A Theoretical Framework to ISO 45001:2018 OHS Management System: The Improvement of Its Application Steps by Quality Circles
Year 2025,
EARLY VIEW, 1 - 1
Aylin Adem
,
Burcu Yılmaz Kaya
,
Metin Dağdeviren
Abstract
ISO 45001:2018 Occupational Health and Safety management systems operate their processes by taking employee participation of its center. A systematic and strategic improvement can be achieved for ISO 45001:2018 through quality circles approach by spreading managerial activities throughout the enterprise and integrating into the implementation steps. In this study, to improve and facilitate ISO 45001:2018 implementation steps, a new process proposal was conducted to ensure this integration and critical success factors of it were determined. The relative importance weights of these determined critical points were calculated with the fuzzy extension of the Analytic Hierarchy Process. Planning and regular checking of results were determined as the most important main and sub-key factors, respectively. The main contribution to the literature of this paper is to transform ISO 45001:2018's unique application phases into a holistic problem-solving approach using quality circles. As a result, both worker participation and the safety culture that ISO 45001:2018 aims to promote has been able to permeate across the organization. The secondary contribution of this study is determining which process steps to prioritize to achieve success quickly and securely and doing so with an analytical approach.
References
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- [20] Ahsan, R., & Ullah, M. S. “How do TQM’s critical success factors affect organisational performance? A configurational approach”. International Journal of Quality & Reliability Management, (2025).
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- [23] Öztuna, B., “İş Sağliği Ve Güvenliğinde Katilimci Ergonomi Ve Kalite Çemberleri”. Mühendislik Bilimleri ve Tasarım Dergisi, 5: 109-114, (2017).
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- [25] ISO 45001:2018: https://www.iso.org/standard/63787.html
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- [29] Adem, A., Çolak, A., and Dağdeviren, M., “An integrated model using SWOT analysis and Hesitant fuzzy linguistic term set for evaluation occupational safety risks in life cycle of wind turbine”. Safety science, 106: 184-190, (2018).
- [30] Yilmaz, B., and Dagdeviren, M., “Comparative analysis of PROMETHEE and fuzzy PROMETHEE methods in equipment selection problem”. Journal of the Faculty of Engineering and Architecture of Gazi University, 25(4): 811-826, (2010).
- [31] Yılmaz Kaya, B., and Dağdeviren, M., “Selecting occupational safety equipment by MCDM approach considering universal design principles”. Human Factors and Ergonomics in Manufacturing & Service Industries, 26(2), 224-242, (2016).
- [32] Adem, A. Çakıt, E., and Dağdeviren, M., “Occupational health and safety risk assessment in the domain of industry 4.0”. SN Applied Sciences, 2, 5: 42452, (2020).
- [33] Arikan, R., Dağdeviren, and Kurt, M., “A fuzzy multi-attribute decision making model for strategic risk assessment”. International Journal of Computational Intelligence Systems, 6, 3: 487-502, (2013).
- [34] Atıcı, U., Adem, A., Şenol, M. B., and Dağdeviren, M., “A comprehensive decision framework with interval valued type-2 fuzzy AHP for evaluating all critical success factors of e-learning platforms”. Education and information technologies, 27, 5: 5989-6014, (2022).
- [35] Adem, A., Yilmaz Kaya, B., and Dağdeviren, M., “Technology analysis for logistics 4.0 applications: Criteria affecting UAV performances”. Intelligent and Fuzzy Techniques in Aviation 4.0: Theory and Applications, Elseiver, 497-520, (2022).
- [36] Adem, A. “İş sağlığı ve güvenliğinde kullanılan risk analizi tekniklerinin değerlendirilmesi için bir rehber önerisi”. Politeknik Dergisi, 25(3), 1319-1328. (2022).
