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The New Work Revolution: Telecommuting, and Flexibility Rewrite the Rules

Year 2024, Volume: 8 Issue: 16, 111 - 123, 30.09.2024
https://doi.org/10.30520/tjsosci.1544537

Abstract

The rapid transformation of workplace dynamics, driven by technological advancements and evolving workforce expectations, has been significantly accelerated by the global COVID-19 pandemic. Telecommuting and workplace flexibility have emerged as critical trends, reshaped traditional organizational structures and influenced employee experiences. This paper explores the intersection of these trends with technological innovations, assessing their implications for organizational success and sustainability. Through a comprehensive analysis of 261 academic publications sourced from the Web of Science Core Collection, this study employs both trend analysis and sentiment analysis to examine the evolving discourse on telecommuting and flexibility. The trend analysis reveals the increasing adoption and prominence of these models in scholarly research, highlighting key moments of growth and decline in publication activity. Sentiment analysis further elucidates the prevailing attitudes towards these trends, uncovering both optimistic perspectives—emphasizing benefits such as enhanced productivity, employee well-being, and work-life balance—and critical views that focus on challenges, including professional isolation, technological dependence, and the erosion of organizational cohesion. The findings demonstrate the dual role of technology as both an enabler and barrier to the successful implementation of flexible work models. The study concludes by discussing the long-term implications of these trends for leadership, organizational culture, and future research, emphasizing the need for holistic strategies that address both the opportunities and challenges posed by telecommuting and workplace flexibility.

References

  • Allen, T. D., Golden, T. D., & Shockley, K. M. (2015). How effective is telecommuting? Assessing the status of our scientific findings. Psychological Science in the Public Interest, 16(2), 40-68. https://doi.org/10.1177/1529100615593273
  • Attaran, M., Attaran, S., & Kirkland, D. (2019). The need for digital workplace: Increasing workforce productivity in the information age. International Journal of Enterprise Information Systems, 15(1), 1-23. https://doi.org/10.4018/IJEIS.2019010101
  • Bailey, D. E., & Kurland, N. B. (2002). A review of telework research: Findings, new directions, and lessons for the study of modern work. Journal of Organizational Behavior, 23(4), 383-400. https://doi.org/10.1002/job.144
  • Bloom, N., Liang, J., Roberts, J., & Ying, Z. J. (2015). Does working from home work? Evidence from a Chinese experiment. The Quarterly Journal of Economics, 130(1), 165-218. https://doi.org/10.1093/qje/qju032
  • Cascio, W. F. (2000). Managing a virtual workplace. Academy of Management Perspectives, 14(3), 81-90. https://doi.org/10.5465/ame.2000.4468068
  • Chesley, N. (2014). Information and communication technology use, work intensification, and employee strain and distress. Work, Employment and Society, 28(4), 589-610. https://doi.org/10.1177/0950017013500112
  • Cooper, C. D., & Kurland, N. B. (2002). Telecommuting, professional isolation, and employee development in public and private organizations. Journal of Organizational Behavior, 23(4), 511-532. https://doi.org/10.1002/job.145
  • Delany, K. (2021). What challenges will organisations face transitioning for the first time to the new normal of remote working? Human Resource Development International, 25(1), 1-9. https://doi.org/10.1080/13678868.2021.2017391
  • Friedman, T. L. (2014). The world is flat: A brief history of the twenty-first century. Farrar, Straus, and Giroux.
  • Gajendran, R. S., & Harrison, D. A. (2007). The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, 92(6), 1524-1541. https://doi.org/10.1037/0021-9010.92.6.1524
  • Gibbs, M., Mengel, F., & Siemroth, C. (2021). Work from home & productivity: Evidence from personnel & analytics data on IT professionals. The Economic Journal, 131(10), 383-417. https://doi.org/10.1093/ej/ueab026
  • Golden, T. D. (2006). Avoiding depletion in virtual work: Telework and the intervening impact of work exhaustion on commitment and turnover intentions. Journal of Vocational Behavior, 69(1), 176-187. https://doi.org/10.1016/j.jvb.2006.02.003
  • Hill, E. J., Grzywacz, J. G., Allen, S., Blanchard, V. L., Matz-Costa, C., Shulkin, S., & Pitt-Catsouphes, M. (2008). Defining and conceptualizing workplace flexibility. Community, Work & Family, 11(2), 149-163. https://doi.org/10.1080/13668800802024678
  • Kossek, E. E., & Lautsch, B. A. (2018). Work–life flexibility for whom? Occupational status and work–life inequality in upper, middle, and lower level jobs. Academy of Management Annals, 12(1), 5-29. https://doi.org/10.5465/annals.2016.0059
  • Urbaniec, M., Małkowska, A., & Włodarkiewicz-Klimek, H. (2022). The impact of technological developments on remote working: Insights from the Polish managers’ perspective. Sustainability, 14(1), Article 552. https://doi.org/10.3390/su14010552
  • Yawson, R. (2020). Strategic flexibility analysis of HRD research and practice post COVID-19 pandemic. Human Resource Development International, 23(1), 1-12. https://doi.org/10.1080/13678868.2020.1779169
Year 2024, Volume: 8 Issue: 16, 111 - 123, 30.09.2024
https://doi.org/10.30520/tjsosci.1544537

