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Analysis of Consumer Reviews on Second Home Use: Reading Big Data

Year 2022, Volume: 9 Issue: 2, 533 - 552, 19.12.2022

Abstract

Second home (hereafter referred to as SH, also called as second house, secondary hous(e)ing, secondary residence) tourism, which was not considered as a part of tourism activities or whose place in tourism was considered relatively unimportant, has now started to gain importance. In particular, the effects of climatic change are felt more, changes in age-related tourism type preference, and the search for different experiences from hotels and similar organized accommodation businesses have been effective in this situation. In addition, the proximity of the city to the attractions, being intertwined with the local culture, feeling at home, the flexibility of not being dependent on a single point, offering many options with lower costs can be considered as the important advantages of short-term SH rentals. However, when the literature on second homes is examined, it is seen that the subject mostly focuses on the regional, economic, and environmental effects of SHs and is limited to the mobility from Northern Europe to Southern Europe. The opening of SHs to tourism for investment purposes requires evaluating the issue with a unique perspective. Short-term SH rentals, which appear as an alternative to organized tourism businesses, can quickly enter the potential accommodation inventory, especially thanks to electronic platforms that support the sharing economy. In the study, SH with increasing online popularity was approached from a different perspective and benefited from big data. In the research, it is aimed to analyze the consumer evaluations for SHs in different geographies and to understand whether location has effect on tourists SH related experience. For this purpose consumer reviews of SHs in three popular touristic destinations were collected and analyzed. Three destinations selected for the study are in the Mediterranean that stand out with sea-sand-sun tourism. Palma-Spain, Chania-Greece and Fethiye from Turkey. Findings indicate that SHs in similar destinations have parallel consumer review contents. Also factors that generate demand for SH included in literature supported with findings.

