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Hemşirelerde İşe Bağlı Gerginlik Düzeyi ile Tıbbi Hata Eğilimi Arasındaki İlişki

Year 2022, Volume: 12 Issue: 1, 130 - 136, 14.01.2022
https://doi.org/10.33631/sabd.1055480

Abstract

Amaç: Bu çalışmanın amacı hemşirelerde işe bağlı gerginlik ile tıbbi hata eğilimi arasındaki ilişkiyi belirlemektir.
Gereç ve Yöntemler: İlişkisel tarama modeli kullanılarak tanımlayıcı tipte yapılan bu çalışmanın verileri 260 hemşireden elde edilmiştir. Araştırma verileri Ocak-Mart 2017 tarihleri arasında, Batı Karadeniz Bölgesi’nde yer alan bir ildeki dört devlet hastanesinde toplanmıştır. Araştırmanın uygulanabilmesi için etik kuruldan, araştırmanın gerçekleştirildiği kurumlardan ve araştırmada kullanılan ölçekler için yazarlarından yazılı izin ve hemşirelerden sözel onam alınmıştır. Verilerin toplanmasında kişisel bilgi formu, İşe Bağlı Gerginlik Ölçeği ve Hemşirelikte Tıbbi Hataya Eğilim Ölçeği kullanılmıştır. Verilerin değerlendirilmesi tanımlayıcı istatistikler ve korelasyon analizi ile yapılmıştır.
Bulgular: Hemşirelerin işe bağlı gerginliği orta düzeyde, tıbbi hata yapma eğilimlerinin ise düşük olduğu ortaya çıkmıştır. Hemşirelerin işe bağlı gerginlik düzeyi ile iletişim, düşmelerin önlenmesi, hasta izlemi ve malzeme-cihaz güvenliği, enfeksiyonların önlenmesi ve ilaç ve transfüzyon uygulamalarına ilişkin tıbbi hata eğilimleri arasında negatif, anlamlı ve çok zayıf bir ilişki saptanmıştır.
Sonuç: Araştırma sonucunda hemşirelerde işe bağlı gerginliğin tıbbi hata eğilimini anlamlı ve negatif olarak etkilediği görülmüştür.

