İşyeri Nezaketsizliği ve Çözüm Önerileri

Yıl 2024, Cilt: 1 Sayı: 1, 59 - 69, 18.12.2024

Hilmiye Türesin

Öz

Bu çalışmada öncelikle çalışma hayatında nezaketsizlik tanımlanmıştır. İşyerinde nezaketsiz davranışlara örnekler verildikten sonra nezaketsizlik ile benzer kavramlar ilişkisine değinilmiştir. İşyerinde nezaketsizliğe neden olabilecek unsurlardan ve nezaketsiz davranışların bireysel ve örgütsel düzeydeki etkilerinden bahsedilmiştir. Son olarak ise çalışma hayatındaki nezaketsiz davranışlarla mücadele etmede kullanılabilecek bireysel ve örgütsel yöntemler açıklanmıştır. İşyerindeki nezaketsiz davranışları tespit etmeye, sınıflandırmaya ve bu tip davranışlarla mücadele etmeye yönelik derinlemesine yapılan sistematik bir çalışma olması literatüre katkı sağlamaktadır.

Anahtar Kelimeler

İşyeri Nezaketsizliği, Çalışma hayatı, Örgütsel Davranış

Workplace Incivility and Solution Proposals

Öz

In this study, workplace incivility is first defined. Examples of uncivil behaviors in the workplace are provided, followed by a discussion of the relationship between workplace incivility and related concepts. Factors that may lead to workplace incivility and its effects at both the individual and organizational levels are examined. Finally, individual and organizational strategies to address workplace incivility are explained. This systematic and in-depth study, which focuses on identifying, classifying, and addressing uncivil behaviors in the workplace, makes a substantial contribution to the literature.

Anahtar Kelimeler

Work Life, Workplace Incivility, Organizational Behavior

Kaynakça

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