References

  • Akerlof, G. A. (1970). Quality uncertainty and the market mechanism. Quarterly journal of Economics, 84(3), 488-500.
  • ASTRID (2009), Geo-referenced Database, Generated by Statistics Sweden, Containing all Properties and Individuals in Sweden: 1991–2005. Department of Social and Economic Geography. Umeå: Umeå University.
  • Bae, S. J., Lee, H., Suh, E. K., & Suh, K. S. (2017). Shared experience in pretrip and experience sharing in posttrip: A survey of Airbnb users. Information & management, 54(6), 714-727.
  • Bakker, M. H. E., & Twining-Ward, L. D. (2018). Tourism and the Sharing Economy: Policy & Potential of Sustainable Peer-to-Peer Accommodation. Washington, DC: World Bank Group.
  • Banerjee, S., Bhattacharyya, S., & Bose, I. (2017). Whose online reviews to trust? Understanding reviewer trustworthiness and its impact on business. Decision Support Systems, 96, 17-26.
  • Basili, R., Croce, D., & Castellucci, G. (2017). Dynamic polarity lexicon acquisition for advanced Social Media analytics. International Journal of Engineering Business Management, 9, 1-18.
  • Bernardi, M. (2018). Millennials, sharing economy and tourism: the case of Seoul. Journal of Tourism Futures, 4(1) ,43-56
  • Bilgihan, A. (2016). Gen Y customer loyalty in online shopping: An integrated model of trust, user experience and branding. Computers in Human Behavior, 61, 103–113.
  • Blei, D. M., Ng, A. Y., & Jordan, M. I. (2003). Latent dirichlet allocation. the Journal of machine Learning research, 3, 993-1022.
  • Botsman, R., Rogers, R., 2011. What’s Mine Is Yours: How Collaborative Consumption Is Changing the Way We Live. Collins, London.
  • Buhalis, D., & Foerste, M. (2015). SoCoMo marketing for travel and tourism: Empowering co-creation of value. Journal of Destination Marketing & Management, 4(3), 151–161.
  • Büyükeke, A., Sökmen, A., & Gencer, C. (2020). Metin Madenciliği ve Duygu Analizi Yöntemleri ile Sosyal Medya Verilerinden Rekabetçi Avantaj Elde Etme: Turizm Sektöründe Bir Araştırma. Journal of Tourism and Gastronomy Studies, 8(1), 322-335.
  • Casaló, L. V., Flavián, C., Guinalíu, M., & Ekinci, Y. (2015). Avoiding the dark side of positive online consumer reviews: Enhancing reviews' usefulness for high risk-averse travelers. Journal of Business Research, 68(9), 1829-1835.
  • Casado-Diaz, M., Kaiser, C., & Warnes, A. (2004). Northern European retired residents in nine southern European areas: characteristics motivations and adjustment. Ageing and Society. 24(3), 353-381.
  • Casado‐Diaz, M. A. (1999). Socio‐demographic impacts of residential tourism: a case study of Torrevieja, Spain. International journal of tourism research, 1(4), 223-237.
  • Cheng, M. (2016). Sharing economy: A review and agenda for future research. International Journal of Hospitality Management, 57, 60-70.
  • Constantiou, I., Marton, A., & Tuunainen, V. K. (2017). Four models of sharing economy platforms. MIS Quarterly Executive, 16(4).
  • Denecke, K., & Deng, Y. (2015). Sentiment analysis in medical settings: New opportunities and challenges. Artificial İntelligence in Medicine, 64(1), 17-27.
  • Ert, E., & Fleischer, A. (2019). The evolution of trust in Airbnb: A case of home rental. Annals of Tourism Research, 75, 279-287.
  • Ert, E., Fleischer, A., & Magen, N. (2016). Trust and reputation in the sharing economy: The role of personal photos in Airbnb. Tourism management, 55, 62-73.
  • Gavilan, D., Avello, M., & Martinez-Navarro, G. (2018). The influence of online ratings and reviews on hotel booking consideration. Tourism Management, 66, 53-61..
  • Geissinger, A., Laurell, C., & Sandström, C. (2018). Digital disruption beyond Uber and Airbnb—Tracking the long tail of the sharing economy. Technological Forecasting and Social Change.
  • Gustafson, P. (2002). Tourism and seasonal retirement migration. Annals of Tourism Research. 29(4), 899-918.
  • Guttentag, D. (2015). Airbnb: Disruptive innovation and the rise of an informal tourism accommodation sector. Current Issues in Tourism, 18(12), 1192–1217.
  • Guttentag, D. (2019). Progress on Airbnb: a literature review. Journal of Hospitality and Tourism Technology, 10, 814–844.
  • Hajli, N., Sims, J., Zadeh, A. H., & Richard, M. O. (2017). A social commerce investigation of the role of trust in a social networking site on purchase intentions. Journal of Business Research, 71, 133-141.
  • Hall, C.M. and Müller, D.K. (2004), “Introduction: second homes: curse or blessing? Revisited”, in Hall, C.M. and Müller, D.K. (Eds), Tourism, Mobility and Second Homes: Between Elite Landscape and Common Ground, Channel View, Clevedon, pp. 3-14.
  • Hall, C. M. & Müller, D. K. (2018). Second home tourism: An introduction. In C. M. Hall & D. K. Müller (Eds.), The Routledge Handbook of Second Home Tourism and Mobilities. Routledge. London.
