Year 2017, Volume 15 , Issue 1, Pages 58 - 67 2017-04-27

Ayaktan tanı ve tedavi başvurularında hasta başına kaç dakika ayrılmalıdır?
How many minutes should be reserved per patient in ambulatory care visits?

Mahmut Yardım [1] , Erhan Eser [2]


Bu yazı, ayaktan tanı ve tedavi başvurularına ayrılan süreler ve bunun yol açtığı sonuçlar konusunda ulusal ve uluslararası düzeydeki bilgi birikimini derlemek ve ülkemizdeki ayaktan başvuru süreleri ile ilgili tartışmanın daha nesnel kanıtlar üzerinden yapılmasına olanak tanımak amacıyla hazırlanmıştır. Derlemede kaynaklar üç temel başlık altında incelenmiştir: İlk olarak birinci basamak sağlık hizmetlerindeki ayaktan tanı ve tedavi hizmetlerinde çeşitli ülkelerde, başvuru başına ayrılan süreler irdelenmiştir. İkinci başlık altında hizmet sunumunda ortaya çıkan nitel sorunlar incelenmiştir. Üçüncü başlık altında hekimler üzerindeki zaman baskısının, hekimlerin iş verimliliği, iş doyumu ve hasta hoşnutluğu üzerinde yol açtığı sonuçlar incelenmiştir. Uluslararası kaynaklara göre değerlendirildiğinde ayaktan başvuru sürelerinin 10 dakikadan az olmaması gerektiğini, ancak karmaşık tıbbi durumlar göz önüne alındığında bu sürenin daha da artması gerektiği sonucuna varılabilir. 

This report was prepared aiming to review national and international literature about outpatient visit length with leading consequences, as well as to stimulate an evidence based discussion on this topic in Turkey. The relevant literature was investigated under three topics: First topic was about the length of outpatient visits in different countries, the second topic was about quality of care. The last topic was related with the effects of time pressure on health care providers such as efficiency, job satisfaction and patient satisfaction. International literature showed that outpatient visit length should not be less than 10 minutes and in complex situations this span should be expanded.

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Journal Section Original Research
Authors

Author: Mahmut Yardım

Author: Erhan Eser

Dates

Application Date : July 5, 2017
Acceptance Date : March 30, 2017
Publication Date : April 27, 2017

Bibtex @report { tjph326827, journal = {Turkish Journal of Public Health}, issn = {}, eissn = {1304-1088}, address = {}, publisher = {Turkish Society of Public Health Specialists}, year = {2017}, volume = {15}, pages = {58 - 67}, doi = {10.20518/tjph.326827}, title = {How many minutes should be reserved per patient in ambulatory care visits?}, key = {cite}, author = {Yardım, Mahmut and Eser, Erhan} }
APA Yardım, M , Eser, E . (2017). How many minutes should be reserved per patient in ambulatory care visits? . Turkish Journal of Public Health , 15 (1) , 58-67 . DOI: 10.20518/tjph.326827
MLA Yardım, M , Eser, E . "How many minutes should be reserved per patient in ambulatory care visits?" . Turkish Journal of Public Health 15 (2017 ): 58-67 <https://dergipark.org.tr/en/pub/tjph/issue/30277/326827>
Chicago Yardım, M , Eser, E . "How many minutes should be reserved per patient in ambulatory care visits?". Turkish Journal of Public Health 15 (2017 ): 58-67
RIS TY - JOUR T1 - How many minutes should be reserved per patient in ambulatory care visits? AU - Mahmut Yardım , Erhan Eser Y1 - 2017 PY - 2017 N1 - doi: 10.20518/tjph.326827 DO - 10.20518/tjph.326827 T2 - Turkish Journal of Public Health JF - Journal JO - JOR SP - 58 EP - 67 VL - 15 IS - 1 SN - -1304-1088 M3 - doi: 10.20518/tjph.326827 UR - https://doi.org/10.20518/tjph.326827 Y2 - 2017 ER -
EndNote %0 Türkiye Halk Sağlığı Dergisi How many minutes should be reserved per patient in ambulatory care visits? %A Mahmut Yardım , Erhan Eser %T How many minutes should be reserved per patient in ambulatory care visits? %D 2017 %J Turkish Journal of Public Health %P -1304-1088 %V 15 %N 1 %R doi: 10.20518/tjph.326827 %U 10.20518/tjph.326827
ISNAD Yardım, Mahmut , Eser, Erhan . "How many minutes should be reserved per patient in ambulatory care visits?". Turkish Journal of Public Health 15 / 1 (April 2017): 58-67 . https://doi.org/10.20518/tjph.326827
AMA Yardım M , Eser E . How many minutes should be reserved per patient in ambulatory care visits?. TurkJPH. 2017; 15(1): 58-67.
Vancouver Yardım M , Eser E . How many minutes should be reserved per patient in ambulatory care visits?. Turkish Journal of Public Health. 2017; 15(1): 58-67.
IEEE M. Yardım and E. Eser , "How many minutes should be reserved per patient in ambulatory care visits?", Turkish Journal of Public Health, vol. 15, no. 1, pp. 58-67, Apr. 2017, doi:10.20518/tjph.326827