INVESTIGATION OF THE EFFECTS OF JUSTICE AND TRUST PERCEPTION OF HEALTH WORKERS ON JOB SATISFACTION AND ORGANISATIONAL COMMITMENT

Year 2008, Volume: 10 Issue: 1-2, 497 - 516, 06.05.2014

Ass. Prof. Dr. Şebnem Aslan Ass. Prof. Dr. Musa Özata

Abstract

The aim this study is to investigate the effects of perception of organisational justice and trust of health workers on their organisational commitment and job satisfaction. The study was carried out with 283 health workers working at Meram Medical Faculty Research Hospital of Selcuk University in Konya, Turkey. The data were evaluated by the packet programme of SPSS 10.0; The Descriptive Statistics, t test, ANOVA, Factor Analysis, Regression and Correlation • Analyses were also carried out. As a result of the study, it was found that there was a significant relation between the perception of justice with trust and job satisfaction and commitment. The only difference is that there is no significant relation between interaction justice and continuance commitment. It was found that the trust is a factor that affects both commitment and job satisfaction. The procedural justice determines the affective commitment, continuance commitment, and job satisfaction. Furthermore, the interaction justice affects affective commitment, whereas distributive justice affects the normative commitment, and job satisfaction affects the distributive justice in reverse direction. Regarding organisational commitment, justice, trust, and job satisfaction; there were some differences in demographic variables.

Keywords

Commitment (affective; continuance; normative), Justice (distributive, procedural; interactional); Trust; Job Satisfaction.

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