  • Hannonen, O. (2018). Second home owners as tourism trend-setters: a case of residential tourists in Gran Canaria. Journal of Spatial and Organizational Dynamics, 6(4), 345-359.
  • Hong, S., & Park, H. S. (2012). Computer-mediated persuasion in online reviews: Statistical versus narrative evidence. Computers in human behavior, 28(3), 906-919.
  • Jafari, J. (2002), Encyclopedia of Tourism, Routledge, Abingdon.
  • Kaltenborn, B. P. & Clout, H. D. (1998). The alternate home – motives of recreation home use. Norsk Geografisk Tidsskrift – Norwegian Journal of Geography. 52(3), 121-134.
  • Koh, N.S., 2011. The valuation of user-generated content: a structural, stylistic and semantic analysis of online reviews. Unpublished Ph.D. thesis, Singapore Management University, Singapore.
  • Lee, E. J., & Shin, S. Y. (2014). When do consumers buy online product reviews? Effects of review quality, product type, and reviewer’s photo. Computers in human behavior, 31, 356-366.
  • Mankad, S., Han, H. S., Goh, J., & Gavirneni, S. (2016). Understanding online hotel reviews through automated text analysis. Service Science, 8(2), 124-138.
  • Marjavaara, R. (2008). Second home tourism: The root to displacement in Sweden? (Doctoral dissertation, Kulturgeografi).
  • Martín, J. C., & Bustamante-Sánchez, N. S. (2019). A cultural analysis of the secondary housing tourism in Vilcabamba, Ecuador: The satisfaction gap between domestic and international tourists. International Journal of Housing Markets and Analysis, 12(4), 604-625.
  • Matzler, K., Veider, V., & Kathan, W. (2014). Adapting to the sharing economy. MIT Sloan Management Review, 56(2), 71–77.
  • Park, S., & Nicolau, J. L. (2015). Asymmetric effects of online consumer reviews. Annals of Tourism Research, 50, 67-83.
  • Purnawirawan, N., Eisend, M., De Pelsmacker, P., & Dens, N. (2015). A meta-analytic investigation of the role of valence in online reviews. Journal of Interactive Marketing, 31, 17-27.
  • PwC, 2015. The sharing economy. Consumer Intelligence Series. White paper, New York, NY.
  • Ragatz, R.L. (1977). Vacation Homes in Rural Areas: Towards a Model for PredictingTheir Distribution and Occupancy Patterns. In Coppock, J.T. (Ed.) Second HomesCurse or Blessing? pp. 181-193. Oxford: Pergamon.
  • Schuckert, M., Liu, X., & Law, R. (2015). Hospitality and tourism online reviews: Recent trends and future directions. Journal of Travel & Tourism Marketing, 32(5), 608-621.
  • Sigala, M. (2017). Collaborative commerce in tourism: implications for research and industry. Current Issues in Tourism, 20(4), 346-355.
  • Song, H., Xie, K., Park, J., & Chen, W. (2020). Impact of accommodation sharing on tourist attractions. Annals of Tourism Research, 80, 1-16.
  • Sparks, B. A., & Browning, V. (2011). The impact of online reviews on hotel booking intentions and perception of trust. Tourism management, 32(6), 1310-1323.
  • Stevensson, S. (2004). The Cottage and the City: An Interpretation of the Canadian Second Home Experience. In C.M. Hall, and D.K. Müller (Eds.) Tourism, Mobility and Second Homes: Between Elite Landscape and Common Ground, pp. 55-74. Clevedon: Channel View.
  • Stors, N. & Kagermeier, A. (2015). ‘Share Economy in Metropolitan Tourism . The role of authenticity-seeking’, in Conference Proceedings of the RSA-Tourism Research Network Workshop.
  • Tantrabundit, P., 2015. How online review and rating systems affect online consumer buying behavior in the hotel industry. Unpublished D.B.A. thesis, Alliant International University, San Diego, CA.
  • Tescașiu, B., Epuran, G., Tecău, A. S., Chițu, I. B., & Mekinc, J. (2018). Innovative forms of economy and sustainable urban development—Sharing tourism. Sustainability, 10(11), 1-18.
  • Timothy, D.J. (2004). Recreational Second Homes in the United States: Development Issues and Contemporary Patterns. In C.M. Hall, and D.K. Müller (Eds.) Tourism, Mobility and Second Homes: Between Elite Landscape and Common Ground, pp. 133-148. Clevedon: Channel View.
  • Utz, S., Kerkhof, P., & Van Den Bos, J. (2012). Consumers rule: How consumer reviews influence perceived trustworthiness of online stores. Electronic Commerce Research and Applications, 11(1), 49-58. 58.
  • Vermeulen, I. E., & Seegers, D. (2009). Tried and tested: The impact of online hotel reviews on consumer consideration. Tourism management, 30(1), 123-127.
  • Viglia, G., Werthner, H., & Buhalis, D. (2016). Disruptive innovations. Information Technology & Tourism, 16(4), 327–329.
  • Waters, J.F. (1990). 1990 Travel Industry Yearbook. New York: Child and Waters.”
  • Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), 179-188.
  • Zhai, C., & Massung, S. (2016). Text data management and analysis: a practical introduction to information retrieval and text mining. Morgan & Claypool.

