Otel İşletmelerinin İş Çevresi Özelliklerinin Kurum Kültürü Türleri Üzerindeki Etkisi

Yıl 2015, Cilt: 12 Sayı: 2, - , 02.11.2015

Yunus Emre Taşğit , Ercan Ergün Murat Bayat

Öz

İş çevresi ve kurum kültürü yönetim alanında işletmelerin başarısını etkileyen en
önemli unsurlar arasında gösterilmektedir. Her iki konu arasındaki ilişki uluslararası
literatürde gereken ilgiyi görmüş ve belirli bir olgunluğa ulaşmış olmasına rağmen
Türkiye ölçeğinde oldukça sığ kalmıştır. Bu araştırma; iş çevresinin, kurum kültürü
üzerindeki etkisini tespit ederek alan yazındaki bu boşluğu kapatmayı
amaçlamaktadır. Nicel araştırma yöntemi ve anket tekniği kullanılarak verileri elde
edilen araştırmada ilgi çekici sonuçlara ulaşılmıştır. Araştırma sonuçlarına göre iş
çevresi özelliklerinden çeşitliliğin hâkim olduğu ortamlarda kurum kültürü olarak pazar
kültürünün, çevresel baskı ve kompleksliğin egemen olduğu iş ortamlarında hiyerarşi
kültürünün ve dinamizmin baskın olduğu iş çevrelerinde ise adhokrasi kültürünün
tercih edildiği belirlenmiştir.

Anahtar Kelimeler: İş Çevresi, Kurum Kültürü, Hizmet Sektörü, Otel İşletmeleri 

Anahtar Kelimeler

İş Çevresi, Kurum Kültürü, Hizmet Sektörü, Otel İşletmeleri

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