- [37] Kutlu Gündoğdu, F., and Kahraman, C., “Spherical fuzzy analytic hierarchy process (AHP) and its application to industrial robot selection.” Intelligent and Fuzzy Techniques in Big Data Analytics and Decision Making: Proceedings of the INFUS 2019 Conference, Istanbul, Turkey, July 23-25, (2020).
- [38] Kutlu Gündoğdu, F., and Kahraman, C., “A novel spherical fuzzy analytic hierarchy process and its renewable energy application”. Soft Computing, 24, 4607-4621, (2020).
- [39] Ozceylan, E., Özkan, B., Kabak, M. and Dağdeviren, M., “A state-of-the art survey on spherical fuzzy sets”. Journal of Intelligent & Fuzzy Systems, 42, 1, 195-212, (2022).
- [40] Ayyildiz, E., and Taskin Gumus, A., “A novel spherical fuzzy AHP-integrated spherical WASPAS methodology for petrol station location selection problem: A real case study for İstanbul.” Environmental Science and Pollution Research, 27, 29: 36109-36120, (2020).
- [41] Dağdeviren, M., “Decision making in equipment selection: an integrated approach with AHP and PROMETHEE”. Journal of intelligent manufacturing, 19: 397-406, (2008).
- [42] Toloie-Eshlaghy, A., & Homayonfar, M. “MCDM methodologies and applications: a literature review from 1999 to 2009”. Research Journal of International Studies, 21(21), 86-137. (2011).
- [43] Adem, A., “A fuzzy decision-making analysis to make just in time compatible with the green ergonomics concept”. International Journal of Environmental Science and Technology, 19, 6: 4749-4762, (2022).
- [44] Adem, A., Çakıt, E., and Dağdeviren, M., “Selection of suitable distance education platforms based on human–computer interaction criteria under fuzzy environment”. Neural Computing and Applications, 34, 10: 7919-7931, (2022).
- [45] Yılmaz Kaya, B., “Human Factors Engineering on The Edge of Industry 4.0: Analysis For IoT-Aided Technologies”. Endüstri Mühendisliği, 33(1), 1-21, (2022).
- [46] Dağdeviren, M., Yavuz, S., and Kılınç, N., “Weapon selection using the AHP and TOPSIS methods under fuzzy environment.” Expert systems with applications, 36, 4: 8143-8151, (2009).
- [47] Pawanr, S., Sarmah, P., & Gupta, K. “TQM implementation for enhancement of product and service quality: a review on developments and latest trends”. Journal of Applied Research in Technology & Engineering, 6(1), 63-72, (2025).
ISO 45001:2018 İSG Yönetim Sisteminin Teorik Çerçevesi: Uygulama Adımlarının Kalite Çemberleri Tarafından İyileştirilmesi
Year 2025,
EARLY VIEW, 1 - 1
Aylin Adem
,
Burcu Yılmaz Kaya
,
Metin Dağdeviren
Abstract
ISO 45001:2018 İş Sağlığı ve Güvenliği yönetim sistemleri süreçlerini çalışanların katılımını merkeze alarak yürütmektedir. Yönetimsel faaliyetlerin işletme geneline yayılması ve uygulama adımlarına entegre edilmesiyle kalite çemberleri yaklaşımı kullanılarak ISO 45001:2018 için sistematik ve stratejik bir iyileştirme sağlanabilir. Bu çalışmada ISO 45001:2018 uygulama adımlarını iyileştirmek ve kolaylaştırmak amacıyla bu entegrasyonu sağlayacak yeni bir süreç önerisi yapılmış ve kritik başarı faktörleri belirlenmiştir. Belirlenen bu kritik faktörlerin göreli önem ağırlıkları Analitik Hiyerarşi Sürecinin bulanık genişlemesi kullanılarak hesaplanmıştır. Sonuçların planlanması ve düzenli olarak kontrol edilmesi sırasıyla en önemli ana ve alt anahtar faktörler olarak belirlenmiştir. Bu makalenin literatüre yaptığı temel katkı, ISO 45001:2018'in benzersiz uygulama aşamalarını kalite çemberlerini kullanarak bütünsel bir problem çözme yaklaşımına dönüştürmektir. Sonuç olarak, hem çalışanların katılımı hem de ISO 45001:2018'in teşvik etmeyi amaçladığı güvenlik kültürü, bu bakış açısıyla kuruluş geneline nüfuz edebilecektir. Bu çalışmanın ikincil katkısı ise başarıya hızlı ve güvenli bir şekilde ulaşmak için hangi süreç adımlarına öncelik verilmesi gerektiğinin belirlenmesi ve bunun analitik bir yaklaşımla yapılmasıdır.