Analysis of Consumer Reviews on Second Home Use: A Research on a Social Travel Platform

Year 2022, Volume: 9 Issue: 2, 533 - 552, 19.12.2022

Abstract

Önceleri turizm faaliyetleri içinde sayılmayan veya turizm içindeki yeri göreceli olarak önemsiz adledilen ikincil konut turizmi giderek önem kazanmaya başlamıştır. Özellikle, iklimsel değişimin etkilerinin daha fazla hissedilmesi, yaşa bağlı turizm tipi tercihinde değişiklikler, otel vb. organize konaklama işletmelerinden farklı deneyimler arayışı bunda etikili olmuştur. Ayrıca kısa süreli ikincil konut kiralamalarının, geleneksel konaklama tesislerine kıyasla şehrin cazibe merkezlerine nispeten daha yakın olması, yerel kültürle içiçe olma fırsatı, kendini evinde hissettirmesi, tek noktaya bağımlı kalınmamasının verdiği esneklik, daha düşük maliyetli çok sayıda seçenekler sunması önemli avantajları olarak değerlendirilebilir. Ancak ikincil konutlarla ilgili literatür incelendiğinde konunun daha çok ikincil konutların bölgesel, ekonomik ve çevresel etkileri üzerinde yoğunlaştığı ve Kuzey Avrupa’dan Güney Avrupa’ya olan hareketlilik ile kısıtlı kaldığı görülmektedir. İkincil konutların yatırım maksadı ile turizme açılması yepyeni bir perspektif ile konuyu değerlendirmeyi gerektirmektedir. Organize turizm işletmelerine bir alternatif olarak karşımıza çıkan ikincil konutlar özellikle paylaşım ekonomisini destekleyen elektronik platformlar sayesinde hızlı bir şekilde potansiyel konaklama envanterine giriş yapabilmektedir. Bu çalışmada, artan çevrimiçi popülariteye sahip ikincil konutlara farklı bir perspektiften yaklaşılmış ve büyük veriyi okuma yöntemleri kullanılmıştır. Çalışmada çevrimiçi popülerliği artan ikinci konutlara farklı bir bakış açısıyla yaklaşılmış ve büyük veriden yararlanılmıştır. Araştırmada, farklı coğrafyalardaki ikinci konutlara yönelik tüketici değerlendirmelerinin analiz edilmesi ve konumun turistlerin ikinci konut deneyimlerine etkisinin olup olmadığının anlaşılması amaçlanmıştır. Bunun için üç popüler turistik destinasyondaki ikinci konutlara ait tüketici yorumları toplanmış ve analiz edilmiştir. Çalışma için seçilen üç destinasyon, deniz-kum-güneş turizmi ile öne çıkan Akdeniz'de olup bunlar; Türkiye'den Fethiye, İspanya’dan Palma, Yunanistan’dan Hanya’dır. Bulgular, benzer destinasyonlardaki ikinci konutların benzer tüketici inceleme içeriğine sahip olduğunu göstermektedir. Ayrıca literatürde yer alan ikinci konut talebini oluşturan faktörler de bulgularla desteklenmiştir.

