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İş Yaşamında İş Tatmini, Örgütsel Özdeşleme ve İşten Ayrılma Niyeti İlişkisi: Erzurum’da Bir Kamu Kurumu Örneği

Year 2016, Volume: 4 Issue: 3, 121 - 136, 01.07.2016

Abstract

Bu çalışmada iş yaşamı kalitesi bağlamında iş tatmini, örgütsel özdeşleşme ve işten ayrılma niyeti kavramları ve aralarındaki ilişkiler incelenmiştir. Kavramsal bilgilerden sonra 2014 yılında Erzurum Aile ve Sosyal Politikalar İl Müdürlüğü ve bağlı kuruluşları çalışanları 286 kişi ile yapılan bir alan araştırmasına yer verilmiştir. Araştırma sonucunda İş tatmini ile örgütsel özdeşleşme arasında pozitif yönlü bir ilişki tespit edilmiştir. İş tatmini ile işten ayrılma niyeti arasında ve örgütsel özdeşleşeme ile işten ayrılma niyeti arasında ise negatif yönlü ilişki bulgusu elde edilmiştir.

References

  • Abbasi, S.M., K.W. Hollman and R.D. Hayes (2008). “Bad Bosses and How Not To Be One.” Information Management Journal. 42(1): 52-56.
  • Ahmad, B., M. Shahid, Z.E. Huma and S. Haider, S. (2012). “Turnover Intention: An HRM Issue in Textile Sector”. Interdisciplinary Journal of Contemporary Research in Business. 3: 125-130.
  • Ahmet, I., et al. (2010). “Effects of Motivational Factors on Employees’ Job Satisfaction: A Case Study of University of the Punjab, Pakistan”. International Journal of Business and Management. 5(3): 70-80.
  • Allen, D.G. (2006). “Do Organizational Socialization Tactics Influence Newcomer Embeddedness and Turnover?”. Journal of Management. 32: 237–256.
  • Al-Zu’bi, H.A. (2010). “A Study of Relationship between Organizational Justice and Job Satisfaction”. International Journal of Business and Management. 5(12): 102-109.
  • Çakınberk, A., N. Derin ve E.T. Demirel (2011). “Örgütsel Özdeşleşmenin Örgütsel Bağlılıkla Biçimlenmesi: Malatya ve Tunceli Özel Eğitim Kurumları Örneği”. İşletme Araştırmaları Dergisi. 3(1): 89-121.
  • Cammann, C., M. Fichman, G.D. Jenkins and J. Klesh (1983). “Assessing Organizational Change: A Guide to Methods, Measures, and Practices, Assessing the attitudes and perception of organizational members”. In Michigan Organizational Assessment Questionnaire. Eds.: Seashore, S.E., E. Lawler, P.H. Mirvis and C. Cammann (New York: John Wiley & Sons).
  • Carmeli, et al. (2007). “The Role of Perceived Organizational Performance in Organizational Identification, Adjustment and Job Performance”. Journal of Management Studies. 44(6): 972-992.
  • Chiboiwa, M., C. Chipunza and M.O. Samuel (2011). “Evaluation of Job Satisfaction and Organizational Citizenship Behavior: Case Study of Selected Organizations in Zimbabwe”. African Journal of Business Management. 5(7): 2910-2918.
  • Chimanikire, P. (2007). “Factors Affecting Job Satisfaction among Academic Professionals in Tertiary Institutions in Zimbabwe”. African Journal of Business Management. 1(6): 166-175.
  • Cranny, C.L., P. Smith and F.F. Stone (1992). Job Satisfaction: How People Feel About Their Job and How Satisfaction Affects The Performance, Lexington Books: New York.
  • Cummings, T.G. and C.G. Worley (2005). Organizational Development and Change, Thomson, South-Western College Publishing: Cincinnati (OH).
  • Davis, G. (2004). “Job Satisfaction Survey among Employees in Small Businesses”. Journal of Small Business and Enterprise Development. 11(4): 495-503.
  • Ghosh, P.K. and M.B. Ghorpade (1991). Industrial and Organizational Psychology, Himalaya Publishing House: Bombay.
