Abstract
Purpose: The purpose of this study is to examine and evaluate scientific research on the Balanced Scorecard (BSC), which is a strategic management tool.
Methodology: For this purpose, information about publications in these fields in recent years was obtained from Scopus (447), Web of Science (263), and Pubmed (290) databases. In addition, the software program VOSviewer, Cite Space, and Carrot Search has been used to provide a more in-depth bibliometrics study and cluster the results by authors, institutions, countries, and journals.
Findings: The country that contributed the most in this field is the USA, the most collaborated source is Zelman, and the author with the most matches is Pink G.H with 251 citations. The most co-cited author is Kaplan R.S with 593. As a result of the content analysis, it was found that DPC is highly applicable in healthcare institutions, but before it is implemented, it must be adapted to the healthcare industry and institutional structure.
Originality: With this study, it is thought that information such as the number of publications presented on the BSC publications in Health Institutions, the countries where they are published, the authors of the publication, the citations, and common citations to these publications will provide a roadmap for the studies to be carried out on the relevant subject. Also, since a comprehensive research strategy is used,it differs from similar studies in this respect.