References

  • Aksu İ, Erdim A. How do operating room nurses cope with work-related tension and stress? Turkiye Klinikleri J Nurs Sci. 2018; 10(1): 28-37.
  • Erçevik R. Work-related strain, burnout, and contributing factors among nurses [Master thesis]. İstanbul: Haliç University; 2010.
  • Qiao S, Li X, Zhou Y, Shen Z, Stanton B. Attitudes toward evidence-based practices, occupational stress and work-related social support among health care providers in China: a SEM analysis. PLOS One. 2018; 13(8): 1-16.
  • Akgün Şahin Z, Kardaş Özdemir F. Examination of the tendency of nurses to make medical errors and the affecting factors. Koç Üniversitesi HEAD. 2015; 12(3): 210-4.
  • Karaca Sivrikaya S, Şimşek Kara A. Determination the tendency of the nurses to make medical mistake. Balıkesir Sağlık Bil Derg. 2019; 8(1): 7-14.
  • Birgili F, Köse, F. Tendencies of nurses to medical errors. Journal of Current Researches on Health Sector. 2018; 8(2): 249-66.
  • Keers RE, Williams SD, Cooke J, Ashcroft DM. Causes of medication administration errors in hospitals: a systematic review of quantitative and qualitative evidence. Drug Saf. 2013; 36(11): 1045-67.
  • Salam A, Segal DM, Abu-Helalah MA, Gutierrez ML, Joosub I, Ahmed W, et al. The impact of work-related stress on medication errors in Eastern Saudi Arabia. Int J Qual Health Care. 2019; 31(1): 30-5.
  • Makary MA, Daniel M. Medical error-the third leading cause of death in the US. BMJ. 2016; 353: 1-5.
  • Smits M, Zegers M, Groenewegen PP, Timmermans DR, Zwaan L, van der Wal G, et al. Exploring the causes of adverse events in hospitals and potential prevention strategies. Qual Saf Health Care. 2010; 19(5): 1-7.
  • Er F, Altuntaş S. Determination of nurses’ viewpoints about medical errors and their causes. Journal of Health and Nursing Management. 2016; 3(3): 132-9.
  • Çakmak C, Konca M, Teleş M. The evaluation of medical errors through Turkey National Safety Reporting System (SRS). Hacettepe Journal of Health Administration. 2018; 21(3): 423-48.
  • Ec.europa.eu [Internet]. Special Eurobarometer: Medical Errors. [Cited: 2020 March 23]. Available from:https://ec.europa.eu/commfrontoffice/publicopinion/archives/ebs/ebs_241_en.pdf.
  • Akbulut Başçı AB, Özyurda F, Yılmazel G. The level of work related tension and role conflict-role ambiguity status of nurses working in Ankara University Hospitals. JAREN. 2016; 2(2): 51-8.
  • Ural A, Kılıç İ. Bilimsel araştırma süreci ve SPSS ile veri analizi. 4. baskı. Ankara: Detay Yayıncılık; 2013.
  • Aslan SH, Alparslan ZN, Aslan RO, Kesepara C, Ünal M. Validity and reliability of Work-Related Strain Scale in health care workers. Düşünen Adam: Psikiyatri ve Nörolojik Bilimler Dergisi. 1998; 11(2): 4-8.
  • Özata M, Altunkan H. Developing the scale of nurses' medical error tendency and validity and reliability analysis. Kırılmaz E, editor. II. Uluslararası sağlıkta performans ve kalite kongresi, bilimsel araştırma & en iyi uygulama ödülleri kitabı; Ankara: Sağlık Bakanlığı Yayınları; 2010. s. 3-20.
  • Kocaçalışkan İ, Akalın Bingöl N. Biyoistatistik. 3. baskı. Ankara: Nobel Akademik Yayıncılık; 2017.
  • Özver Y. Workload perception, work-related stress and medical error attitudes of nurses working in surgical clinics [Master thesis]. Ordu: Ordu University; 2016.
  • Kopuz E. Determination of the level of nurses' work-related strain and examining the attitudes of coping with stress: example of a special hospital [Master thesis]. İstanbul: Haliç University; 2013.
