Research Article
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Predict organizational citizenship behavior of the staff based on the factors of the job satisfaction

Year 2016, Volume: 18 Issue: 2, 97 - 102, 31.08.2016

Abstract

The
aim of the present study was to predict organizational citizenship behavior of
the staff of the Ministry of Sport and Youth in the west part of the country
based on the factors of the Job Satisfaction. The
research methodology employed was applied and practical. The population of the
research consisted of all employees in the departments of the ministry of Sport
and Youth in the west part of the country in the year 1394 including 266
personnel among whom 164ones were selected as research samples. In order to
collect information, for collecting data on Job
Satisfaction
variable, the Standard Job
Satisfaction
questionnaire of Minnesota was used, and to collect data on
the organizational citizenship behavior variable, the organizational
citizenship behavior questionnaire of Podsakoff et al. was used. For data
analysis, Kolmogorov-Smirnov inferential statistics was used to determine the
normal distribution of data and the analysis of variance. For all Statistical Activities, SPSS statistical software
version 22 with the confidence level 95% was used. The research results showed
that there was a significant relationship between Job
Satisfaction
and its components and organizational citizenship behavior.
And the examination of the predictor variables showed that organizational climate can significantly explain the
citizenship behavior variance.

References

  • Al-Hussami M. A study of nurses jib satisfaction: the relationship to organizational commitment, perceived organizational support, transactional leadership, transformational leadership, and level of education. European journal of Scientific Research, 2008; 22: 286-295.
  • Allison BJ, Voss RS, Dryer S. Student classroom and career success: the role of organizational citizenship behavior. Journal of Education for Business, 2001; 76: 282-288.
  • Amini B, Rafiee M, Kolaee S. Organizational citizenship behavior Organizational Knowledge Management Magazine, 2007; 24: 64-50.
  • Bienstock C, Demoranville WC, Smith KR. Organizational citizenship behavior and service quality. Journal of Services Marketing, 2003; 17: 357-378.
  • Chiu SF, Chen HL. Relationship between job characteristics and organizational citizenship behavior. Journal of Social Behavior and Personality, 2005; 33.
  • Dala RS. A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior. The Journal of Applied Psychology, 2005;90: 1241-1255.
  • Foote DA, Li-pingtang T. Job Satisfaction and organizational citizenship behavior: Does team commitment make a difference in self –directed teams? Journal of Management Decision,2008; 46: 932-947.
  • Gardner L, Stough C. Examining the relationship between leadership and emotional intelligence in senior level managers. Leadership and Development Journal, 2002; 23: 68-79.
  • Jamali A, Porzahir AT, Salehi M. The relationship between occupational and institutional factors with organizational citizenship behavior of faculty members of Islamic Azad University in the branches of Region 1 in order to provide an appropriate model. Journal of Leadership and Educational Administration Islamic Azad University of Garmsar, 2009; 3: 87-106.
  • Kim S. Public service motivation and organizational citizenship behavior in boorea. International Journal of Man Power,2006; 27: 722-740.
  • Kucukbayrak R. An integrative model of transformational leadership organizational commitment job satisfaction and organizational citizenship behavior. Department of Business Administration. Middle East Technical University, 2010; 141.
  • Lambert EG, Hogan NL, Griffin ML. Organizational citizenship behavior and commitment among correctional staff. Criminal Justice and Behavior, 2008; 35: 56-68.
  • Lara ZMD, Rodriguez TFE. Organizational anomie as moderator of the relationship between an unfavorable attitudinal environment and citizenship behavior (OCB): An empirical study among university administration and services personnel. Personnel Review, 2007; 36: 843-866.
  • Mehboob FA, Bhutto N. Job satisfaction as a predictor of organizational citizenship behavior a study of faculty members at business institutes. Interdisciplinary Journal of Contemporary Research in Business,2012; 3.
  • Moorman RH. The relationship between organizational justice and organizational citizenship behavior: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 1991; 76: 845-855.
  • Nielsen TM, Hrivnak GA, Shaw M. Organizational citizenship behavior and performance. The Journal of Small Group Research 2009;40.
  • Organ DW, Konovsky M. Dispositional and contextual determinants of organizational citizenship behavior. Journal of Organizational Behavior, 1996; 135:350-339.
  • Park JS, Kim TH. Do types of organizational culture matter in nurse job satisfaction and turnover intention? Leadership in Health Services, 2009;22: 20-38.
  • Podsakoff PM, MacKenzie SB, Paine JB, Bachrach DG. Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 2000; 26: 513-563.
  • Rostami R, Mahdion-Shalchi B, Narenji-Sani F, Gholami N. Organizational citizenship behavior explained on the basis of personality, organizational commitment and job satisfaction. Contemporary Psychology, 2009; 4.
  • Sharma J, Bajpai N, Holani U. Organizational citizenship behavior in public and private sector and its impact on job satisfaction: a comparative study in Indian perspective. International Journal of Business and Management, 2011; 6: 67-75.
  • Steve W, Mohamed Z, Richard P. Justice and organizational citizenship behavior intentions: faire rewards versus fair treatment. Journal of Social psychology, 2002; 142.
  • Zinabadi HR. The role of career perspectives in organizational citizenship behavior: Test and compare structural patterns. Research and Development Consulting, 2010; 93: 29-54.
Year 2016, Volume: 18 Issue: 2, 97 - 102, 31.08.2016