References
- [1] Cuthill, M., “Strengthening the ‘social’in sustainable development: Developing a conceptual framework for social sustainability in a rapid urban growth region in Australia”. Sustainable development, 18, 6: 362-373, (2010).
- [2] Helne, T., and Hirvilammi, T., “Wellbeing and sustainability: A relational approach.” Sustainable Development, 23, 3: 167-175, (2015).
- [3] Sarbat, I., and Ozmehmet Tasan, S., “Measuring sustainable ergonomics: A hybrid multi‐criteria perspective on ergonomics indicators”. Sustainable Development, 32, 1: 1037-1068, (2024).
- [4] Yılmaz Kaya, B., and Delice, E. K. “How Resilient are Lucid Motivators? Endeavoring Reforms for Effects of Psycho-social Factors on Workers Health Through Concurrent Engineering”. Safety and Health at Work. Vol. 15 No. 3, 327-337, (2024).
- [5] Yılmaz Kaya, B., “Minimizing OHS risks with spherical fuzzy sets as a verdict to inventory management: A case regarding energy companies”. Discrete Dynamics in Nature and Society, 2022(1), 9511339, (2022).
- [6] Marinkovic, V., Vidosav, D. M., Numan, M., Durakbasa, P., Bekcic, S., Pejovic, G., Sibalija, T., Tasic, L., “An approach to TQM evaluation in pharma business”. The TQM Journal, 28, 5: 745-759. (2016).
- [7] Skład, A., “Assessing the impact of processes on the Occupational Safety and Health Management System’s effectiveness using the fuzzy cognitive maps approach”. Safety Science, 117: 71-80. (2019).
- [8] Karanikas, N., Weber, D., Bruschi, K., and Brown, S., “Identification of systems thinking aspects in ISO 45001:2018 on occupational health & safety management”. Safety Science, 148, (2022).
- [9] Ladewski, B. J., and Al-Bayati, A. J., “Quality and safety management practices: The theory of quality management approach”. Journal of safety research, 69: 193-200, (2019).
- [10] MacLaurin, A., and McConnell, H., “Utilizing quality improvement methods to prevent falls and injury from falls: Enhancing resident safety in long-term care”. Journal of safety research, 42, 6: 525-535, (2011).
- [11] Ifadiana, D. P., and Soemirat, J., “An Analysis of the Effect of the Implementation of an Integrated Management System (IMS) on Work Ergonomics in an O&M Power Plant Company”. Journal of Engineering and Technological Sciences, 48, 2: 173-182, (2016).
- [12] Lee, K. S. “Ergonomics in total quality management: how can we sell ergonomics to management?” Ergonomics, 48, 5: 547-558. (2005).
- [13] Adem, A., Yılmaz Kaya, B., and Dağdeviren, M., “Yönetimsel Ergonomide Toplam Kalite Yönetimi Yaklaşimlarinin Uygulanmasi Üzerine Bir Değerlendirme”. 28.Ulusal Ergonomi Kongresi, Eskişehir, Türkiye. (2022).
- [14] Dzięgielewska, P., Konarkowska, O., and Górny, A., “Adapting an OHS management system to ISO 45001 requirements: ensuring system management effectiveness”. European Research Studies Journal. (2022).