  • Gilbert, B. (1989). “The Impact of Union Involvement on the Design and Introduction of Working Life”. Human Relations. 42(12): 1058- 1078.
  • Green, F. (2010). “Well-being, Job Satisfaction and Labor Mobility”. Labor Economics. 17: 897–903
  • Güler, M. (1990). Endüstri İşçilerinin İş Doyumu ve İş Verimine Depresyon, Kaygı ve Diğer Bazı Değişkenlerin Etkisi. Yayımlanmamış Doktora Tezi, Hacettepe Üniversitesi Sosyal Bilimler Enstitüsü.
  • Hackman, J. R. and G.R. Oldham (1976). “Motivation through the Design of Work: Test of a Theory”. Organizational Behavior and Human Performance. 16(3): 250-179.
  • Hackman, J.R. and G.R. Oldham (1974). The Job Diagnostic Survey: An Instrument for the Diagnosis of Jobs and the Evaluation of Job Redesign Projects, Technical Report No.4, Yale University School of Organization and Management.
  • İşcan, Ö. F. (2006). “Dönüştürücü/Etkileşimci Liderlik Algısı ve Örgütsel Özdeşleşme İlişkisinde Bireysel Farklılıkların Rolü”. Akdeniz Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 6(11): 160- 177.
  • Locke, E. A. (1969). “What Is Job Satisfaction?”. Organizational Behavior and Human Performance. 4: 309-336.
  • Mael, F.A. and B.E. Ashforth (1992). “Alumni and Their Alma Mater: A Partial Test of a Reformulated Model of Organizational Identification”. Journal of Organizational Behavior. 13(2): 103-123.
  • McShane, S.L. and S. Steen (2009). Canadian Organizational Behavior, 7th ed., McGraw-Hill: Toronto.
  • Miller, V.D., M. Allen, M.K. Casey and J.R. Johnson (2000). “Reconsidering the Organizational Identification Questionnaire”. Management Communication Quarterly. 13(4): 626-658.
  • Moser, K. (1997). “Commitment in Organizations”. Psychologies, 41(4): 160-170.
  • Özdemir, A. (2010). “Örgütsel Özdeşleşmenin Algılanan Örgütsel Destek, Cinsiyet ve Kıdem Değişkenlerine Göre İncelenmesi”. Türkiye Sosyal Araştırmalar Dergisi, 14(1): 237-250.
  • Rusbult, C.E., et al. (1998). “Impact of Exchange Variables on Exit, Voice, Loyalty, and Neglect: An Integrative Model of Responses to Declining Job Satisfaction”. Academy of Management Journal, 31(3): 599-627.
  • Scott, S.G. and V.R. Lane (2000). “A Stakeholder Approach to Organizational Identity”. The Academy of Management Review. 25(1): 43-62.
  • Şimşek, M.Ş. ve A. Çelik (2011). İşletme Bilimlerine Giriş, Eğitim Akademi, Konya.
  • Şimşek, M.Ş., T. Akgemci ve A. Çelik (2008). Davranış Bilimlerine Giriş ve Örgütlerde Davranış, 6.Baskı, Gazi Kitapevi: Ankara.
  • Tella, A., C.O. Ayeni and S.O. Popoola (2007). “Work Motivation, Job Satisfaction, and Organizational Commitment of Library Personnel in Academic and Research Libraries in Oyo State, Nigeria”. Library Philosophy and Practice, April: 1-16.
  • Tett, R.P. and J.P. Meyer (1993). “Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-Analytic Findings”. Personnel Psychology. 46(2): 259-293.
  • Tütüncü, Ö. (2008). “SA 8000 Sosyal Sorumluluk Standardı ile İş Yaşamı Kalitesi Arasındaki İlişki”. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 10(2): 169-199.
  • Tüzün, İ.K. (2006). Örgütsel Güven, Örgütsel Kimlik ve Örgütsel Özdeşleşme İlişkisi; Uygulamalı Bir Çalışma. Yayımlanmamış Doktora Tezi. Gazi Üniversitesi Sosyal Bilimler Enstitüsü.
  • Van Dick, R. et al. (2004). “Should I Stay or Should I Go? Explaining Turnover Intentions with Organizational Identification and Job Satisfaction”. British Journal of Management. 15(4): 351-360.
  • Vroom, H.V. (1964). The Determination of Job Satisfaction Work and Motivation, John Wiley and Sons: New York.

