How Istanbul HSBC Bank Operators Use Lotus Notes Within Electronic Performance Support Systems

Volume: 7 Number: 2 June 1, 2006
Servet Bayram
EN

How Istanbul HSBC Bank Operators Use Lotus Notes Within Electronic Performance Support Systems

Abstract

From the educational and training point of view, to understand and use the Electronic Performance Support Systems (EPSS) efficiently is important in developing web-based applications. In this way, the aim of the study is proving the idea that Lotus Notes is a convenient tool for creating a powerful EPSS within the HSBC Bank example in Istanbul. For this reason, EPSS Domain Features Checklist is developed to assess the study group’s perceptions at the bank. The participants of the present study group consisted of 104 expert Lotus Notes (LN) users from the Bank Executive Management Center in Istanbul. The study group was asked online to rank the LN program for the bank applications within the EPSS Domain Features Checklist. Based on the checklist data, the experts’ (HSBC Bank operators’) perceptions on the LN were calculated within the EPSS features. The study showed that LN is a suitable tool for creating powerful EPSS activities within the HSBC Bank example.

Keywords

EPSS, Domains, Features, Lotus Notes, HSBC Bank, Training and Education

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APA
Bayram, S. (2006). How Istanbul HSBC Bank Operators Use Lotus Notes Within Electronic Performance Support Systems. Turkish Online Journal of Distance Education, 7(2), 32-45. https://izlik.org/JA89DB48ER
AMA
1.Bayram S. How Istanbul HSBC Bank Operators Use Lotus Notes Within Electronic Performance Support Systems. TOJDE. 2006;7(2):32-45. https://izlik.org/JA89DB48ER
Chicago
Bayram, Servet. 2006. “How Istanbul HSBC Bank Operators Use Lotus Notes Within Electronic Performance Support Systems”. Turkish Online Journal of Distance Education 7 (2): 32-45. https://izlik.org/JA89DB48ER.
EndNote
Bayram S (June 1, 2006) How Istanbul HSBC Bank Operators Use Lotus Notes Within Electronic Performance Support Systems. Turkish Online Journal of Distance Education 7 2 32–45.
IEEE
[1]S. Bayram, “How Istanbul HSBC Bank Operators Use Lotus Notes Within Electronic Performance Support Systems”, TOJDE, vol. 7, no. 2, pp. 32–45, June 2006, [Online]. Available: https://izlik.org/JA89DB48ER
ISNAD
Bayram, Servet. “How Istanbul HSBC Bank Operators Use Lotus Notes Within Electronic Performance Support Systems”. Turkish Online Journal of Distance Education 7/2 (June 1, 2006): 32-45. https://izlik.org/JA89DB48ER.
JAMA
1.Bayram S. How Istanbul HSBC Bank Operators Use Lotus Notes Within Electronic Performance Support Systems. TOJDE. 2006;7:32–45.
MLA
Bayram, Servet. “How Istanbul HSBC Bank Operators Use Lotus Notes Within Electronic Performance Support Systems”. Turkish Online Journal of Distance Education, vol. 7, no. 2, June 2006, pp. 32-45, https://izlik.org/JA89DB48ER.
Vancouver
1.Servet Bayram. How Istanbul HSBC Bank Operators Use Lotus Notes Within Electronic Performance Support Systems. TOJDE [Internet]. 2006 Jun. 1;7(2):32-45. Available from: https://izlik.org/JA89DB48ER