Abstract

References

  • Allen, T. D., Golden, T. D., & Shockley, K. M. (2015). How effective is telecommuting? Assessing the status of our scientific findings. Psychological Science in the Public Interest, 16(2), 40-68. https://doi.org/10.1177/1529100615593273
  • Attaran, M., Attaran, S., & Kirkland, D. (2019). The need for digital workplace: Increasing workforce productivity in the information age. International Journal of Enterprise Information Systems, 15(1), 1-23. https://doi.org/10.4018/IJEIS.2019010101
  • Bailey, D. E., & Kurland, N. B. (2002). A review of telework research: Findings, new directions, and lessons for the study of modern work. Journal of Organizational Behavior, 23(4), 383-400. https://doi.org/10.1002/job.144
  • Bloom, N., Liang, J., Roberts, J., & Ying, Z. J. (2015). Does working from home work? Evidence from a Chinese experiment. The Quarterly Journal of Economics, 130(1), 165-218. https://doi.org/10.1093/qje/qju032
  • Cascio, W. F. (2000). Managing a virtual workplace. Academy of Management Perspectives, 14(3), 81-90. https://doi.org/10.5465/ame.2000.4468068
  • Chesley, N. (2014). Information and communication technology use, work intensification, and employee strain and distress. Work, Employment and Society, 28(4), 589-610. https://doi.org/10.1177/0950017013500112
  • Cooper, C. D., & Kurland, N. B. (2002). Telecommuting, professional isolation, and employee development in public and private organizations. Journal of Organizational Behavior, 23(4), 511-532. https://doi.org/10.1002/job.145
  • Delany, K. (2021). What challenges will organisations face transitioning for the first time to the new normal of remote working? Human Resource Development International, 25(1), 1-9. https://doi.org/10.1080/13678868.2021.2017391
  • Friedman, T. L. (2014). The world is flat: A brief history of the twenty-first century. Farrar, Straus, and Giroux.
  • Gajendran, R. S., & Harrison, D. A. (2007). The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, 92(6), 1524-1541. https://doi.org/10.1037/0021-9010.92.6.1524
  • Gibbs, M., Mengel, F., & Siemroth, C. (2021). Work from home & productivity: Evidence from personnel & analytics data on IT professionals. The Economic Journal, 131(10), 383-417. https://doi.org/10.1093/ej/ueab026
  • Golden, T. D. (2006). Avoiding depletion in virtual work: Telework and the intervening impact of work exhaustion on commitment and turnover intentions. Journal of Vocational Behavior, 69(1), 176-187. https://doi.org/10.1016/j.jvb.2006.02.003
  • Hill, E. J., Grzywacz, J. G., Allen, S., Blanchard, V. L., Matz-Costa, C., Shulkin, S., & Pitt-Catsouphes, M. (2008). Defining and conceptualizing workplace flexibility. Community, Work & Family, 11(2), 149-163. https://doi.org/10.1080/13668800802024678
  • Kossek, E. E., & Lautsch, B. A. (2018). Work–life flexibility for whom? Occupational status and work–life inequality in upper, middle, and lower level jobs. Academy of Management Annals, 12(1), 5-29. https://doi.org/10.5465/annals.2016.0059
  • Urbaniec, M., Małkowska, A., & Włodarkiewicz-Klimek, H. (2022). The impact of technological developments on remote working: Insights from the Polish managers’ perspective. Sustainability, 14(1), Article 552. https://doi.org/10.3390/su14010552
  • Yawson, R. (2020). Strategic flexibility analysis of HRD research and practice post COVID-19 pandemic. Human Resource Development International, 23(1), 1-12. https://doi.org/10.1080/13678868.2020.1779169
There are 16 citations in total.

Details

Primary Language English
Subjects Regional Development and Globalisation in International Economics, International Corporation
Journal Section Articles
Authors

Ayşe Aslı Yılmaz 0000-0003-1784-7307

Early Pub Date September 28, 2024
Publication Date September 30, 2024
Submission Date September 6, 2024
Acceptance Date September 19, 2024
Published in Issue Year 2024 Volume: 8 Issue: 16

Cite

APA Yılmaz, A. A. (2024). The New Work Revolution: Telecommuting, and Flexibility Rewrite the Rules. The Journal of Social Science, 8(16), 111-123. https://doi.org/10.30520/tjsosci.1544537