References

  • Akerlof, G. A. (1970). Quality uncertainty and the market mechanism. Quarterly journal of Economics, 84(3), 488-500.
  • ASTRID (2009), Geo-referenced Database, Generated by Statistics Sweden, Containing all Properties and Individuals in Sweden: 1991–2005. Department of Social and Economic Geography. Umeå: Umeå University.
  • Bae, S. J., Lee, H., Suh, E. K., & Suh, K. S. (2017). Shared experience in pretrip and experience sharing in posttrip: A survey of Airbnb users. Information & management, 54(6), 714-727.
  • Bakker, M. H. E., & Twining-Ward, L. D. (2018). Tourism and the Sharing Economy: Policy & Potential of Sustainable Peer-to-Peer Accommodation. Washington, DC: World Bank Group.
  • Banerjee, S., Bhattacharyya, S., & Bose, I. (2017). Whose online reviews to trust? Understanding reviewer trustworthiness and its impact on business. Decision Support Systems, 96, 17-26.
  • Basili, R., Croce, D., & Castellucci, G. (2017). Dynamic polarity lexicon acquisition for advanced Social Media analytics. International Journal of Engineering Business Management, 9, 1-18.
  • Bernardi, M. (2018). Millennials, sharing economy and tourism: the case of Seoul. Journal of Tourism Futures, 4(1) ,43-56
  • Bilgihan, A. (2016). Gen Y customer loyalty in online shopping: An integrated model of trust, user experience and branding. Computers in Human Behavior, 61, 103–113.
  • Blei, D. M., Ng, A. Y., & Jordan, M. I. (2003). Latent dirichlet allocation. the Journal of machine Learning research, 3, 993-1022.
  • Botsman, R., Rogers, R., 2011. What’s Mine Is Yours: How Collaborative Consumption Is Changing the Way We Live. Collins, London.
  • Buhalis, D., & Foerste, M. (2015). SoCoMo marketing for travel and tourism: Empowering co-creation of value. Journal of Destination Marketing & Management, 4(3), 151–161.
  • Büyükeke, A., Sökmen, A., & Gencer, C. (2020). Metin Madenciliği ve Duygu Analizi Yöntemleri ile Sosyal Medya Verilerinden Rekabetçi Avantaj Elde Etme: Turizm Sektöründe Bir Araştırma. Journal of Tourism and Gastronomy Studies, 8(1), 322-335.
  • Casaló, L. V., Flavián, C., Guinalíu, M., & Ekinci, Y. (2015). Avoiding the dark side of positive online consumer reviews: Enhancing reviews' usefulness for high risk-averse travelers. Journal of Business Research, 68(9), 1829-1835.
  • Casado-Diaz, M., Kaiser, C., & Warnes, A. (2004). Northern European retired residents in nine southern European areas: characteristics motivations and adjustment. Ageing and Society. 24(3), 353-381.
  • Casado‐Diaz, M. A. (1999). Socio‐demographic impacts of residential tourism: a case study of Torrevieja, Spain. International journal of tourism research, 1(4), 223-237.
  • Cheng, M. (2016). Sharing economy: A review and agenda for future research. International Journal of Hospitality Management, 57, 60-70.
  • Constantiou, I., Marton, A., & Tuunainen, V. K. (2017). Four models of sharing economy platforms. MIS Quarterly Executive, 16(4).
  • Denecke, K., & Deng, Y. (2015). Sentiment analysis in medical settings: New opportunities and challenges. Artificial İntelligence in Medicine, 64(1), 17-27.
  • Ert, E., & Fleischer, A. (2019). The evolution of trust in Airbnb: A case of home rental. Annals of Tourism Research, 75, 279-287.
  • Ert, E., Fleischer, A., & Magen, N. (2016). Trust and reputation in the sharing economy: The role of personal photos in Airbnb. Tourism management, 55, 62-73.
  • Gavilan, D., Avello, M., & Martinez-Navarro, G. (2018). The influence of online ratings and reviews on hotel booking consideration. Tourism Management, 66, 53-61..
  • Geissinger, A., Laurell, C., & Sandström, C. (2018). Digital disruption beyond Uber and Airbnb—Tracking the long tail of the sharing economy. Technological Forecasting and Social Change.
  • Gustafson, P. (2002). Tourism and seasonal retirement migration. Annals of Tourism Research. 29(4), 899-918.
  • Guttentag, D. (2015). Airbnb: Disruptive innovation and the rise of an informal tourism accommodation sector. Current Issues in Tourism, 18(12), 1192–1217.
  • Guttentag, D. (2019). Progress on Airbnb: a literature review. Journal of Hospitality and Tourism Technology, 10, 814–844.
  • Hajli, N., Sims, J., Zadeh, A. H., & Richard, M. O. (2017). A social commerce investigation of the role of trust in a social networking site on purchase intentions. Journal of Business Research, 71, 133-141.
  • Hall, C.M. and Müller, D.K. (2004), “Introduction: second homes: curse or blessing? Revisited”, in Hall, C.M. and Müller, D.K. (Eds), Tourism, Mobility and Second Homes: Between Elite Landscape and Common Ground, Channel View, Clevedon, pp. 3-14.
  • Hall, C. M. & Müller, D. K. (2018). Second home tourism: An introduction. In C. M. Hall & D. K. Müller (Eds.), The Routledge Handbook of Second Home Tourism and Mobilities. Routledge. London.