Abstract

References

  • Al-Hussami M. A study of nurses jib satisfaction: the relationship to organizational commitment, perceived organizational support, transactional leadership, transformational leadership, and level of education. European journal of Scientific Research, 2008; 22: 286-295.
  • Allison BJ, Voss RS, Dryer S. Student classroom and career success: the role of organizational citizenship behavior. Journal of Education for Business, 2001; 76: 282-288.
  • Amini B, Rafiee M, Kolaee S. Organizational citizenship behavior Organizational Knowledge Management Magazine, 2007; 24: 64-50.
  • Bienstock C, Demoranville WC, Smith KR. Organizational citizenship behavior and service quality. Journal of Services Marketing, 2003; 17: 357-378.
  • Chiu SF, Chen HL. Relationship between job characteristics and organizational citizenship behavior. Journal of Social Behavior and Personality, 2005; 33.
  • Dala RS. A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior. The Journal of Applied Psychology, 2005;90: 1241-1255.
  • Foote DA, Li-pingtang T. Job Satisfaction and organizational citizenship behavior: Does team commitment make a difference in self –directed teams? Journal of Management Decision,2008; 46: 932-947.
  • Gardner L, Stough C. Examining the relationship between leadership and emotional intelligence in senior level managers. Leadership and Development Journal, 2002; 23: 68-79.
  • Jamali A, Porzahir AT, Salehi M. The relationship between occupational and institutional factors with organizational citizenship behavior of faculty members of Islamic Azad University in the branches of Region 1 in order to provide an appropriate model. Journal of Leadership and Educational Administration Islamic Azad University of Garmsar, 2009; 3: 87-106.
  • Kim S. Public service motivation and organizational citizenship behavior in boorea. International Journal of Man Power,2006; 27: 722-740.
  • Kucukbayrak R. An integrative model of transformational leadership organizational commitment job satisfaction and organizational citizenship behavior. Department of Business Administration. Middle East Technical University, 2010; 141.
  • Lambert EG, Hogan NL, Griffin ML. Organizational citizenship behavior and commitment among correctional staff. Criminal Justice and Behavior, 2008; 35: 56-68.
  • Lara ZMD, Rodriguez TFE. Organizational anomie as moderator of the relationship between an unfavorable attitudinal environment and citizenship behavior (OCB): An empirical study among university administration and services personnel. Personnel Review, 2007; 36: 843-866.
  • Mehboob FA, Bhutto N. Job satisfaction as a predictor of organizational citizenship behavior a study of faculty members at business institutes. Interdisciplinary Journal of Contemporary Research in Business,2012; 3.
  • Moorman RH. The relationship between organizational justice and organizational citizenship behavior: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 1991; 76: 845-855.
  • Nielsen TM, Hrivnak GA, Shaw M. Organizational citizenship behavior and performance. The Journal of Small Group Research 2009;40.
  • Organ DW, Konovsky M. Dispositional and contextual determinants of organizational citizenship behavior. Journal of Organizational Behavior, 1996; 135:350-339.
  • Park JS, Kim TH. Do types of organizational culture matter in nurse job satisfaction and turnover intention? Leadership in Health Services, 2009;22: 20-38.
  • Podsakoff PM, MacKenzie SB, Paine JB, Bachrach DG. Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 2000; 26: 513-563.
  • Rostami R, Mahdion-Shalchi B, Narenji-Sani F, Gholami N. Organizational citizenship behavior explained on the basis of personality, organizational commitment and job satisfaction. Contemporary Psychology, 2009; 4.
  • Sharma J, Bajpai N, Holani U. Organizational citizenship behavior in public and private sector and its impact on job satisfaction: a comparative study in Indian perspective. International Journal of Business and Management, 2011; 6: 67-75.
  • Steve W, Mohamed Z, Richard P. Justice and organizational citizenship behavior intentions: faire rewards versus fair treatment. Journal of Social psychology, 2002; 142.
  • Zinabadi HR. The role of career perspectives in organizational citizenship behavior: Test and compare structural patterns. Research and Development Consulting, 2010; 93: 29-54.
There are 23 citations in total.

