digital-government-index-2019-highlights.pdf
  • Okoli, C. & Schabram, K. (2015). A guide to conducting a systematic literature review of ınformation systems research. Communications of the Association for Information Systems, 37(43). https://ssrn.com/abstract=2699362 or http://dx.doi.org/10.2139/ssrn.2699362
  • Paolo, P. B. & Buerhan, S. & Denisa, P. & Federico, C. (2020). The bibliometric analysis of Islamic banking and finance, Journal of Islamic Accounting and Business Research, 11(10):2069-2086 DOI:10.1108/JIABR-08-2020-0235
  • Pina, V. & Torres, L. & Royo, S.(2007). Are Icts Improvıng Transparency And Accountability In The EU Regıonal And Local Governments? An Empırıcal Study public administration, Public Administration, May. https://doi.org/10.1111/j.1467-9299.2007.00654.x
  • Tangi, L.& Janssen, M. & Benedetti, M. & Noci, G.(2021). Digital government transformation: A structural equation modelling analysis of driving and impeding factors, International Journal of Information Management,Volume 60, October. https://www.sciencedirect.com/science/article/pii/S0268401221000499?pes=vor
  • Tolbert, C. J., & Mossberger, K. & McNeal R.(2008). Institutions, Policy Innovation, and E-Government in the American States. Public Administration Review, pp. 549-563 https://www.jstor.org/stable/25145632
  • UNITED NATIONS. (2020). Unıted natıons e-government survey 2020. Dıgıtal Government In The Decade Of Actıon For Sustaınable Development. New York. https://publicadministration.un.org/egovkb/en-us/Reports/UN-E-Government-Survey-2020
  • https://www.albany.edu/rockefeller/faculty/j-ramon-gil-garcia erişim tarihi 28.01.2022
  • https://www.govtech.com/cdg erişim tarihi 22.01.2022
There are 25 citations in total.

Details

Primary Language Turkish
Subjects Political Science
Journal Section Research Article
Authors

Nazan Budak 0000-0002-5146-5241

Abdullah Özçelik 0000-0003-1041-199X

Publication Date June 23, 2022
Published in Issue Year 2022 Volume: 9 Issue: 1

Cite

APA Budak, N., & Özçelik, A. (2022). Devletin Dijitalleşmesini Tartışmak: Dijital Hükümet Literatürü Üzerine Bibliyometrik Bir Analiz. Pamukkale Journal of Eurasian Socioeconomic Studies, 9(1), 62-82. https://doi.org/10.34232/pjess.1110639
AMA Budak N, Özçelik A. Devletin Dijitalleşmesini Tartışmak: Dijital Hükümet Literatürü Üzerine Bibliyometrik Bir Analiz. pjess. June 2022;9(1):62-82. doi:10.34232/pjess.1110639
Chicago Budak, Nazan, and Abdullah Özçelik. “Devletin Dijitalleşmesini Tartışmak: Dijital Hükümet Literatürü Üzerine Bibliyometrik Bir Analiz”. Pamukkale Journal of Eurasian Socioeconomic Studies 9, no. 1 (June 2022): 62-82. https://doi.org/10.34232/pjess.1110639.
EndNote Budak N, Özçelik A (June 1, 2022) Devletin Dijitalleşmesini Tartışmak: Dijital Hükümet Literatürü Üzerine Bibliyometrik Bir Analiz. Pamukkale Journal of Eurasian Socioeconomic Studies 9 1 62–82.
IEEE N. Budak and A. Özçelik, “Devletin Dijitalleşmesini Tartışmak: Dijital Hükümet Literatürü Üzerine Bibliyometrik Bir Analiz”, pjess, vol. 9, no. 1, pp. 62–82, 2022, doi: 10.34232/pjess.1110639.
ISNAD Budak, Nazan - Özçelik, Abdullah. “Devletin Dijitalleşmesini Tartışmak: Dijital Hükümet Literatürü Üzerine Bibliyometrik Bir Analiz”. Pamukkale Journal of Eurasian Socioeconomic Studies 9/1 (June 2022), 62-82. https://doi.org/10.34232/pjess.1110639.
JAMA Budak N, Özçelik A. Devletin Dijitalleşmesini Tartışmak: Dijital Hükümet Literatürü Üzerine Bibliyometrik Bir Analiz. pjess. 2022;9:62–82.
MLA Budak, Nazan and Abdullah Özçelik. “Devletin Dijitalleşmesini Tartışmak: Dijital Hükümet Literatürü Üzerine Bibliyometrik Bir Analiz”. Pamukkale Journal of Eurasian Socioeconomic Studies, vol. 9, no. 1, 2022, pp. 62-82, doi:10.34232/pjess.1110639.
Vancouver Budak N, Özçelik A. Devletin Dijitalleşmesini Tartışmak: Dijital Hükümet Literatürü Üzerine Bibliyometrik Bir Analiz. pjess. 2022;9(1):62-8.