Year 2013,
Volume: 12 Issue: 23, 33 - 45, 01.06.2013
Abstract
In an economy where the only certainity ıs uncertainty, the one sure source of lasting competitive advantage is knowledge. The power of knowledge is very important recource for preserving valuable heritage and solving problems now and the future. This paper investigates the application of knowledge management to solve problems. It contains description of task analysis, Electronic Performance Support Systems and Knowledge Management System.with some dimensions. Knowledge application is easy if knowledge workers can find knowledge nugets in the organization. It defines knowledge application in levels of individual and organization, push and pull technologies, and knowledge management support systems
References
- Asif, S. Z. (2011), Mobile communications ecosystem: Technology management for mobile communications, John Wiley & Sons Ltd.
- Awad, E. M. and Ghaziri, H. M. (2008), Knowledge Management. Pearson Education, 2nd impression, Dorling Kindersley, Delhi (India).
- Barker, P. And Banerji, A. (1995), Designing Electronic Performance Support Systems, Innovations in Education and Training International, 32(1):4-12.
- Becerra-Fernandez, I., Gonzales, A. and Sabherwal, R. (2004), Knowledge Management and KM Software Package. Prentice Hall, New Jersey.
- Bell, S. (2006), Lean Enterprise Systems. Wiley and Sons, Inc.
- Ben-Zvi, T. (2012), Measuring the perceived effectiveness of decision support systems and their impact on performance, Decision Support Systems 54, 248-256.
- Chandler, K. and Hyatt, K. (2003), Costumer-centered design. A new approach to web usability. Prentice-Hall, Inc., New Jersey.
- Coffey, J. W., Canas, A. J., Hill, G., Carff, R. and Reichherzer, T. (2003), Knowledge modeling and the creation of El-Tech: a performance support and trainin system for electronic technicians, Expert Systems with Applications 25, 483-492.
- Dalkir, K. (2011), Knowledge Management in Theory and Practice. 2nd Ed., The MIT Press Cambridge, Massachusetts, London, England.
- Davenport, T. and Prusak, L. (1998), Working Knowledge: How organizations Manage What They Know. Net Library Inc., Boulder.
- Durna, U. ve Demirel, Y. (2008), Bilgi yönetiminde bilgiyi anlamak, Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, (30):129-156).
- Frestone, J. M. and McElroy, M. W. (2003), Key issues in the new knowledge management, Butterworth-Heinemann, Burlington.
- Gal, E. and Schaik, P. v. (2010), EPSS Applications in Corporate Setting, Electronic Performance Support, Grower Pub. Ltd., England.
- Liao, S., Knowledge management technologies and applications-literature rewiew from 1995 to 2002, Expert Systems with Applications 25, 155-164.
- Meso, P., Madey, G., Troutt, M. D., and Liegle, J. (2006), The knowledge management efficacy of maching information systems development methodologies with application characteristics-an example study, The Journal of Systems and Software 79, 15-28.
- Moreno, L., Aguilar, R. M., Pineiro, J. D., EStevez, J. I., Sigut, J. F. and Gonzales, C. (2001), Using KADS methodology in a simulation assisted knowledge based system: application to hospital management, Expert Systems with Applications 20, 235-240.
- Ogden, C. K., Richards, I. A., Russel, B. and Gordon, W. T. (1994), C. K. Ogden and Linguistics: With a new critical edition of The Meaning of Meaning (History of Linguistics). Routledge.
- Saint-Andre, P., Smith, K. and Tronçon, R. (2009), XPMM The Definitive Guide. O’Reilly Media, Inc., CA.
- Schoop, M., Jertila, A. and List, T. (2003), Negoisst: a negotiation support system for electronic business-to-business negotiations in e-commerce, Data and Knowledge Engineering 47, 371-401.
- Wiig, K. (2000), Application of Knowledge Management in Public Administration, Knowledge Research Institute, Inc., Arlington, Texas.
- Zaim, H., (2005), Bilginin Artan Önemi ve Bilgi Yönetimi. İşaret Yayınları, İstanbul.