The Relationships among Job Satisfaction, Organizational Identification and Turnover Intention at Work: A Survey Study in a Public Organization in Erzurum

Year 2016, Volume: 4 Issue: 3, 121 - 136, 01.07.2016

Abstract

In this study the relationships between job satisfaction, organizational identification and turnover intention at work have been investigated in terms of quality of work life. This paper includes a theoretical framework and findings of a survey study conducted to the employees 286 person working in Provincial Directorate of Family and Social Policies in Erzurum. As a result of the research, we found out that there is a positive relationship between job satisfaction and organizational identification. On the other hand there is a negative relationship between job satisfaction and turnover intention. Likewise, the relationship between organizational identification and turnover intention is also negative

References

  • Abbasi, S.M., K.W. Hollman and R.D. Hayes (2008). “Bad Bosses and How Not To Be One.” Information Management Journal. 42(1): 52-56.
  • Ahmad, B., M. Shahid, Z.E. Huma and S. Haider, S. (2012). “Turnover Intention: An HRM Issue in Textile Sector”. Interdisciplinary Journal of Contemporary Research in Business. 3: 125-130.
  • Ahmet, I., et al. (2010). “Effects of Motivational Factors on Employees’ Job Satisfaction: A Case Study of University of the Punjab, Pakistan”. International Journal of Business and Management. 5(3): 70-80.
  • Allen, D.G. (2006). “Do Organizational Socialization Tactics Influence Newcomer Embeddedness and Turnover?”. Journal of Management. 32: 237–256.
  • Al-Zu’bi, H.A. (2010). “A Study of Relationship between Organizational Justice and Job Satisfaction”. International Journal of Business and Management. 5(12): 102-109.
  • Çakınberk, A., N. Derin ve E.T. Demirel (2011). “Örgütsel Özdeşleşmenin Örgütsel Bağlılıkla Biçimlenmesi: Malatya ve Tunceli Özel Eğitim Kurumları Örneği”. İşletme Araştırmaları Dergisi. 3(1): 89-121.
  • Cammann, C., M. Fichman, G.D. Jenkins and J. Klesh (1983). “Assessing Organizational Change: A Guide to Methods, Measures, and Practices, Assessing the attitudes and perception of organizational members”. In Michigan Organizational Assessment Questionnaire. Eds.: Seashore, S.E., E. Lawler, P.H. Mirvis and C. Cammann (New York: John Wiley & Sons).
  • Carmeli, et al. (2007). “The Role of Perceived Organizational Performance in Organizational Identification, Adjustment and Job Performance”. Journal of Management Studies. 44(6): 972-992.
  • Chiboiwa, M., C. Chipunza and M.O. Samuel (2011). “Evaluation of Job Satisfaction and Organizational Citizenship Behavior: Case Study of Selected Organizations in Zimbabwe”. African Journal of Business Management. 5(7): 2910-2918.
  • Chimanikire, P. (2007). “Factors Affecting Job Satisfaction among Academic Professionals in Tertiary Institutions in Zimbabwe”. African Journal of Business Management. 1(6): 166-175.
  • Cranny, C.L., P. Smith and F.F. Stone (1992). Job Satisfaction: How People Feel About Their Job and How Satisfaction Affects The Performance, Lexington Books: New York.
  • Cummings, T.G. and C.G. Worley (2005). Organizational Development and Change, Thomson, South-Western College Publishing: Cincinnati (OH).
  • Davis, G. (2004). “Job Satisfaction Survey among Employees in Small Businesses”. Journal of Small Business and Enterprise Development. 11(4): 495-503.
  • Ghosh, P.K. and M.B. Ghorpade (1991). Industrial and Organizational Psychology, Himalaya Publishing House: Bombay.
  • Gilbert, B. (1989). “The Impact of Union Involvement on the Design and Introduction of Working Life”. Human Relations. 42(12): 1058- 1078.
  • Green, F. (2010). “Well-being, Job Satisfaction and Labor Mobility”. Labor Economics. 17: 897–903
