Effect Of Quality Of Work Life (QWL) On Proactive And Prosocial

Year 2014, Volume: 19 Issue: 1, 251 - 274, 01.03.2014

 Organizational Behaviors: A Research On Kanten Pelin Kanten

Abstract

This study investigates the effect of quality of work life on proactive and prosocial organizational behaviors. Previous studies suggest that organizational factors as precursors of employees’ positive organizational behaviors. Accordingly, the extent of the study composed of prosocial and proactive behaviors as part of positive organizational behaviors and one of the organizational determinants of these behaviors which is characterized as QWL. For this purpose, 218 employees who are working in private hospitals in Istanbul have participated in the study. In this respect, exploratory and conŞrmatory factor analysis and the structural equation modelling applied to the data obtained from employees in hospitals. Based on the findings, significant relationships have been observed between some of the dimensions of QWL and employees proactive and prosocial behaviors. However, QWL affects employees co-worker oriented and individual proactive behaviors and extra-role prosocial behaviors. Moreover, QWL is found out have no effect on employee’s organizational oriented proactive behaviors, role-prescribed and cooperation prosocial behaviors

Keywords

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İŞ YAŞAMININ KALİTESİNİN PROAKTİF VE PROSOSYAL ÖRGÜTSEL DAVRANIŞLAR ÜZERİNDEKİ ETKİSİ: SAĞLIK SEKTÖRÜ ÇALIŞANLARI ÜZERİNE BİR ARAŞTIRMA

Abstract

Bu çalışmada, iş yaşamının kalitesinin proaktif ve prososyal örgütsel davranışlar üzerindeki etkisi incelenmektedir. Mevcut çalışmalarda, işgörenlerin pozitif örgütsel davranış sergilemeleri üzerinde örgütsel faktörlerin belirleyici olduğu ileri sürülmektedir. Bu doğrultuda, çalışmanın kapsamını pozitif örgütsel davranışlar bağlamında proaktif ve prososyal örgütsel davranışlar ile bu davranışlar üzerinde etkili olması beklenen örgütsel faktörlerden birisi olan iş yaşamının kalitesi oluşturmaktadır. Araştırmanın örneklemini, İstanbul’da faaliyet gösteren özel hastanelerde görev yapan 218 çalışan oluşturmaktadır. Çalışanlardan anket yöntemi ile elde edilen veriler keşfedici ve doğrulayıcı faktör analizi ve yapısal eşitlik modellemesi vasıtasıyla değerlendirilmiştir. Elde edilen bulgulara göre, iş yaşamının kalitesinin bazı boyutları ile proaktif ve prososyal örgütsel davranışlar arasında anlamlı ilişkiler vardır. Bununla birlikte, iş yaşamının kalitesi işgörenlerin bireysel ve çalışma arkadaşlarına yönelik proaktif davranış sergilemeleri ile rol ötesi prososyal davranış sergilemelerini etkilemektedir. Ayrıca, iş yaşamının kalitesinin işgörenlerin örgüte yönelik proaktif davranış sergilemelerini, rol tanımlı ve işbirlikçi prososyal davranışlar sergilemelerini etkilemediği görülmektedir

Keywords

İş Yaşamının Kalitesi, Proaktif Davranışlar, Prososyal Örgütsel Davranışlar, Örgütsel Davranış, Sağlık Sektörü

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