  • Açık Y, Yiğitbaş Ç, Bulut A, Deveci SE, Pirinçci E, Oğuzöncül AF, et al. Work-related tension, using the methods of overcoming the stress and the affecting factors in emergency staff. Turkiye Klinikleri J Med Sci. 2016; 36(1): 22-9.
  • Avcı GG, Öztürk G, Azaklı N, Çekinmez ST. Determination of work-related stress levels of nurses and style of coping with stress. İKÇÜSBFD. 2018; 3(1): 1-7.
  • Aydın Sayılan A, Mert Boğa S. Determination of relationship between job stress, job demands, job control, social support level and tendency to make medical errors of nurses. HEMAR-G. 2018; 20(1): 1-22.
  • Küçükoğlu S, Ası Karakaş S, Çelebioğlu A. The tendency of nurses to make medical errors and associated impacting factors. International Refereed Journal of Nursing Researches. 2016; 8: 88-102.
  • Öztürk YE, Özata M. The research of the relation between organizational citizenship behavior and malpractice trend in nurses. Süleyman Demirel University The Journal of Faculty of Economics and Administrative Sciences. 2013; 18(3): 365-81.
  • Seren İntepeler Ş, Soydemir D, Güleç D. Medical error tendencies and the factors affecting these tendencies in nurses. Journal of Ege University Nursing Faculty. 2014; 30(1): 1-18.
  • Cebeci F, Gürsoy E, Tekingündüz S. Determining the level of tendency in malpractice among nurses. Journal of Anatolia Nursing and Health Sciences. 2012; 15(3): 188-96.
  • Bondevik GT, Hofoss D, Husebø BS, Tveter Deilkås EC. Patient safety culture in Norwegian nursing homes. BMC Health Serv Res. 2017; 17(424): 1-10.
  • Botha E, Gwin T, Purpora C. The effectiveness of mindfulness based programs in reducing stress experienced by nurses in adult hospital settings: a systematic review of quantitative evidence protocol. JBI Database of Systematic Reviews & Implementation Reports. 2015; 13(10): 21-9.
  • Barbe T, Kimble LP, Rubenstein C. Subjective cognitive complaints, psychosocial factors and nursing work function in nurses providing direct patient care. J Adv Nurs. 2018; 74: 914-25.
  • Eren Fidancı B, Yıldız D, Konukbay D, Akyol M, Akbayrak, Hatipoğlu S. Assessment of the malpractice tendencies of nurses working in an educational and research hospital. Int J Caring Sci. 2014; 7: 294-305.
  • Eren Gümüştekin G, Öztemiz AB. Productivity and performance interaction with stress of organizations. ÇÜSBED. 2005; 14(1): 271-88.
  • Karaman Özlü Z, Yayla A, Özer N, Gümüş K, Erdağı S, Kaya Z. Risks of falling in surgical patients. Kafkas J Med Sci. 2015; 5(3): 94-9.
  • Özden D, Karagözoğlu Ş, Kurukız S. Determination of fall risk according to Hendrich II and Morse Fall Scale: a pilot study. Journal of Anatolia Nursing and Health Sciences. 2012; 15(2): 80-8.
  • Oyur Çelik G, Zıngal H. The determination of falling risk of patients and precautions taken in neurosurgery clinic. İKÇÜSBFD. 2016; 1(1): 7-11
  • Andsoy II, Kar G, Öztürk Ö. A study on trends to medical error for nurses. Journal of Health Sciences and Professions. 2014; 1(1): 17-27.
  • Avşar G, Atabek Armutçu E, Karaman Özlü Z. Determining the level of tendency in malpractice of nurses: a hospital sample. Journal of Health Sciences and Professions. 2016; 3(2): 115-22.
  • Kılıç Ü, Yön B, Şişman N. The relationship between work-related stress and the risk of anxiety and depression of emergency station personnel. Turk J Public Health. 2019; 17(2): 143-52.
  • Yiğitbaş Ç, Oğuzhan H, Tercan B, Bulut A, Bulut A. Nurses’ perception, attitudes and behaviors concerning malpractice. Anatolian Clinic Journal of Medical Sciences. 2016; 21(3): 207-14.
  • Ayorinde MO, Alabi PI. Perception and contributing factors to medication administration errors among nurses in Nigeria. IJANS. 2019; 11: 1-8.

