Nurses' Views on Patient Handover

Abstract

Aim The research was carried out to determine the opinions of nurses working in adult-bed clinics and intensive care units regarding patient handover.
Method This descriptive study was carried out with 102 nurses working in the adult clinics and adult intensive care unit in a private of foundation hospital in Ankara after obtaining permission from the institution and ethics committee. The data were collected with Nurse ıntroduction Form containing demographic and professional information and Nurses' Opinion Form Regarding Patient handover “. Descriptive statistics were used to analyze the data.
Results The mean age of the nurses was 24.29 ±4.38 years; 87.2% were women, 47% were university graduates, 75.5% had been working as nurses for 0-5 years and 60.7 % had been working in the adult clinics. Almost all the nurses reported that they were uncomfortable with the situations such as talking about unnecessary issues during handover, uninterested attitudes during handover, and missing answers to the questions asked.
Conclusion In our study, although almost all of the nurses reported that they received training on patient handover, they stated that there are some issues that need improvement in patient handover processes. It is recommended to organize training programs related to patient handover period at regular intervals for the continuity of patient safety.

Keywords

• Patient
• patient safety
• patient handover
• nurse

Hemşirelerin Hasta Teslimine İlişkin Görüşleri

Abstract

Amaç: Araştırma erişkin yataklı kliniklerinde ve yoğun bakımlarda çalışan hemşirelerin hasta teslimine ilişkin görüşlerini belirlemek amacıyla yapılmıştır.
Gereç ve Yöntem Tanımlayıcı tipte olan araştırma Ankara’da özel bir vakıf üniversitesi hastanesinin yataklı erişkin kliniklerinde ve yoğun bakımlarda çalışan 102 hemşire ile yapılmıştır. Veriler hemşirelerin demografik ve mesleki bilgilerini içeren ‘Hemşire Tanıtım Formu’ ve ‘Hemşirelerin Hasta Teslim Sürecine İlişkin Görüşleri Formu’ ile toplanmıştır Verilerin analizinde tanımlayıcı istatistikler kullanılmıştır.
Bulgular Hemşirelerin yaş ortalaması 24.29 ±4,38 yıl olup; %87,2’si kadın ve % 47’si üniversite mezunudur, %755’i 0-5 yıldır hemşire olarak görev yapmakta, %60.7’si erişkin servislerde çalışmaktadır. Hasta teslim süreci ile ilgili eğitim alan hemşire oranı %88,3’tür. Hemşirelerin tamamına yakını teslim esnasında gereksiz konuların konuşulması, teslim esnasında ilgisiz tavır ve tutumlar, sorulan soruların eksik cevaplanması gibi durumlardan rahatsızlık duyduklarını bildirmişlerdir.
Sonuç Çalışmamızda hemşirelerin tamamına yakını hasta teslimi konusunda eğitim aldıklarını bildirmiş olmalarına rağmen hasta teslim süreçlerinde bazı geliştirilmesi gereken alanların olduğunu belirtmişlerdir. Hasta güvenliğinin sürekliliği için düzenli aralıklarla hasta teslim sürecine ilişkin eğitim programlarının düzenlenmesi önerilmektedir

Keywords

• Hasta teslimi
• hasta güvenliği
• hemşire
• engeller

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