Investigating the Influence ofAttitudes and Behaviours of Knowledge Professionals on the Effectiveness of Knowledge Management System: A Study on Turkish Corporations

Year 2014, Volume: 28 Issue: 4, 474 - 495, 01.10.2014

Berat Bir , Melisa Erdilek Karabay

Abstract

The purpose ofthis study is to investigate the relationship between attitudes, behaviours ofknowledge professionals, and the efficiency ofknowledge managementprocess on the effectiveness ofknowledge management system in Turkish private sector companies. The data were gathered from knowledge professionals N=304 currently employed in differentsectors, located in Turkey. Thefactor, correlation, duncan and regression tests were conducted to analyze the relationship between the variables. The empiricalfindings indicate that attitudes ofknowledge professionals and administrative behaviours of employees have a significant positive effect on effectiveness ofknowledge management system. There has been no significant relationshipfound between the efficiency ofprocess and the effectiveness ofthe system

Keywords

Knowledge management, knowledge professionals, Turkish private sector.

Bilgi Yönetim Sisteminin Etkinliği Üzerinde Bilgi Profesyonellerinin Tutum ve Davranışlarının Etkisinin İncelenmesi: Türk Firmaları Üzerine Bir Araştırma

Abstract

Bu çalışmanın amacı, bilgi profesyonelleri olarak bilinen bilgi işçilerinin ve bilgi sağlayıcılarının tutum ve davranışları ile bilgi yönetim sürecinin etkinliğinin bilgi yönetim sistemi üzerindeki etkilerini araştırmaktır. Araştırma örneklemini Türkiye'de faaliyette bulunan çeşitli özel şirletlerde çalışan bilgi profesyonelleri N = 304 oluşturmaktadır. Çalışmada değişkenler arasındaki ilişkiyi analiz etmek içinfaktör, korelasyon, duncan ve regresyon testleri yapılmıştır. Araştırma bulguları, bilgi profesyonellerinin idari davranışları, tutumları ile bilgi yönetim sistemi üzerinde olumlu etkisini ortaya koyarken, bilgi yönetim sisteminin etkinliği arasında anlamlı bir ilişkiye rastlanmamıştır.

Keywords

Bilgi yönetimi, bilgi profesyonelleri, Türk özel sektörü

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