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A Multi-Channel Approach For Monitoring Off-Shore Outsourcing Projects For Distance Learning Material Development

Year 2009, Volume: 10 Issue: 1, 182 - 192, 01.03.2009

Abstract

In the world of “borderless education”, off-shore outsourcing of learning resources becomes the norm practised by universities worldwide, especially for a newly start-up institution such as the Wawasan Open University (WOU). For the past 3 years of experience in learning resources development, the WOU has encountered various issues such as managing of writers in distant locations, meeting deadlines, training of writers in distant locations, keeping the cost down, copyright issues, quality control, and cultural differences/localisation of context. In overcoming some of these issues, the WOU has adopted an effective monitoring mechanism to enable the success of this key activity in the university. Since its inception in year 2006 until early 2008, the institution has successfully outsourced about fifty course materials off-shore and locally. This paper first introduces the outsourcing process in WOU followed by some of the issues faced by the university while working with the offshore writers and the adaptation of course materials. Subsequently, details of the monitoring mechanism used in the outsourcing process will be explained. Lastly, this paper also presents WOU’s future direction in this perspective.

Year 2009, Volume: 10 Issue: 1, 182 - 192, 01.03.2009

Abstract

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Details

Primary Language English
Journal Section Articles
Authors

Bong Chin Weı This is me

Publication Date March 1, 2009
Submission Date February 27, 2015
Published in Issue Year 2009 Volume: 10 Issue: 1

Cite

APA Weı, B. C. (2009). A Multi-Channel Approach For Monitoring Off-Shore Outsourcing Projects For Distance Learning Material Development. Turkish Online Journal of Distance Education, 10(1), 182-192.