- [15] Ishikawa, K.. “Quality control in Japan”. In The Japanese Approach to Product Quality (pp. 1-5). Pergamon (1984).
- [16] Belrzaeg, M. “The Evolution of Total Quality Management: From Manufacturing to Knowledge-Based Industries”. Eurasian Journal of Humanities and Education Research (EJHER), 32-49,(2025).
- [17] Bayazıt, Ö., “Toplam kalite yönetimi'nin yürütülmesinde önemli bir araç: kalite çemberleri.” Ankara Üniversitesi SBF Dergisi, 53, 1. (1998).
- [18] Hosseinabadi, R., Karampourian, A., Beiranvand, S., and Pournia, Y., “The effect of quality circles on job satisfaction and quality of work-life of staff in emergency medical services”. International emergency nursing, 21, (2013).
- [19] Rohrbasser, A., Wong, G., Mickan, S., and Harris, J., “Understanding how and why quality circles improve standards of practice, enhance professional development and increase psychological well-being of general practitioners: a realist synthesis”. BMJ open, 12, 5, e058453, (2022).
- [20] Ahsan, R., & Ullah, M. S. “How do TQM’s critical success factors affect organisational performance? A configurational approach”. International Journal of Quality & Reliability Management, (2025).
- [21] Molinéro-Demilly, V., Charki, A., Lyonnet, B., Galharret, J. M., & Jeoffrion, C. “Effects of quality management on well-being at work and performance in a research laboratory: an exploratory study”. International Journal of Quality & Reliability Management. (2025).
- [22] Krishnasamy, V., Rahman, I. A., & Mohamed, F.. “Assessment of Occupational Accidents in the Malaysian Construction Industry from 2015 to 2023: A Study on ISO 45001 Implementation, Impact on Workers, and Safety Recommendations”. International Journal of Built Environment and Sustainability, 12(1), 217-235, (2025).
- [23] Öztuna, B., “İş Sağliği Ve Güvenliğinde Katilimci Ergonomi Ve Kalite Çemberleri”. Mühendislik Bilimleri ve Tasarım Dergisi, 5: 109-114, (2017).
- [24] Liu, X., Liu, Y., Li, H., and Wen, D., “Identification and analysis of barriers to the effectiveness of ISO 45001 certification in Chinese certified organisations: A DEMATEL-ISM approach”. Journal of Cleaner Production, 383, (2023).
- [25] ISO 45001:2018: https://www.iso.org/standard/63787.html
- [26] Yılmaz Kaya, B., and Dağdeviren, M., “Optimal Solution Accoutrement for Crew Scheduling Problem: An Innovative Solution Approach Predicating on a Tailor-Made DSS”. International Journal of Information Technology & Decision Making, 22(04), 1489-1527, (2023).
- [27] Saaty, T. L., “How to make a decision: the analytic hierarchy process”. European journal of operational research, 48, 1: 9-26, (1990).
- [28] Aminbakhsh, S., Gunduz, M., and Sonmez, R., “Safety risk assessment using analytic hierarchy process (AHP) during planning and budgeting of construction projects”. Journal of safety research, 46: 99-105, (2013).
- [29] Adem, A., Çolak, A., and Dağdeviren, M., “An integrated model using SWOT analysis and Hesitant fuzzy linguistic term set for evaluation occupational safety risks in life cycle of wind turbine”. Safety science, 106: 184-190, (2018).
- [30] Yilmaz, B., and Dagdeviren, M., “Comparative analysis of PROMETHEE and fuzzy PROMETHEE methods in equipment selection problem”. Journal of the Faculty of Engineering and Architecture of Gazi University, 25(4): 811-826, (2010).
- [31] Yılmaz Kaya, B., and Dağdeviren, M., “Selecting occupational safety equipment by MCDM approach considering universal design principles”. Human Factors and Ergonomics in Manufacturing & Service Industries, 26(2), 224-242, (2016).