  • Güler, M. (1990). Endüstri İşçilerinin İş Doyumu ve İş Verimine Depresyon, Kaygı ve Diğer Bazı Değişkenlerin Etkisi. Yayımlanmamış Doktora Tezi, Hacettepe Üniversitesi Sosyal Bilimler Enstitüsü.
  • Hackman, J. R. and G.R. Oldham (1976). “Motivation through the Design of Work: Test of a Theory”. Organizational Behavior and Human Performance. 16(3): 250-179.
  • Hackman, J.R. and G.R. Oldham (1974). The Job Diagnostic Survey: An Instrument for the Diagnosis of Jobs and the Evaluation of Job Redesign Projects, Technical Report No.4, Yale University School of Organization and Management.
  • İşcan, Ö. F. (2006). “Dönüştürücü/Etkileşimci Liderlik Algısı ve Örgütsel Özdeşleşme İlişkisinde Bireysel Farklılıkların Rolü”. Akdeniz Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 6(11): 160- 177.
  • Locke, E. A. (1969). “What Is Job Satisfaction?”. Organizational Behavior and Human Performance. 4: 309-336.
  • Mael, F.A. and B.E. Ashforth (1992). “Alumni and Their Alma Mater: A Partial Test of a Reformulated Model of Organizational Identification”. Journal of Organizational Behavior. 13(2): 103-123.
  • McShane, S.L. and S. Steen (2009). Canadian Organizational Behavior, 7th ed., McGraw-Hill: Toronto.
  • Miller, V.D., M. Allen, M.K. Casey and J.R. Johnson (2000). “Reconsidering the Organizational Identification Questionnaire”. Management Communication Quarterly. 13(4): 626-658.
  • Moser, K. (1997). “Commitment in Organizations”. Psychologies, 41(4): 160-170.
  • Özdemir, A. (2010). “Örgütsel Özdeşleşmenin Algılanan Örgütsel Destek, Cinsiyet ve Kıdem Değişkenlerine Göre İncelenmesi”. Türkiye Sosyal Araştırmalar Dergisi, 14(1): 237-250.
  • Rusbult, C.E., et al. (1998). “Impact of Exchange Variables on Exit, Voice, Loyalty, and Neglect: An Integrative Model of Responses to Declining Job Satisfaction”. Academy of Management Journal, 31(3): 599-627.
  • Scott, S.G. and V.R. Lane (2000). “A Stakeholder Approach to Organizational Identity”. The Academy of Management Review. 25(1): 43-62.
  • Şimşek, M.Ş. ve A. Çelik (2011). İşletme Bilimlerine Giriş, Eğitim Akademi, Konya.
  • Şimşek, M.Ş., T. Akgemci ve A. Çelik (2008). Davranış Bilimlerine Giriş ve Örgütlerde Davranış, 6.Baskı, Gazi Kitapevi: Ankara.
  • Tella, A., C.O. Ayeni and S.O. Popoola (2007). “Work Motivation, Job Satisfaction, and Organizational Commitment of Library Personnel in Academic and Research Libraries in Oyo State, Nigeria”. Library Philosophy and Practice, April: 1-16.
  • Tett, R.P. and J.P. Meyer (1993). “Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-Analytic Findings”. Personnel Psychology. 46(2): 259-293.
  • Tütüncü, Ö. (2008). “SA 8000 Sosyal Sorumluluk Standardı ile İş Yaşamı Kalitesi Arasındaki İlişki”. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 10(2): 169-199.
  • Tüzün, İ.K. (2006). Örgütsel Güven, Örgütsel Kimlik ve Örgütsel Özdeşleşme İlişkisi; Uygulamalı Bir Çalışma. Yayımlanmamış Doktora Tezi. Gazi Üniversitesi Sosyal Bilimler Enstitüsü.
  • Van Dick, R. et al. (2004). “Should I Stay or Should I Go? Explaining Turnover Intentions with Organizational Identification and Job Satisfaction”. British Journal of Management. 15(4): 351-360.
  • Vroom, H.V. (1964). The Determination of Job Satisfaction Work and Motivation, John Wiley and Sons: New York.
There are 36 citations in total.

Details

Primary Language Turkish
Journal Section Research Article
Authors

Orhan Çınar This is me

Fatih Karcıoğlu This is me

Kübra Akdaş This is me

Publication Date July 1, 2016
Published in Issue Year 2016 Volume: 4 Issue: 3

Cite

ISNAD Çınar, Orhan et al. “İş Yaşamında İş Tatmini, Örgütsel Özdeşleme Ve İşten Ayrılma Niyeti İlişkisi: Erzurum’da Bir Kamu Kurumu Örneği”. Siyaset, Ekonomi ve Yönetim Araştırmaları Dergisi 4/3 (July 2016), 121-136.