Relationship between Work-Related Strain Level in Nurses and Their Medical Error Tendency

Year 2022, Volume: 12 Issue: 1, 130 - 136, 14.01.2022
https://doi.org/10.33631/sabd.1055480

Abstract

Aim: The aim of this study is to determine the relationship between work-related strain level and medical error tendency of the nurses.
Material and Methods: The present study was carried out in relational screening model. The data was obtained from 260 nurses. The study data were collected from four state hospitals in a province located in the Western Black Sea region in Turkey between January and March 2017. Approval from the Ethical Committee and institution and verbal consent from the nurses were obtained prior to conducting the study. A descriptive characteristics form, the Work-Related Strain Inventory (WRSI) and the Medical Error Trend Scale in Nursing (MTSN) were used to collect data. The evaluation of the data was done by descriptive statistics and correlation analysis.
Results: Nurses' work-related strain was found moderate, and their tendency to make medical error was low. A negative, significant, and very weak relationship was found between work-related strain in nurses and medical error tendency related to communication, prevention of falling, patient monitoring and equipment safety, prevention of infections, and medicine and transfusion practices.
Conclusion: As a result of the study, it is seen that work-related strain in nurses affected the medical error tendency significantly and negatively.

References

  • Aksu İ, Erdim A. How do operating room nurses cope with work-related tension and stress? Turkiye Klinikleri J Nurs Sci. 2018; 10(1): 28-37.
  • Erçevik R. Work-related strain, burnout, and contributing factors among nurses [Master thesis]. İstanbul: Haliç University; 2010.
  • Qiao S, Li X, Zhou Y, Shen Z, Stanton B. Attitudes toward evidence-based practices, occupational stress and work-related social support among health care providers in China: a SEM analysis. PLOS One. 2018; 13(8): 1-16.
  • Akgün Şahin Z, Kardaş Özdemir F. Examination of the tendency of nurses to make medical errors and the affecting factors. Koç Üniversitesi HEAD. 2015; 12(3): 210-4.
  • Karaca Sivrikaya S, Şimşek Kara A. Determination the tendency of the nurses to make medical mistake. Balıkesir Sağlık Bil Derg. 2019; 8(1): 7-14.
  • Birgili F, Köse, F. Tendencies of nurses to medical errors. Journal of Current Researches on Health Sector. 2018; 8(2): 249-66.
  • Keers RE, Williams SD, Cooke J, Ashcroft DM. Causes of medication administration errors in hospitals: a systematic review of quantitative and qualitative evidence. Drug Saf. 2013; 36(11): 1045-67.
  • Salam A, Segal DM, Abu-Helalah MA, Gutierrez ML, Joosub I, Ahmed W, et al. The impact of work-related stress on medication errors in Eastern Saudi Arabia. Int J Qual Health Care. 2019; 31(1): 30-5.
  • Makary MA, Daniel M. Medical error-the third leading cause of death in the US. BMJ. 2016; 353: 1-5.
  • Smits M, Zegers M, Groenewegen PP, Timmermans DR, Zwaan L, van der Wal G, et al. Exploring the causes of adverse events in hospitals and potential prevention strategies. Qual Saf Health Care. 2010; 19(5): 1-7.
  • Er F, Altuntaş S. Determination of nurses’ viewpoints about medical errors and their causes. Journal of Health and Nursing Management. 2016; 3(3): 132-9.
  • Çakmak C, Konca M, Teleş M. The evaluation of medical errors through Turkey National Safety Reporting System (SRS). Hacettepe Journal of Health Administration. 2018; 21(3): 423-48.
  • Ec.europa.eu [Internet]. Special Eurobarometer: Medical Errors. [Cited: 2020 March 23]. Available from:https://ec.europa.eu/commfrontoffice/publicopinion/archives/ebs/ebs_241_en.pdf.
  • Akbulut Başçı AB, Özyurda F, Yılmazel G. The level of work related tension and role conflict-role ambiguity status of nurses working in Ankara University Hospitals. JAREN. 2016; 2(2): 51-8.
  • Ural A, Kılıç İ. Bilimsel araştırma süreci ve SPSS ile veri analizi. 4. baskı. Ankara: Detay Yayıncılık; 2013.
  • Aslan SH, Alparslan ZN, Aslan RO, Kesepara C, Ünal M. Validity and reliability of Work-Related Strain Scale in health care workers. Düşünen Adam: Psikiyatri ve Nörolojik Bilimler Dergisi. 1998; 11(2): 4-8.
  • Özata M, Altunkan H. Developing the scale of nurses' medical error tendency and validity and reliability analysis. Kırılmaz E, editor. II. Uluslararası sağlıkta performans ve kalite kongresi, bilimsel araştırma & en iyi uygulama ödülleri kitabı; Ankara: Sağlık Bakanlığı Yayınları; 2010. s. 3-20.
  • Kocaçalışkan İ, Akalın Bingöl N. Biyoistatistik. 3. baskı. Ankara: Nobel Akademik Yayıncılık; 2017.