- [32] Adem, A. Çakıt, E., and Dağdeviren, M., “Occupational health and safety risk assessment in the domain of industry 4.0”. SN Applied Sciences, 2, 5: 42452, (2020).
- [33] Arikan, R., Dağdeviren, and Kurt, M., “A fuzzy multi-attribute decision making model for strategic risk assessment”. International Journal of Computational Intelligence Systems, 6, 3: 487-502, (2013).
- [34] Atıcı, U., Adem, A., Şenol, M. B., and Dağdeviren, M., “A comprehensive decision framework with interval valued type-2 fuzzy AHP for evaluating all critical success factors of e-learning platforms”. Education and information technologies, 27, 5: 5989-6014, (2022).
- [35] Adem, A., Yilmaz Kaya, B., and Dağdeviren, M., “Technology analysis for logistics 4.0 applications: Criteria affecting UAV performances”. Intelligent and Fuzzy Techniques in Aviation 4.0: Theory and Applications, Elseiver, 497-520, (2022).
- [36] Adem, A. “İş sağlığı ve güvenliğinde kullanılan risk analizi tekniklerinin değerlendirilmesi için bir rehber önerisi”. Politeknik Dergisi, 25(3), 1319-1328. (2022).
- [37] Kutlu Gündoğdu, F., and Kahraman, C., “Spherical fuzzy analytic hierarchy process (AHP) and its application to industrial robot selection.” Intelligent and Fuzzy Techniques in Big Data Analytics and Decision Making: Proceedings of the INFUS 2019 Conference, Istanbul, Turkey, July 23-25, (2020).
- [38] Kutlu Gündoğdu, F., and Kahraman, C., “A novel spherical fuzzy analytic hierarchy process and its renewable energy application”. Soft Computing, 24, 4607-4621, (2020).
- [39] Ozceylan, E., Özkan, B., Kabak, M. and Dağdeviren, M., “A state-of-the art survey on spherical fuzzy sets”. Journal of Intelligent & Fuzzy Systems, 42, 1, 195-212, (2022).
- [40] Ayyildiz, E., and Taskin Gumus, A., “A novel spherical fuzzy AHP-integrated spherical WASPAS methodology for petrol station location selection problem: A real case study for İstanbul.” Environmental Science and Pollution Research, 27, 29: 36109-36120, (2020).
- [41] Dağdeviren, M., “Decision making in equipment selection: an integrated approach with AHP and PROMETHEE”. Journal of intelligent manufacturing, 19: 397-406, (2008).
- [42] Toloie-Eshlaghy, A., & Homayonfar, M. “MCDM methodologies and applications: a literature review from 1999 to 2009”. Research Journal of International Studies, 21(21), 86-137. (2011).
- [43] Adem, A., “A fuzzy decision-making analysis to make just in time compatible with the green ergonomics concept”. International Journal of Environmental Science and Technology, 19, 6: 4749-4762, (2022).
- [44] Adem, A., Çakıt, E., and Dağdeviren, M., “Selection of suitable distance education platforms based on human–computer interaction criteria under fuzzy environment”. Neural Computing and Applications, 34, 10: 7919-7931, (2022).
- [45] Yılmaz Kaya, B., “Human Factors Engineering on The Edge of Industry 4.0: Analysis For IoT-Aided Technologies”. Endüstri Mühendisliği, 33(1), 1-21, (2022).
- [46] Dağdeviren, M., Yavuz, S., and Kılınç, N., “Weapon selection using the AHP and TOPSIS methods under fuzzy environment.” Expert systems with applications, 36, 4: 8143-8151, (2009).
- [47] Pawanr, S., Sarmah, P., & Gupta, K. “TQM implementation for enhancement of product and service quality: a review on developments and latest trends”. Journal of Applied Research in Technology & Engineering, 6(1), 63-72, (2025).