COVID-19 Pandemi Sürecinde Filyasyon Ekibinde Çalışmak

Abstract

ÖZ Amaç Bu çalışma, filyasyon ekibinde görev yapan sağlık çalışanlarının COVID-19 pandemi sürecinde neler yaşadıklarını araştırmak amacıyla yapılmıştır. Yöntem Nitel desende tasarlanan araştırma, fenomenolojik bir yaklaşıma dayanmaktadır. Amaçlı ve maksimum çeşitlilik örnekleme yöntemi ile seçilen izleme ekibinde görev yapan 13 sağlık çalışanı ile görüşmeler gerçekleştirilmiştir. Verilerin toplanmasında açık uçlu sorulardan oluşan yarı yapılandırılmış görüşme formu ve ses kayıt cihazı kullanılmıştır. Veriler betimsel analiz yöntemiyle analiz edilmiştir. Bulgular Araştırma bulguları; duygular (kaygı, korku ve mutluluk-gurur), sorunlar (oryantasyon eksikliği, çalışma koşullarındaki sorunlar ve hastalarla iletişim) ve aile (başkalarına bulaştırma korkusu, özlem ve çocuk bakımı sorunları) olmak üzere üç ana tema ve on üç alt tema altında analiz edilmiştir. Sonuçlar Bu sonuçlar, COVID-19 pandemi sürecinde ön saflarda çalışan filyasyon ekiplerinin yaşadığı duygu ve sorunların değerlendirilmesinin sağlık hizmetleri açısından önemini vurgulamaktadır.

Keywords

• filyasyon ekibi
• COVID-19
• pandemi
• sağlık çalışanları
• hemşire

Working in the Tracing Team during the COVID-19 Pandemic Process

Abstract

Aim: The present study was carried out to investigate what the healthcare professionals working in the tracing team experienced during the COVID-19 pandemic process. Materials and Methods: The research, designed in a qualitative pattern, was based on a phenomenological approach. Interviews were conducted with 13 healthcare professionals working in the tracing team, who was selected with the purposeful and maximum variation sampling method. In the research, a semi-structured questionnaire consisting of 9 questions prepared. The questionnaire was finalized by taking the opinions of four expert academicians. Consent was obtained from the participants for the use of a voice recorder during the interviews. Results: Considering the personal and professional status variables of the participants, it was determined that the mean age was 31.7 (27-43) years and the total working period in the institution was 8.8 (1-25) years. Research findings were analyzed under three main themes and nine sub-themes as follows: feelings (anxiety, fear, and happiness-pride), problems (lack of orientation, problems in working conditions, and communication with patients), and family (fear of infecting others, missing, and childcare issues). Conclusion: These results emphasize the importance for health services of evaluating the feelings and problems experienced by the tracing teams working on the front lines during the COVID-19 pandemic process. It is important that managers take effective steps in order to carry out orientation activities for healthcare professionals who have just started to work in this field, to improve the working conditions of the tracing teams, and to provide support to the employees.

Keywords

• COVID-19
• pandemic
• healthcare professionals
• nurse
• contact tracing

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