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THE EFFECTS OF RADIO FREQUENCY IDENTIFICATION (RFID) TECHNOLOGY ON SUPPLY CHAIN PERFORMANCE: A CASE STUDY IN LOGISTICS INDUSTRY

Year 2022, , 91 - 109, 12.01.2022

Gözde Yangınlar , Cihat Köksal

https://doi.org/10.51551/verimlilik.989369

Abstract

Purpose: Global competition and dynamic market conditions have enabled rapid changes in the operational activities of logistics companies. Logistics businesses aiming to reduce costs and renew their product and service processes have begun to comprehensively consider Radio Frequency Identification (RFID) technology to evaluate supply chain performance. The purpose of this study is to examine the effect of RFID technology's sub-dimensions on supply chain performance.

Methodology: The universe of the research consists of 85 logistics companies that are members of the International Transport Association (UND). Data are collected from 364 logistics employees through survey using the Convenience Sampling Method.

Findings: As a result of the research, it was determined that the technological dimension of RFID positively affects financial, logistics and customer service performance. In addition, the organizational dimension of RFID leads to an increase in logistics and customer service performance. In contrast, the environmental dimension of RFID has proven to have a negative impact on financial and customer service performance.

Originality: No study is found that examines the effect of RFID technology on supply chain performance in the Turkish logistics industry. This study aims to fill the gap in this important issue.

Keywords

RFID Supply Chain Performance Logistics

References

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RADYO FREKANSI TANIMLAMA (RFID) TEKNOLOJİSİNİN TEDARİK ZİNCİRİ PERFORMANSINA ETKİLERİ: LOJİSTİK ENDÜSTRİSİNDE BİR VAKA ÇALIŞMASI

Year 2022, , 91 - 109, 12.01.2022

Gözde Yangınlar , Cihat Köksal

https://doi.org/10.51551/verimlilik.989369

Abstract

Amaç: Küresel rekabet ve dinamik pazar koşulları lojistik işletmelerinin operasyonel faaliyetlerinde hızla değişimlerin meydana gelmesine imkân sağlamıştır. Maliyetleri düşürmeyi, ürün ve hizmet süreçlerini yenilemeyi amaç edinen lojistik işletmeleri, tedarik zinciri performansını değerlendirmek için Radyo Frekansı Tanımlama (RFID) teknolojisini kapsamlı bir biçimde ele almaya başlamışlardır. Bu çalışmanın amacı, RFID teknolojisinin alt boyutlarının tedarik zinciri performansının üzerindeki etkisini incelemektir.

Yöntem: Araştırmanın evrenini, Uluslararası Nakliyatlar Derneğine (UND) üye olan 85 lojistik işletmesi oluşturmaktadır. Kolayda Örnekleme Yöntemi ile 364 lojistik çalışanından anket aracılığıyla veriler toplanmıştır.

Bulgular: Araştırmanın sonucunda RFID’nin teknolojik boyutunun finansal performansı, lojistik performansı ve müşteri hizmetleri performansını pozitif yönde etkilediği tespit edilmiştir. Ayrıca RFID’nin organizasyonel boyutu lojistik performansının ve müşteri hizmetleri performansının artmasına kaynaklık etmektedir. Buna karşın, RFID’nin çevresel boyutu finansal performansı ve müşteri hizmetleri performansı üzerinde negatif bir etkisinin olduğu kanıtlanmıştır.

Özgünlük: RFID teknolojisinin tedarik zincir performansı üzerindeki etkisini inceleyen farklı çalışmalar olmasına karşın, Türk lojistik sektöründe benzer doğrultuda yapılan bir çalışmaya rastlanmamıştır. Bu çalışma, bu önemli konudaki boşluğu doldurmayı amaçlamaktadır.

Keywords

RFID Tedarik Zinciri Performansı Lojistik

References

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  • Banks, J., Hanny, D., Pachano, M.A. ve Thompson, L.G. (2007). “RFID Applied”, John Wiley & Sons, Inc.
  • Bibi, F., Guillaume, C., Gontard, N. ve Sorli, B. (2017). “A Review: RFID Technology Having Sensing Aptitudes for Food Industry and Their Contribution to Tracking and Monitoring of Food Products”, Trends in Food Science & Technology, 62, 91-103.
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  • Cao, Q., Jones, D.R. ve Sheng, H. (2014). “Contained Nomadic Information Environments: Technology, Organization, and Environment Influences on Adoption of Hospital RFID Patient Tracking”, Information & Management, 51(2), 225-239.
  • Castro, L. ve Wamba, S.F. (2007). “An Inside Look at RFID Technology”, Journal of Technology Management & Innovation, 2(1), 128-141.
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  • Gandhi, A.V., Shaikh, A. ve Sheorey, P.A. (2017). “Impact of Supply Chain Management Practices on Firm Performance”, International Journal of Retail Distribution Management, 45(4), 366-384.
  • Gattiker, T.F. ve Goodhue, D.L. (2005). “What Happens After ERP Implementation: Understanding the Impact of Interdependence and Differentiation on Plant‐Level Outcomes”, MIS Quarterly, 29(3) 559‐85.
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There are 90 citations in total.

Details

Primary Language Turkish
Journal Section Articles
Authors

Gözde Yangınlar 0000-0002-3814-2982

Cihat Köksal 0000-0003-4621-7697

Publication Date January 12, 2022
Submission Date September 1, 2021
Published in Issue Year 2022

Cite

APA Yangınlar, G., & Köksal, C. (2022). RADYO FREKANSI TANIMLAMA (RFID) TEKNOLOJİSİNİN TEDARİK ZİNCİRİ PERFORMANSINA ETKİLERİ: LOJİSTİK ENDÜSTRİSİNDE BİR VAKA ÇALIŞMASI. Verimlilik Dergisi91-109. https://doi.org/10.51551/verimlilik.989369

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