Çalışma Koşullarının Hava Trafik Kontrolörlerinin Bağlamsal Performansı Üzerine Etkisi

Abstract

Hava trafik performansı havayolu taşımacılık operasyonları performansı üzerinde oldukça etkilidir. Hava trafik performansı da kontrolörlerin performansından oluşmaktadır. Bu nedenle görev performasının yanı sıra bağlamsal performans ta takım olarak 24 saat çalışılan işler için oldukça önemlidir. Bu çalışmada çalışma koşullarının kontrolörlerin bağlamsal performansları üzerinde etkili olup olmadığının ortaya çıkarılması amaçlanmaktadır. Kontrolörlerin çalışma koşulları ve bağlamsal performans algısı subjektif değerlendirmeli olarak yapılmıştır. Hava trafiği bakımından en yüksek trafiğe sahip beş meydanda çalışan kontrolörler çalışmanın evrenini oluşturmaktadır. SPSS 21.0 programı kullanılarak değişkenler analiz edilmiştir. Araştırma sonucunda yapılan istatistiksel analizler neticesinde hava trafik kontrolörlerinin çalışma koşullarının bağlamsal performans üzerinde etkili olduğu ortaya çıkarılmıştır.

Keywords

• Bağlamsal Performans, Çalışma Koşulları, Psikososyal Çalışma Ortamı, Hava Trafik Kontrolörlüğü

The Impact of Working Conditions on Contextual Performance of Air Traffic Controllers

Abstract

Air traffic performance has a huge impact on air transport operations performance. Air traffic performance is comprised of by the controllers performance. For this reason in addition to task performance, contextual performance is also important for team jobs which is always active for 24 hours in shift works. In this study it is expected to show the impact of working conditions on contextual performance. The contextual performance and perceived working conditions of controllers will be evaluated by the self-report method. The five biggest airport on the traffic basic is choosen for the research. SPSS 21.0 program is used to analyse variables. In the results of the study it is seen that there is a relation between working conditions and contextual performance of air traffic controllers.

Keywords

• Contextual Performance, Working Conditions, Psychosocial Work Environment, Air Traffic Controllers

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