Burnout, Intention to Resign and Related Factors among Health Professionals

Year 2024, Volume: 14 Issue: 3, 331 - 336, 19.09.2024

Abdulkadir Kaya , Eylem Kuday Kaykısız , Hatice Öntürk Akyüz , Mehmet Köseoğlu

https://doi.org/10.33631/sabd.1423711

Abstract

Aim: The purpose of this study was to put forth the exhaustion state of healthcare professionals providing healthcare services in the city of Bitlis located in eastern Turkey and to compare the states of exhaustion of the healthcare professionals providing pre-hospital, first level and second level services. Additionally, determining the ratio of the intention to resign and the factors affect their intentions are among the aims of this study.
Material and Methods: The study's target population comprised of all healthcare professionals working in Bitlis between 01.11.2018-01.01.2019. Age, gender, place of work, duty, marital status, number of children, smoking status, years of experience and whether they intend to resign or not of all participants were asked and Maslach burnout inventory (MBI) were filled after their consent. Data were analyzed with SPSS. P values <0.05 were considered significant.
Results: A total of 490 individuals participated in the study. The average score of the participants was 21.6±5.42 for emotional exhaustion, 6.32±4.15 for depersonalization and 20.74±9.45 for personal failure. Of the participants, 40% had an intention to resign.
Conclusion: Burnout was found to be at a moderate level among healthcare workers. Burnout has a negative effect on intention to quit. Increasing financial satisfaction, taking into account the preferences of individuals when choosing the unit to start the profession, providing in-service training on ways to cope with stress and providing a peaceful working environment by establishing close contact with employees can be offered as solutions to burnout.

Keywords

Burnout, Health care professionals, Intention to resign

Sağlık Çalışanlarında Tükenmişlik, İstifa Niyeti ve İlişkili Faktörler

Abstract

Amaç: Bu çalışmanın amacı, Türkiye'nin doğusunda yer alan Bitlis ilinde sağlık hizmeti sunan sağlık çalışanlarının tükenmişlik durumlarını ortaya koymak ve hastane öncesi, birinci basamak ve ikinci basamak sağlık hizmeti sunan sağlık çalışanlarının tükenmişlik durumlarını karşılaştırmaktır. Ayrıca, istifa etme niyetlerinin oranını ve niyetlerini etkileyen faktörleri belirlemek de bu çalışmanın sekonder amaçları arasındadır.
Gereç ve Yöntemler: Araştırmanın evrenini 01.11.2018-01.01.2019 tarihleri arasında Bitlis'te görev yapan tüm sağlık çalışanları oluşturmaktadır. Tüm katılımcılara yaş, cinsiyet, çalışma yeri, görev, medeni durum, çocuk sayısı, sigara içme durumu, deneyim yılı, istifa etme niyetlerinin olup olmadığı sorulmuş ve onayları alındıktan sonra Maslach tükenmişlik envanteri (MBI) doldurulmuştur. Veriler SPSS ile analiz edildi. P değerleri <0,05 olarak anlamlı kabul edildi.
Bulgular: Bu çalışmaya toplam 490 kişi katılmıştır. Katılımcıların duygusal tükenme puan ortalaması 21,6±5,42, duyarsızlaşma puan ortalaması 6,32±4,15 ve kişisel başarısızlık puan ortalaması 20,74±9,45 olarak bulunmuştur. Katılımcıların %40'ının istifa etme niyetine sahip olduğu tespit edildi.
Sonuç: Çalışmada sağlık çalışanları arasında tükenmişlik orta düzey olarak bulunmuştur. Tükenmişlik durumunun istifa etme niyeti üzerinde olumsuz bir etkiye sahip olduğu görüldü. Maddi tatminin artırılması, mesleğe başlanacak birim seçilirken bireylerin tercihlerinin dikkate alınması, stresle başa çıkma yolları konusunda hizmet içi eğitimler verilmesi ve çalışanlarla yakın temas kurularak huzurlu bir çalışma ortamı sunulması tükenmişliğe çözüm önerileri olarak sunulabilir.

Keywords

Tükenmişlik, Sağlık çalışanları, İstifa niyeti

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