Research Article

Evaluating AI Chatbots for Pediatric Contact Lenses: A Study on Accuracy, Readability, and Reliability

Volume: 52 March 16, 2026
TR EN

Evaluating AI Chatbots for Pediatric Contact Lenses: A Study on Accuracy, Readability, and Reliability

Abstract

This study evaluated the accuracy, readability, and comprehensiveness of patient-facing responses generated by LLM-based chatbot platforms to pediatric contact lens (CL)–related questions, using expert grading and readability benchmarking. Five platforms (ChatGPT-4o, Gemini 1.5, Perplexity, Copilot, and Claude 3.5 Sonnet) were assessed using 28 curated questions. Two pediatric ophthalmologists graded anonymized outputs using DISCERN and PEMAT-P, 5-point Likert scales for accuracy and comprehensiveness, and multiple automated readability indices. Expert-written responses were included only for readability benchmarking. ChatGPT-4o produced the longest responses (p<0.0001). Accuracy and comprehensiveness differed across platforms (p=0.0216 and p=0.0067), with ChatGPT-4o scoring higher than Perplexity in post-hoc comparisons (p=0.0173 and p=0.0087). Expert responses were shorter but showed higher complexity on readability indices. Accuracy-based reproducibility was high for general pediatric CL queries but lower for aphakic CL–related questions (p=0.041), and factual inaccuracies were more frequent in aphakic topics. While LLMs may support patient education, variability in correctness and completeness underscores the need for expert oversight; these tools should complement, not replace, clinical expertise in pediatric CL usage.

Keywords

Supporting Institution

Not applicable

Ethical Statement

Ethics Committee Approval Information: Ethics approval was not required or pursued because the study involved no patient participation, human data, or animal experiments.

Thanks

Not applicable

References

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Details

Primary Language

English

Subjects

Ophthalmology

Journal Section

Research Article

Publication Date

March 16, 2026

Submission Date

September 23, 2025

Acceptance Date

February 26, 2026

Published in Issue

Year 2026 Volume: 52

APA
Kırıştıoğlu, M. Ö., Yıldız, M., İşleker, S., Söğütlü Sarı, E., Özmen, A., & Baykara, M. (2026). Evaluating AI Chatbots for Pediatric Contact Lenses: A Study on Accuracy, Readability, and Reliability. Journal of Uludağ University Medical Faculty, 52, 1780297. https://doi.org/10.32708/uutfd.1780297
AMA
1.Kırıştıoğlu MÖ, Yıldız M, İşleker S, Söğütlü Sarı E, Özmen A, Baykara M. Evaluating AI Chatbots for Pediatric Contact Lenses: A Study on Accuracy, Readability, and Reliability. Journal of Uludağ University Medical Faculty. 2026;52:1780297. doi:10.32708/uutfd.1780297
Chicago
Kırıştıoğlu, Mehmet Ömer, Meral Yıldız, Sevde İşleker, Esin Söğütlü Sarı, Ahmet Özmen, and Mehmet Baykara. 2026. “Evaluating AI Chatbots for Pediatric Contact Lenses: A Study on Accuracy, Readability, and Reliability”. Journal of Uludağ University Medical Faculty 52 (March): 1780297. https://doi.org/10.32708/uutfd.1780297.
EndNote
Kırıştıoğlu MÖ, Yıldız M, İşleker S, Söğütlü Sarı E, Özmen A, Baykara M (March 1, 2026) Evaluating AI Chatbots for Pediatric Contact Lenses: A Study on Accuracy, Readability, and Reliability. Journal of Uludağ University Medical Faculty 52 1780297.
IEEE
[1]M. Ö. Kırıştıoğlu, M. Yıldız, S. İşleker, E. Söğütlü Sarı, A. Özmen, and M. Baykara, “Evaluating AI Chatbots for Pediatric Contact Lenses: A Study on Accuracy, Readability, and Reliability”, Journal of Uludağ University Medical Faculty, vol. 52, p. 1780297, Mar. 2026, doi: 10.32708/uutfd.1780297.
ISNAD
Kırıştıoğlu, Mehmet Ömer - Yıldız, Meral - İşleker, Sevde - Söğütlü Sarı, Esin - Özmen, Ahmet - Baykara, Mehmet. “Evaluating AI Chatbots for Pediatric Contact Lenses: A Study on Accuracy, Readability, and Reliability”. Journal of Uludağ University Medical Faculty 52 (March 1, 2026): 1780297. https://doi.org/10.32708/uutfd.1780297.
JAMA
1.Kırıştıoğlu MÖ, Yıldız M, İşleker S, Söğütlü Sarı E, Özmen A, Baykara M. Evaluating AI Chatbots for Pediatric Contact Lenses: A Study on Accuracy, Readability, and Reliability. Journal of Uludağ University Medical Faculty. 2026;52:1780297.
MLA
Kırıştıoğlu, Mehmet Ömer, et al. “Evaluating AI Chatbots for Pediatric Contact Lenses: A Study on Accuracy, Readability, and Reliability”. Journal of Uludağ University Medical Faculty, vol. 52, Mar. 2026, p. 1780297, doi:10.32708/uutfd.1780297.
Vancouver
1.Mehmet Ömer Kırıştıoğlu, Meral Yıldız, Sevde İşleker, Esin Söğütlü Sarı, Ahmet Özmen, Mehmet Baykara. Evaluating AI Chatbots for Pediatric Contact Lenses: A Study on Accuracy, Readability, and Reliability. Journal of Uludağ University Medical Faculty. 2026 Mar. 1;52:1780297. doi:10.32708/uutfd.1780297

ISSN: 1300-414X, e-ISSN: 2645-9027

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Journal of Uludag University Medical Faculty is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
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