  • Özver Y. Workload perception, work-related stress and medical error attitudes of nurses working in surgical clinics [Master thesis]. Ordu: Ordu University; 2016.
  • Kopuz E. Determination of the level of nurses' work-related strain and examining the attitudes of coping with stress: example of a special hospital [Master thesis]. İstanbul: Haliç University; 2013.
  • Açık Y, Yiğitbaş Ç, Bulut A, Deveci SE, Pirinçci E, Oğuzöncül AF, et al. Work-related tension, using the methods of overcoming the stress and the affecting factors in emergency staff. Turkiye Klinikleri J Med Sci. 2016; 36(1): 22-9.
  • Avcı GG, Öztürk G, Azaklı N, Çekinmez ST. Determination of work-related stress levels of nurses and style of coping with stress. İKÇÜSBFD. 2018; 3(1): 1-7.
  • Aydın Sayılan A, Mert Boğa S. Determination of relationship between job stress, job demands, job control, social support level and tendency to make medical errors of nurses. HEMAR-G. 2018; 20(1): 1-22.
  • Küçükoğlu S, Ası Karakaş S, Çelebioğlu A. The tendency of nurses to make medical errors and associated impacting factors. International Refereed Journal of Nursing Researches. 2016; 8: 88-102.
  • Öztürk YE, Özata M. The research of the relation between organizational citizenship behavior and malpractice trend in nurses. Süleyman Demirel University The Journal of Faculty of Economics and Administrative Sciences. 2013; 18(3): 365-81.
  • Seren İntepeler Ş, Soydemir D, Güleç D. Medical error tendencies and the factors affecting these tendencies in nurses. Journal of Ege University Nursing Faculty. 2014; 30(1): 1-18.
  • Cebeci F, Gürsoy E, Tekingündüz S. Determining the level of tendency in malpractice among nurses. Journal of Anatolia Nursing and Health Sciences. 2012; 15(3): 188-96.
  • Bondevik GT, Hofoss D, Husebø BS, Tveter Deilkås EC. Patient safety culture in Norwegian nursing homes. BMC Health Serv Res. 2017; 17(424): 1-10.
  • Botha E, Gwin T, Purpora C. The effectiveness of mindfulness based programs in reducing stress experienced by nurses in adult hospital settings: a systematic review of quantitative evidence protocol. JBI Database of Systematic Reviews & Implementation Reports. 2015; 13(10): 21-9.
  • Barbe T, Kimble LP, Rubenstein C. Subjective cognitive complaints, psychosocial factors and nursing work function in nurses providing direct patient care. J Adv Nurs. 2018; 74: 914-25.
  • Eren Fidancı B, Yıldız D, Konukbay D, Akyol M, Akbayrak, Hatipoğlu S. Assessment of the malpractice tendencies of nurses working in an educational and research hospital. Int J Caring Sci. 2014; 7: 294-305.
  • Eren Gümüştekin G, Öztemiz AB. Productivity and performance interaction with stress of organizations. ÇÜSBED. 2005; 14(1): 271-88.
  • Karaman Özlü Z, Yayla A, Özer N, Gümüş K, Erdağı S, Kaya Z. Risks of falling in surgical patients. Kafkas J Med Sci. 2015; 5(3): 94-9.
  • Özden D, Karagözoğlu Ş, Kurukız S. Determination of fall risk according to Hendrich II and Morse Fall Scale: a pilot study. Journal of Anatolia Nursing and Health Sciences. 2012; 15(2): 80-8.
  • Oyur Çelik G, Zıngal H. The determination of falling risk of patients and precautions taken in neurosurgery clinic. İKÇÜSBFD. 2016; 1(1): 7-11
  • Andsoy II, Kar G, Öztürk Ö. A study on trends to medical error for nurses. Journal of Health Sciences and Professions. 2014; 1(1): 17-27.
  • Avşar G, Atabek Armutçu E, Karaman Özlü Z. Determining the level of tendency in malpractice of nurses: a hospital sample. Journal of Health Sciences and Professions. 2016; 3(2): 115-22.
  • Kılıç Ü, Yön B, Şişman N. The relationship between work-related stress and the risk of anxiety and depression of emergency station personnel. Turk J Public Health. 2019; 17(2): 143-52.
  • Yiğitbaş Ç, Oğuzhan H, Tercan B, Bulut A, Bulut A. Nurses’ perception, attitudes and behaviors concerning malpractice. Anatolian Clinic Journal of Medical Sciences. 2016; 21(3): 207-14.
  • Ayorinde MO, Alabi PI. Perception and contributing factors to medication administration errors among nurses in Nigeria. IJANS. 2019; 11: 1-8.
There are 40 citations in total.

Details

Primary Language English
Subjects Nursing
Journal Section Research Articles
Authors

Birgül Cerit This is me 0000-0003-0007-4205

Hümeyra Hançer Tok This is me 0000-0003-3283-4192

Gülnur Temelli This is me 0000-0001-6083-702X

Publication Date January 14, 2022
Submission Date June 27, 2020
Published in Issue Year 2022 Volume: 12 Issue: 1

Cite

Vancouver Cerit B, Hançer Tok H, Temelli G. Relationship between Work-Related Strain Level in Nurses and Their Medical Error Tendency. VHS. 2022;12(1):130-6.