  • Hannonen, O. (2018). Second home owners as tourism trend-setters: a case of residential tourists in Gran Canaria. Journal of Spatial and Organizational Dynamics, 6(4), 345-359.
  • Hong, S., & Park, H. S. (2012). Computer-mediated persuasion in online reviews: Statistical versus narrative evidence. Computers in human behavior, 28(3), 906-919.
  • Jafari, J. (2002), Encyclopedia of Tourism, Routledge, Abingdon.
  • Kaltenborn, B. P. & Clout, H. D. (1998). The alternate home – motives of recreation home use. Norsk Geografisk Tidsskrift – Norwegian Journal of Geography. 52(3), 121-134.
  • Koh, N.S., 2011. The valuation of user-generated content: a structural, stylistic and semantic analysis of online reviews. Unpublished Ph.D. thesis, Singapore Management University, Singapore.
  • Lee, E. J., & Shin, S. Y. (2014). When do consumers buy online product reviews? Effects of review quality, product type, and reviewer’s photo. Computers in human behavior, 31, 356-366.
  • Mankad, S., Han, H. S., Goh, J., & Gavirneni, S. (2016). Understanding online hotel reviews through automated text analysis. Service Science, 8(2), 124-138.
  • Marjavaara, R. (2008). Second home tourism: The root to displacement in Sweden? (Doctoral dissertation, Kulturgeografi).
  • Martín, J. C., & Bustamante-Sánchez, N. S. (2019). A cultural analysis of the secondary housing tourism in Vilcabamba, Ecuador: The satisfaction gap between domestic and international tourists. International Journal of Housing Markets and Analysis, 12(4), 604-625.
  • Matzler, K., Veider, V., & Kathan, W. (2014). Adapting to the sharing economy. MIT Sloan Management Review, 56(2), 71–77.
  • Park, S., & Nicolau, J. L. (2015). Asymmetric effects of online consumer reviews. Annals of Tourism Research, 50, 67-83.
  • Purnawirawan, N., Eisend, M., De Pelsmacker, P., & Dens, N. (2015). A meta-analytic investigation of the role of valence in online reviews. Journal of Interactive Marketing, 31, 17-27.
  • PwC, 2015. The sharing economy. Consumer Intelligence Series. White paper, New York, NY.
  • Ragatz, R.L. (1977). Vacation Homes in Rural Areas: Towards a Model for PredictingTheir Distribution and Occupancy Patterns. In Coppock, J.T. (Ed.) Second HomesCurse or Blessing? pp. 181-193. Oxford: Pergamon.
  • Schuckert, M., Liu, X., & Law, R. (2015). Hospitality and tourism online reviews: Recent trends and future directions. Journal of Travel & Tourism Marketing, 32(5), 608-621.
  • Sigala, M. (2017). Collaborative commerce in tourism: implications for research and industry. Current Issues in Tourism, 20(4), 346-355.
  • Song, H., Xie, K., Park, J., & Chen, W. (2020). Impact of accommodation sharing on tourist attractions. Annals of Tourism Research, 80, 1-16.
  • Sparks, B. A., & Browning, V. (2011). The impact of online reviews on hotel booking intentions and perception of trust. Tourism management, 32(6), 1310-1323.
  • Stevensson, S. (2004). The Cottage and the City: An Interpretation of the Canadian Second Home Experience. In C.M. Hall, and D.K. Müller (Eds.) Tourism, Mobility and Second Homes: Between Elite Landscape and Common Ground, pp. 55-74. Clevedon: Channel View.
  • Stors, N. & Kagermeier, A. (2015). ‘Share Economy in Metropolitan Tourism . The role of authenticity-seeking’, in Conference Proceedings of the RSA-Tourism Research Network Workshop.
  • Tantrabundit, P., 2015. How online review and rating systems affect online consumer buying behavior in the hotel industry. Unpublished D.B.A. thesis, Alliant International University, San Diego, CA.
  • Tescașiu, B., Epuran, G., Tecău, A. S., Chițu, I. B., & Mekinc, J. (2018). Innovative forms of economy and sustainable urban development—Sharing tourism. Sustainability, 10(11), 1-18.
  • Timothy, D.J. (2004). Recreational Second Homes in the United States: Development Issues and Contemporary Patterns. In C.M. Hall, and D.K. Müller (Eds.) Tourism, Mobility and Second Homes: Between Elite Landscape and Common Ground, pp. 133-148. Clevedon: Channel View.
  • Utz, S., Kerkhof, P., & Van Den Bos, J. (2012). Consumers rule: How consumer reviews influence perceived trustworthiness of online stores. Electronic Commerce Research and Applications, 11(1), 49-58. 58.
  • Vermeulen, I. E., & Seegers, D. (2009). Tried and tested: The impact of online hotel reviews on consumer consideration. Tourism management, 30(1), 123-127.
  • Viglia, G., Werthner, H., & Buhalis, D. (2016). Disruptive innovations. Information Technology & Tourism, 16(4), 327–329.
  • Waters, J.F. (1990). 1990 Travel Industry Yearbook. New York: Child and Waters.”
  • Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), 179-188.
  • Zhai, C., & Massung, S. (2016). Text data management and analysis: a practical introduction to information retrieval and text mining. Morgan & Claypool.
There are 57 citations in total.

