Research Article

EXPERIENTIAL DESTINATION MARKETING AND TOURIST BEHAVIOR: A RESEARCH ON SENIOR TOURISTS

Volume: 6 Number: 2 November 1, 2019
EN TR

EXPERIENTIAL DESTINATION MARKETING AND TOURIST BEHAVIOR: A RESEARCH ON SENIOR TOURISTS

Abstract

Destination tourism activities and objects, by their very nature, are experience based and have a high potential in terms of experiential marketing’s applicability. In this regard, it has been aimed to adapt strategic experiential marketing modules (sense, feel, act, think and relate) to the destination of Istanbul and to analyze the effect of those components on the satisfaction level and behavioral intentions (loyalty, intention to pay more and negative word of mouth) of senior tourists visiting Istanbul, Turkey. Data were collected by a self-administrative questionnaire on senior visitors. The results of structural equation model showed direct and indirect relations between strategic experiential marketing modules, experiential satisfaction and behavioral intentions. 

Keywords

References

  1. Ajzen, I. (1991). “The theory of planned behavior”, Organizational Behavior and Human Decision Processes, 50, 179-211. Akyıldız, M. and Argan, M. (2010). “Leisure Experience Dimensions: A Study on Participants of Ankara Festival”, Pamukkale Journal of Sport Sciences, Vol. 1, No. 2, 25-36.
  2. Armstrong, G. and Kotler, P. (2015). Marketing: An Introduction. 12th Edition, Pearson Education Limited, England.
  3. Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94.
  4. Bezirgan, M. (2014). “Turistik Destinasyonda Fiyat Değeri, Aidiyet ve Davranışsal Niyetler Arasındaki İlişkilerin Belirlenmesi: Kemer Örneği”, Akademik Sosyal Araştırmalar Dergisi, Yıl: 2, Sayı: 5, 524-539.
  5. Buhalis, D. (2000). “Marketing the competitive destination of the future”, Tourism Management, 21, 97–116.
  6. Byrne, B. M. (2010). Structural Equation Modeling with AMOS Basic Concepts, Applications, and Programming, Second Edition, Taylor and Francis Group, LLC, New York, USA.
  7. Chen, C.F. and Tsai, D. C. (2007). “How destination image and evaluative factors affect behavioral intentions?”, Tourism Management, 28, 1115–1122. Chen, S. and Noci, G. (2014). “Segmenting Chinese tourists by the expected experience at theme parks”, Procedia - Social and Behavioral Sciences, 1230 – 1236.
  8. Chou, H. (2009). “The effect of experiential and relationship marketing on customer value: A case study of international American casual dining chains in Taiwan”, Social Behavior and Personality, 37 (7), 993-1008.

Details

Primary Language

English

Subjects

-

Journal Section

Research Article

Authors

Ayşe Akyol This is me
Türkiye

Publication Date

November 1, 2019

Submission Date

July 30, 2018

Acceptance Date

September 10, 2019

Published in Issue

Year 2019 Volume: 6 Number: 2

APA
Çavuşgil Köse, B., & Akyol, A. (2019). EXPERIENTIAL DESTINATION MARKETING AND TOURIST BEHAVIOR: A RESEARCH ON SENIOR TOURISTS. Turizm Akademik Dergisi, 6(2), 271-287. https://izlik.org/JA67EA49MF
AMA
1.Çavuşgil Köse B, Akyol A. EXPERIENTIAL DESTINATION MARKETING AND TOURIST BEHAVIOR: A RESEARCH ON SENIOR TOURISTS. Turizm Akademik Dergisi. 2019;6(2):271-287. https://izlik.org/JA67EA49MF
Chicago
Çavuşgil Köse, Bilge, and Ayşe Akyol. 2019. “EXPERIENTIAL DESTINATION MARKETING AND TOURIST BEHAVIOR: A RESEARCH ON SENIOR TOURISTS”. Turizm Akademik Dergisi 6 (2): 271-87. https://izlik.org/JA67EA49MF.
EndNote
Çavuşgil Köse B, Akyol A (November 1, 2019) EXPERIENTIAL DESTINATION MARKETING AND TOURIST BEHAVIOR: A RESEARCH ON SENIOR TOURISTS. Turizm Akademik Dergisi 6 2 271–287.
IEEE
[1]B. Çavuşgil Köse and A. Akyol, “EXPERIENTIAL DESTINATION MARKETING AND TOURIST BEHAVIOR: A RESEARCH ON SENIOR TOURISTS”, Turizm Akademik Dergisi, vol. 6, no. 2, pp. 271–287, Nov. 2019, [Online]. Available: https://izlik.org/JA67EA49MF
ISNAD
Çavuşgil Köse, Bilge - Akyol, Ayşe. “EXPERIENTIAL DESTINATION MARKETING AND TOURIST BEHAVIOR: A RESEARCH ON SENIOR TOURISTS”. Turizm Akademik Dergisi 6/2 (November 1, 2019): 271-287. https://izlik.org/JA67EA49MF.
JAMA
1.Çavuşgil Köse B, Akyol A. EXPERIENTIAL DESTINATION MARKETING AND TOURIST BEHAVIOR: A RESEARCH ON SENIOR TOURISTS. Turizm Akademik Dergisi. 2019;6:271–287.
MLA
Çavuşgil Köse, Bilge, and Ayşe Akyol. “EXPERIENTIAL DESTINATION MARKETING AND TOURIST BEHAVIOR: A RESEARCH ON SENIOR TOURISTS”. Turizm Akademik Dergisi, vol. 6, no. 2, Nov. 2019, pp. 271-87, https://izlik.org/JA67EA49MF.
Vancouver
1.Bilge Çavuşgil Köse, Ayşe Akyol. EXPERIENTIAL DESTINATION MARKETING AND TOURIST BEHAVIOR: A RESEARCH ON SENIOR TOURISTS. Turizm Akademik Dergisi [Internet]. 2019 Nov. 1;6(2):271-87. Available from: https://izlik.org/JA67EA49MF