Abstract
The article is devoted to the experience of implementation and application of the Quality Management System (QMS) for the management of credit and guarantee funds of developing countries (on the example of OJSC «Guarantee Fund» in the Kyrgyz Republic) in accordance with the requirements of the international standard ISO 9001:2015, as well as the construction of a process approach and implementation of risk-based thinking within the framework of the ISO 9001:2015 standard. This article describes the key points and important aspects of the ISO 9001:2015 standard and, in particular, the results of the implementation of this standard in OJSC «Guarantee Fund». The article proposes models for integrating the QMS into the business processes of credit guarantee funds.
Keywords
ISO 9001:2015 process approach process process owner inputs outputs process diagram quality indicators Shewhart-Deming PDCA cycle
References
- Abakirov, M., Abakirov, S. (2019). «Access to finance for small and medium-sized businesses: Guarantee Fund». Bishkek.
- https://www.jfc.go.jp/n/english/annualreport.html
- https://www.kodit.co.kr./koditEng/main.do#firstPage
- https://meet-usa.com/ru/civil_service/upravlenie_po_delam_malogo_biznesa_ssha/
- https://mk-turkey.ru/economics/2020/03/19/mocht-smi-turciya-obrashaetsya-v-foiya.html
- Imai M. (2021). «Kaizen, the Key to the Success of Japanese Companies», Moscow, p. 52, 91.
- https://e-plastic.ru/specialistam/kachestvo-produkcii/iso-9000/
- Textbook. Seminar «QMS manager/internal auditor», International training company «Cert Academy».
- Isaev, R. A. (2011). «Methods of quality management». Moscow.
- ISO 9001:2015 «Quality management systems. Requirements».
- Kozhevnikova, V.D. (2019). «Integration of risk-oriented management into the company's activities». Bulletin of the Altai Academy of Economics and Law.
- https://gf.kg/category/digest/page/2/
Abstract
The article is devoted to the experience of implementation and application of the Quality Management System (QMS) for the management of credit and guarantee funds of developing countries (on the example of OJSC «Guarantee Fund» in the Kyrgyz Republic) in accordance with the requirements of the international standard ISO 9001:2015, as well as the construction of a process approach and implementation of risk-based thinking within the framework of the ISO 9001:2015 standard. This article describes the key points and important aspects of the ISO 9001:2015 standard and, in particular, the results of the implementation of this standard in OJSC «Guarantee Fund». The article proposes models for integrating the QMS into the business processes of credit guarantee funds.
Keywords
ISO 9001:2015 process approach process process owner inputs outputs process diagram quality indicators Shewhart-Deming PDCA cycle
References
- Abakirov, M., Abakirov, S. (2019). «Access to finance for small and medium-sized businesses: Guarantee Fund». Bishkek.
- https://www.jfc.go.jp/n/english/annualreport.html
- https://www.kodit.co.kr./koditEng/main.do#firstPage
- https://meet-usa.com/ru/civil_service/upravlenie_po_delam_malogo_biznesa_ssha/
- https://mk-turkey.ru/economics/2020/03/19/mocht-smi-turciya-obrashaetsya-v-foiya.html
- Imai M. (2021). «Kaizen, the Key to the Success of Japanese Companies», Moscow, p. 52, 91.
- https://e-plastic.ru/specialistam/kachestvo-produkcii/iso-9000/
- Textbook. Seminar «QMS manager/internal auditor», International training company «Cert Academy».
- Isaev, R. A. (2011). «Methods of quality management». Moscow.
- ISO 9001:2015 «Quality management systems. Requirements».
- Kozhevnikova, V.D. (2019). «Integration of risk-oriented management into the company's activities». Bulletin of the Altai Academy of Economics and Law.
- https://gf.kg/category/digest/page/2/
Abstract
Статья посвящена опыту внедрения и применения Системы менеджмента качества (СМК) по управлению кредитно-гарантийными фондами развивающихся стран (на примере ОАО «Гарантийный фонд» в Кыргызской Республике) в соответствии с требованиями международного стандарта ISO 9001:2015, а также построения процессного подхода и внедрения риск-ориентированного мышления в рамках стандарта ISO 9001:2015. В настоящей статье описаны ключевые моменты и важные аспекты стандарта ISO 9001:2015, в частности, результаты внедрения данного стандарта в ОАО «Гарантийный фонд». В статье предложены модели интегрирования СМК в бизнес-процессы кредитно-гарантийных фондов.
Keywords
ISO 9001:2015 процессный подход процесс владелец процесса входы выходы схема процесса индикаторы качества цикл Шухарта-Деминга PDCA
References
- Abakirov, M., Abakirov, S. (2019). «Access to finance for small and medium-sized businesses: Guarantee Fund». Bishkek.
- https://www.jfc.go.jp/n/english/annualreport.html
- https://www.kodit.co.kr./koditEng/main.do#firstPage
- https://meet-usa.com/ru/civil_service/upravlenie_po_delam_malogo_biznesa_ssha/
- https://mk-turkey.ru/economics/2020/03/19/mocht-smi-turciya-obrashaetsya-v-foiya.html
- Imai M. (2021). «Kaizen, the Key to the Success of Japanese Companies», Moscow, p. 52, 91.
- https://e-plastic.ru/specialistam/kachestvo-produkcii/iso-9000/
- Textbook. Seminar «QMS manager/internal auditor», International training company «Cert Academy».
- Isaev, R. A. (2011). «Methods of quality management». Moscow.
- ISO 9001:2015 «Quality management systems. Requirements».
- Kozhevnikova, V.D. (2019). «Integration of risk-oriented management into the company's activities». Bulletin of the Altai Academy of Economics and Law.
- https://gf.kg/category/digest/page/2/
Details
| Primary Language | English |
|---|---|
| Subjects | Economics |
| Journal Section | Research Article |
| Authors | |
| Submission Date | June 5, 2022 |
| Publication Date | October 21, 2022 |
| IZ | https://izlik.org/JA44BE98FS |
| Published in Issue | Year 2022 Issue: 95 |