Details

Primary Language Turkish
Subjects Tourism (Other)
Journal Section Articles
Authors

Tufan Özsoy 0000-0002-0138-4179

Ahmet Büyükeke 0000-0002-6103-7646

Publication Date December 19, 2022
Submission Date November 22, 2021
Acceptance Date October 22, 2022
Published in Issue Year 2022 Volume: 9 Issue: 2

Cite

APA Özsoy, T., & Büyükeke, A. (2022). Analysis of Consumer Reviews on Second Home Use: A Research on a Social Travel Platform. Turizm Akademik Dergisi, 9(2), 533-552.
AMA Özsoy T, Büyükeke A. Analysis of Consumer Reviews on Second Home Use: A Research on a Social Travel Platform. Turizm Akademik Dergisi. December 2022;9(2):533-552.
Chicago Özsoy, Tufan, and Ahmet Büyükeke. “Analysis of Consumer Reviews on Second Home Use: A Research on a Social Travel Platform”. Turizm Akademik Dergisi 9, no. 2 (December 2022): 533-52.
EndNote Özsoy T, Büyükeke A (December 1, 2022) Analysis of Consumer Reviews on Second Home Use: A Research on a Social Travel Platform. Turizm Akademik Dergisi 9 2 533–552.
IEEE T. Özsoy and A. Büyükeke, “Analysis of Consumer Reviews on Second Home Use: A Research on a Social Travel Platform”, Turizm Akademik Dergisi, vol. 9, no. 2, pp. 533–552, 2022.
ISNAD Özsoy, Tufan - Büyükeke, Ahmet. “Analysis of Consumer Reviews on Second Home Use: A Research on a Social Travel Platform”. Turizm Akademik Dergisi 9/2 (December 2022), 533-552.
JAMA Özsoy T, Büyükeke A. Analysis of Consumer Reviews on Second Home Use: A Research on a Social Travel Platform. Turizm Akademik Dergisi. 2022;9:533–552.
MLA Özsoy, Tufan and Ahmet Büyükeke. “Analysis of Consumer Reviews on Second Home Use: A Research on a Social Travel Platform”. Turizm Akademik Dergisi, vol. 9, no. 2, 2022, pp. 533-52.
Vancouver Özsoy T, Büyükeke A. Analysis of Consumer Reviews on Second Home Use: A Research on a Social Travel Platform. Turizm Akademik Dergisi. 2022;9(2):533-52.