Details

Journal Section Articles
Authors

Khaidan Hatamı This is me

Mohhammad Reza Esmaeılı This is me

Sayed Hamid Sajadı This is me

Publication Date August 31, 2016
Published in Issue Year 2016 Volume: 18 Issue: 2

Cite

APA Hatamı, K., Esmaeılı, M. R., & Sajadı, S. H. (2016). Predict organizational citizenship behavior of the staff based on the factors of the job satisfaction. Turkish Journal of Sport and Exercise, 18(2), 97-102.
AMA Hatamı K, Esmaeılı MR, Sajadı SH. Predict organizational citizenship behavior of the staff based on the factors of the job satisfaction. Turk J Sport Exe. August 2016;18(2):97-102.
Chicago Hatamı, Khaidan, Mohhammad Reza Esmaeılı, and Sayed Hamid Sajadı. “Predict Organizational Citizenship Behavior of the Staff Based on the Factors of the Job Satisfaction”. Turkish Journal of Sport and Exercise 18, no. 2 (August 2016): 97-102.
EndNote Hatamı K, Esmaeılı MR, Sajadı SH (August 1, 2016) Predict organizational citizenship behavior of the staff based on the factors of the job satisfaction. Turkish Journal of Sport and Exercise 18 2 97–102.
IEEE K. Hatamı, M. R. Esmaeılı, and S. H. Sajadı, “Predict organizational citizenship behavior of the staff based on the factors of the job satisfaction”, Turk J Sport Exe, vol. 18, no. 2, pp. 97–102, 2016.
ISNAD Hatamı, Khaidan et al. “Predict Organizational Citizenship Behavior of the Staff Based on the Factors of the Job Satisfaction”. Turkish Journal of Sport and Exercise 18/2 (August 2016), 97-102.
JAMA Hatamı K, Esmaeılı MR, Sajadı SH. Predict organizational citizenship behavior of the staff based on the factors of the job satisfaction. Turk J Sport Exe. 2016;18:97–102.
MLA Hatamı, Khaidan et al. “Predict Organizational Citizenship Behavior of the Staff Based on the Factors of the Job Satisfaction”. Turkish Journal of Sport and Exercise, vol. 18, no. 2, 2016, pp. 97-102.
Vancouver Hatamı K, Esmaeılı MR, Sajadı SH. Predict organizational citizenship behavior of the staff based on the factors of the job satisfaction. Turk J Sport Exe. 2016;18(2):97-102.

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