Year 2013,
Volume: 12 Issue: 23, 33 - 45, 01.06.2013
Abstract
Bir ekonomide belirsizlik olduğunda tek rekabet edici kaynak bilgi olmaktadır. Günümüzdeki ve gelecekteki problemlerin çözümünde bilginin gücü en önemli kaynak olarak görülmektedir. Bu makalede bilgi yönetiminin problemlere uygulanması ile ilgili olarak görev analizi, elektronik performans destek sistemleri ve bilgi yönetimi destek sistemleri araştırılmaktadır. Bilgi işçileri çalıştıkları örgütte bilgi parçalarını bulabiliyorsa bilgi uygulama kolay olur. Çekme ve itme teknolojileri ile bilgi yönetimi destek sistemleri birey ve örgüt düzeyinde bilgi uygulamayı tanımlamaktadır
References
- Asif, S. Z. (2011), Mobile communications ecosystem: Technology management for mobile communications, John Wiley & Sons Ltd.
- Awad, E. M. and Ghaziri, H. M. (2008), Knowledge Management. Pearson Education, 2nd impression, Dorling Kindersley, Delhi (India).
- Barker, P. And Banerji, A. (1995), Designing Electronic Performance Support Systems, Innovations in Education and Training International, 32(1):4-12.
- Becerra-Fernandez, I., Gonzales, A. and Sabherwal, R. (2004), Knowledge Management and KM Software Package. Prentice Hall, New Jersey.
- Bell, S. (2006), Lean Enterprise Systems. Wiley and Sons, Inc.
- Ben-Zvi, T. (2012), Measuring the perceived effectiveness of decision support systems and their impact on performance, Decision Support Systems 54, 248-256.
- Chandler, K. and Hyatt, K. (2003), Costumer-centered design. A new approach to web usability. Prentice-Hall, Inc., New Jersey.
- Coffey, J. W., Canas, A. J., Hill, G., Carff, R. and Reichherzer, T. (2003), Knowledge modeling and the creation of El-Tech: a performance support and trainin system for electronic technicians, Expert Systems with Applications 25, 483-492.
- Dalkir, K. (2011), Knowledge Management in Theory and Practice. 2nd Ed., The MIT Press Cambridge, Massachusetts, London, England.
- Davenport, T. and Prusak, L. (1998), Working Knowledge: How organizations Manage What They Know. Net Library Inc., Boulder.
- Durna, U. ve Demirel, Y. (2008), Bilgi yönetiminde bilgiyi anlamak, Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, (30):129-156).
- Frestone, J. M. and McElroy, M. W. (2003), Key issues in the new knowledge management, Butterworth-Heinemann, Burlington.
- Gal, E. and Schaik, P. v. (2010), EPSS Applications in Corporate Setting, Electronic Performance Support, Grower Pub. Ltd., England.
- Liao, S., Knowledge management technologies and applications-literature rewiew from 1995 to 2002, Expert Systems with Applications 25, 155-164.
- Meso, P., Madey, G., Troutt, M. D., and Liegle, J. (2006), The knowledge management efficacy of maching information systems development methodologies with application characteristics-an example study, The Journal of Systems and Software 79, 15-28.
- Moreno, L., Aguilar, R. M., Pineiro, J. D., EStevez, J. I., Sigut, J. F. and Gonzales, C. (2001), Using KADS methodology in a simulation assisted knowledge based system: application to hospital management, Expert Systems with Applications 20, 235-240.
- Ogden, C. K., Richards, I. A., Russel, B. and Gordon, W. T. (1994), C. K. Ogden and Linguistics: With a new critical edition of The Meaning of Meaning (History of Linguistics). Routledge.
- Saint-Andre, P., Smith, K. and Tronçon, R. (2009), XPMM The Definitive Guide. O’Reilly Media, Inc., CA.
- Schoop, M., Jertila, A. and List, T. (2003), Negoisst: a negotiation support system for electronic business-to-business negotiations in e-commerce, Data and Knowledge Engineering 47, 371-401.
- Wiig, K. (2000), Application of Knowledge Management in Public Administration, Knowledge Research Institute, Inc., Arlington, Texas.
- Zaim, H., (2005), Bilginin Artan Önemi ve Bilgi Yönetimi. İşaret Yayınları, İstanbul.
There are 21 citations in total.
Details
| Primary Language | Turkish |
|---|---|
| Journal Section | Research Articles |
| Authors | |
| Publication Date | June 1, 2013 |
| Submission Date | August 10, 2015 |
| Published in Issue | Year 2013 Volume: 12 Issue: 23 |
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